Greta Blash, PgMP, PMP, PMI -ACP, PMI-PBA · 2019-09-06 · Additional training “Fixes ... Greta...

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Copyright© 2019 Facilitated Methods All rights reserved. Copyright© 2019 Facilitated Methods All rights reserved. Greta Blash, PgMP, PMP, PMI-ACP, PMI-PBA
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Transcript of Greta Blash, PgMP, PMP, PMI -ACP, PMI-PBA · 2019-09-06 · Additional training “Fixes ... Greta...

  • Copyright© 2019 Facilitated Methods All rights reserved.Copyright© 2019 Facilitated Methods All rights reserved.

    Greta Blash, PgMP, PMP, PMI-ACP, PMI-PBA

  • Copyright© 2019 Facilitated Methods All rights reserved.

    Project basics Stakeholder engagement Project team leadership Communication essentials Continuous improvement Knowledge and skills

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    Beginning and endCan involve Single or multiple individuals Single or multiple organizational units Multiple organizational units from multiple

    organizations

    *Temporary endeavor undertaken to create unique product, service or result

    *These definitions are taken from the Glossary of the Project Management Institute, The Project Management Body of Knowledge, (PMBOK® ) Guide –Fifth Edition, Project Management Institute, Inc. 2013

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    Addresses needs, concerns and stakeholder expectations

    Balances competing project constraints

    Accomplished by applying applicable processes and resources

    Provides support for strategical objectives

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    Starting/planning a project What Who When How

    Performing project work Managing change Monitoring progress

    Closing the project

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    Stakeholder engagement Project team leadership Communication essentials Continuous improvement

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    Stakeholders Project team Executive management

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    What are stakeholders expecting? Are they realistic and achievable? Provide true project status Appropriate level of contact When problems occur, immediately correct Never conceal problems

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    Varies based on organizational culture, scope and geographic location to members

    Dedicated teamsFull-time co-located members

    Part-time teamsResources with limited involvement at various

    stages of the project Virtual teams

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    Establishment of clear expectations of acceptable behavior of team members

    Decreases misunderstandings Increases productivity IncludesCode of conductCommunicationWorking togetherMeeting etiquette

    Developed jointly by all team members Entire team responsible for enforcing rules

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    Allows leaders and organizations to thrive in challenging environments

    Understanding adaptive practices Managing quality Doing Less Engaging/Inspiring

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    Associated with participative management style

    Change behaviors to meet team’s needs Characteristics

    Listening Empathy Self-awareness Foresight Stewardship Building community

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    Theory X workerDislikes and avoids workAvoids increased responsibilityNeeds to be directed

    Theory Y workerWants to be activeFinds job satisfactionDoes not require direction

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    Effective project communication means that the information is: As concise as possible In the right format At the right time With the right impact Given with appropriate context Creates a bridge between diverse

    stakeholders with different perspectives Contributes to success of project Lack of commucations leads to failure

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    Active and effective listening Questioning, probing and fact-finding for

    better understanding Setting and managing expectations Persuading and motivating Coaching Negotiating and resolving conflict Summarizing, recapping and identifying

    the next steps

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    MonthlyDid we do what we said we would do?

    QuarterlyAre we making progress we expected to make?

    AnnuallyAre we going in the right direction?

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    Measure ongoing project success How When

    Monitor status Service level agreements Additional training “Fixes”

    Capture adjustments New requirements Update product roadmap

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    Process People Product

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    Experience gained from project efforts captured for usage by future projects

    Captured throughout but formalized at end of project

    Should be detailed enough to provide value for future planning efforts

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    Knowledge - of project management Performance - able to accomplish what is

    needed by applying project management knowledge

    Personal - behavior while performing project activitiesAttitudesCore personality characteristicsLeadership to achieve objectives while balancing

    project constraints

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    Diversity and cultural sensitivity Generational sensitivity and diversity Decision making Leadership tools, techniques and skills Organizational theory Operational awareness Situational awareness Emotional intelligence

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    LeadershipOngoingCommunicate project vision & strategy

    InfluencingHighly important in matrix environments

    Effective Decision MakingGoal oriented decision makingUnderstood decision making guidelines & process

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    Data gathering and representation techniques

    Estimation tools and techniques Information management tools,

    techniques and methods Meeting management techniques Presentation tools and techniques Prioritization/time management Project budgeting tools and techniques Project approaches

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    Ability to visualize, articulate, conceptualize problems by making decisions that are sensible

    Ability to apply logical thinking by breaking complex problems into their components parts

    Calculate and compare benefits and tangible costs of projects

    Acquired by experience and doing the work

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    For more information please feel free to contact me:

    Greta Blash, PgMP, PMP, PMI-ACP, [email protected]

    949 887-1785

    Thank you

    mailto:[email protected]

    �Essential�Project ManagementAgendaWhat is a�Project?What is Project �Management?Basics of Project ManagementBeyond the Basics Stakeholder Engagement“Who”Managing Stakeholder Expectations�Project Team Leadership Project TeamsGround RulesAdaptive LeadershipServant LeadershipMacGregor’s�Theory X and YCommunication EssentialsEffective CommunicationsCommunication SkillsMonitoring ProgressTransition ResultContinuous ImprovementContinuous ImprovementLessons LearnedKnowledge and SkillsProject Manager CompetenciesLeadership SkillsInterpersonal SkillsTechnical SkillsAnalytical SkillsSlide Number 30