GROUP POlicy - Thiess · TG-Q&S-PO-001 GROUP POLICY MANUAL FOREWORD As a leading construction,...
Transcript of GROUP POlicy - Thiess · TG-Q&S-PO-001 GROUP POLICY MANUAL FOREWORD As a leading construction,...
TG-Q&S-PO-001
GROUP POLICY MANUAL
FOREWORD
As a leading construction, mining and services company, Thiess is committed
to maintaining best practice standards across our operations. This Group
Policy Manual outlines the structure and key aspects of the Thiess Management
System (TMS) and provides an overview of our policies and objectives,
standards and procedures.
In an organisation as diverse and dynamic as Thiess, it is essential that we
conduct our business in a consistent and systematic manner. More than ever,
our ongoing success is dependent on clarity in our management systems that:
» set clear benchmarks for performance and accountability
» drive consistent application of processes and tools
» allow for adaptability to industry sector, regional and client requirements
» promote a culture of continual improvement, and
» maintain robust governance and assurance processes.
Bruce Munro Managing Director
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cONTENTS
OUR VISION ANd VALUeS .................................................................................... 2
OUR POLICY STATeMeNTS .................................................................................. 4
COde Of CONdUCT ................................................................................................ 5
HeALTH & SAfeTY POLICY................................................................................... 6
eNVIRONMeNTAL POLICY .................................................................................... 7
QUALITY POLICY....................................................................................................... 8
COMMUNITY & STAkeHOLdeR MANAGeMeNT POLICY .......................... 9
dIVeRSITY POLICY ................................................................................................... 10
TRAde PRACTICeS POLICY .................................................................................. 11
RISk POLICY ................................................................................................................ 12
INjURY MANAGeMeNT POLICY .......................................................................... 13
OUR GROUP ORGANISATION CHART .............................................................. 14
OUR deLeGATION .................................................................................................... 15
OUR STRUCTURe ...................................................................................................... 15
OUR SYSTeM ............................................................................................................... 16
TMS STRUCTURe ....................................................................................................... 17
OUR COMPLIANCe ................................................................................................... 17
MANUAL ReVIew ..................................................................................................... 17
CONTROLLed / UNCONTROLLed COPIeS ................................................... 17
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OUR VISION
The guiding force that inspires our work, aligns with our strategic direction and brings to life our values. we recognise the drive and commitment of our people who achieve results that are the hallmarks of our long-standing reputation.
Our vision is: “Creating a brighter future, together.”
OUR VALUES
The Thiess values underpin our culture. They capture the essence of who we are and what we stand for - the quality that makes us uniquely Thiess.
Our values are: Trust - Passion - Innovation - excellence
OUR ViSiON aND ValUES
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-002
OUR THIESS
TRUSTDependable. Reliable. Certain. We deliver on what we promise. Qualities like integrity, honesty and care keep our people safe and enable relationships that go the distance. It’s the essence of what sets us apart – the backbone of our business.
INNOVATIONA spark. A quest. A problem solved. A pioneering spirit that values ideas and seizes opportunities. A willingness to challenge and change, making the complex simple. It takes creativity, courage and collaboration to deliver cost-effective, smart solutions.
PASSIONEnergy. Enthusiasm. Drive. A relentless commitment to be the best – going the extra mile to achieve results that exceed expectations. We safeguard our people, value diversity, enhance communities and transform environments. It’s not just a job...it’s in our blood.
EXCELLENCEDiscipline. Leadership. Performance. Simply, the uncompromising standard we hold ourselves accountable to every day. We deliver high quality projects through high quality service. It’s what attracts and retains the best and converts projects into partnerships.
OUR VALUES
The guiding force that inspires our work, aligns with our strategic direction and brings to life our values.
