Greg Orr, Division Vice President Michael Taitel, PhD ...€¦ · Pharmacy’s Mobile Pill Reminder...
Transcript of Greg Orr, Division Vice President Michael Taitel, PhD ...€¦ · Pharmacy’s Mobile Pill Reminder...
Walgreens Digital Health Initiative and Strategy for Future Innovations
Greg Orr, Division Vice PresidentMichael Taitel, PhD, Senior Director
WALGREENS BOOTS ALLIANCE11 countries • 13,100 stores • Over 350 distribution centers • More than 370,000 employees
Be America’s most loved pharmacy-led, health, wellbeing and beauty retailer
Our PurposeChampion everyone’s right to be happy and healthy
Our Mission
• More than 8,100 drugstores
• More than 87 Million Active Balance Rewards Members
• Over 70K healthcare service providers
• Approximately 76% of the population of the USA lives
within five miles of a Walgreens or Duane Reade
>1 Rx from a mobile device
EVERY SECOND WE FILL
User review, App Store
Refill by Scan
“That was so much
fun…I wish I had more
prescriptions to refill.”
Pill Reminder
“This is the kind of
application that can
truly improve your
quality of life.”
Pharmacy Chat
“Saves me from having
to wait in line at the
store to chat with a
pharmacist and is way
more convenient!”
Immunizations App
Our new immunizations
app makes recording and
scheduling immunizations
a seamless experience.
BALANCE REWARDS FOR HEALTHY CHOICES
250 points/1st goal
250 points/device or app linked
20 points/mile
20 points/daily log
20 points/daily weight log
20 points/blood pressure test
20 points/blood glucose test
Walgreens Health Analytics, Research & Reporting
1. Improving the patient experience of care.
2. Improving the health of populations.
3. Reducing the per capita cost of health care.
Measure and articulate Walgreens value in relation to the goals of the Triple Aim:
BRhc Data only
Descriptive statistics
Segmentation by engagement
Time series
BRhc &Rx Data
Segmentation by health condition
Impact on medication adherence
Adherence impact on biometrics
BRhc & POS Data
Segmentation by healthy
purchases
Segmentation by OTC
comorbidities
BRhc & External
Data
Segmentation by census data
Impact on healthcare
utilization & cost
Research Framework
315,744 New users
12,805,893 Activities
209,253 Returning users
12,661,261 Activities
116,621 Long-term users
10,946,634 Activities
92,632 Short-term users
1,714,627 Activities
106,491 Single day users
Self-monitoring utilization patterns
among individuals in an incentivized
program for healthy behaviors
2014 Study Data
Percentage of users logging activities
and average number of activities
logged by week
0
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9
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0%
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20%
30%
40%
50%
60%
70%
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90%
100%
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Activitie
s logged p
er
week
Users
Rem
ain
ing
Week
Kim, J. Y., Wineinger, N. E., Taitel, M., Radin, J. M., Akinbosoye, O., Jiang, J., ... & Steinhubl, S. (2016). Self-Monitoring Utilization Patterns Among Individuals in an Incentivized Program for Healthy Behaviors. Journal of Medical Internet Research, 18(11).
Kim, J. Y., Wineinger, N. E., Taitel, M., Radin, J. M., Akinbosoye, O., Jiang, J., ... & Steinhubl, S. (2016). Self-Monitoring Utilization Patterns Among Individuals in an Incentivized Program for Healthy Behaviors. Journal of Medical Internet Research, 18(11).
Duration of participation among users logging
activities manually through the online portal or
automatically using a linked device or app
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Users
Rem
ain
ing
Week
Automatic Manual
The Relationship Between Digital Health
Program Activity Tracking and Medication
Adherence Among Members Age 50+ Years
5.6%
11.2%
2.5%5.1%
2.9%4.5%
∆ Mean PDC ∆ Optimal Adherence
Adherence differences between Physical Activity groups (n=10,642)
[≥4 per week vs. < 4 per week]
Antihypertensives*Oral antidiabeticsAntihyperlipidemics*
3.0%
6.8%5.2%
12.3%
∆ Mean PDC ∆ Optimal Adherence
Adherence differences between Blood Pressure or Blood Glucose groups (n=6,566)
[Blood pressure: ≥ 2 per week vs. < 2 per week] [Blood glucose: ≥ 1 per week vs. < 1 per week]
Antihypertensives* Oral antidiabetics*
Akinbosoye O, Taylor D, Jiang J, Taitel M, Orr G. The Relationship Between Digital Health Program Activity Tracking and Medication Adherence Among Members Age 50+ years. Presented at the Academy of Managed Care Pharmacy Annual Meeting, April 19-22, 2016, San Francisco, CA * p<0.01
* p<0.01
The Association between Participation in a
Community Pharmacy’s Digital Health Program
and Flu Vaccination Rates
Akinbosoye O, Taitel M, Jiang J, Orr G. The Association between Participation in a Community Pharmacy’s Digital Health Program and Flu Vaccination Rates. Presented at the Academy Health Annual Research Meeting, June 26-28, 2016, Boston, MA.
17.1%
8.8%
BRhc members
(n=105,255)
Control
(n=1,661,817)
Unadjusted Flu
Vaccination Rate
Adjusted Odds Ratio
Odds RatioConfidence
IntervalP value
2.94 2.89-3.00 <.0001
∆=8.3%
The Association between Use of a Community
Pharmacy’s Mobile Pill Reminder App and
Medication Adherence
Akinbosoye O, Jiang J, Taitel M, Orr G. The Association between Use of a Community Pharmacy’s Mobile Pill Reminder App and Medication Adherence. Presented at the Society of Behavioral Medicine 37th Annual Meeting, March 30- April 2, 2016, Washington DC.
8.2%
12.3%
7.0%
11.3%
5.8%
9.10%
∆ Mean PDC* ∆ Optimal Adherence*
Antidiabetic Antihypertension Antihyperlipidemic
* p<0.05
Test Group n=128,799Control Group n=609,203