Greyhound Lines, Inc. PACKAGE EXPRESS TARIFF AND SALES...

Greyhound Lines, Inc.

PACKAGE EXPRESS TARIFF

AND SALES MANUAL

Created and maintained by

Revenue Development Department

email: [email protected]

mailto:[email protected]

GREYHOUND LINES, INC. PACKAGE EXPRESS TARIFF AND SALES MANUAL

Revised: February 7, 2018 191820182018

Page 1.2

EXPRESS RULES, REGULATIONS, RATES, AND CHARGES

Table of Contents Page Instructions and contacts ............................................................................................................................................................... 1.5 Carriers -- Local and Interline ........................................................................................................................................................ 1.6 Carriers -- Interline only....................................................................................................................................................1.6 and 1.7 Determination of Applicable Express Rate Zones .......................................................................................................................... 1.8 Packing, Marking, Labeling, and Conditions of Acceptance ........................................................................................................... 1.8 Dimensional Weight Surcharge ..................................................................................................................................................... 1.9 Determination of Charges for Shipments Weighing in Excess of One Hundred Pounds ................................................................ 1.9 Types of Service Defined

GPX Direct Express ............................................................................................................................................................... 1.9 Priority Express ...................................................................................................................................................................... 1.9 Standard Express ................................................................................................................................................................... 1.9

Lot Shipments ............................................................................................................................................................................. 1.10 Size, Weight, Value Limitations ................................................................................................................................................... 1.10 Personal Goods Shipments ......................................................................................................................................................... 1.11 Excess Value Charges ................................................................................................................................................................ 1.11 Excess, Overweight, Oversize Baggage in Express Service. ...................................................................................................... 1.11 Prepaid or Collect Shipments ...................................................................................................................................................... 1.12 Collect Shipment Charge ............................................................................................................................................................. 1.12 Pick-Up and Delivery Service ...................................................................................................................................................... 1.12 Notice of Arrival ........................................................................................................................................................................... 1.12 Receiving and Forwarding Shipments ......................................................................................................................................... 1.12 Refused or Unclaimed Shipments ............................................................................................................................................... 1.13 Proof of Delivery .......................................................................................................................................................................... 1.13 Storage Charges ......................................................................................................................................................................... 1.14 C.O.D. Shipments........................................................................................................................................................................ 1.14

C.O.D. Shipments -- Rules and Regulations ......................................................................................................................... 1.15 C.O.D. Express Shipments Valued Over $500 ..................................................................................................................... 1.15 C.O.D. Charges .................................................................................................................................................................... 1.15 Collection, Form of Payment and Remittance of C.O.D. Amounts ........................................................................................ 1.16 Reforwarding of C.O.D. Express Shipments ......................................................................................................................... 1.16 Disposition of Refused or Unclaimed C.O.D. Express Shipments ........................................................................................ 1.16

Refund of Shipping Charges........................................................................................................................................................ 1.17 Liability ........................................................................................................................................................................................ 1.18 Claims ..........................................................................................................................................................................1.18 and 1.19

Claims required to be filed in writing ..................................................................................................................................... 1.18 Minimum filing requirement .................................................................................................................................................. 1.19 Time limits for filing claims .................................................................................................................................................... 1.19 Documents not constituting claims ....................................................................................................................................... 1.19 Claims for uncertain amounts ............................................................................................................................................... 1.19 Other claims ..................................................................................................................................................................................1.19 Delayed express ................................................................................................................................................................... 1.19

Quarantine ................................................................................................................................................................................... 1.20 Acceptance of Electronics and Electronic Media ......................................................................................................................... 1.20 Articles Prohibited or Subject to Special Conditions of Acceptance ............................................................................................. 1.21 General Restrictions .................................................................................................................................................................... 1.21 Explosives and Other Hazardous (Dangerous) Materials - Prohibited ......................................................................................... 1.21 Other Prohibited Articles .............................................................................................................................................................. 1.21

Exceptions ............................................................................................................................................................................ 1.22 Articles Prohibited Except Under Special Conditions of Acceptance .......................................................................... 1.22 thru 1.25



Page 1.3

EXPRESS RULES, REGULATIONS, RATES, AND CHARGES

Table of Contents (continued) Page Explosives and Other Hazardous (Dangerous) Materials ............................................................................................................ 1.26

Definitions ............................................................................................................................................................................ 1.26 Labels .................................................................................................................................................................................. 1.26

Sample Hazardous Materials Labels ................................................................................................................... 1.27 thru 1.32

Section 2 Alabama Zip Code Rate Zones (Alabama locations only).................................................................................2al.1 thru 2al.12 Arizona Zip Code Rate Zones (Arizona locations only).....................................................................................2az.1 thru 2az.5 Arkansas Zip Code Rate Zones (Arkansas locations only) .............................................................................. 2ar.1 thru 2ar.10 California Zip Code Rate Zones (California locations only)............................................................................. 2ca.1 thru 2ca.17 Colorado Zip Code Rate Zones (Colorado locations only).............................................................................. 2co.1 thru 2co.10 Connecticut Zip Code Rate Zones (Connecticut locations only) ........................................................................ .2ct.1 thru 2ct.6 Delaware Zip Code Rate Zones (Delaware locations only)............................................................................2de.1thru 2de.3 District of Columbia Zip Code Rate Zones (District of Columbia locations only)...............................................2dc.1 thru 2dc.3 Florida Zip Code Rate Zones (Florida locations only) .........................................................................................2fl.1 thru 2fl.12 Georgia Zip Code Rate Zones (Georgia locations only) ................................................................................ 2ga.1 thru 2ga.12 Idaho Zip Code Rate Zones (Idaho locations only) .............................................................................................2id.1 thru 2id.5 Illinois Zip Code Rate Zones (Illinois locations only) ........................................................................................... 2il.1 thru 2il.16 Indiana Zip Code Rate Zones (Indiana locations only) .....................................................................................2in.1 thru 2in.13 Iowa Zip Code Rate Zones (Iowa locations only)..............................................................................................2ia.1 thru 2ia.26 Kansas Zip Code Rate Zones (Kansas locations only) ................................................................................... 2ks.1 thru 2ks.11 Kentucky Zip Code Rate Zones (Kentucky locations only) ............................................................................. 2ky.1 thru 2ky.26 Louisiana Zip Code Rate Zones (Louisiana locations only) ................................................................................2la.1 thru 2la.8 Maine Zip Code Rate Zones (Maine locations only) ...................................................................................... 2me.1 thru 2me.7 Maryland Zip Code Rate Zones (Maryland locations only) ............................................................................ 2md.1 thru 2md.8 Massachusetts Zip Code Rate Zones (Massachusetts locations only) ........................................................ 2ma.1 thru 2ma.10 Michigan Zip Code Rate Zones (Michigan locations only) ..............................................................................2mi.1 thru 2mi.11 Minnesota Zip Code Rate Zones (Minnesota locations only)......................................................................... 2mn.1 thru 2mn.9 Mississippi Zip Code Rate Zones (Mississippi locations only) ........................................................................2ms.1 thru 2ms.7 Missouri Zip Code Rate Zones (Missouri locations only) ............................................................................. 2mo.1 thru 2mo.19 Montana Zip Code Rate Zones (Montana locations only) ................................................................................ 2mt.1 thru 2mt.6 Nebraska Zip Code Rate Zones (Nebraska locations only) ............................................................................. 2ne.1 thru 2ne.8 Nevada Express Zip Code Rate Zones (Nevada locations only) .....................................................................2nv.1 thru 2nv.5 New Hampshire Express Zip Code Rate Zones (New Hampshire locations only) ........................................... 2nh.1 thru 2nh.6 New Jersey Express Zip Code Rate Zones (New Jersey locations only)..........................................................2nj.1 thru 2nj.12 New Mexico Express Zip Code Rate Zones (New Mexico locations only) ..................................................... 2nm.1 thru 2nm.7 New York Express Zip Code Rate Zones (New York locations only) ..............................................................2ny.1 thru 2ny.26 North Carolina Express Zip Code Rate Zones (North Carolina locations only)...............................................2nc.1 thru 2nc.13 North Dakota Express Zip Code Rate Zones (North Dakota locations only).................................................... 2nd.1 thru 2nd.6 Ohio Express Zip Code Rate Zones (Ohio locations only)............................................................................. 2oh.1 thru 2oh.20 Oklahoma Express Zip Code Rate Zones (Ohio locations only) .....................................................................2ok.1 thru 2ok.10 Oregon Express Zip Code Rate Zones (Oklahoma locations only).................................................................... 2or.1 thru 2or.6 Pennsylvania Express Zip Code Rate Zones (Oregon locations only)........................................................... 2pa.1 thru 2pa.27 Rhode Island Express Zip Code Rate Zones (Rhode Island locations only)........................................................ 2ri.1 thru 2ri.3 South Carolina Express Zip Code Rate Zones (South Carolina locations only)................................................ 2sc.1 thru 2sc.6 South Dakota Express Zip Code Rate Zones (South Dakota locations only)....................................................2sd.1 thru 2sd.5 Tennessee Express Zip Code Rate Zones (Tennessee locations only)........................................................... 2tn.1 thru 2tn.13