CREATING A BRIGHTER FUTURE, TOGETHER
OUR VISION
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OUR POlicy STaTEmENTS
Supporting our vision and values are policy statements, which provide clear standards for our performance. They include:
COdE Of CONdUCt
Our values guide our conduct and set the expectations, standards and ethical practices that underpin all our dealings.
HEALtH ANd SAfEty
Our objective: everyone safe, every day.
ENVIRONMENtAL
Our objective: Smaller footprint, bigger future.
QUALIty
Our objective: Quality outcomes without compromise. Smart and robust practices deliver cost-efficient projects on time, every time. To continually achieve industry best practice we must learn from our experiences and continue to refine our systems.
COMMUNIty ANd StAkEHOLdER MANAgEMENt
Our objective: Proactive and genuine engagement. Supports successful project outcomes and forms part of our licence to operate.
dIVERSIty
Our objective: Strength in diversity. Promotes innovation, creativity, flexibility, productivity and competitiveness.
tRAdE PRACtICES
we recognise and respect the importance of competition and consumer legislation and its goal of preventing anti-competitive behaviour and safeguarding consumers.
RISk
Our objective: Proactive management of risk at all levels of the organisation. effective risk management delivers greater certainty of successful outcomes in all business functions.
INjURy MANAgEMENt
Our objective: To ensure our injury management practices facilitate and expedite the recovery process and help employees return to work as soon as possible.
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-003
CODE OF CONDUCT
• Actwithhonesty,integrityandfairnessinallareasofourbusinessdealings
• Supportworkplacediversity,respectthevaluesofothers,andnottolerateracialdiscrimination,workplaceharassmentorbullying,orsexualmisconduct
• Acceptresponsibilityandaccountabilityforouractions
• Followcompanypoliciesandproceduresatalltimes
• Behaveinamanneralignedwithourvaluesineverythingwedo
• UseThiess’assetsonlyforcompanypurposes
• Complywithallapplicablelaws,regulationsandstatutoryobligationsinthecountriesinwhichweoperate
• Ensurethattheprivacyofourpeopleandstakeholdersisobservedandrespected
• Avoidactionoractivitythatgivesrisetoaconflictofinterest,isillegal,orinvolvestheacceptanceorgivingofimproperinducementsinordertosecurebusiness
• Encourageemployeestospeakagainst,andtoreport,unethicalbehaviour,supportedbytheThiessEthicsLineasaconfidentialreportinglinelineforourpeople
WE WILL:
Thiesshasastrongcommitmenttoundertakingitsbusinesswithintegrity– todowhatisrightandethical.WeabidebytheLeightonGroupBusinessCode
ofConduct,whichappliestoallThiessemployees.
OUR VALUES GUIDE OUR CONDUCT AND SET THE EXPECTATIONS, STANDARDS AND ETHICAL
PRACTICES THAT UNDERPIN ALL OUR DEALINGS.
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-006
EVERYONE SAFE, EVERY DAY
OUR OBJECTIVE
Safe projects are successful projects.All injuries are preventable.
HEALTH & SAFETYPOLICY
STRONG LEADERSHIPWe will: • Actaspositiveandhighlyvisiblerolemodels
• ProactivelypreventHighPotentialIncidents• Empoweremployeestotaketheleadonhealthandsafety
• Encourageemployeeparticipationindecisionmakingthroughconsultation
• Clearlydefinehealthandsafetyrolesandresponsibilitiesforallemployees
• Demonstrateapassionforthehealthandwell-beingofouremployees
• Recogniseandrewardsafeperformance
BEST-PRACTICE SYSTEMSWe will: • Ensureoursystemsareconsistent,representbest-practiceandareregularlyreviewedforeffectiveness
• Ensureemployees,contractorsandlabourhirepersonnelareprovidedwithinformationandtrainingtohelpthemworksafely
• Embedriskmanagementpracticesinallprocesses,proceduresandthewayinwhichwemanageourwork
• Ensurecompliancewithallrelevantlegislationandothermandatoryrequirements.
