Göran Roos - RMIT Universitymams.rmit.edu.au/rz8ahn97fjlw1.pdf · Adjunct Professor, University of...

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Göran Roos Professor, Strategic Design, Swinburne University Chairman, VTT International Honorary Professor at Warwick Business School, Warwick University Visiting Professor in Innovation Management and Business Model Innovation, VTT Technical Research Centre of Finland Visiting Professor in Business Performance and Intangible Asset Management, Centre for Business Performance, Cranfield University Adjunct Professor, Mawson Institute, University of South Australia Adjunct Professor, University of Adelaide Senior Advisor, Asia Pacific, Aalto Executive Education Academy [email protected]

Transcript of Göran Roos - RMIT Universitymams.rmit.edu.au/rz8ahn97fjlw1.pdf · Adjunct Professor, University of...

Göran Roos Professor, Strategic Design, Swinburne University

Chairman, VTT International

Honorary Professor at Warwick Business School, Warwick University Visiting Professor in Innovation Management and Business Model Innovation, VTT Technical Research Centre of Finland

Visiting Professor in Business Performance and Intangible Asset Management, Centre for Business Performance, Cranfield University Adjunct Professor, Mawson Institute, University of South Australia

Adjunct Professor, University of Adelaide Senior Advisor, Asia Pacific, Aalto Executive Education Academy

[email protected]

Making It In A High Cost Environment

The Importance Of Manufacturing

The Small Economy Issue

The Changing Shape Of Manufacturing

The Outdated Lens Of Public Statistics

Economist January 11 2012 ©Göran Roos 2012

©Göran Roos 2012 Roos, G., 2012, “Manufacturing for the Future”, Adelaide Thinker in Residence

Policy Report, Department of the Premier and Cabinet, Adelaide, Australia

Low Cost Environment High Cost Environment

Economic Lens: Neoclassical Innovation/Evolutionary &

Behavioural Economics

Normal basis for

competition: Lowest cost Highest Value for Money

Focus: Efficiency Efficiency & Effectiveness

Time horizon: Short Term Long Term

Innovation focus: Tactical Problem Solving Strategic Innovation

Innovation Behaviour: Arbitrage Value Creation & Value

Appropriation

Government Policy Tools: Supply Side Demand Side

Mindset: Owner Custodian

Profit use: Pocket Re-Invest

©Göran Roos 2012 OECD, Productivity Database, June 2011

For a high cost country like Sweden its export was distributed as roughly:

40% for high priced goods (+20 percentage points over the last 8 years)

50% for comparably prices goods and (-10 percentage points over the last 8 years)

10% for lower priced goods (+no change over the last 8 years)

Sweden’s National Innovation System has increased productivity in terms of both higher labour productivity and higher total factor productivity (TFP) more than other comparable EU countries. The TFP indicator thus points to a high degree of innovativeness for Sweden. Evidence of Sweden’s success according to an increase in ―high product quality in exports corroborates this picture.

©Göran Roos 2012 OECD data base

Experienced

Entrepreneurial

Leadership with

Ambitious Goals

Depth

Decentralisation

Knowledgeable, Loyal

Low turn-over

Employees

Focus

Integrated

Innovation

Globalisation

Specific Closeness

to the customer

High Performance

High Quality

Product-Service-System

Offering

Risk reducing and Innovation driving partnerships with

research and expertise centres

©Göran Roos 2012

Roos, G. and Burton, K., “Integrated Innovation driven by emerging technologies”,

Adelaide Thinker in Residence 2011 Innovation Process: Underpinning Subject Matter

Report, February 1st 2012, Department of the Premier and Cabinet, Adelaide, Australia

Australia SwedenAustralia Sweden

Australia Sweden

Intangible investments in manufacturing and business services

Intangible Investments = Investments in:• R&D• ICT• Organisational Structures• Design• Brand Equity• Education and Training

Edquist, H., 2011, Intangible investment and the Swedish manufacturing and service sector

paradox – what can Europe learn?, Research Institute of Industrial Economics, Stockholm, Sweden ©Göran Roos 2012

2

2.2

2.4

2.6

2.8

3

3.2

3.4

3.6

3.8

4

Australian score

Global best performing country score

OperationsManagement

Performance Management

PeopleManagement

Extracted from slide No. 17 in Green, R., 2011, Future of manufacturing – management, innovation and

productivity, Presentation, Australian Chambers Business Congress Gold Coast Convention Centre, June 1-3 2011 ©Göran Roos 2012

My responsibility as an employer is to make you the employee more employable during your tenure with me

My responsibility as an employee is to make you the employer more successful during my tenure with you

We both want more firms that are more successful

We differ on how to distribute the economic profit and social good that results from a successful firm

