GRAND OASIS PALM · with grand oasis palm, your event’s success is guaranteed. mice maximum...

GRAND OASIS PALM

GRAND ALL INCLUSIVEC A N C U N M E X I C O

THE FAMILY RESORT

2 ALL INCLUSIVE RESORT

GRAND OASIS PALM CERTIFICATIONS BYCRISTAL INTERNATIONAL STANDARDS

COVID-19 POSI Check Certification to prevent the spread of infection. Features the measures recommended by the main international organizations (WHO, WTTC, and EPA).

* POSI: Prevention of the Spread of Infection Audit Protocol.

Oasis Hotels & Resorts has the advisory and certifications of Cristal International Standards®: cristalstandards.com

Certificaciones Cristal International Standards® to verifythe hygiene and sanitization of rooms, in addition tothe back-of-the-house protocols.

OTHER OASIS HOTELS & RESORTS CERTIFICATIONS:

3ALL INCLUSIVE RESORT BE FREE, STAY SAFE


GRAND OASIS PALM


GRAND OASIS PALM

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HIGHLIGHTS GRAND OASIS PALM 5

• 461 rooms and suites with spectacular views and space for families of up to 2 adults and 3 kids.

• Gourmet experiences, ranked in TripAdvisor’s Top 10 in Cancun with 3 Grand Oasis Palm exclusive restaurants.

• Adults-exclusive restaurants.

• KiddO Zone: area with kids-exclusive attractions and family fun zones: Yucatan Jurassic River, Pirata’s Bay Beach Club and The Arcade.

• Pirate ship tour for the whole family (twice a week).

• Sensoria Chill Out & Spa: relaxation space for adults only, with Jacuzzis, Bali beds, and massage cabins.

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Location

Cancun hotel zone, near the Pier (port of departure to Isla Mujeres) and close to the shopping malls: Puerto Cancún, La Isla Shopping Village and Malecón Las Américas

GRAND OASIS PALM 5THE FAMILY RESORT

In addition to its excellent location overlooking a spectacular beach, this hotel boasts exciting attractions to enjoy with family, such as the Yucatan Jurassic River, the Pirata’s Bay adventure zone, and The Arcade videogame hall. A fantastic attraction for the little ones is the KiddO Zone, a fun-filled space with colorful games and imagination, always cared for by a team of experts.

Some of the exclusive benefits of Grand Oasis Palm, are its gourmet restaurants (Grand guests), a Grand Plus premium service, and adults-only areas, like the renowned restaurants Careyes, Cocoa, The White Box gastrobar or Sensoria Chill Out & Spa, a calm spot, where style and relaxation meet.


GRAND OASIS PALM

• Fully digital guest check-in available

• Temperature controls through thermal cams atthe hotel entrance.

• New luggage sanitization technologies to applyupon guests arrival.

• Receptions with wide lounge-style areas, check-inprocess with controlled access to avoid crowds, andsafety distance signs on the floor.

• Separation screens at the reception areas and useof masks for personnel.

• Hydroalcoholic gel dispensers available for guestsin all areas.

• Express digital check-out and express check-out machines with wide space between them, available for guests.

CHECK-IN & CHECK-OUTPROTOCOLS

SPACE


GRAND OASIS PALM

• We guarantee that the room has been sanitized, and has remained unoccupied 24 hours prior to the guest’s arrival. We use products registered by the Environmental Protection Agency (EPA).

• Once the room has been sanitized, we place a door tag safety seal, which breaks upon the guest’s first entrance.

• New operation, cleaning, and room setting standards, adapted for the total safety of our guests.

• Upon arrival of our guests all in-room amenities are totally new and unsealed.

• Elimination of in-room printed materials.

OASIS PROTOCOLS FOR ROOMS

BE FREE, STAY SAFE


GRAND OASIS PALM

SUITES

JUNIOR SUITE


GRAND OASIS PALM

FAMILY SUITES

FAMILY SUITE (TWO COMMUNICATING ROOMS)


GRAND OASIS PALM

FAMILY SUITES

FAMILY SUITE: MADE UP BY TWO ROOMS, ONE JUNIOR SUITE AND A SECOND ONE THAT CAN BE THEME, OCEAN VIEW OR LAGOON VIEW ROOM.