EVERYONE’S COMMITMENT We will:• Committosafeworkpractices• Demonstratepositivebehavioursthatdrive
a safe culture• Sharelessonslearntandensurecontinualimprovement
• Activelyparticipateandbewillingtogivefeedbackandspeakuponhealthandsafetyissues
• Cooperateandcoordinateourhealthandsafetyresponsibilitieswithourclients,contractorsandsuppliers
CONTINUAL IMPROVEMENT We will:• Driveasystematicanddisciplinedauditschedule• Ensuretransparentreportingofallincidents,HighPotentialsandhazards
• Ensureathoroughandtimelyinvestigationofincidentswiththecorrectiveactionsimplementedtopreventrecurrence
• Setmeasurableobjectiveandtargetstodrivecontinualimprovement
• Useleadingandlaggingperformanceindicatorswithregularbenchmarkingandreporting
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-005
SMALLER FOOTPRINT, BIGGER FUTURE
OUR OBJECTIVE
Environmentally sustainable projects are successful projects.Across our business we are driving a culture that goes ‘beyond compliance’.
ENVIRONMENTALPOLICY
STRONG LEADERSHIPWe will: • Pursuesustainableenvironmentaloutcomes
• Dowhatwesaywewilldo
• Ensuretransparentreporting
• Empoweremployeestoleadonenvironmentalinitiatives
• Deliverprojectswithfuturegenerationsinmind
BEST-PRACTICE SYSTEMSWe will: • Maintainsystemsthatdelivergoodgovernance
• Maintainenvironmentalmanagementsystemscertifiable to ISO 14001
• Complywithallapplicablelegalandotherrequirements
• Ensureourpeoplearetrainedintheuse of our systems
• Monitor,measureandpubliclyreportourenvironmental performance
EVERYONE’S COMMITMENT We will:• Committoenvironmentally-responsible
practices
• Understandenvironmentalobligations
• Preventorminimisepollution
• Prioritiseefficientuseofresources
• Identifyandproactivelymanagepotentialenvironmental risks
• Deliverpositiveenvironmentaloutcomesthatadd value to our projects
CONTINUAL IMPROVEMENT We will:• Recogniseandsharelessonslearnt
• Setourselveschallengingtargetstoreduceour impact on the environment
• Implementinnovativesolutionsthatreduceour environmental footprint
• Engagewithourclientsandotherstakeholders to produce mutually beneficial and sustainable outcomes
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-008
QUALITY OUTCOMES WITHOUT COMPROMISE
OUR OBJECTIVE
Smart and robust practices deliver cost-efficient projects on time, every time.To continually achieve industry best-practice we must learn from our experiences
and continue to refine our systems.
QUALITYPOLICY
STRONG LEADERSHIPWe will: • Maintainmanagementaccountabilityforachievingqualityoutcomes
• CommunicateourQualityPolicyandprocedures to all employees and appropriate stakeholders
• Ensureallemployeesunderstandandtakeownershipforqualityandservicestandards
BEST-PRACTICE SYSTEMSWe will: • EnsuretheThiessManagementSystemmeetsISO9001requirementsandisintegratedintoall business activities
• ReviewandimprovetheeffectivenessoftheThiessManagementSystemonacontinualbasis
• ReviewandreviseourQualityPolicyandprocedures periodically to maintain their relevance
GREATEST VALUE ADDWe will:• Provideproductsandservicesthatmeetor
exceed the standards prescribed in relevant agreements,contracts,codesandstatutoryobligations
• Identify,monitorandrespondtoclientneeds,expectations and levels of satisfaction
CONTINUAL IMPROVEMENT We will:• Sethigh-standard,qualitytargets• Continuouslyreviewandrefineoursystems,
processes and methods• Ensureoursystemsareflexibleandencouragenewideas,technologiesandinnovations
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-004
COMMUNITY AND STAKEHOLDER MANAGEMENT