Texas Express Zip Code Rate Zones (Texas locations only) ...........................................................................2tx.1 thru 2tx.26



Page 1.4

Table of Contents (continued) Page Section 2 (continued)

Utah Express Zip Code Rate Zones (Utah locations only)................................................................................. 2ut.1 thru 2ut.5 Vermont Express Zip Code Rate Zones (Vermont locations only)......................................................................2vt.1 thru 2vt.6 Virginia Express Zip Code Rate Zones (Virginia locations only) .....................................................................2va.1 thru 2va.16 Washington Express Zip Code Rate Zones (Washington locations only) ....................................................... 2wa.1 thru 2wa.8 West Virginia Express Zip Code Rate Zones (West Virginia locations only)..................................................2wv.1 thru 2wv.19 Wisconsin Express Zip Code Rate Zones (Wisconsin locations only) .............................................................2wi.1 thru 2wi.13 Wyoming Express Zip Code Rate Zones (Wyoming locations only) ................................................................2wy.1 thru 2wy.7

Section 3

Express Rate Tables................................................................................................................................................ 3.1 thru 3.6



Page 1.5

INSTRUCTIONS AND CONTACTS

The Intercity Bus Directory, issued by National Bus Traffic Association, Inc., contains the industry rules and regulations which govern passenger travel and baggage and express service. The following general rules and regulations have been extracted from the Directory and included here.

This manual is essentially the same as that available on the World Wide Web (internet) at http://extranet.greyhound.com/opem and on Greyhound's intranet at http://intranet.greyhound.com/opem. This manual was created and is produced by Mary Lehto in the Revenue Support Department. Revisions will be issued on an as needed basis. The main section of the Package Express Tariff and Sales Manual can be downloaded from either of the aforementioned websites.

Print copies of this manual may be requested by one of the following methods

• Send email to [email protected] and indicate for which state you are requesting it.

• If you wish an electronic copy you may request it from [email protected]. All electronic copies will require Adobe Acrobat Reader to view and print. This software is free and can be downloaded http://www.adobe.com/products/acrobat/readstep.html.

• If you do not have access to email or to the internet, request copy from your Area Manager.

Changes or revisions must be requested through the Package Express Department by contacting one of the following individuals by phone or email.

• Chuck Sweet (214) 849-8640 [email protected]

• Dave Phillips (214) 849-8690 [email protected]

For other issues contact one of the following individuals. • Raelonda Howard, Tariff Coordinator

(214) 849-8293 [email protected] • Tim Therrian, Director Revenue Support and Schedule Planning

(214) 849-7377 [email protected]

http://extranet.greyhound.com/opem

http://intranet.greyhound.com/opem



http://www.adobe.com/products/acrobat/readstep.html

http://www.adobe.com/products/acrobat/readstep.html







Page 1.6

EXPRESS RULES AND REGULATIONS

CARRIERS -- LOCAL AND INTERLINE These rates, rules, and regulations apply to the transportation of: LOCAL INTERSTATE AND INTRASTATE Shipments BETWEEN Points ON the routes of the Carriers shown in below.

GREYHOUND LINES, INC. (Dallas, Tex.) (GL)

VALLEY TRANSIT CO., INC. (Harlingen, Tex.) (VTC)

CARRIERS -- INTERLINE ONLY

These rates, rules, and regulations also apply to the transportation of: INTERLINE INTERSTATE and INTRASTATE Shipments FROM and TO Points in the Continental United States (excluding Alaska), ON and VIA the routes of the Carriers shown below, when a portion of the line haul transportation is via one or more of the Carriers shown above.

**ADIRONDACK TRANSIT LINES, INC. (Kingston, N.Y.) (ADT) ALOHA AIRPORT EXPRESS LLC (Lake Havasu City, Ariz.) (RRC) ARKANSAS TEXAS COUNCIL OF GOVERNMENTS (Texarkana, Tex.) (ATG) BADGER COACHES, INC. (Madison, Wisc.) (BGC) BARONS BUS, INC. (Independence, Ohio) (BBI) BAYRUNNER SHUTTLE (Frederick, Md.) (BRS) BIEBER TRANSPORTATION GROUP OF HARRISBURG (Harrisburg, Penn.) (BIH) BLACK HILLS STAGE LINES, INC. (Norfolk, Neb.) (BHL) BONANZA BUS LINES, INC. (Providence, R.I.) (BZ)

BURLINGTON TRAILWAYS (Burlington Stage Lines, Ltd., d/b/a)(W. Burlington, Ia.) (BTW) CAPITAL TRAILWAYS (Capital Motor Lines, d/b/a) (Montgomery, Ala.) (CML) CAPITAL AREA RURAL TRANSPORTATION SYSTEM (carts) (Austin, Tex.) (CRT) CHENANGO VALLEY BUS LINES, INC. (Binghamton, N.Y.) (CVB) COLONIAL TRAILWAYS (Mobile, Ala) (COT)

**CONCHO COACHES (San Angelo, Tex.) (CCI) DATTCO, INC. (New Britain, Conn.) (DTTC) DELTA BUS LINES, INC. (Greenville, Miss.) (DEA) EVERGREEN TRAILS, INC. (d/b/a HORIZON COACH LINES) (Winston Salem, N.C.) (HCL) **FLATHEAD TRANSIT (Whitefish, Mont.) (FDT) FRANK MARTZ COACH COMPANY, A CORPORATION (Wilkes-Barre, Pa.) (FMT) FULLINGTON AUTO BUS COMPANY, INC. (Clearfield, Pa.) (FAB) HUDSON TRANSIT LINES, INC. (Mahwah, N.J.) (HTL) INDIAN TRAILS, INCORPORATED (Owosso, Mich.) (IT) INDUSTRIAL BUS LINES, INC. (Odessa, Tex.) (IBU) JEFFERSON LINES (Jefferson Partners, d/b/a) (Minneapolis, Minn.) (JL)

Accepts C.O.D. shipments at following locations only Des Moines, IA Duluth, MN Fargo, ND Joplin, MO

Kansas City, MO La Crosse, WI Lawton, OK Madison, WI

Mason City, IA Minneapolis, MN Oklahoma City, OK Rapid City, SD

Sioux Falls, SD St. Paul, MN Tulsa, OK

JOHN T CYR & SONS, INC. (Old Town, Me.) (CJT) LAMERS BUS LINES, INC. (Mosinee, Wis.) (LAB) MILLER TRAILWAYS (Louisville, Ky.) (MT) MOUNTAIN LINE TRANSIT AUTHORITY (Morgantown, W. Va.) (MLT) MTR WESTERN (Eugene, Ore.) (OCW) **NEW YORK TRAILWAYS (PASSENGER BUS CORP., d/b/a) (Kingston, N.Y.) (NYT) NORTHWESTERN STAGE LINES, INC. (Spokane, Wash.) (NWL) OLYMPIC BUS LINES / DUNGENES LINE (HECKMAN) (Port Angeles, Wash.) (OVT)



Page 1.7

CARRIERS -- INTERLINE ONLY (Cont’d)

ORANGE BELT STAGES, A CORPORATION (Visalia, Cal.) (ORB) PETER PAN BUS LINES, INC. (Springfield, Mass.) (PPB) **PINE HILL-KINGSTON BUS CORPORATION (Kingston, N.Y.) (PHK) PORTER STAGE LINES (PORTER ENTERPRISES, d/b/a) (North Bend, Ore.) (PSL) PRESTIGE BUS LINES, LLC (Overland Park, Kan.) (PRE) RIDE SOLUTIONS (Palatka, Fla.) (RDS) RIO VISTA DELTA BREEZE PARTNERSHIP (Rio Vista, Calif.) (RIO) SALT LAKE EXPRESS (D/B/A WESTERN TRAILS CHARTER AND TOURS, LLC) (SLE)