COMMUNICATING WITH THEME ROOM (SEA OR JUNGLE) FOR KIDS

COMMUNICATING ROOM WITH OCEAN VIEW OR LAGOON VIEW


GRAND OASIS PALM

OCEAN VIEW

ROOMS

OCEAN VIEW


GRAND OASIS PALM

LAGOON VIEW

ROOMS


GRAND OASIS PALM

CAREYES

RESTAURANT DESCRIPTION BREAKFAST* DINNER*LUNCH* IN OUT

FOOD HALL BITESSNACKSS N A C K S

American snacks

THE WHITEBOX

Mediterranean gastrobar

DOS LUNAS Pizza & pasta

AKERU Sushi

EL BUFFET International buffet

COCOAADULTS ONLY

ADULTS ONLY

Mexican grill& seafood

Mexican gourmet experience

EXCLUSIVE RESTAURANTS

RESERVATION REQUIRED *SCHEDULES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.


GRAND OASIS PALM

WORLDLUXURYRESTAURANTAWARDSWINNER2019

FINE DINING AWARD

ADULTS ONLY

ADULTS ONLY

MEXICAN GOURMET EXPERIENCE

MEXICAN GRILL & SEAFOOD

MEDITERRANEAN GASTROBAR

TRAVELLERS’ CHOICE 2019 “BEST FINE DINING RESTAURANTS”

TRAVELLERS’ CHOICE 2019 “BEST FINE DINING RESTAURANTS”

EXCLUSIVE RESTAURANTS


GRAND OASIS PALM

SISAL

MAKI TACO

SISALRESTAURANTE BAR

ISLA MUJERES

RESTAURANT BREAKFAST* DINNER*LUNCH* IN OUT

- Seafood- Burgers & snacks

Pizzas, pastas & ice cream.Italian food

Japanese - Mexican fusion

DESCRIPTION

Sushi & snacks by the pool & beach

MAKI TACOTRAVELLERS’ CHOICE 2019“BEST FINE DINING RESTAURANTS”

SWEET PALM

EL BUFFET

LOS AGAVES Tacos & tortas

Kids restaurant

International buffet

DOS LUNAS TERRACE

*SCHEDULES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

OTHER RESTAURANTS


GRAND OASIS PALM

DOS LUNAS

EL BUFFET

LOS AGAVES

SWEET PALM

OTHER RESTAURANTS


GRAND OASIS PALM

EXCLUSIVE BARS

By Grand Oasis Palm


GRAND OASIS PALM

OTHER BARS

LOS AGAVES

ISLA MUJERES BEACH BARLOBBY SPORTS BAR

SISAL BAR

COFFEE & ME LA CANTINA

LOBBY SPORTS BAR

By Oasis Palm

LOS AGAVES COFFEE & ME

LA CANTINA


GRAND OASIS PALM

• Less tables in restaurants. All tables are separated considering the safety distance standards.

• Digital bookings for restaurants available through the Oasis app to avoid waiting lines. Groups of 5 or more persons shall book in advance, allowing our staff toplace the tables, following the safety standards.

• Contactless menus available at the Oasis appor through a QR code.

• New operation, setting, and table cleaning standards, adapted for the total safety of our guests. All tablesand chairs will be sanitized before and after each guest.

• Hydroalcoholic gel dispensers available at everyfood & beverages consumption center.

• All food & beverages collaborators have been trainedto avoid contact with food. Mandatory use of masks.

SPACE

OASIS PROTOCOLSFOR FOOD & BEVERAGES


GRAND OASIS PALM

KIDDO ZONE


GRAND OASIS PALM

YUCATAN JURASSIC RIVER

A relaxing journey

to the past...Let the swell of this relaxing river take you back millions of years, to the time when gigantic dinosaurs ruled the earth.


GRAND OASIS PALM

THE ARCADE


GRAND OASIS PALM

Treat yourself to a moment of absolute

relaxation, with the style and comfort of

this adults-only zone, where you’ll forget

stress, in spectacular facilities filled with

sensorial indulgence.