HONESTYWe will: • Approachallengagementwiththegenuineintenttoinvolvecommunitiesinapositivemannerandtoimproveunderstandingofprojects
• Communicatethenatureofourworkopenlyandtransparently
• Seekopportunitiesforcommunityinput
• Establishclearexpectationsabouthowmuchdisruptioncommunitiesshouldexpect
EFFECTIVE COMMUNICATIONWe will: • Matchcommunicationprogramstothecommunicationneedsofcommunitiesandkeystakeholders
• Developtimely,relevantandclearcommunication
• Createcollaborativeandtwo-waycommunicationprograms
ACCESSIBILITY AND VISIBILITYWe will:
• Engagecommunitiesandstakeholdersproactively
• Createopportunitiesforface-to-faceengagement
• Planactivitiestoensuremaximumopportunityforcommunityparticipation
• Encouragetwo-waycommunication
BEST-PRACTICE SYSTEMSWe will:
• Sharelessonslearntandcontinuallyimproveourcommunityandstakeholdermanagementplan
• Seekopportunitiestosupportandinvestinthecommunitiesinwhichweoperate
• Reviewandrevisepolicyandproceduresinlinewithbest-practicecommunityengagementandevolvingsystems,mediachannelsandcommunicationstandards
• Completeregularandsystematicauditstomeasureourperformanceandmaintainaccountabilityforminimisingrisk
PROACTIVE, GENUINE AND POSITIVE COMMUNITY ENGAGEMENT
OUR OBJECTIVE
Supportssuccessfulprojectoutcomesandformspartofourlicencetooperate.
POLICY
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-010
• Developatalentedanddiverseworkforcethatrepresentsthewiderangeofculturesinourcommunity
• Understandandvaluethedifferentskills,backgroundsandtalentsofouremployees
• Engagethebreadthofskillsinourteamtothemutualbenefitofthecompanyandallstakeholders
• Createasupportiveandunderstandingworkplaceenvironmentinwhichallindividualsfeelwelcome,respectedandheard,andwheretheycanrealisetheirfullpotentialregardlessoftheirbackground,age,genderorethnicity
• Removebarrierstoachieveagenuinelydiverseandtalentedworkforce
• Establishandmeettargetsforgreaterdiversity
• CreateproactiveinitiativestosupportandencourageemploymentopportunitiesforIndigenouspeopleandwomen
• Designsystemsthatactivelyencouragethefeedbackofourpeopleregardingtheirexperienceswithinourdiverseworkforce
• Providespecifictrainingtothoseresponsibleforrecruitment,selection,training,grievance,disciplinaryordismissalproceduresregardingthispolicy
• Ensureallemployeesareawareofthecompany’scommitmenttodiversityandunderstandtheirownresponsibilitiestowardsenablingadiverseworkforce
STRENGTH IN DIVERSITY
OUR OBJECTIVE
Promotesinnovation,creativity,flexibility,productivityandcompetitiveness.
DIVERSITYPOLICY
WE WILL:
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-009
WE RECOGNISE AND RESPECT THE IMPORTANCE OF COMPETITION AND CONSUMER LEGISLATION AND ITS GOAL
OF PREVENTING ANTI-COMPETITIVE BEHAVIOUR AND SAFEGUARDING CONSUMERS.
TRADE PRACTICES
• Complyatalltimeswithcompetitionandconsumerlegislationandregulations
• Reportanyactivitythatmaycontravenesuchlegislation
• Maintainandmonitorourcompetitionandconsumercompliancesystem
• ReviewandreviseourCompetitionandConsumerActPolicyandproceduresperiodicallytomaintaintheirrelevanceandcurrency
• CommunicatethisCompetitionandConsumerActPolicyandassociatedprocedurestoemployeesandstakeholderstoensuretheyareawareoftheirresponsibilitiesinrelationtocompetitionandconsumercompliance
WE WILL:
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Bruce Munro managing director
thiess pty ltd noVemBer 2012
tm-sys-po-011
RISKPOLICY
PrOaCtIve ManageMent Of rIsk at aLL LeveLs Of the OrganIsatIOn
OUR ObjectIve
effective risk management delivers greater certainty of successful outcomes in all business functions.