(Rexburg, Ida.) SOUTHEASTERN STAGES, INC. (Atlanta, Ga.) (SES) SOUTHWESTERN COACHES, INC. (d/b/a Arrow Trailways of Texas) (Killeen, Tex.) (ARO)

SUSQUEHANNA TRANSIT CO. (Williamsport, Pa.) (SHT) TAC TRANSPORTATION (Bend, Ore.) (TAC) THE SHUTTLE (JAMES ROBINSON, d/b/a) (Klamath Falls, Ore.) (SHRJ) TRAVEL WASHINGTON GOLD LINE (Ferndale, Wash.) (TGL) TRAVEL WASHINGTON GRAPE LINE (Ferndale, Wash.) (TWG) VALLEY RETRIEVER BUSLINES (Newport, Ore.) (VBRL) WEST ALABAMA PUBLIC TRANSPORTATION (Demopolis, Ala.) (WAT) WISCONSIN COACH LINES, INC. (Waukesha, Wis.) (WSN) YUMA COUNTY INTERGOVERNMENTAL PUBLIC TRANSPORTATION AUTHORITY (Yuma, Ariz.) (YCT)

** -Agreement Pending



Page 1.8

EXPRESS RULES AND REGULATIONS

RATES, RULES, AND REGULATIONS

The Rates and Charges in this document are shown in dollars and cents and are payable in lawful United States money or its equivalent.

DETERMINATION OF APPLICABLE EXPRESS RATE ZONES:

The applicable Express Rate Zone will be determined by using the United States Postal Zip Code Prefix (first three (3) digits of the Zip Code) of the Origin Station and Zip Code Prefix of the Destination Station.

Determine the applicable Rate Zone from the Zip Code Rate Zone Tables in Section 2. Determine the rate by the weight of the shipment and the type of service using the appropriate Rate Table in Section 3.

PACKING, MARKING, LABELING, AND CONDITIONS OF ACCEPTANCE:

All shipments must meet the following minimum requirements:

• Unless otherwise specified, all shipments must be packed in containers made of material of durability and quality sufficient to withstand the handling, piling, and moving incident to transportation. This packaging must provide proper protection of shipment contents, and protection against damage to baggage or other shipments.

• Unwrapped shipments, or shipments not packed in containers will be accepted if they will not cause damage to, or be damaged by other shipments or baggage.

• Fragile items must be separated by corrugated partitions, individually wrapped in air-bubble plastic, Styrofoam sheets or pellets, excelsior, molded plastic or specially designed crepe wadding products. The interior must contain filler to prevent the fragile items from resting against or touching the exterior shell or another interior item. Clothing and bedding material, newspaper (crumpled or otherwise) are not adequate to protect fragile items in bus package express service. Fragile items include, but are not limited to, ceramics, plaster of paris objects, dishes, lamps, statues, pottery, glassware, stereo and electronic components.

• All packages which contain fragile or perishable articles must be plainly marked "Fragile" or "Perishable."

• The names and addresses of both consignee and consignor, plus shipping instructions must be plainly written, printed, typed, or otherwise legibly shown on all express shipments.

• All lot shipments must be labeled as such.

• Additional packing, marking, and conditions of acceptance may apply to specific articles, commodities, materials, and substances. These will be show in connection with each specific item.

• The contents and/or nature of a shipment must be identified by the shipper prior to shipment and must be identified on the busbill, in sufficient detail to enable the carrier to ascertain, 1) that the shipment is acceptable in bus package express service, 2) that the shipment meets packing, marking, and labeling requirements, and 3) the amount of lawful rates and charges applicable. (Greyhound Package Express Agents may inspect a package at the time of shipment for the safety and security of our customers and employees. This inspection is not to verify proper packaging of the contents of the shipment. Proper packaging to protect the contents of a shipment is the sole responsibility of the shipper.)

• The carrier reserves the right to open and inspect shipments when it has reason to believe that such inspection is necessary to insure proper packing of the contents or to determine that the contents are not damaged. If damage is found at point of origin, the carrier reserves the right to refuse the shipment.

• The originating carrier reserves the right to refuse to accept shipments in an apparent damaged condition.



Page 1.9

DIMENSIONAL WEIGHT SURCHARGE:

Any single package that measures in excess of 20 inches on any one side will be assessed an oversize surcharge. For lot shipments, the surcharge will be assessed, for each piece that exceeds 20 inches on any one side. The surcharge applies in addition to the shipping cost. Surcharges will be assessed on the longest dimension only as follows:

Packages exceeding 21 - 26 inches will be assessed a $ 2.00 oversize surcharge. Packages exceeding 27 – 38 inches will be assessed a $10.00 oversize surcharge. Packages exceeding 39 - 47 inches will be assessed a $18.00 oversize surcharge. Packages exceeding 48 – 62 inches will be assessed a $40.00 oversize surcharge. Packages exceeding 63 – 74 inches will be assessed a $54.00 oversize surcharge. Packages exceeding 75 – 82 inches will be assessed a $67.00 oversize surcharge

DETERMINATION OF CHARGES FOR SHIPMENTS WEIGHING IN EXCESS OF ONE HUNDRED POUNDS:

The charges on shipments which weigh over one hundred (100) pounds will be determined by multiplying the rate for a one-hundred (100) pound shipment by the number of pounds in the shipment and dividing the product by one hundred (100). When necessary, an amount will be added to make the Charge end on "0" or "5."

GPX DIRECT SERVICE:

Shipments rated with pick-up and delivery charges inclusive in the express rate with a guaranteed delivery time at the consignee's address. Shipments are monitored through telephone notifications and confirmations at all "touch" points of the shipment. A proof of delivery call to the shipper can be requested at the customer's request. For more information please call 1-800-739-5020.

Standard Service Zone A shipments 0-125 miles 1day service by 5pm Zone B shipments 126-275 miles 2day service by 5 pm Zone C shipments 276-500 miles 3day service by 5pm Zone D shipments 501-800 miles 4day service by 5pm Zone E shipments 800+ miles 5 to 7day service by 5pm

PRIORITY EXPRESS SERVICE:

Shipments shipped in Priority Express Service are guaranteed to be transported on the next scheduled departure to destination for zones A-D only. Priority service is not available for Zone E

STANDARD EXPRESS SERVICE:

Standard Express Service is available between all points served by the Carriers named herein. Shipments transported in Standard Express Service are on a space available basis with no guaranteed service commitment.



Page 1.10

LOT SHIPMENTS:

You can ship up to 99 pieces on one bus bill for both priority and standard service to anywhere in the continental United States. An additional piece surcharge applies after three pieces to Zone A-D shipments. An additional piece surcharge applies after one piece to Zone E shipments. For Priority Service, the surcharge on each additional piece is $9 for Zone A, $10 for Zone B, $12 for Zone C and $18 for Zone D. For Standard Service, the surcharge each additional piece is $6 for Zone A, $7 for Zone B, $10 for Zone C, $12 for Zone D and $26 for Zone E.

ADDITIONAL PIECE SURCHARGE

Service Zone A Zone B Zone C Zone D Zone E

Standard $6.00 $7.00 $10.00

$12.00 $26.00

Priority $9.00 $10.00

12.00 $18.00 N/A

Dimensional Weight Surcharges will also apply to any oversize pieces.

Declared Value limits will remain unchanged.

SIZE, WEIGHT AND VALUE LIMITATIONS:

SIZE: Packages will be accepted for transportation, provided the dimensions of the package are within the following maximum size limitation:

29inches x 47 inches x 82 inches

Shipments of Skis and/or Ski Poles will not be subject to the size limitations specified herein.

The Carriers participating in these rates, rules and regulations reserve the right to refuse to accept a package if its dimensions, even though within the limits specified herein, exceed the size or capacity of the Baggage and Express Compartments of the available vehicles.

Shipments more than 48" in length could take up to 15 business days in transit due to space constraints. Auto parts will must be tendered with OEM packaging. If manufacturing packaging does not exist Carrier will accept at the shipper’s risk or at no declared value.

WEIGHT: No single Package will be accepted for transportation which exceeds one hundred (100) pounds in Actual Weight. Xpress Baggage shipments may not exceed 75 pounds per piece.

VALUE: No single shipment (Prepaid, Collect, or C.O.D.) will be accepted for transportation which exceeds one thousand dollars ($1,000) in actual or released value. Released or declared value is the value agreed upon between the shipper and the carrier as evidenced by the uniform receipt given to the shipper by the carrier at the time of shipment or within a reasonable time thereafter or as agreed upon. With the exception of Xpress Baggage Service shipments, excess value charges will be assessed for any shipment with value greater than one hundred dollars ($100). Xpress Baggage Service shipments will be assessed excess value charges for any shipment with value greater than two hundred, fifty dollars ($250).



