Greta Blash, PgMP, PMP, PMI -ACP, PMI-PBA · 2019-09-06 · Additional training “Fixes ... Greta...

Copyright© 2019 Facilitated Methods All rights reserved.Copyright© 2019 Facilitated Methods All rights reserved.

Greta Blash, PgMP, PMP, PMI-ACP, PMI-PBA

Copyright© 2019 Facilitated Methods All rights reserved.

Project basics Stakeholder engagement Project team leadership Communication essentials Continuous improvement Knowledge and skills


Beginning and endCan involve Single or multiple individuals Single or multiple organizational units Multiple organizational units from multiple

organizations

*Temporary endeavor undertaken to create unique product, service or result

*These definitions are taken from the Glossary of the Project Management Institute, The Project Management Body of Knowledge, (PMBOK® ) Guide –Fifth Edition, Project Management Institute, Inc. 2013


Addresses needs, concerns and stakeholder expectations

Balances competing project constraints

Accomplished by applying applicable processes and resources

Provides support for strategical objectives


Starting/planning a project What Who When How

Performing project work Managing change Monitoring progress

Closing the project


Stakeholder engagement Project team leadership Communication essentials Continuous improvement


Stakeholders Project team Executive management


What are stakeholders expecting? Are they realistic and achievable? Provide true project status Appropriate level of contact When problems occur, immediately correct Never conceal problems


Varies based on organizational culture, scope and geographic location to members

Dedicated teamsFull-time co-located members

Part-time teamsResources with limited involvement at various

stages of the project Virtual teams


Establishment of clear expectations of acceptable behavior of team members

Decreases misunderstandings Increases productivity IncludesCode of conductCommunicationWorking togetherMeeting etiquette

Developed jointly by all team members Entire team responsible for enforcing rules


Allows leaders and organizations to thrive in challenging environments

Understanding adaptive practices Managing quality Doing Less Engaging/Inspiring


Associated with participative management style

Change behaviors to meet team’s needs Characteristics

Listening Empathy Self-awareness Foresight Stewardship Building community


Theory X workerDislikes and avoids workAvoids increased responsibilityNeeds to be directed

Theory Y workerWants to be activeFinds job satisfactionDoes not require direction


Effective project communication means that the information is: As concise as possible In the right format At the right time With the right impact Given with appropriate context Creates a bridge between diverse

stakeholders with different perspectives Contributes to success of project Lack of commucations leads to failure


Active and effective listening Questioning, probing and fact-finding for

better understanding Setting and managing expectations Persuading and motivating Coaching Negotiating and resolving conflict Summarizing, recapping and identifying

the next steps


MonthlyDid we do what we said we would do?

QuarterlyAre we making progress we expected to make?

AnnuallyAre we going in the right direction?


Measure ongoing project success How When

Monitor status Service level agreements Additional training “Fixes”

Capture adjustments New requirements Update product roadmap


Process People Product


Experience gained from project efforts captured for usage by future projects

Captured throughout but formalized at end of project

Should be detailed enough to provide value for future planning efforts


Knowledge - of project management Performance - able to accomplish what is

needed by applying project management knowledge

Personal - behavior while performing project activitiesAttitudesCore personality characteristicsLeadership to achieve objectives while balancing

project constraints


Diversity and cultural sensitivity Generational sensitivity and diversity Decision making Leadership tools, techniques and skills Organizational theory Operational awareness Situational awareness Emotional intelligence


LeadershipOngoingCommunicate project vision & strategy

InfluencingHighly important in matrix environments

Effective Decision MakingGoal oriented decision makingUnderstood decision making guidelines & process


Data gathering and representation techniques

Estimation tools and techniques Information management tools,

techniques and methods Meeting management techniques Presentation tools and techniques Prioritization/time management Project budgeting tools and techniques Project approaches


Ability to visualize, articulate, conceptualize problems by making decisions that are sensible

Ability to apply logical thinking by breaking complex problems into their components parts

Calculate and compare benefits and tangible costs of projects

Acquired by experience and doing the work


For more information please feel free to contact me:

Greta Blash, PgMP, PMP, PMI-ACP, [email protected]

949 887-1785

Thank you

mailto:[email protected]

Greta Blash, PgMP, PMP, PMI -ACP, PMI-PBA · 2019-09-06 · Additional training “Fixes ... Greta...

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