strOng LeaDershIPWe will: • Bepositiveandhighlyvisiblerolemodels
• Driveatransparentandrobustrisk-management culture
• Integrateriskmanagementatalllevelsoftheorganisation across all business streams
• Delegateandensureallemployeesunderstandtheirriskmanagementresponsibilitiesregardingriskmanagement
• Empoweremployeestobeactivelyinvolvedintherisk-managementprocess
• Encourageandrecogniseoutstandingmanagementofbothriskandopportunities
OPPOrtUnItY anD InnOvatIOnWe will: • Sharelessonslearntandcontinuallyimprove
risk management outcomes
everYOne’s COMMItMent We will:• Applyriskmanagementinallactivities
• Followprocedurestoidentifyandmanagerisksandopportunities
• Givefeedbackonriskmanagementprocesses
transParenCY anD assUranCeWe will:• DelivergreatercertaintythroughtheapplicationoftheThiessRiskManagementstandardandRiskManagementprocedure
• Complywithrelevantlegislation and iso / as / nZs standards
• Maintainopencommunicationwithregulators,stakeholders,localcommunitiesandemployees
• Completeallrequiredriskmanagementtraining
• Completeregularandsystematicauditstomeasureourperformanceandmaintainaccountability for minimising risk
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Bruce Munro MANAGING DIRECTOR
THIESS PTY LTD NOVEMBER 2012
TM-SYS-PO-012
TO ENSURE OUR INJURY MANAGEMENT PRACTICES FACILITATE AND EXPEDITE THE RECOVERY
PROCESS AND HELP EMPLOYEES RETURN TO WORK AS SOON AS POSSIBLE.
INJURY MANAGEMENTPOLICY
• Providetimelyandqualityservicesandreturn-to-workplans
• Maintaininjuredorillemployeesatwork inappropriateandproductiveactivities
• Enabletheearliestpossiblereturntowork foremployees
• Maximiseindependentfunctioningforemployeesifreturntoworkisprecluded
• Provideasafeandhealthyworkenvironmentand,intheeventofinjuryorillness,proactivelyapplyworkplacebasedinjurymanagementinaccordancewithmedicaladvice
• Cooperatewithouremployeesandtheirtreatingproviders
• Ensureappropriatesuitabledutiesaremadeavailabletoinjuredorillemployeestofacilitatetheirsafeandearlyreturntowork,withthosedutiestobemedicallyapprovedandbetimelimited
• Ensureallemployeesareawarethat,intheeventofinjuryorillness,they,andtheirsupervisors,willbeconsultedtodeveloptheirreturn-to-workplanforastructured,timelyandsafereturn
• Complywithlegislativeobligationswithrespecttoinjurymanagementincludingconfidentialityandprivacyofinformation
• Reviewthispolicyandaccompanyingproceduresonanongoingbasistoensurewecontinuetomeetlegislativerequirementsandtheneedsofallstakeholders
WE WILL:
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OUR GROUP ORGaNiSaTiON cHaRT
Thiess is a wholly-owned subsidiary of Leighton Holdings Limited (LHL) and operates as an independent business entity within the Leighton Group. Thiess has a strong and distinct culture and its own corporate identity.
