Green Marketing

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Green marketing Sustainable Business Premier Group Green marketing, some “dos” and “don’ts” Charles Burt The Olive Consultancy 21 st April 2009

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Charles Burt from the Olive consultancy, explores the "Do's and Dont's" of green marketing

Transcript of Green Marketing

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Sustainable Business Premier Group

Green marketing, some “dos” and “don’ts”

Charles BurtThe Olive Consultancy

21st April 2009

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Key issues

• What is green marketing?• Why do it?• What matters to your customers?• What works• Emerging drivers• What doesn’t work• Where to get more help

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Why do green marketing?

• It addresses a need• It tells a story• It adds value• It creates competitive advantage

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It addresses a need…

“SABMiller to cut water use by a quarter”

SABMiller, one of the world's leading brewers, today announces a major new commitment to reduce water consumption across its global operations.The group has set itself the demanding target of reducing water use per litre of beer by 25% by 2015. This initiative will save around 20 billion litres of water every year by 2015 - enough to fill eight thousand Olympic-sized swimming pools.By 2015 SABMiller aims to reduce its water consumption to an average of 3.5 litres used to make a litre of beer. In 2008 this figure was 4.6 litres; the industry average is 5 litres.

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It tells a story….

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You can put numbers on it!

Source: Carbon Trust, Brand value at risk from Climate Change (2004)

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Some examples:

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What matters to your customers?

• Assurance• Risk management• Compliance

• Skills• Do you know how? • Shared values

• Data• Relevant• Honest• Verifiable – e.g. EMS

• Cost control• Supply chain pressures• Competitive advantage

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Some emerging drivers

• Legislation• “Sustainable procurement”

• See “Procuring the Future”• The “Flexible Framework”

• Pre-qualification questionnaires (PQQs)• Carbon footprinting• Waste minimisation• “Whole life” costing • EMS (e.g. ISO14001:2004)• Marketing opportunities

• Differentiation• Segmentation• Fragmentation

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What works?

• Does it add value?• Assurance• Message

• Is it relevant?• Is it measurable?• Is it material?• Does it differentiate?• Is it “worth it”?• Can you prove it?

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What doesn’t work?

• Recognisable?• Honest? • Verifiable? • Relevant?or “greenwash”?

Own brand Eco-labels???

“Philips Launches Green Logo”

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What you need to do:• Assess customer demands

• Public or Private sector?• Retail?• Wholesale?

• Relate to legislation and policy• E.g. Waste:

• Electrical - WEEE & RoHS, Packaging, Batteries, Vehicles• Landfill taxes etc.

• Energy:• EU Energy Efficiency, UK Energy White Paper

• Carbon:• EUETS, CRC, CSH, EPCs, DECs

• Look for opportunities!

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The choices:

Greenwash – We recycle paper and care for the planet OK!? – now where are my cheap flight tickets & the keys to my new Porsche Cayenne?

Burden – More ****** red tape! Its not in the contract. Its not my problem. What’s the point? I believe Channel 4’s “The Great Climate Swindle programme.”

Opportunity – Innovation, differentiation, improved risk management, new solutions, competitive advantage, improved access to market, enhanced brand value etc. Bring it on! Where do we start?

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The 7 sins of greenwashing!

1. Trade off – distraction from the real issues e.g. “0% parabens” (but still contains carcinogens)

2. No proof – not verifiable3. Vagueness – e.g. “All natural” (could

still be toxic, mutagenic etc!)4. Irrelevance – e.g. “CFC free” (CFCs are

now illegal!)5. Distracting – e.g. “fuel efficient SUV”6. False claims – e.g. “certified by…”7. False labels – fictitious “green” badging

Source: TerraChoice www.sinsofgreenwashing.org

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Where to get more help?

• Business Link – Sales & Marketinghttp://www.businesslink.gov.uk/bdotg/action/layer?topicId=1073861169&site=210

• The Olive Consultancy Ltd www.consultolive.com

• Greenhouse Graphicswww.greenhousegraphics.co.uk

• Chartered Institute of Marketingwww.cim.co.uk

• Green claims guidance (DEFRA)http://www.defra.gov.uk/environment/consumerprod/pdf/genericguide.pdf

• Green claims code (DEFRA)http://www.defra.gov.uk/environment/consumerprod/gcc/pdf/gcc.pdf

• Committee of Advertising Practice (CAP) Put “environmental claims” in the search www.cap.org.uk

• Greener shopping guidance (Direct.gov) http://www.direct.gov.uk/en/Environmentandgreenerliving/Greenershopping/index.htm

• Choosing “green” companieshttp://www.direct.gov.uk/en/Environmentandgreenerliving/Greenershopping/DG_069882

• Business Protection Misleading Marketing Regulations 2008http://www.opsi.gov.uk/si/si2008/pdf/uksi_20081276_en.pdf

• The Sustainable Business Partnershipwww.the-sbp.co.uk

• Envirowise – Free business information & support on environmental issues www.envirowise.gov.uk

• The Carbon Trust – Free business information on Carbon Footprint and energy efficiency www.carbontrust.co.uk

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Any questions?

Charles Burt

The Olive Consultancy

www.consultolive.com02380 111440