LUKE KILPATRICK • DEVELOPER PROGRAMS MANAGER • ATLASSIAN • @LKILPATRICK

Great Add-ons for Improving Teamwork

I N V I S I O N F O R J I R A

TO P D O X F O R H I P C H AT

H O O T S U I T E F O R S E RV I C E D E S K

B A C K B O N E F O R J I R A

Agenda

E L E VATO R F O R J I R A

S T E P S H O T F O R C O N F L U E N C E

SARAH HUNT • PRODUCT MANAGER • INVISION • @SARAHWHATSUP

InVision for JIRA

• Big cool statistic

• 2,569

• Add-Ons in Marketplace

The world’s leading design collaboration platform

+

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HERB MORREALE • 6KITES• @6KITES

Hootsuite for JIRA Service Desk

✓ Improve customer engagement

✓ Increase internal collaboration

✓ Leverage the full potential of your investments

✓ Send Tweets and Facebook Posts to JIRA Service DeskKey

Features

Hootsuite for JIRA Service Desk

✓ Make project-specific assignments and priorities

✓ View Service Desk issues and SLAs from your Hootsuite dashboard

App Roadmap

✓ Add custom fields, such as ‘sentiment’

✓ Publish to Hootsuite directly from JSD

✓ Send to JSD and HipChat simultaneously

✓ Take advantage of Hootsuite’s native assignment feature

✓ Add comments to JSD issues from within Hootsuite

Thank you!

HERB MORREALE • 6KITES • @6KITES

NELSON PEREIRA • CEO • TOPDOX • @TOPDOX

TOPDOX Add-onFile access and share on HipChat

Sharing Files on HipChat… [or any other chat tool]

Find the file to share Share the file & versioning

Finding shared files

…is a pain

Now, there is a better & faster way

Find the file to share Share the file Find shared files

TOPDOX Add-on

And there is more…

HipChat Server

E-mail attachments

On-premise

Now TOPDOX add-on is available for HipChat server too!

HipChat Server

E-mail attachments

On-premise

Connect e-mail accounts (IMAP) and search and share any attachment from your e-mail without leaving HipChat

TOPDOX Add-on now supports access, search and share files from on-premisse file servers. All the magic of cloud sharing with Windows File Servers (SMB) or FTP servers.HipChat Server

E-mail attachments

On-premise

TOPDOX + HipChat Connect =

Thank you!

NELSON PEREIRA • CEO • TOPDOX • @TOPDOX

WWW.K15T.COM | @K15TSOFTWARE

WWW.K15T.COM | @K15TSOFTWARE

Thank you!

Keith Ferguson keith@saplingvalley.com

Direct to user:

Place in queue for a team:

JIRA Issue Assignment

Smart assignment to teams:

JIRA Issue Assignment

• Integrated issue escalation experience for JIRA

• Administrators define and manage on-call rosters

• Users escalate JIRA issues to on-call teams

• Email and Atlassian Hipchat keep everyone up to date

Up Next• Notifications

• Hipchat groups • Phone • SMS

• Complex roster scenarios

• Enhanced audit and reporting

• Come and say Hi

• Start a trial, send us your feedback - info@saplingvalley.com

• Watch us on the marketplace for releases

• @elevatorforjira

• keith@saplingvalley.com

SASHA REMINNYI • BUSINESS DEVELOPMENT • STEPSHOT

StepShot for ConfluenceTHE FASTEST WAY TO CREATE STEP-BY-STEP TUTORIALS AND

PROCESS DOCUMENTATION

So you’ve just set up your Confluence instance…

But now you have to create a lot of content…

• Business procedures

• Process documentation

• Software guides

And some users are already waiting for documentation…

Now’s the time for StepShot!

Use cases

• On-boarding

• Support

• Development/Testing

• Training/Education

SASHA REMINNYI • BUSINESS DEVELOPMENT • STEPSHOT

StepShot for ConfluenceTHE FASTEST WAY TO CREATE STEP-BY-STEP TUTORIALS AND

PROCESS DOCUMENTATION

Thank you!

LUKE KILPATRICK • DEVELOPER PROGRAMS MANAGER • ATLASSIAN • @LKILPATRICK