GROUP LEADER GUIDE - mlb.com€¦ · GROUP LEADER CHECKLIST • Coordinate over the phone or visit...

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GROUP LEADER GUIDE

Transcript of GROUP LEADER GUIDE - mlb.com€¦ · GROUP LEADER CHECKLIST • Coordinate over the phone or visit...

GROUP LEADER GUIDE

GROUP LEADER CHECKLIST

• Coordinate over the phone or visit Petco Park for a one-on-one tour with your Padres Ticket Representative to find thebest seating and hospitality options within the ballpark for your group, including some new, unique areas!

• Select which dates best fit your group’s calendar.

• Place an initial payment to reserve seats for your group outing. Each group is charged an annual service fee of $15.

• Determine how you would like to receive your tickets: via mail, electronically through e-mail, or picked up at Will Callat the Padres Box Office. Please note that tickets are not printed until full payment is received. If you are picking uptickets, please give at least 24 hours notice.

• Send an introductory “save the date” email to potential participants in your group outing.

• Provide your Representative with a welcome message no longer than 40 characters including spaces to be displayedon the Right Field Out of Town Scoreboard in between the 3rd and 6th innings. Please refrain from using text messageabbreviations, company slogans or showing support for other teams or players. The Padres reserve the right to editany welcome message.

• Let us help you make your event a success! Your Padres Ticket Representative can provide you and your group with flyers and other promotional items to help you. Please consult them before creating any materials to promote your event, as they are your best resource for all things Padres!

• Be sure to inform your group that ticket quantities are limited. Buy now and ensure the best seating and pricing in the house!

• Give your Representative a head count update regularly based on how your promotions go. Please note that children 36 inches or taller must have a valid admission ticket regardless of age.

• Determine a deadline for members of your group to respond to your Padres ticket offer. Final count and payment are due 30 days prior to your event. Additional tickets may be purchased if available and must be paid in full.

• Begin taking orders from participants in your group and begin taking payments from group members(if applicable).

• Distribute an official Padres flyer to potential members of your group.

• If you have a promotional code, start sending out reminders to use it via email every 2-4 weeks.

Make your Padres group outing a success by following these simple steps!

Take me out to the ballgame! – Select your game date and seating area1

2 Take me out with the crowd! – Promote your group outing

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• All food and beverage in the ballpark is provided through our Petco Park Caterer, Sportservice –

a Delaware North Company. To expedite any requests concerning catering invoices or receipts or

to discuss your in-game food service, DNC can be contacted directly.

If you are hosting an event in a Padres luxury suite and would like to discuss

options with the caterer, please contact Petco Park Suites at [email protected]

If you are hosting an event in a hospitality space or pre-game area and would like to discuss options with

the caterer, please contact Isaac Duarte at 619-795-5944([email protected]).

• If you have a group of 20 or more, you may prepay for your group’s concession needs using the following options. Ask your

Representative for more details.

Hot Dog and Soda Voucher – to be redeemed for a Friar Frank or Veggie Dog and fountain soft drink or

water at any permanent concession location.

Friar Funds – sold in $5 increments, Friar Funds can be redeemed for any food or merchandise purchase

at Petco Park.

• The Padres permit guests to bring a variety of food options into Petco Park. Please note that outside food and drink cannot

be brought into any restaurant, lounge or suite under any circumstances*. Here are some helpful guidelines for you and

your group:

Food must be wrapped, bagged, or kept in a small container for individual consumption.

Items such as pre-sliced pizza or pre-sliced cake may be brought into the ballpark in limited quantities in a disposable container.

Any foods that can be thrown as a projectile must be sliced or sectioned in order to be allowed in (i.e. apples, oranges).

Factory-sealed, bottled water that are twenty (20) ounces or less are permitted into Petco Park. Guests may also bring empty, sport-type water bottles and fill them at any water fountain throughout the ballpark.

Soft-sided coolers 16 x 16 x 8 inches or smaller are permitted into Petco Park.

*Please contact our caterer if you have special dietary needs, or for information regarding corkage and cake cutting fees. Food and beverage

regulations subject to change without notice.

Buy me some peanuts and Cracker Jacks! – Consider your food and beverage needs

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Be sure to note that any final balances must be paid at least 30 days prior to your event.

• Report final ticket number and determine how many extra seats you need to reserve. Group ticket purchases are

non-refundable, and unused group tickets cannot be returned after the game.

• Call your Representative to place final payment by credit card or mail single check to the Padres at 100 Park

Boulevard, San Diego, California, 92101 with attention to your Representative. Tickets can be paid for with cash only

by setting a designated time with your representative to meet at Petco Park. Cash payment cannot be received by

mail.

• Re-confirm the delivery method for your tickets.

• Receive and distribute your Padres tickets to members of your group or communicate a distribution plan to

participants – please note that the Padres Box Office is not available to distribute tickets to your group. However,

you may come to the Box Office and personally fill out Will Call envelopes for guests by name.

• Confirm transportation plans with your group members.

• Have fun at the game and explore Petco Park!

• Take pictures to help capture the event and use #SDinHD so they can be shown on the video board.

• Select the next game you and your group want to attend.

Enjoy your group event

Finalize your ticket order and payment4

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Gate Times and Gate Entry

Ballpark gates open for admittance 1.5 hours prior to first pitch.

Park at the Park gates open 2.5 hours prior to first pitch and allow access to the Park at the Park and Padres Power Alley.

Tickets are valid for entry at any gate. Contact your Representative for the best entry location for your event.