A SPACE FOR RESTORING HARMONY

• CHILL-OUT AREA WITH JACUZZIS AND POOL

• MASSAGE CABINS WITH REVITALIZING TREATMENTS

• ADULTS-ONLY POOL

SPA ADULTS ONLY

SPA SERVICES WITH EXTRA CHARGE


GRAND OASIS PALM

• New operation and furniture setting standards at common areas. All tables, chairs, and sunbeds at indoor and outdoor common areas and beaches will keep the safety distance.

• Application of new technologies and products for sanitizing surfaces, elevators, furniture, buttons, and railings. Use of products registered by the Environmental Protection Agency (EPA).

• Hydroalcoholic gel dispensers available in all common areas.

• Graphic information regarding safety hygiene protocols displayed in all areas.

• In all activities carried out at indoor and outdoorcommon areas, a safety distance will be kept between guests. Reduction of attendants to all entertainment centers in order to avoid crowds.

OASIS PROTOCOLSAT COMMON AREAS

SPACE


GRAND OASIS PALM

WE TAKE CARE OF YOU IN EVER SINGLE DETAIL...CONTACT US: [email protected]

WEDDINGS AND HONEYMOONS

• WEDDING GAZEBO & EXCLUSIVE AREAS FOR BANQUETS.

• LOCATIONS WITH SPECTACULAR SUNSETS AT THE BEACH.

• HONEYMOONS & WEDDINGS SPECIAL PACKAGES.

• WEDDING PLANNER.

PRIVILEGES OF GETTING MARRIED AT GRAND OASIS PALM


GRAND OASIS PALM

MICE

COVID PROTOCOL. BETWEEN 25% AND 50% REDUCTION OF THE HALL´S CAPACITY, ACCORDING TO EACH HALL AND KIND OF SETTING

From a 20 executives meeting to a training event for 400 collaborators; from a corporate workshop to an international convention; whether it is a day of meetings or a commemoration celebration...With grand oasis palm, your event’s success is guaranteed.

REGARDLESS OF YOUR EVENT’S SIZE, GRAND OASIS PALM

BOASTS THE PERFECT HALL TO ORGANIZE IT.

MAXIMUM CAPACITYHALL U-SHAPEsq ft SCHOOL IMPERIAL THEATER COCKTAIL BANQUET

GRAND SALON

GRAND SALON STAGE

COBA

COZUMEL

3,932

1,048

581

1,270

200

N/A

40

70

100

N/A

30

50

400

N/A

50

80

80

N/A

25

30

400

N/A

50

100

250

N/A

N/A

80


GRAND OASIS PALM

MICE

SERVICE ACCESS

ACCESS

ACCESS

CELLARGRAND SALON

STAGE

DRESSING ROOM

GRAND SALON

ACCESS

SERVICE ACCESS

COZUMELACCESS

COBÁ


GRAND OASIS PALM

C A PAC I DA D TO TA L

• The safety distance will be kept at all group areas and halls. Digital pre-registration available for all attendants in order to avoid crowds.

• New operation, hygiene, and setting standards implemented in order to guarantee the safety distance between participants. Less attendants at the different halls.

• The halls, furniture and equipment shall be cleaned and sanitized before and after each event.

• Exchange of printed materials will be reduced.

• The coffee break services will comply with the criteria applied to the food and beverages area, providing assistance of our collaborators at all times.

• All collaborators have been trained in order to avoid contact with guests, food and beverages. Mandatoryuse of masks for our staff.

SPACE

OASIS PROTOCOLSFOR CONVENTIONS


GRAND OASIS PALM

VIAJES CARIBE MAYA

TOURS & ACTIVITIES

Visit your Viajes Caribe Maya* representative and discover the wide array of activities & tours to enjoy the destination to the fullest.

*There are 4 information and reservations modules, available for you throughout the resort.

