GROUP DIRECTOR MARKET HUBS - saxbam.com€¦ · Trinity College London is an international exam...

Trinity College London, Group Director Market Hubs

APPOINTMENT OF GROUP DIRECTOR MARKET HUBS APPOINTMENT BRIEF, MAY 2019


CONTENTS 1. Introduction 2. The role 3. The person 4. Terms of appointment 5. How to apply

Our aim is to inspire teachers and learners through the creation of assessments that are enjoyable to prepare for, rewarding to teach and that develop the skills needed in real life.


INTRODUCTION Trinity College London is an international exam board that has been providing assessments since 1877. With a rich heritage of academic rigour and a positive, supportive approach to assessment, Trinity College London provides recognised and respected qualifications in a unique spectrum of communicative skills — from music, drama and arts activities to English language — at all levels. As the UK’s thirteenth largest awarding body, Trinity employs some 275 people and delivers over 850,000 assessments each year worldwide. It has a turnover of circa £52m and returns consistent annual surpluses before donations granted, which in recent years have been around £1.5million. Under the present Chief Executive, Trinity’s global network is expanding and its educational role internationally is deepening. Significant investment has been made in infrastructure and the senior management team to consolidate existing operations and create capacity for expansion, with groundwork laid for new collaborations, higher stakes assessments and examinations, and refreshed syllabuses. Accreditation, qualifications and standards Trinity qualifications are assessed to the same standards across approximately 60 countries by trained panels of examiners who work internationally to ensure the consistent application of criteria and procedures. Trinity’s academic and operational staff, who are based at a head office in London, oversee the running of examination sessions and have responsibility for the quality assurance of assessment processes and syllabuses. This work is scrutinised, monitored and reviewed by a number of regulatory authorities worldwide, which aim to ensure the quality of education and examinations within their respective countries. Benefits of accreditation As a result of Ofqual accreditation, many Trinity qualifications are now used as performance measures within the Schools Attainment Tables published by the Department for Education and, after a further process of approval, are fundable by the Skills Funding Agency. Also, Trinity is recognised as a Component Awarding Body for the Diplomas introduced by Government within its 14 to 19 strategy and is therefore allowed to offer accredited qualifications as part of the Diplomas' Additional and Specialist Learning Units.


A selection of our accredited qualifications are used formally within Government initiatives; examples include the Skills for Life Agenda (UK Citizenship), Teacher Training Reform and Vocational Training. Trinity has the support of a number of Sector Skills Councils which are responsible for ensuring qualifications meet the needs of industry. This is confirmed through mapping to national occupational standards and endorsement arrangements. Governance Trinity College London has a Council of Governors who meet regularly and retain full and effective control over the company. The Council monitor the performance of senior management and are involved in major strategic decisions. They have ultimate responsibility for the conduct and financial stability of Trinity. Directors (Council Members):

• Dr Geoffrey Copland (Chairman) • Professor Charles Alderson • Rajiv Jaitly • James Mullan • Mike Saunders • Professor Geoff Smith • Charles Hindson • Salar Farzad

The council delegates the management of the company to the Chief Executive who is supported by the senior management team. Partners and Associates Trinity works closely with a variety of different organisations - from government bodies to education associations. Its partners include:

• Universities and Colleges Admissions Service • Open University • British Council • Arts Council England • Culturas Inglesa (Brazil)

English Language Trinity is a member of leading English Language associations, including:

• International Association of Teachers of English as a Foreign Language (IATEFL) • English UK • National Association for Teaching English and other Community Languages to Adults (NATECLA) • Garnet Education • ALTE • Macmillan • OUP • Pearson

Music

• Faber Music • Peters Edition • Music Publishing Association • Federation of Music Services • Music for Youth • National Association of Music Educators


• Yamaha • Youth Music

Drama • Stagecoach Ltd • Dramatic Lines • Society of Teachers of Speech and Drama

Conservatoires

• Trinity Laban Corporate recognition Trinity College London has corporate recognition by Ofqual and its partners in Wales and Northern Ireland - the Welsh Assembly Government and the Council for the Curriculum, Examinations and Assessment (CCEA) respectively - as mandated by the Statutory Regulation of External Qualifications 2004. This covers the:

• principles and approaches to statutory regulation of examinations criteria for recognising awarding bodies • common criteria for accrediting qualifications to the National Qualifications Framework (NQF) • additional criteria for different types of qualifications

Universities and Colleges Admissions Service Qualifications accredited at Level 3 are considered for points within the Tariff operated by the Universities and Colleges Admissions Service (UCAS). This is the system used by applicants who wish to enter UK Higher Education. Association of Language Testers in Europe (ALTE) ALTE is a worldwide association of providers of foreign language examinations, founded in 1990. It provides leadership in the field of language assessment globally. Trinity is only the second English language examinations board to gain full membership of ALTE. In achieving this status, Trinity can provide candidates with further reassurance that their English language examinations meet the highest standards in terms of test development, task and item writing, test administration, marking and grading, reporting of test results, test analysis and reporting of findings. Worldwide Trinity is in contact with numerous education authorities around the world to ensure that our candidates' achievements are recognised globally. These arrangements vary from country to country, depending on the subject area and the type of qualifications concerned. The following paragraphs provide a sample of the sorts of recognition work we are undertaking worldwide. ESOL Trinity's ESOL qualifications are recognised by the Conference of Italian Universities Rectors, the Hong Kong English in the Workplace Campaign, the National Qualifications Authority of Ireland and the Greek Government. CBSE Trinity is working with the Central Board of Secondary Education (CBSE), one of the important National Boards of India, in the assessment of speaking and listening skills (ASL) of students in CBSE schools for classes IX and XI throughout academic years 2013-2018.


Music and Drama & Speech and Creative Arts Trinity qualifications in Music, Drama & Speech and Creative Arts are recognised by the majority of state education authorities in Australia, the South African Qualifications Authority, and the Ministry of Education in Ontario, Canada. Also, some Associate Diplomas have a credit rating within US Higher Education. Trinity Online Trinity Online is our administration website, giving approved individuals and centres in the global Trinity network direct access to their own candidate information. Available 24 hours a day, 365 days a year, the site is accessed by secure login only, for the protection of data. Sharing live data between our centres, representatives and head office staff allows efficient management of examination sessions and better communication within our network. For more detailed information please go to our website – http://www.trinitycollege.co.uk Further information on Trinity around the world can be found at http://www.trinitycollege.co.uk/locator/worldwide.php

http://www.trinitycollege.co.uk/


THE ROLE

Purpose of Post The Group Director Market Hubs is a senior leadership role in the organisation with a specific emphasis on all commercial activities globally that promote education, instruction and educational assessments and drive income of Trinity products in the fields of music, performing and creative arts, English language, and wider communication skills across the globe. This role is responsible for leading, co-ordinating and directing new business development and delivery whilst ensuring customer excellence and satisfaction is achieved. It does this primarily through a network of representatives; corporate, individual and educational (including schools) in nature. The post holder will play an integral role in the development of the corporate strategy for Trinity College London through active participation as Group Director and member of the Executive team and this will be achieved through the creation of new and developing market strategies to ensure increased profitability and higher levels of candidacy and retention, combining input and feedback from academic colleagues, customers and stakeholders. Key Accountabilities

• Member of the Group Director Leadership team as part of the wider Executive, contributing to local functional as well as corporate strategy development

• Leading and/or representing the Global Market Hubs on all central groups e.g., Delivery Group, Business

Development Group, Product Development Group, etc


• Effective line management of senior staff within each hub and relevant subsidiaries, including support for

their professional development

• Effective leadership of the representative network, their Trinity values and operating effectiveness including commission, contract and tax matters.

• Devising the strategy for and implementing the enhancement of existing commercial operations with a view to creating a long-term scalable global, viable and effective business model

• Working alongside senior colleagues to create plans to develop business growth through the building of targeted relationships and relevant client solutions in governmental, educational, charitable and other commercial organisations

• Identifying new opportunities via networking with potential associates and clients

• Monitor the pipeline of new and developing business across all disciplines; where business appears to be declining, investigate and take remedial action with the market leads to correct the position as necessary

• Delivery of successful bidding processes for tenders and other competitive activity, managing the transition to BAU and understanding and rectifying, if possible, areas of competitive disadvantage

• Deliver consistent annual growth in income and candidature

• Prepare annual budgets and resource plans for all regions, reflecting corporate business priorities and opportunities

• Develop a wide range of relationships and networks to strengthen the position of TCL as a leading and reputable provider of accredited examinations and educational assessments

• Maintain effective working relationships with the CEO, other Group Directors and the wider Executive and Council

• Provide clear leadership and promote and foster a team culture consistent with TCL’s core values.