LHL ORGANISATION STRUCTURE APRIL 2013
AL HABTOOR LEIGHTON GROUP
45% OWNED 100% OWNED
LEIGHTON CONTRACTORS
PTY LTD
46.6% OTHER SHAREHOLDERS HOCHTIEF 53.4%
LEIGHTON INTERNATIONAL LTD
100% OWNED 100% OWNED
THIESS PTY LTD
100% OWNED
LEIGHTON ASIA LTD
100% OWNED
LEIGHTON PROPERTIES
PTY LTD
100% OWNED
JOHN HOLLAND PTY LTD
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THIESS GROUP STRUCTURE JUNE 2013
100% OWNED
HOCHTIEF 53.4% OTHER SHAREHOLDERS 46.6%
50% OWNED
INDIA 100% OWNED
INDONESIA 100% OWNED
SERVICES 100% OWNED
44% JV 90% OWNED 50% OWNED
OUR DElEGaTiON
The Managing director has the ultimate responsibility for the company’s performance and management. The Thiess Statutory Board monitors this performance and ensures company policies are implemented and statutory obligations are met. The role of the Statutory Board complements LHL line management authority levels and controls for project procurement, performance reviews, financial limits and investment approvals.
OUR STRUcTURE
The company delegates accountability to the business streams and to the respective business stream executive General Managers who are responsible for the activities, operations and performance of their business stream. Business unit General Managers are responsible for the performance of their respective business units in accordance with the targets and objectives set out in their business plan.
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OUR SySTEm
The Thiess Management System (TMS) is the ‘rule book’ for the Thiess group, providing the framework for the manner in which we conduct our business.
Policy statements, standards and procedures respectively provide the commitment, minimum requirements and processes for how Thiess operates. This sets the foundation for delivering excellence and innovation in our projects and for maintaining quality outcomes in our day-to-day activities.
The TMS is designed around the functional areas of the business and each area is championed by members
of the executive Management Team (eMT). The eMT holds functional managers at the group and business stream levels accountable for developing and reviewing procedures and processes in their respective functional areas. These reviews are carried out in consultation with subject-matter-experts and operational employees from the business streams.
The responsibilities outlined in our TMS involve Thiess employees consistently implementing appropriate requirements across our diverse operations. Our TMS is simply the way we do things at Thiess.
The TMS architecture is represented
in the following diagram and is
designed to:
» clearly communicate the hierarchy of TMS governance from the group level through our business streams to our projects, and
» recognise the diversity of our organisation and provide scope for variation between our construction, mining and services streams where it is appropriate.
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TmS STRUcTURE1. gROUP POLICy MANUAL
This Group Policy Manual outlines the structure and key aspects of the TMS and provides an overview of our policies and objectives, standards and procedures.
2. fUNCtIONAL AREAS
The functional areas are made up of standards, procedures and supporting documents for managing our business and delivering our projects.
Our functional areas are:
» Commercial » Communications » design and Mine Planning » environment » finance and Administration » Health and Safety » Human Resources » Information, Communication
and Technology » Legal and Contracts » Operations » Plant » Strategic Procurement » Quality and Systems » Risk Management » Tendering
3. BUSINESS StREAMS
The business stream areas of the TMS are used as the repository for business-stream specific documents, including procedures and management plan templates specific to that part of the business.
TMS business streams are based on the company’s structure of:
» TG Group » TCI Thiess Contractors Indonesia » TIN India » TAU Australia » TC Construction » TS Services » AM Australian Mining
OUR cOmPliaNcE
The TMS structure provides for necessary adaptation to specific legislative and client requirements and for accreditation to relevant Australian, New Zealand and International Standards including:
» AS/NZS ISO 9001 Quality management systems
» AS/NZS ISO 14001 environmental management systems
» AS/NZS 4801 Occupational health and safety management systems, and
» OHSAS 18001 Occupational health and safety management systems (International).
Our operations are audited and accredited according to these standards at the business stream level. As Thiess is a fully-owned subsidiary of Leighton Holdings Limited, the TMS also complies with the Leighton Group Governance System, as applicable.
The Risk and Assurance group undertake regular overall compliance reviews of TMS practices through both project reviews and tender practice reviews.
