- Barbara Walters

“There are few times in your life when it isn’t too melodramatic to

say that your destiny hangs on the impression you make.”

Personal Qualities Required

For Working in the Aviation

and Hospitality industry

Qualities for working in Hospitality & Aviation IndustryReady SmileConfidenceEye ContactGood Posture and Body LanguageExcellent GroomingPleasing PersonalityGood HygieneMingle with everyoneExtrovert CharacterGood Communication SkillReadiness in any situation

Grooming…

What is “Grooming”

Importance of Personal Grooming Relation between personal appearance and image projection

It is the process of making yourself look neat and attractive. The things which you do to make yourself and your appearance tidy and pleasant.

AppearanceAppearance Clothes and

manners do not make the man; but, when he is made, they greatly improve his appearance

Whether this is real or imaginary the most important fact is that your appearance influences the opinions of everyone around you

Your Professionalism, intelligence and the trust people form in you is mainly due to your appearance

Perceptions people form

Some of the perceptions people can form solely from your appearance are:

Your professionalism.

Your level of sophistication.

Your intelligence. Your credibility.

Personal Grooming habits

Grooming involves all the aspects of your body: Overall Cleanliness Hair. Nails. Teeth. Uniform/attire Make-up

Personal Grooming Habits

Hair It is your crowning glory.

Keep it at a length and style at which you can maintain it.

Wash your hair at least once a week.

Hair styles - MalesNot fall over the ears,

eyebrows or even touch the back of the collar

Will always present a neat appearance.

Facial hair should be neat.

Trimmed moustache, sideburns Beards are not recommended

Hairstyles - FemalesTie your hair in a neat

hairstyle with hair pulled back from face.

Hair if longer than jaw line should be tied into a bun.

Should be well groomed with a neat appearance at all times

Hair holding devices should be plain and of natural colours

NailsClip nails short,

along their shape.

A healthy body ensures healthy nails.

Brittle or discolored nails show up deficiencies or disease conditions.

TeethBrush teeth twice a day

and rinse well after every meal.

Remember to rinse your mouth after every meal

For those who smoke it is important you rinse your mouth after every smoke and use a mouth freshener

UniformYour uniform talks a

lot about your organization.

First impressions are made within the first 5 minutes of meeting someone

A neat clean and well ironed uniform is acceptable and appreciated by one and all at all times.

UniformYour Id-Tags are

also an important part of your uniform

Make-up : WomenMakeup should be natural

looking.

Nail polish and lip color should not be too trendy or bright.

Mild fragrance.

Women: stay away from extremely dark, bright reds and fluorescent colors.

Make-up : Women

Hair color should not be more than one or two shades darker or lighter than your natural hair color.

Unnatural colors (burgundy, green, etc.) must be avoided.

Accessories : WomenJewelry, when tastefully worn, is

always an asset to your outfit.

A beautiful pin or a favorite bracelet can add to your outfit and can help you feel comfortable.

Be cautious of wearing dangling earrings unless they are small. Also, do not wear multiple earrings.

Leave the nose rings, eyebrow rings, lip rings and other piercing at home.

Accessories :Males Men should limit

accessories/jewelry to 3 piecesAccessories include watch, ring,

handkerchief A dress watch should be worn,

avoid athletic styles. The wristwatch worn should be

of a conservative design with a plain and a simple face and fitted band.

Avoid bracelets, necklaces, and visible piercing

Kada can be worn

Other AccessoriesTurbans for Sikh should be

ideally black in color, but a different color can be worn depending on color of dress / suite. Turban must be well tied.

The spectacles must be simple in design and not ornate. The frame should fit the face of the wearer and should be neither oversized nor undersized. Bright colors are not permitted.

Accessories :Women Jewelry should be keep

minimal and conservative Remove all facial

piercing except earrings One ring of a simple

design may be worn in each hand.

The 5 Piece Rule: Earrings count as 2 watch counts as 3 Additional accessories 2

Accessories :Women Plain silver or gold chain may

be worn. Pendants, medals or charms if worn on the neck must not be visible.

Only earring studs of a conservative shape and style in silver, gold, pearl or semi precious stone may be worn.

Dangling earrings or loop style earrings may not be worn.

If a second earring is worn it should only be a stud not exceeding 0.2cm in diameter.

Shoes: Males Lace up conservative shoes are

the most appropriate. Choose black, brown or burgundy

shoes. Shoe color should match your trousers or be of a darker color.

Shoes should be in good condition and polished.

Socks should match the color of your suit and cover your calves. (Should be washed daily)

Belts should be in good condition and match the color of your shoes.

Shoes: Females Shoes should be pumps or

sling backs, do not wear shoes with open toes, open heel, or ankle straps.

Shoes should be of good quality leather.

Shoe color should be darker than your trouser.

Heels should be 1-2 inches; higher heels should be saved for after hours.

Let’s remember A neat and clean

uniform/ clothes at all times.

Hair neatly tied up or cut.

No Bad breadth. Clean and washed socks

with polished shoes. Well manicured hands . Usage of a mild

deodorant

Any Questions??

Thank You