Page 1.11

PERSONAL GOODS SHIPMENTS:

Personal goods shipments are defined as shipments primarily made up of items meant to be used for personal or household use. These shipments may contain, but are not limited to, household goods, clothing, furniture and auto parts not being delivered to a commercial place of business.

Greyhound Package Express delivers Personal Goods Shipments to ground level addresses only. In the event the recipient resides in a multi-story building, the shipment will be delivered to the ground floor entrance only.

Personal Goods Shipments can be scheduled for pick-up or delivery on weekends or holidays as well as after normal business hours. These scheduling requests require a four-hour pick-up or delivery window. There will be a surcharge of $100 for after hours, weekends and holidays pick-up and / or delivery request for Personal Goods Shipments.

EXCESS VALUE CHARGES: Excess Value Charges will be assessed dependent upon the value declared in writing by the shipper or agreed upon in writing as the released value of the property, as follows:

Value Declared in US Dollars (Zone A-D shipments with the exception of Xpress Baggage

Service)

Excess Value Charge

Value Declared in US Dollars (Xpress Baggage Service)

Excess Value Charge

$0 - $100.00 $101.00 - $300.00 $301.00 - $500.00 $501.00 - $700.00

$701.00 - $1000.00 Zone E $101-$300

Free $ 4.00 $ 6.00 $ 8.00 $10.00 $ 9.00

$0 - $250.00 $251.00 - $300.00 $301.00 - $500.00 $501.00 - $700.00

$701.00 - $1000.00

Free $ 1.00 $ 2.00 $ 3.00 $ 4.00

EXCESS, OVERWEIGHT, OVERSIZE BAGGAGE IN EXPRESS SERVICE (EXPRESS BAGGAGE):

Shipments rated at a reduced express charge for customers traveling on a valid passenger ticket that have excess, oversize or overweight baggage as defined below. Shipments shipped in Express Baggage Service are to be transported on the same schedule for which the passenger is ticketed. Up to a maximum of five (5) pieces of Excess, Overweight, or Oversize Baggage will be accepted in Express.

Baggage Service at reduced rates, under the following conditions.

• Bag must not exceed size limit as listed above in the SIZE, WEIGHT AND VALUE LIMITATIONS section.

• Bag must not exceed 75 pounds in weight.

• Passenger must present proof of ticket purchase, to ship Express Baggage. Baggage may be shipped to destination shown on ticket only and at the same time as the passenger. Baggage sent ahead of the passenger will travel at normal express tariff rates.

• Baggage transported in Express Baggage Service must be prepaid.

• Actual rates for Express Baggage Service will be based on current Express Rate Zones. Excess baggage is at a discounted rate of

$30-$40 each, depending on how far you’re going. For oversize and overweight baggage, the discounted rate is $35-$45 each, depending on how far you’re going.

• Maximum value for Express Baggage Service is $1000 per shipment of up to 5 pieces. Free value allowance is $250. An additional charge as indicated above will be assessed for any value over and above the $250 free allowance.

• Items shipped in Express Baggage Service are subject to the same definition of baggage as listed in the Passenger Fare Tariff and Sales Manual, Section 11.2.

• Baggage not meeting these conditions may be sent via Greyhound Package Express Service at regular tariff rates and rules, or by another method of the passenger's choosing.

• Items discovered in passenger baggage during security checks that are not permitted inside the bus may be shipped to destination

for $10 per shipment.



Page 1.12

PREPAID OR COLLECT SHIPMENTS:

A shipment is considered PREPAID upon payment of applicable transportation charges by the consignor at the time the shipment is presented to the carrier.

• Shipments of personal effects such as wearing apparel, housewares, books, blankets, or other articles for personal or household use when shipped by a person to another individual person or to himself, must be sent PREPAID.

• Materials involving scheduled events, such as campaign literature, advertising posters, tickets and programs, and all dated materials, such as newspapers, magazines, pamphlets and advertising material, must be sent PREPAID.

A shipment is considered COLLECT with the understanding that the applicable transportation charges will be paid by the consignee at the time the shipment is delivered.

Upon request to, and approval by, the carrier, credit privileges may be extended to consignors and consignees

COLLECT SHIPMENT CHARGE:

A "Collection Fee" in the amount of three dollars ($3.00) per shipment will be assessed on all Express Shipments forwarded with Express Charges "Collect."

PICK-UP AND DELIVERY SERVICE:

Greyhound Package Express offers convenient pickup and delivery in many of the cities we service. You can also design a service to meet your needs by specifying door-to-counter, counter-to-door or door-to-door service. The cost of pickup and delivery is minimal and you only pay for the services you need. For details, see your local Greyhound representative.

Pick Up by Car: $20.00

Oversize Pickup/Delivery: $60.00

Weekend Pickup/Delivery: $70.00

Holiday Pickup/Delivery: $70.00

After Hours Charges: $50.00 *Effective after normal business hours (8am-6pm)

Residential Charges: Varies- See your local agent.

Additional Mileage Pickup/Delivery-*$2.50 per mile for any pickup or delivery outside 15 miles of the Greyhound location servicing the shipment. Some areas may vary based on location.

NOTICE OF ARRIVAL:

Notice to consignee of arrival of a shipment at destination will be made either by telephone on in writing by mail. If notice by telephone, requires payment of toll charges, the notification will be made by "collect" telephone call when requested by the shipper.

RECEIVING AND FORWARDING SHIPMENTS:

• A receipt (copy of the busbill) must be given by the carrier to the shipper for each shipment received for transportation.

• Packages received for shipments are forwarded on the first available schedule, unless Priority Service is requested. The priority shipment is then forwarded on the next schedule.

• When transfer of an express shipment from one station to another is required the carrier delivering the shipment shall arrange to make the necessary transfer and deliver the shipment to the station served by the connecting outbound carrier.

• Packages received too late to reach the destination before the destination station is closed may be held at the discretion of the carrier and forwarded so as to reach the destination when the station is open.

• Shipments destined to a non-agency destination will be accepted only when the consignee or his agent is to be present at the time of arrival at the destination to acknowledge receipt thereof. If the consignee or his agent fails to meet the bus, the shipment will be carried to the next open agency station and additional transportation charges will be assessed at the applicable rate. When shipper prepays the charges and instructs the carrier to unload the shipment at the non-agency destinations it will be unloaded at the shipper's risk.



Page 1.13

REFUSED OR UNCLAIMED SHIPMENTS:

• The receiving agent at destination will notify the consignor(shipper) at origin when a shipment has been on hand seventy-two

(72) hours and is unclaimed or refused and will request instructions as to the disposition to be made of the shipment. A shipment which is unclaimed or refused for any reason, will be held at the destination for a period not in excess of thirty (30) days after notice, pending receipt of instructions from the consignor as to the disposition of such shipment.

• Prepaid shipments returned to the shipper will be subject to return express charges, excess value charges, if any, plus any accrued storage charges.

• Collect shipments returned to the shipper will be subject to round trip express charges, excess value charges, if any, plus any accrued storage charges.

• An unclaimed or refused shipment will be re-forwarded from original destination to the final destination upon request of the consignor, provided payment is made of all accrued charges, plus express charges and excess value charges, if any.

• A shipment which is unclaimed or refused for thirty (30) days after notice to consignor (shipper) will be forwarded to the Unclaimed Express Warehouse of the carrier on whose line the shipment is held. In the event the consignor later requests the return of the shipment (within ninety (90) days after the date of the shipment), the shipment will be returned upon payment of all accrued charges, plus express charges and excess value charges, if any, for transportation from original destination of the shipment to the Unclaimed Express Warehouse and from the Warehouse to the point where the shipment is returned.

• Shipments unclaimed for a period of ninety (90) days after the date of shipment may be sold for accumulated charges in accordance with the state laws of the state in which sale is held.

• When a shipment that contains perishable items is delayed in the possession of the carrier, or is unclaimed, refused, or threatened with deterioration, the carrier shall have the right immediately to take steps as it sees fit for the protection of the carrier and other parties in interest, including collect communications for instructions, or sale or other disposition of the perishable items without instructions.

• No sale or disposal will discharge any liability or lien to a greater extent than the proceeds from the sale, less selling expenses, if any, and the shipper and consignee will remain liable, jointly and severally for any deficiency.

PROOF OF DELIVERY:

• When proof of delivery is requested a charge of five dollars ($5) will be assessed. This charge must accompany each request to the general office of the origin carrier to cover cost of records search for such proof of delivery.