• Tours to Maya archeological sites

• Water activities

• Adventure tours

• Theme parks

OTHER SERVICES

24 H RECEPTION CURRENCYEXCHANGE

MULTILINGUALSTAFF SECURITY PARKING LOT

DOCTOR ON CALL

TRAVEL AGENCY LAUNDRY

ATMBELL BOYBABYSITTING

SERVICE


GRAND OASIS PALM

GRAND OASIS PALM


GRAND OASIS PALM

ROOMS & SUITES

AVAILABILITY OF COMMUNICATING ROOMS

THEME ROOMS FOR CHILDREN

ROOMS & SUITES461

118

82

OCEAN VIEW

JUNIOR SUITES ADULTS

SUPERIOR

LAGOON VIEW61STANDARDS173

20

7

JUNIOR SUITE & FAMILY SUITESTWO COMMUNICATING ROOMS

• BABY BLUE CRAB – KIDS CLUB• PIRATA’S BAY

• THE ARCADE

• YUCATÁN JURASSIC RIVER

1 KING SIZE BED OR 2 DOUBLE BEDS

ROBES

EXPRESS CHECK-OUT

PRIVATE CHECK-IN

ROOMSSUITES

1 KING SIZE BED

IRON & IRONING BOARD: UPON REQUEST

RADIO ALARM CLOCK

SAFETY BOX

COFFEE MAKER

HD FLAT SCREEN

MINIBAR: STOCKED UPON ARRIVAL, WITH WATER, BEERS AND SOFT DRINKS

HAIRDRYER

• FAMILY INTERACTIVE AREAS • KIDS SPECIAL AREA•KIDS CLUB•


GRAND OASIS PALM

OASIS PALM RESTAURANTS | GRAND OASIS PALMSPECIAL AREAS FOR KIDS

BARS (3 EXCLUSIVE)

OASIS PLUS CUSTOMER SERVICE

9

5

GRAND OASIS PALM EXCLUSIVE RESTAURANTS 4

ENTERTAINMENT

KAYAKS

VIAJES CARIBE MAYA: TOURS AND EXCURSIONS

MULTI-PURPOSE COURT

FACILITIES & SERVICES

DOWNLOAD THE OASIS HOTELS & RESORTS APP AND GAIN ACCESS TO THE EVENTS CALENDAR, IN ADDITION TO SCHEDULES OF ACTIVITIES AND RESTAURANTS OF THE OASIS HOTELS.

BEAUTY PARLOR (ADULTS ONLY)

BABY BLUE CRAB: KIDS CLUB

FAMILY FUN ZONE: • FAMILY INTERACTIVE AREAS

SENSORIA CHILL OUT & SPA (ADULTS ONLY): REVITALIZING TREATMENTS, JACUZZIS, POOL AND BALI BEDS

SPECIAL AREAS FOR KIDSPOOLS:

CONVENTION HALLS & BUSINESS CENTER:3 HALLS | 400 PAX

TABAQUERÍA: BOUTIQUE WITH HANDCRAFTS, SOUVENIRS AND SNACKS


GRAND OASIS PALMOASIS PROTOCOLSFOR ALL COLLABORATORS

• All collaborators undergo a full medical checkup, prior to their work reincorporation, including the official Covid-19 test. Any collaborators showing Covid-19 symptoms will be put in quarantine for 15 days, and prior to their reincorporation, a new Covid-19 test will be applied.

• All collaborators will undergo a daily and mandatory sanitizing process (uniform and footwear), and a temperature control located at their office entrance.

• All collaborators have been fully trained to comply with all safety & hygiene measures, and with the recently adapted operation standards.

• All collaborators shall wear a personal protection equipment (PPE), including masks. All protocols implemented at the guest areas, are applied to theback-of-the-house and collaborators areas.

• Both, 24/7 medical attention and Covid-19 tests are available at the hotel in order to assist any guest or collaborator who requires them.

BE FREE, STAY SAFE

INFORMATION & RESERVATIONS

(55) 5448 7783

[email protected]

800 01 OASIS (62747)

[email protected]

+52 (998) 848 9999 Ext. [email protected]

[email protected]+52 (998) 848 7500 Ext. 7082

MEXICO SOUTH AMERICA

MICE

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GRAND OASIS PALM · with grand oasis palm, your event’s success is guaranteed. mice maximum...

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