©Göran Roos 2012

Innovation Management Innovation Strategy &

Innovation Management System

Innovation to Create Value Through

Efficiency Improving Innovations, Technology Based

Innovations, Design Based Innovations, Art Based

Innovations and Hermeneutic Based Innovations

Inn

ovati

on

to

Ap

pro

pri

ate

Valu

e

Th

rou

gh

Eff

ec

tive

ne

ss

Im

pro

vin

g In

no

va

tio

ns

an

d

Bu

sin

es

s M

od

el B

as

ed

In

no

va

tio

ns

©Göran Roos 2012 Roos, G., “Integrated Innovation – The necessary route to profitability“,

in B+I Strategy (ed.), Estrategia, Bilbao, Spain, December, 2011, pp. 51-58

Types of Strategic Resources

Owned or Controlled

By the Firm

Owned or Controlled

By the Firm

Owned or Controlled

By the Firm

Additive Additive

Owned or Controlled

by the Other Party

Owned or Controlled

By the Employee

©Göran Roos 2012 Roos, G., Pike, S. and Fernström, L., “Managing Intellectual Capital in

Practice”, Butterworth-Heinemann, an imprint of Elsevier, USA, 2005/2006

MONETARY

PHYSICAL

RELATIONAL

ORGANISATIONAL

HUMAN

MONETARY PHYSICAL REL. ORG. HUMAN

Knowledge

codification,

new IP

Building &

developing

relationships

Developing

prototypes

Sales of

man-hours

Sale of IP,

processes &

knowledge

Produce

By

numbers

CRM

Developing

competence

through use

Relationship

arbitrage

Use of other

company’s

assets

Access to

process Co-learning

Sales of

products

Design

&

Chemical

effect

New

Processes

New

Knowledge

Investment

in assets

Investment

in building

links

Investment

in brands,

image and

systems

Recruitment

training,

conditions

Training

Chemical

synthesis

Word of

mouth

Systems

generate

IP

Investment

In financial

instruments

Examples of Resource Transformations

©Göran Roos 2012 Roos, G., Pike, S. and Fernström, L., “Managing Intellectual Capital in

Practice”, Butterworth-Heinemann, an imprint of Elsevier, USA, 2005/2006

Science Art

Medicine Design

Reductionist Approach Integrative Approach

Exploring ModelsChanging Reality

Subjective Understanding

Expressing ModelsQuestioning Reality

Individual Understanding

Explanatory ModelsExplaining Reality

Universal Understanding

Working ModelsImproving Reality

Hermeneutic Understanding

Abstract Presentation of Insights

Practical Presentation of Insights

Hermeneutic

©Göran Roos 2012

Roos, G. and Burton, K., “Integrated Innovation driven by emerging technologies”,

Adelaide Thinker in Residence 2011 Innovation Process: Underpinning Subject Matter

Report, February 1st 2012, Department of the Premier and Cabinet, Adelaide, Australia

Share of respondent Nordic companies that have developed products by combining different technologies or technical solutions, which traditionally were not used in their industry (2008)

©Göran Roos 2012

Larsen, P. B., Ahlqvist, T. and Friðriksson, K., 2009, Applying Technology Convergence for

Innovation in Nordic regions, Nordic Innovation Centre, Oslo, Norway

Eslake, S., 2011, Productivity: The Lost Decade, Paper presented to the annual policy conference

of the Reserve Bank of Australia, HC Coombs Conference Centre, Kirribilli, Sydney, 15th August

Australia 12%

Australia have a typical low cost environment approach of copying whilst

Sweden have a typical high cost environment approach of innovating

Value derived

from the

deployment of

the offering

Value derived

from the

possession of

the offering

Value derived

from the

appreciation

of the offering

Instrumental

value

Intrinsic

value Extrinsic

value

Relevance means highest total value delivered per unit of total cost

Cost=what I give up in return for what I get

©Göran Roos 2012 Roos, G., Pike, S. and Fernström, L., “Managing Intellectual Capital in

Practice”, Butterworth-Heinemann, an imprint of Elsevier, USA, 2005/2006

1. Positioning of THIS business within the company’s strategy

2. Description of the Product-Service-System/Solutions offering

3. Value Proposition for each of the target customer segments, target consumer segments and other definitive stakeholders

4. Description how the target customer segments, target consumer segments and other definitive stakeholders capture value from the offering

5. What competitive advantage does the offering enable or contribute to within the target customer segments, target consumer segments and other definitive stakeholders

6. Value attribute, attribute preference and attribute performance for each of the target customer segments, target consumer segments and other definitive stakeholders

7. What requirements must be fulfilled by the target customer segments, target consumer segments and other definitive stakeholders in order to be able to benefit from the offering

8. Description of how the Product-Service-System/Solutions offering should be implemented at the target customer segments, target consumer segments and other definitive stakeholders to ensure the targeted benefits (value)