• When proof of delivery cannot be established, the accompanying proof of delivery charge shall be refunded.



Page 1.14

STORAGE CHARGES:

• Express shipments will be stored for up to 3 (three) business days following the first notification of arrival without charge. After the free storage time elapses, a storage charge of five dollars ($6) per day will be applied for each piece for a maximum of thirty days.

• If unclaimed for 30 days, the package will be forwarded to the Unclaimed Baggage Warehouse. If the package is unclaimed for 90 days, the package will be sold for accumulated storage charges.

• The allowable free storage time of seventy-two (72) hours will be computed from the first 7:00 A.M. after the day upon which notice of arrival is mailed or given to the consignee that the shipment has been received at the destination. In the computation of the free storage time, Saturdays, Sundays, and Legal Holidays (National, State, or Municipal), but not half-holidays, will be excluded. When a Legal Holiday falls on Saturday or Sunday, the following Monday will be excluded; any fractional part of twenty-four (24) hours will be considered as one (1) day.

• If the quality or character of a shipment to be stored is such that the facilities of the carriers do not, in their opinion offer protection from injury, deterioration, damage or theft, the carrier reserves the right to place such shipment in a public warehouse at the expense of the consignee or consignor, as their interests may appear, in which case the regular charges of such public warehouse will be assessed.

C.O.D. SHIPMENTS: C.O.D. (Collect on Delivery) express shipments, i.e., shipments forwarded on which the delivering agent is to collect an amount from the consignee to cover the stated value of the shipment, will be accepted ONLY from, to, and between or via points on the lines of carriers who authorize the acceptance of local and/or interline C.O.D. shipments.



Page 1.15

C.O.D. EXPRESS SHIPMENTS - RULES AND REGULATIONS: C.O.D. express shipments which do not exceed five hundred dollars ($500) in actual value will be accepted for transportation between agency stations in the United States.

* C.O.D. means Collect on Delivery, i.e., collection from the consignee of the amount of the C.O.D. at the time of delivery of the shipment and remittance of such amount to the carrier for remittance to the consignor.

* Shipments will be accepted C.O.D. when shipped from one firm or business to another firm or business only. * Only one C.O.D. amount may be shown in connection with a single shipment and may not be subject to change, dependent

upon time or conditions of payment. * The shipper must have the letters C.O.D. legibly and durably marked on each piece of a C.O.D. shipment. * Shipments will NOT be accepted C.O.D.

1) when billed to one firm or business with instructions to collect charges from another firm or business, 2) when C.O.D. pieces are billed on the same busbill as pieces not moving C.O.D., and

3) when the shipment consists of personal effects unless being shipped from manufacturer or distributor to a commercial concern.

* Shipment with a value exceeding five hundred dollars ($500) will NOT be accepted C.O.D. (This does not include C.O.D. fees, collect transportation charges, excess valuation charges, etc., which must also be collected from the consignee at the time of delivery.

* No credit will be extended on the amount of the C.O.D. * No privilege of examination or trial will be extended prior to the collection of the C.O.D. amount. * No partial delivery of a C.O.D. shipment will be made, unless the full amount of the C.O.D. has been collected. * Unless the shipper declares a different value, the C.O.D. amount shall be considered to be the declared value, and excess

value charges will be assessed if the shipment's declared value exceeds one hundred dollars ($100).

C.O.D. EXPRESS SHIPMENTS VALUED OVER $500

C.O.D. express shipments which do not exceed one thousand dollars ($1,000) in actual value will be accepted for transportation between agency stations in the United States on the routes of the carriers showing the notation of COD1000 after the name subject to the following conditions:

* C.O.D. Service will be offered to commercial shippers only. * C.O.D. customers must have a Greyhound charge account to ship C.O.D. * Check accepted up to five hundred dollars ($500) in accordance with pre-established policy of check acceptance. * Cashier's check or certified check required up to one thousand dollars ($1,000) * Manager or supervisor must approve all C.O.D. shipments over three hundred dollars ($300) at both forwarding and receiving

locations. * All C.O.D. shipments must be manifested and loaded by the selling agent.

* All electronics/electronic media must have manifest faxed (or phoned) to receiving location and any transfer points (if applicable). All faxes must be acknowledged by return phone call.

* Customers notified by direct mail.

C.O.D. CHARGES:

A charge in the amount of fifteen dollars ($15.00) for the collection and remittance of the amount of the C.O.D. will be assessed for each C.O.D. shipment.



Page 1.16

COLLECTION, FORM OF PAYMENT AND REMITTANCE OF C.O.D. AMOUNTS:

* The amount of C.O.D. bills, including C.O.D. fees, collect transportation charges and fees, excess valuation charges, and all other applicable charges on C.O.D. shipments must be collected at the time such shipment is delivered to the consignee.

* Only cash, certified check, money orders, or bank cashier’s checks will be accepted in payment of C.O.D. amounts. No personal checks will be accepted from any person or company, except in instances where said person or company has established credit with the delivering carrier, or in instances where the person or company has made specific and prior arrangements with the delivering carrier in advance for the acceptance of a personal check.

* Upon collection of the amount of the C.O.D. bill, the carrier collecting same shall remit each C.O.D. collection on package express shipments directly to the consignor (shipper) or other person designated by the consignor as payee, promptly and within forty-five (45) days after the delivery of the C.O.D. shipment to the consignee.

REFORWARDING OF C.O.D. EXPRESS SHIPMENTS:

C.O.D. express shipments, which are delivered to the initial destination as shown on the busbill and are then requested to be re-forwarded to another destination, will only be re-forwarded when the consignee accepts delivery at the initial destination and pays any collect express charges and C.O.D. amount. After all charges are paid the consignee may then reship the shipment under a new busbill, either collect or prepaid. If the express shipment is not claimed by the consignee at the initial destination, the carrier is authorized to return the shipment to the consignor.

DISPOSITION OF REFUSED OR UNCLAIMED C.O.D. EXPRESS SHIPMENTS:

* Not sooner than three (3) days, but not later than seven (7) days after notification to the consignee of the arrival of the shipment, the carrier's receiving agent will notify the shipper when a C.O.D. express shipment is refused or unclaimed by the consignee for any reason, and request instructions as to the disposition to be made of the shipment. In the absence of such instructions and within seven (7) days after the request, the shipment may be returned to the consignor (shipper) Collect for all accrued express and storage charges. Any shipment which is unclaimed for thirty (30) days after notification to the consignee may be returned to the consignor even though the consignor may have directed that the shipment be held for a longer period of time.

* When a shipment containing perishable articles is delayed in the possession of the carrier, or is unclaimed, refused, or threatened with deterioration, the carrier shall have the right to immediately to take such steps it sees fit for the protection of the carrier and other parties in interest, including collect communication for instructions and the sale or other disposition of such perishable items without instructions.

* No sale or disposal shall discharge any liability or lien to any greater extent than the proceeds thereof, less selling expenses, if any, and the shipper and consignee shall remain liable, jointly and severally, for any deficiency.

* The disposition of refused or unclaimed C.O.D. shipments or the release of the C.O.D. amount, may be arranged for by the shipper only by written instructions noted on the busbill at the time of shipment, or by written order to the carrier at origin, who will transmit the instructions to the carrier at destination, at the expense of the shipper.



Page 1.17

REFUND OF SHIPPING CHARGES: The following are the procedures to be followed with regard to refunding GPX shipping charges.

Refunds must be applied for by the appropriate customer within 90 days from the date of shipment.

No refunds will be made for standard service. If shipment is lost or damaged, reimbursement must be processed and requested through the claim process.

Giving a customer their next shipment free is not to a valid refund procedure.

If Greyhound fails to deliver the shipment as contracted in Priority or GPX Direct service, a refund of the total shipping charges and fees will be made to the shipper if the shipment was sent prepaid, or to the consignee if the shipment was sent collect.

The Package Express Refund Department will process all refund requests except in cases of collect shipments, which are to be processed by the destination station.

To request a refund

• fill out GPX Form 4102U (rev. 2/99).

• obtain a copy of the busbill.

• select the desired method of refund.

• FAX a copy of both the completed 4102U and the busbill to (214) 655-6321.

• if no FAX is available call the GPX Refund Department at (800) 739-5020 to relay the information.