Guests who wish to leave the ballpark but plan on returning during the same game must have their ticket and hand stamped by Petco Park

gate personnel prior to exiting.

Batting Practice

Although schedules may vary, the Padres typically

take Batting Practice until 1 hour and 45 minutes

prior to first pitch. Visitor Batting Practice

typically follows, and lasts on average 1 hour.

Please note that Batting Practice is typically

not held on game days with starts of 1:40pm or

earlier. All Batting Practice times are subject to

change without notice.

Child Tickets

Please note that tickets are based on height,

not age. Children under 36 inches do not need a

ticket if they are sitting on the lap of an adult.

PETCO PARK DETAILS

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TTS7

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TTS30

TTS28

TTS26

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TTS20

TTS18

TTS16

TTS14

TTS12

TTS10

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DESTINATION PETCO PARK

BUS

The drop-off location for private charter buses is located at the west side of 14th Street, between K Street and Imperial Avenue,

immediately east of the Tailgate Park. Buses may park on 14th Street and Imperial Avenue free of charge. The south side of K Street

between 13th and 14th Streets is used for overflow bus parking.

COASTER TRAIN

The COASTER train is a convenient way to travel from North County to every Padres home game. Easily accessible with free parking

from coastal communities, the COASTER lets you avoid summer traffic on Interstate 5. Regular round trip COASTER fares range from

$8.00 - $12.00 (Senior/Disabled round trip fares are $4.00 - $5.50) and include FREE San Diego Trolley connections to Petco Park.

COASTER schedules and prices are subject to change. Pre-sold COASTER tickets are available at NCTD Transit Centers in Oceanside,

Vista and Escondido during business hours.

Details about northbound trains departing from San Diego (Santa Fe Depot) after the game:

• Monday-Friday trains depart Santa Fe Depot 50 minutes after the last out with a time certain departure of

midnight.

• Saturday-Sunday trains depart Santa Fe Depot 50 minutes after the last out. On Saturday nights, an

additional train will leave Santa Fe Depot at 10:45 p.m. sharp.

SAN DIEGO TROLLEY (MTS)

Three San Diego Trolley stations – 12th and Imperial with three platforms, Park (12th) and Market and the Gaslamp (Fifth Avenue and

Harbor Drive) serve Petco Park. Both the Orange and Blue Lines provide direct service to and from the ballpark.

Before and after each home game, MTS operates its Special Event ‘Red Line’ service between Qualcomm Stadium and Petco Park via

the Mission Valley, Old Town and Gaslamp Stations.

Post-game service resumes approximately 2 hours and 20 minutes after the start of the game but may begin earlier based on game

progress or other conditions.

The Trolley’s Orange, Blue and Green Lines will also offer enhanced service after night games. The majority of these trains depart

from the 12th and Imperial Station.

TRANSPORTATION

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The San Diego Padres, in partnership with Ace

Parking, offer a broad range of parking options at a

variety of price levels and locations.

Fans have a choice when it comes to the price and

location of parking. More than 27,000 parking spaces

are located near the ballpark in the downtown area.

Please note that complimentary bus parking is located

on 14th Street and Imperial Avenue. Parking prices

vary per game. Ensure best rates by pre-

paying online at least 4 hours prior to game start

time.

Tailgate Park

Entrance and exit to this surface lot is on 13th Street

at K Street or Imperial Avenue between 12th Ave and

14th Street.

Padres Parkade

Entrance to this garage is on 10th Avenue between

Island and J Street. Exit from this garage is on 11th

Avenue between Island

and J Street.

Lexus Premier Lot

Entrance to this surface lot is on 11th Avenue at Imperial Avenue. Exit is on Park Boulevard.

ADA Parking

A complimentary shuttle to and from the ballpark is provided for disabled guests who choose to park in the above Padres Preferred Lots,

as well as those parking in the MTS Garage located on 12th Avenue and Imperial Avenue. Shuttle service begins 2 hours prior to game time

and continues until approximately 1 hour following the conclusion of the game. Upon arrival guests may also text SD (space) “requesting a

shuttle and location” to 69050.

DRIVE TO PETCO PARKAll major state highways, freeways and interstates serving San Diego provide access to Petco Park.

From North County:

• I-5 South, exit Imperial Avenue, turn right and continue westbound to Petco Park

• SR-163 South, exit 10th Avenue, continue south to Petco Park

From South County:

• I-5 North, exit 19th Street, turn left on J Street and continue westbound to Petco Park

From East County:

• I-8 West to SR-163 South, exit 10th Avenue, continue straight to Petco Park

• SR-94 West, continue straight into downtown via F Street, turn left at 10th Avenue and proceed to Petco Park.

TAILGATEPARK

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PADRES PREFERRED LOT

TROLLEY STOP

COASTER STOP

ADJACENT PARKING

HARBOR DRIVE PARKING

DOWNTOWN PARKING

OFF-SITE PARKING

96

4

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DOWNTOWN PARKING

OFF-SITE PARKING

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1

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17 13

14 19

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PEDESTRIANBRIDGE

PEDESTRIANBRIDGE

IMPERIAL AVENUE CORRIDOR

*SUBJECT TO CHANGE

PARKING LOCATIONS

These parking locations open 3 hours prior to first pitch. For games with first pitches at or before 3:40pm, cars are to be vacated by

10pm. For all other games, cars are to be vacated by 2am.

GARAGE AND LOT HOURS

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FOR MORE INFORMATION, CALL OR VISIT:

PADRES.COM