9. Place, role and strategy of THIS business in the business ecosystem of which it is part

10. Technology base of the Product-Service-System/Solutions offering

11. Design base of the Product-Service-System/Solutions offering

12. Art base of the Product-Service-System/Solutions offering

13. Counselling (Hermeneutic) base of the Product-Service-System/Solutions offering

14. Outgoing logistics and Distribution Channel choice for each of the target customer segments, target consumer segments and other definitive stakeholders

15. Incoming logistics and supply chain choice

16. Relationship width, depth and frequency for each of the target customer segments and other definitive stakeholders

17. Value Configuration (Value Chain, Value Shop, Value Network)

18. Resources, Competitive Advantage and Resource Deployment Structure (IC Navigator)

19. Cost structure

20. Revenue Models

In a good Business Model the Economic value added generated exceeds the revenues from the primary offering

©Göran Roos 2012

Roos, G. and Burton, K., “Integrated Innovation driven by emerging technologies”,

Adelaide Thinker in Residence 2011 Innovation Process: Underpinning Subject Matter

Report, February 1st 2012, Department of the Premier and Cabinet, Adelaide, Australia

Value

Added

from

Industry

Mfg Value

produced

per capita

(A$ ‘000)

Share of

servitised

manufacturing

firms

(share of mfg

firms offering

solutions)*

R&D

expenditure

share of

GDP

ICT-

investments

share of

total

investment

in industry

Expected

growth

rate 2011

Share of

households

with access

to internet

Total

Ranking

among

selected

countries

Australia 29% 11 23% (4%) 2.1% 13.3% 3.0% 67% 11

Austria 31% 22 14% (10%) 2.7% 12.3% 4.0% 69% 8

Canada 33% 20 42% (15%)** 1.8% 16.2% 3.0% 73% 6

Denmark 26% 23 21% (11%) 2.7% 24.6% 2.0% 82% 5

Finland 32% 27 53% (28%) 3.5% 21.2% 5.2% 72% 2

Germany 30% 22 29% (17%) 2.5% 13.4% 4.8% 75% 7

Japan 28% 31 12% (4%) 3.4% 13.2% 2.0% 64% 9

Spain 28% 17 26% (5%) 1.4% 13.7% 0.8% 51% 12

Sweden 28% 32 27% (18%) 3.8% 25.0% 7.3% 84% 1

Switzerland 28% 43 28% (17%) 2.5% 20.3% 3.2% 74% 4

UK 24% 12 25% (9%) 1.9% 23.8% 1.8% 71% 10

US 22% 18 59% (21%) 2.8% 26.3% 2.3% 62% 3

http://stats.oecd.org/ & http://www.tradingeconomics.com/data-all-countries.aspx © Copyright Göran Roos 2011

*Neely, A., 2009, Exploring The Financial Consequences Of The Servitization Of Manufacturing, AIM Research Working Paper Series, 069-February -2009

** Estimated as an average of US and UK numbers

2

2.2

2.4

2.6

2.8

3

3.2

3.4

3.6

3.8

4

Australian score

Global best performing country score

OperationsManagement

Performance Management

PeopleManagement

Extracted from slide No. 17 in Green, R., 2011, Future of manufacturing – management, innovation and

productivity, Presentation, Australian Chambers Business Congress Gold Coast Convention Centre, June 1-3 2011 ©Göran Roos 2012

Understand the distinction between services and solutions

Innovate to generate High Value Add

Innovate to Appropriate the Value Add Generated

Work Collaboratively and Globally

Develop/Acquire and Leverage Superior Management Capability, Intangible Resources and Tangible Assets

Develop Low Resource Footprint Closed-Loop Production Systems in Industrial Symbiosis Clusters

Ensure organisational flexibility to rapidly adapt to changing market needs – including changing technologies and inputs used.

Develop the BRICS as export markets

Based on: Future Manufacturing Industry Innovation Council,

Discussion paper: Trends in manufacturing to 2020, Draft, 19 Sep 2011 ©Göran Roos 2012

©Göran Roos 2012

Resources

Agriculture

Low density space and Biodiversity

Education

Noras, P., 2009, Development of Scandinavian Mining Cluster. GTK, Finland.

Singh, I., Evans, J., 2010, Natural Resource-Based Sustainable Development Using a

Cluster Approach, in Mining, Society, and a Sustainable World, Ed: Richards, J., Springer, ©Göran Roos 2012

The total forest industry production value by industry sectors

(Total production value in 2010 was EUR 20.4 billion)

Key money flows of the Finnish forest industry

(EUR millions) Employment in the Finnish forest cluster

Finnish Forest Industries Federation ©Göran Roos 2012

©Göran Roos 2012