• send the top copy of Form 4102U with a legible copy of the busbill via US Mail to

Package Express Refunds P.O. Box 660713 Dallas, TX 75266-0713



Page 1.18

LIABILITY:

Carriers shall not be liable for loss, damage or delay caused by: * The act or default of the shipper or owner * The nature of the property, or defect, or inherent vice therein. * Improper or insufficient packing, marking and labeling as set forth herein. * The Act of God, public enemies, authority of law, quarantine, riots, strikes, perils of navigation, the hazards or dangers incident

to a state of war, or occurrence in customer's warehouse. * The examination of a shipment, or partial delivery to the consignee of C.O.D. shipments. * Accidents, breakdowns, bad condition of the roads, or other cause beyond the control of the carrier. * Delivery at a non-agency destination or closed station, under instructions of the shipper. * Difference in weight or quantity caused by shrinkage, leakage, or evaporation. * The death, injury, or escape of live express. * Loss or damage to express shipments which contain undisclosed prohibited items. * Carriers do not agree to deliver express shipments in time for any particular market, occasion, or event, or on any particular

lines and to not guarantee to arrive at or depart from any particular point at a specific time. Time schedules published by the carriers are the schedules that they attempt to maintain, but same is not guaranteed.

* In consideration of the rate charged for carrying said property, which is dependent upon its value and is based upon a released valuation, the carriers shall not be liable for more than one hundred dollars ($100), unless a greater value, not exceeding one thousand dollars ($1,000) is declared by the shipper at the time of shipment and excess value charges paid. In no event shall the carriers be liable for more than the actual damages sustained.

* In the event that a claim, lawsuit, or other demand for payment, damages or recovery is made against a Carrier when the alleged loss, damage or injury occurred in transportation over the lines of another Carrier, such other Carrier agrees to indemnify and hold the first Carrier harmless from all such claims, lawsuits, or other demands for payment, damages or recovery, including reasonable attorney’s fees and other costs of defending such actions.

CLAIMS:

* Claims required to be filed in writing: * A Claim for Loss or Damage to Package Express will not be voluntarily paid by a Carrier unless filed in writing, with

the Receiving or Delivering Carrier, or the Carrier issuing the Busbill or the Carrier on whose line the alleged Loss or Damage occurred, within the specified Time Limits.

* Minimum filing requirement: A communication in writing from a Claimant, filed with a proper Carrier within specified Time Limits containing facts sufficient to identify the Shipment(s) of Property involved

* asserting liability for an alleged loss or damage. * making claim for the payment of a specified or determinable amount of money, supported by receipts and/or invoices;

• in the case of Xpress Baggage shipments, the carriers reserve the right to require the original or a photocopy of the Passenger’s copy of the Ticket purchased and used for transportation. and

* a copy of the Busbill, in support of the Claim for Loss, Damage or Delay of the Shipment(s); will be considered as sufficient compliance with the provisions for filing Claims.

(Claim rules concluded on next page)



Page 1.19

CLAIMS: (Concluded)

* Time limits for filing claims: * As a condition precedent to recovery, “CLAIMS” for lost Package Express Shipments must be filed in writing with

the Originating or Delivering Carrier, or the Carrier on whose lines the loss occurred, within one-hundred eighty (180) days from the time the Express Shipment was made.

* Carriers, parties to this Tariff, will be allowed a reasonable time in which to locate lost Package Express before making settlement, which will be not longer than sixty (60) days from the date of notice of such loss. The date on which the tracing form was received by the Carrier or Carriers' Agent will be considered as the first day commencing a sixty (60) day period before which a Claim will be settled by a firm offer or by a denial.

* Upon receipt of a written Claim for Loss to Package Express transported, the Carrier will either (1) pay, (2) decline, or (3) make a firm compromise settlement offer in writing, within one hundred and twenty (120) days after receipt of the claim; provided, however, that if the Claim cannot be processed and disposed of within one hundred twenty (120) days after receipt thereof, the Carrier will, at that time and at the expiration of each succeeding sixty (60) day period while the Claim remains pending, advise the Claimant in writing of the status of the Claim and the reason for the delay in making final disposition thereof and the Carrier will retain a copy of such advice to the Claimant in its Claim File thereon.

* Concealed and/or Exterior Loss or Damage shall be reported in writing to the Delivering Carrier at destination within seven (7) days after delivery of the Property, and the Carrier shall be given the privilege of making an inspection of the Property. A Claim involving concealed and/or exterior Loss or Damage must be filed within one-hundred eighty (180) days after delivery of the Property.

* Carriers, shall have the full benefit of any insurance that may have been effected upon or on account of Package Express, which has been damaged or lost, insofar as this shall not void the policies or contracts of insurance.

* Any suit or action at law to enforce a Claim must be instituted within two (2) years and one (1) day after the date of notice in writing is given by the Carrier to the Claimant that the Claim or any part of parts thereof have been disallowed by the Carrier. Where a Claim is not filed or a suit is not instituted thereon in accordance with the foregoing provisions, Carrier will not be liable, and such Claim will not be paid.

* Documents not constituting claims: * Bad Order Reports, Appraisal Reports of Damage, notations of shortage or damage, or both, on Busbills, Delivery

Receipts, or other documents, or Inspection Reports issued by Carriers or their inspection agencies, whether the extent of loss or damage is indicated in dollars and cents or otherwise, will not, standing alone, be considered by Carriers as sufficient to comply with the Minimum Filing Requirements.

* Claims filed for uncertain amounts: * Whenever a Claim is presented against a Carrier for an uncertain amount, such as "$100 more or less," the Carrier,

against whom such Claim is filed, will determine the condition of the Shipment involved at the time of delivery by it, if it was delivered and will ascertain, as nearly as possible, the extent, if any, of the loss or damage for which it may be responsible; however, the Carrier will not voluntarily pay a Claim under such circumstances unless and until a formal Claim in writing, for a specified or determinable amount of money.

* Other claims: * If investigation of a Claim develops that one or more other Carriers has been presented with a similar Claim on the

same Shipment, the Carrier investigating such Claim will communicate with each such other Carrier and, prior to any agreement entered into between or among them as to the proper disposition of such Claim or Claims, will notify all Claimants of the receipt of conflicting or overlapping Claims and will require further substantiation, on the part of each Claimant, of his title to the Property involved or his right with respect to such Claim.

* Delayed express: * No claims will be paid on delayed express unless otherwise specifically provided in the tariff under which the

shipment or baggage was handled.



Page 1.20

QUARANTINE:

* In the case of quarantine, a shipment may be discharged, at the risk and expense of the consignor, into a quarantine depot or elsewhere, as required by quarantine regulations or authorities, or for the carrier's dispatch at the nearest available point in the carrier's judgment, and in any such case the carrier's responsibility shall cease when the property is so discharged or the shipment may be returned by the carrier as refused or unclaimed.

* Quarantine expenses of whatever nature or kind upon or in respect to shipments shall be borne by the consignor or be a lien thereon.

* The carrier shall not be liable for loss or damage occasioned by fumigation or disinfection or other acts required or done by quarantine regulations or authorities even though the same may have been done by the carrier's officers, agents, or employees, nor for detention, loss, or damage or any kind occasioned by quarantine or the enforcement thereof.

* The consignor shall hold the carriers harmless from any expense they may incur, or damages they may be required to pay, by reason of the introduction of a shipment into any place against the quarantine laws or regulations in effect at such place.

ACCEPTANCE OF ELECTRONICS AND ELECTRONIC MEDIA:

Electronics and Electronic Media items for noncommercial charge account customers will be accepted for transportation under the following conditions:

* All Electronics and Electronic Media items must be shipped in Priority Express Service with proper labels, documents and signed tally card.

* Shipments of Electronics and Electronic Media items can involve no more than one transfer. * Destination and Transfer locations must be notified of the inbound shipment. * If shipment is destined to a Zone E location, the Priority Express Service requirement is waived and a maximum declared

value limit of $300 will apply (excluding CDs, Videos, and Cassette Tapes). * Maximum declared value of CD, Videos, and Cassette Tapes for all shippers will be $100.

Electronics and Electronic Media are defined as, but not all inclusive of, the following:

Auto, RV, Boating Accessories Cameras CDs Clocks Computer Accessories and Software Computers Copiers DVDs Electronic Appliances Electronic Business Equipment Electronic Components Electronic Media

Electronic Medical Equipment Electronic Parts

Electronic Testing Equipment Electronic Toys and Games Fax Machines Film Monitors Printers Radios Satellite Systems Speakers Stereo Equipment Tapes Televisions VCRs



Page 1.21

ARTICLES PROHIBITED OR SUBJECT TO SPECIAL CONDITIONS OF ACCEPTANCE:

General Restrictions: * The carriers WILL NOT accept or transport express shipments which, because of character, size or weight, are obnoxious to

passengers, or which are likely to be, or to become, objectionable to passengers or prospective passengers, or which are liable to cause injury to personnel, to baggage, to other shipments, or to the carriers' equipment.