PERSON SPECIFICATION

Education/Qualification: First degree and postgraduate qualification or equivalent experience.

Personal Profile:

The Group Director Market Hubs role will appeal to leaders who are passionate about the power and social impact of education, are driven, competitive and confident in their abilities whilst having a low ego and high EQ. They will be somebody who can straddle the highly regulated nature of the work and is capable of creating a framework of operation for the company’s employees and partners and empowering them to do their jobs in remote markets. They will be comfortable working in a project and team based environment where collaboration is valued. Candidates will have an international perspective and feel comfortable representing the organisation with governments and civil servants in the company’s key markets of operation such as in India or China. They will recognize that Trinity is an examinations body (with a regulator) and that as a result, they will need a broader leadership perspective that takes into account quality and standards as well as managing sales and profitability. They will be forward looking and will have the profile, track record and experience to hit the ground running to help the organization achieve its ambitions and potential. Essential Skills/Knowledge:

Candidates will make a substantial contribution to leadership and decision making as part of the executive team. The job holder will have proven international commercial, sales and operational experience and will have successfully created and driven a strategic growth agenda across a truly complex global stakeholder environment.


• Solid commercial and business planning experience.

• Prior experience of successful business leadership which has positively impacted growth.

• Experience working in a dynamic, culturally diverse environment and understanding the differing drivers

for building and sustaining a business in different geographies with unique needs and expectations.

• Excellent customer and stakeholder management skills, with first class entrepreneurial mindset coupled with, enthusiasm, dynamism, energy, tenacity and drive, balanced with gravitas and credibility.

• Demonstrates an in-depth knowledge of regulatory processes and decision-making, to understand issues and make systematic and rational judgments balancing the tension between the 3 faces of Trinity.

• Politically astute; can read situations appropriately and exhibit sound judgement at all levels of engagement.

• Has a personal commitment to organisational excellence; displays honesty, integrity, and a powerful sense of ethics in all decisions and actions.

• Ability to formulate strategies and policies and create innovative approaches in adverse situations.

• Ability to translate and communicate high-level strategies into commercial and operational activities by

engaging across in the matrix structure.

• Ability to actively listen, seek information and ask questions to ensure the understanding of underlying concerns of others.

• Ability to introduce new programmes and ideas as well as ensure the business capability exists to effectively deliver them across multiple functions and locations.

Contacts – Internal and External

• Close working relationship and regular liaison with the Chief Executive.

• Close working relationship with the other Group Directors and members of the Executive team.

• Regular scheduled meetings of the Council, together with ad hoc meetings with members of the Council with or under CEO delegated authority.

• Regular liaison with managers across Trinity.

• Develop relationships with members of local, regional and national governments and educational institutions in the UK and internationally, as required to progress the business.

• Meetings with regional, national & area managers and their teams.

• Meetings with partner organisations in the UK and internationally.

• Meetings with exam centre representatives, as appropriate.

• Meetings with advisers, contractors and suppliers.


Financial Parameters

• Responsible for the management and appropriate use of all resources, financial and otherwise.

• Management of global/regional/delegated budgets.

• Obtains Chief Executive approval prior to signing off major projects.


TERMS OF APPOINTMENT

• Salary will reflect the seniority of the role and will depend on skills and experience.

HOW TO APPLY Saxton Bampfylde Ltd is acting as an employment agency advisor to Trinity College London on this appointment. Candidates should apply for this role through our website at www.saxbam.com/appointments, using code EAKCJ Click on the ‘apply’ button and follow the instructions to upload a CV and cover letter. The closing date for applications is noon on Thursday 13th June 2019. GDPR personal data notice According to GDPR guidelines, we are only able to process your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health, sex life, or sexual orientation) with your express consent. You will be asked to complete a consent form when you apply and please do not include any Sensitive Personal Data within your CV (although this can be included in your covering letter if you wish to do so), remembering also not to include contact details for referees without their prior agreement.


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