ReV. dATeReVISION deSCRIPTION
PRePARed ReVIewed APPROVed
10 4/2011 TMS upgrade B Scott G Prosser d Argent
11 8/2011 Policy revisions j Sanderson G Prosser S Palmer
12 11/2011 Policy revisions j Sanderson G Prosser S Palmer
13 3/2012 Policy revisions L kempton G Prosser S Palmer
14 7/2013
TMS structure and document numbering amendments
d Harte T Bulmer B Munro
maNUal REViEW
This Group Policy Manual will be reviewed annually to confirm its currency with respect to TMS revisions, including applicable outcomes of group and business stream management reviews and business plan updates. If deemed appropriate, the manual will be amended and reissued.
This document is the property of Thiess Pty Ltd and all rights are reserved in respect of it. This document may not be reproduced or disclosed in any manner whatsoever, in whole or in part, without the prior written consent of Thiess. Thiess expressly disclaims any responsibility for, or liability arising from, the use of this document by any third party.
This document does not normally form part of any contract and is not intended to imply any representation or warranty. The company reserves the right to amend its procedures and representatives from time to time in order to comply with individual contract requirements.
Published by Thiess Pty Ltd. A.B.N. 87 010 221 486
TunnellingLevel 5, 26 College StreetSydney NSW 2000Tel: +61 2 9332 9444
indusTrial ProjecTsThe Precinct 2, Level 110 Browning StreetWest End QLD 4101Tel: +61 7 3169 8400
CoNSTruCTioNHEAD oFFiCE
ausTralia
corPoraTe oFFiceLevel 5, 179 Grey StreetSouth Bank QLD 4101Tel: +61 7 3002 9000
new souTh wales /ausTralian caPiTal TerriToryLevel 5, 26 College StreetSydney NSW 2000Tel: +61 2 9332 9444
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VicToria / souTh ausTralia /Tasmania / new ZealandLevel 9, 417 St Kilda roadMelbourne ViC 3004Tel: +61 3 9864 8888
Level 2, 101 Flinders StreetAdelaide SA 5000Tel: +61 8 8274 5200
wesTern ausTralia /norThern TerriToryLevel 19, The Forest Centre221 St Georges TerracePerth WA 6000Tel: +61 8 9214 4200
railLevel 7, 189 Grey StreetSouth Bank QLD 4101Tel: +61 7 3121 8500
new Zealand india indonesia
serVices new Zealand PTy lTd69B Portage road, otahuhuAuckland 1062New ZealandTel: +64 9 525 7000
Thiess india PVT lTd5B rDB BoulevardBlock EP & GPSector V, Salt LakeKolkata 700091 West Bengal indiaTel: +91 33 4010 5300
PT Thiess conTracTors indonesia jakarTa head oFFiceratu Prabu 2Jl. TB. Simatupang Kav. 1BJakarta 12560indonesiaTel: +62 21 2754 9999
BalikPaPan suPPorT FaciliTyJl. Mulawarman No. 1Batakan Kecil, ManggarBalikpapan 76115indonesiaTel: +62 542 520 000
SErViCESMiNiNG
mining head oFFiceThiess Place Level 5, 143 Coronation DriveMilton QLD 4064Tel: +61 7 3037 5000
norThern region2 interlink CourtPaget QLD 4740Tel: +61 7 4944 4500
souThern region125 racecourse roadrutherford NSW 2320Tel: +61 2 4931 4900
serVices head oFFiceThe Precinct 2, Level 110 Browning StreetWest End QLD 4101Tel: +61 7 3169 8300
sydneyLevel 5, 26 College StreetSydney NSW 2000Tel: +61 2 9332 9444
wesTern region503 Abernethy roadKewdale WA 6105Tel: +61 8 9441 3000
ParramaTTaLevel 3, 88 Phillip StreetParramatta NSW 2150Tel: +61 2 8892 5900
souTh melBourneLevel 4, 15-17 Park StreetSouth Melbourne ViC 3205Tel: +61 3 9684 3333