* The carriers WILL NOT accept or transport any item, material or substance, the possession of which or the transportation of which is unlawful.

* The carriers WILL NOT accept or transport package express shipments which indicate that the consignee's address in an APO (Army Post Office) or FPO (Fleet Post Office) number.

Explosives and Other Hazardous (Dangerous) Materials - Prohibited: * Packages or shipments which contain explosives or other hazardous (dangerous) materials, listed below, any and all other

types of explosives or hazardous (dangerous) materials that require a special diamond label WILL NOT be accepted for transportation.

Acids Batteries, Electric

Containing Liquid Acid Batteries, Lithium and Lithium Ion Dangerous Materials Explosives

Other Prohibited Articles:

Fireworks Flammable Materials Fuel Tanks (Used) Gases in Cylinders Hazardous (Dangerous) Materials

Hazardous Waste Materials Liquids, Combustible, Flammable, Corrosive or Caustic, Nitrogen, Poisons

Liquid Nitrogen Radioactive Materials

Packages or shipments which contain the following commodities, articles, materials, or substances WILL NOT be accepted for transportation.

Alcoholic Beverages or Liquors, including Ale, Beer, Wine

Ammunition Animal Heads (see exceptions below) Animals, Live Articles Packed in Wet Ice or Water

(see exceptions below) Ashes of Cremated Corpses Birds Corpses Firearms Fluorescent Signs (Fabricated)

Glass, Any Kind (see exceptions below) Guns Human Blood (see exceptions below) Human Eyes (see exceptions below)

Human Organs for Transplant (see exceptions below)

Jewelry Materials Having a Disagreeable Odor Mirrors Money (Coins and Currency authorized as a medium of

Exchange by a recognized Government, including Treasury Bills, Notes, and Bonds)

Negotiable instruments (Items Convertible into Currency or Cash) (see exceptions below)

Neon Signs or Bent Neon Tubing Paintings, in Frames, with Glass Pictures and Paintings, with Glass, in Frames Reptiles, Live Snakes, Live Wild Game

(Exceptions shown on next page)



Page 1.22

Exceptions: * Shipments of Human Blood and Blood Components, when packed in Wet Ice, WILL be accepted for transportation in Priority

Express Service only. * Shipments of Water and Environmental Samples, when packed in Wet Ice, WILL be accepted for transportation. * Shipments of fresh or frozen Food products, when packed in Wet Ice, WILL be accepted for transportation in Priority Express

Service only. (See "Articles Prohibited Except Under Special Conditions of Acceptance") * Shipments of Human Eyes, when transported for cornea and/or lens extraction, WILL be accepted for transportation in Priority

Service only. * Shipments of Human Organs, when transported for transplant purposes, WILL be accepted for transportation in Priority

Service only. * Negotiable Instruments, consisting of Checks moving between banks in the process of collection WILL be accepted for

transportation. * Shipments of Payroll Checks, moving at the direction of an employer to his employee(s), WILL be accepted for transportation,

subject to a limited liability not to exceed the cost incurred for the reconstruction or preparation of new Payroll Checks, but not the cost of transportation, in case of loss or damage.

* Shipments of Glass of any kind will be accepted for transportation subject to a Zero Released Value and provided the shipper will assume full risk for damage and the carrier(s) shall NOT be liable for loss or damage.

* Animal Heads, consisting of decapitated animals for the purpose of medical testing only will be permitted when properly containerized and not in conflict with bio-hazardous materials handling policy.

* Shipments of Auto Parts of any kind will only be accepted for transportation at ZERO RELEASE VALUE if it is not packaged in the original manufactures packaging.

Articles Prohibited Except Under Special Conditions of Acceptance:

Packages or shipments which contain the following commodities, articles, materials, or substances, WILL NOT be accepted for transportation unless packed, marked, and labeled in accordance with the special conditions shown below.

ITEM SPECIAL CONDITIONS OF ACCEPTANCE

Bait, Fish See Worms, Live

Bicycles, Collapsible When in wood, leather, canvas or other substantial carrying cases.

Bull Semen Shipments of Bull Semen will be accepted and transported only when shipped in "dry shippers" containers consisting of an outer container that is lined with an absorbent material specifically designed for such commodity and charged with nitrogen refrigerated liquid which is absorbed into the container lining.

Films See Motion Picture Films

Fish and Shell Fish Shipments of Fish and Shell Fish, either fresh, frozen, smoked, dried, salted, pickled, or otherwise preserved or cured, will be accepted and transported only when packed in sealed metal or plastic containers, which will not leak or permit the escape of obnoxious odors, and when necessary, refrigerated with solidified carbon dioxide (dry ice) to prevent spoilage or deterioration.

Fish Bait See Worms, Live

Fish, Live Shipments of live Goldfish or other types of fish will be accepted and transported only when packed in watertight plastic containers of substantial quality, enclosed in cartons or boxes of durable strength.

Flowers Shipments of Cut Flowers, Ferns (Greens), and Floral Pieces, which are subject to deterioration or damage by temperatures which prevail during the period of their transportation, may not be presented for transportation unless packed and insulated in such a manner as to afford adequate protection under adverse climatic conditions.

Insects, Live Shipments of Live Insects will be accepted and transported only when packed in secure boxes, cartons, or containers with any openings, which are necessary for ventilation securely covered with fine wire cloth. Live Insects will be accepted for transport in Priority Express Service only. All shipments of Live Insects will be shipped at calculated weight, based on a formula of Length times Width times Height divided by 200. Fractions are increased to next full pound.



Page 1.23

Articles Prohibited Except Under Special Conditions of Acceptance: (Continued)


Liquids Shipments of Liquids, which are not flammable, corrosive, caustic, acid, or poisonous will be accepted and transported only when shipped in containers which are securely capped, sealed, or otherwise closed to prevent leakage.

Mail As authorized by Federal Statute 39 U.S.C. 601(a), a letter may be transported in Bus Package Express Service when 1) it is enclosed in an envelope, 2) the amount of postage which would have been charged on the letter if it had been sent by mail is paid by stamps, or postage meter stamps, on the envelope, 3) the envelope is properly addressed, 4) the envelope is so sealed that the letter cannot be taken from it without defacing the envelope, 5) any stamps on the envelope are cancelled in ink by the sender, and 6) the date of the letter, of its transmission or receipt by the carrier is endorsed on the envelope in ink. Federal Statute 39 U.S.C. 601(a) is suspended for Extremely Urgent Letters These letters will be governed by 39 C.F.R. 320.6 (b) For letters dispatched within 50 miles of the intended destination, delivery of those dispatched by noon must be completed within 6 hours or by the close of the addressee's normal business hours that day, whichever is later, and delivery of those dispatched after noon and before midnight must be completed by 10 A.M. the next business day. For other letters delivery must be completed within 12 hours or by noon of the addressee's next business day. The suspension is available only if the value or usefulness of the letter would be lost or greatly diminished if it is not delivered within these time limits. The Regulations of the Postal Service, 39 C.F.R. 320.6(d), specify certain requirements for the handling fo letter under the suspension. The sender must prominently mark the outside covers or containers of letters carried under this suspension with the words "Extremely Urgent" or "Private Carriage Authorized by Postal Regulations (39 CFR 320.6)" or similar legend identifying the letters as carried pursuant to this suspension. In addition, each outside container or cover must show the name and address of the carrier, and the name and address of the addressee. Carrier records must be sufficient to show that the delivery of the letters was completed within the applicable time limitations, if carried under 39 C.F.R. 320.6 (b), and must be made available for the inspection at the request of the Postal Service. The required records may be either in the form of notations of the containers or covers of any letters asserted to be carried under this suspension, or in the form of records kept by employees of the actual times they pick up and deliver such materials.

Matches * The transportation of "Strike-Anywhere" Matches is strictly prohibited; however, shipments of "Strike-On-Box", "Book" and "Card" Matches, may be accepted and transported when packaged in outside fiberboard or wooden boxes, or when packed in the same outside container with non-flammable articles when packed in outside fiberboard or wooden boxes. Such matches must be compactly packed in tightly closed inside containers or securely wrapped to prevent accidental ignition. The maximum gross weight of any shipment or shipments of Matches which may be transported in or on any bus at one time shall not exceed one hundred (100) pounds.

