GroupMail and Mass Email Lisa Tomalty Information Systems and Technology.
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Transcript of GroupMail and Mass Email Lisa Tomalty Information Systems and Technology.
GroupMail and Mass Email
Lisa Tomalty
Information Systems and Technology
Sending email to many recipients (mass email)
• No more than 100 emails/2 hour period• Each email should have no more than 150
recipients per message • If you need to exceed these limits:
– Use a mailman list – Or, use an application such as GroupMail
(renders HTML email –e.g. evites well)– Or, investigate the bulkmail server as an option
Why?• These limits actually help to ensure that your
email is delivered.• Increasingly, compromised account credentials
have been used by spammers to send their email via UW email systems.
• To preserve our reputation with other service providers (Gmail, Hotmail, Yahoo, Rogers)
• Mass mailing is what spammers do. You need to ensure that your email does not look like spam.
What if I exceed the limits?• In some cases, not all the mail will be delivered:
– The receiving email server will refuse to accept further email after a certain limit
• In other cases the mail will be delivered but at a much slower rate
• In all cases:– Your email can create a backlog of other messages
destined for the same company or institution– This can cause uwaterloo.ca mail to be blacklisted
(refused) by recipients (e.g. to Rogers, etc.)
Mailman Option
• How– To request a mailman mail list send email to:
[email protected] – Mailman Documentation webpage:
http://ist.uwaterloo.ca/~kdpeck/mailman/Mailman.pdf
• Assistance – Contact your IST Account Representative
GroupMail Option• Groupmail Website: http://group-mail.com/• How?
- Contact your IST Account Representative for installation (cost for software may be involved)
• Cost - Varies depending on needs; currently investigating
• Documentation webpage: http://group-mail.com/getting-started-with-groupmail/step-by-step-guide-for-email-setup-and-delivery/
GroupMail Details• Account Configuration in GroupMail
– Pause every 50 messages for 1 hour • If you need to send messages out at a higher rate, you
may request access to the bulkmail server (consult your account rep for assistance with this)
– Additional documentation coming soon
Other Mass Mail Tips
• If you get a bounce back regarding an invalid email address– Be sure to remove or fix that address in your
list ASAP– A large number of bad email addresses can
increase the risk of your email being treated like spam
References• https://uwaterloo.ca/information-systems-
technology/about/policies-standards-and-guidelines/email/sending-email-many-recipients-mass-email
• https://uwaterloo.ca/communications-public-affairs/mass-email-guidelines
• https://uwaterloo.ca/registrar/faculty-and-staff/blast-email-request
Questions?
• Please contact your IST Account representative for more information or assistance