* Regulations of the Department of Transportation, Hazardous Materials Regulation Board, prescribe that the shipper must insert the words "No Label Required" on the shipping paper (busbill) immediately following the Description of Contents (Matches), in accordance with the provisions of Section 173.176(c), Paragraph (g), and Section 177.817, Paragraph (b).

Meat or Meat Products - Poultry or Poultry Products

Shipments of Meat or Meat Products, including Poultry, may be accepted and transported only when packed in compliance with the Regulations of the United States Department of Agriculture, and when adequately protected against spoilage and deterioration.



Page 1.24

Articles Prohibited Except Under Special Conditions of Acceptance: (Continued)


Motion Picture Films (Non-Flammable)

* The consignor is required by law to pack, mark, and label all shipments of Motion Picture Films in accordance with the regulations of the Unites States Department of Transportation and State Regulatory Bodies.

* Regulations of the Department of Transportation, Hazardous Materials Regulation Board, prescribe that the shipper must insert the words "No Label Required" on the shipping paper (busbill) immediately following the Description of Contents (Motion Picture Films (Non- Flammable)), in accordance with the provisions of Section 173.181, Paragraph (a), and Section 177.817, Paragraph (b)

News Matter Material prepared by correspondents of the press for the columns of their newspapers may be transported in Package Express Service, but, if any matter in the nature of personal correspondence is enclosed with such a manuscript or News Matter, it can only be carried as provided above for "Mail."

Nursery Stock See Plants, Plant Products and Nursery Stock for Propagation)

Paint (Non-Flammable) * Some types of Non-Flammable Paint may be transported in Package Express Service, but only when in containers tightly and securely sealed with Safety Clips (not less than five (5) Safety Clips on containers with a capacity of one (1) gallon, and not less than three (3) Safety Clips on containers with capacities of one (1) quart or one (1) pint and packed in boxes of substantial quality.

* "Non-Flammable Paint" is a paint which does not give off flammable vapors. Regulations of the Department of Transportation, Hazardous Materials Regulation Board, define a "flammable liquid (including paint)" as any liquid that gives off flammable vapors (as determined by the flash point from Tagliabue's Open-cup Tester, as used for testing of burning oils) at or below a temperature of eighty degrees (80°) Fahrenheit. Shipments of Paints which are considered to be "Flammable" under these Regulations must be identified by the shipper by a distinctive diamond-shaped red label, and are classified as Hazardous (Dangerous) Materials, and are not acceptable in Bus Package Express Service.



Page 1.25

Articles Prohibited Except Under Special Conditions of Acceptance: (Concluded)


Plants, Plant Products, and Nursery Stock for Propagation

Shipments of Plants, Plant Products and Nursery Stock for Propagation will be accepted for transportation to destination in the states designated, only when the shipper presents satisfactory evidence of compliance with Federal and State Regulations and Quarantines.

* Each shipper must glue a reproduction of the signed State-of-Origin "Certificate of Inspection" to every Package, and where applicable a Federal Certificate must also be attached.

* Each shipper must sign a "Shipper's Certification To Carrier(s) and Governmental Agencies" and present the Certification, in duplicate, to the originating carrier. One (1) signed copy of the Certificate must be glued to each package and one (1) signed copy of each Certificate must be furnished to the carrier.

Shipments of Plants, Plant Products and Nursery Stock for Propagation will be for transportation as follows:

* Intrastate from origin points in each state to destination points in the same state, via routes entirely within that state.

* Interstate from origin points in every state and the District of Columbia to destination in every state and the District of Columbia, except that Interstate shipments may not be destined to points in the states of Arizona, California, Idaho, Massachusetts, Montana, Nevada, Utah, or Washington.

Shipments of Plants, Plant Products and Nursery Stock for Propagation may not be presented for transportation when

* Such shipments are prohibited by Laws, Quarantines, or Regulations of Federal, State, or Local Regulatory Bodies.

* Notification to, or clearance by, a Regulatory Body is required prior to delivery of the shipment at the destination

Shipments of Plants, Plant Products and Nursery Stock for Propagation may not be presented for transportation when such shipments could be killed or damaged by temperatures prevailing during the period of such transportation, or by the shock incidental to the handling, piling, moving and transportation of these commodities.

Poultry or Poultry Products

See Meat or Meat Products

Tires New Automotive Tires will be accepted for transportation unwrapped. Old tires, Retreaded Tires, Regrooved Tires, or any type of Tire that will leave markings or otherwise damage other Express or Baggage will be accepted for transportation only when wrapped in heavy paper or other substantial material.

Tow Bars or Other Towing Equipment

Tow Bars or similar equipment used for towing automobiles or other types of motor vehicles, may be accepted for transportation, but must be enclosed in substantial rigid containers, or wrapped in canvas or other strong material (paper wrapping excluded), and securely strapped or tied. Packages which include Tow Bars or other Towing Equipment which does not exceed one hundred (100) pounds in actual weight.

Worms, Live (Fish Bait) Shipments of Earthworms and Night Crawlers which are subject to deterioration or damage by temperatures which prevail during the period of their transportation, may NOT be presented for transportation UNLESS packed and insulated in such a manner as to afford adequate protection under adverse climatic conditions.



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Explosives and Other Hazardous (Dangerous) Materials:

* Definitions: "Explosives and Other Hazardous (Dangerous) Material" as used herein, are any Materials or Shipments which require a Label prescribed by the Office of Hazardous Materials, Research and Special Programs Administration, U.S. Department of Transportation, to designate such materials or Shipment as Explosives or Other Hazardous (Dangerous) Materials. All such materials in this classification are prohibited in Package Express Service.

* Labels: * Hazardous Materials Warning Labels (size four inches (4") by four inches (4"), unless otherwise indicated) have been

prescribed but the Office of Hazardous Materials, Research and Special Programs Administration, U.S. Department of Transportation, to be applied to any Material or Shipment which is has defined as an Explosive or as a Hazardous (Dangerous) Material.

* Hazardous (Dangerous) Materials Class numbers are required by some foreign governments. The labels may be over stamped or overprinted with the appropriate United Nations Classification System which shows the Hazardous Material Description or classification and the U.N. Class Number.

DOT CLASSIFICATION OR DESCRIPTION U.N. CLASS

NUMBER

Class A explosives 1

Class B explosives 1

Class C explosives 1

Blasting Agent 1

Flammable Compressed Gas 2

Non-Flammable Compressed Gas 2

Oxygen 2

Poisonous Gas 2

Chlorine Materials 2

Flammable Liquid 3

Flammable Solid or substance 4

Spontaneously Combustible Materials 4

Water-Reactive Materials 4

Oxidizing Materials (Division 5.1) 5

Organic Peroxide Materials (Division 5.2) 5

Poisonous substances 6

Etiologic (infectious) Agents 6

Irritating Materials 6

Radioactive Materials 7

Corrosive Materials 8

Miscellaneous Dangerous substances 9



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Sample Hazardous Materials Labels:

Sample Hazardous Materials labels are show below, if the shipment requires one of the following labels DO NOT ACCEPT IT. As a rule of thumb, DO NOT ACCEPT any shipment that requires any type of diamond-shaped label.

Black Printing On Orange Label Label is 4 by 4






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Sample Hazardous Materials Labels: (Continued)

White Printing On Red Label Label is 4 by 4

White Printing On Green Label Label is 4 by 4

Black Printing On Yellow Label Label is 4 by 4

White Printing On Red Label Label is 4 by 4



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Red Vertical Stripes With Black Printing On White Label Label is 4 by 4

Black Printing On White (Upper Half) and White Printing Red (Lower Half) Label Label is 4 by 4

White Printing On Blue Label Label is 4 by 4




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Black Printing On White Label Label is 4 by 4





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Red Printing On White Label Label is 2 by 4

Black Printing on White Label With Red I Label is 4 by 4

Black Printing on Yellow (Upper Half) and White (Lower Half) With Red II Label is 4 by 4

Black Printing On Yellow (Upper Half) and White (Lower Half) With Red III Label is 4 by 4



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Sample Hazardous Materials Labels: (Concluded)

White Printing On Black Lower Half and Black Symbols On White Upper Half Label is 4 by 4

Other Label Images

Not Available

Just because it is not shown here does not mean that a shipment with a diamond-shaped label can be accepted. A good rule of thumb to follow, is that NO shipment that requires a diamond-shaped label by the Hazardous Materials Regulations Board is to be accepted. IF IN DOUBT -- DON'T ACCEPT.

Greyhound Lines, Inc. PACKAGE EXPRESS TARIFF AND SALES...

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