Gramedia
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Transcript of Gramedia
GRAMEDIA book store
Now and Future..Presented by : Group C
NOW…NOW…
Datang langsungDatang langsung
Online ShopOnline Shop
Via customer service . . .Via customer service . . .
Check book’s availability
Tracking Book locationTracking Book location
theory… theory…
CRM
DigitalDigitaleconomy
Future . . .Future . . .
Insert key word
Choose your book
Customer viewCustomer view
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Future …Future …
cabang
TA
PIM
GI
Book location
1
stock
Form Beli dan kirim
Form Beli dan ambil
Alur kerja dibalik transaksi Alur kerja dibalik transaksi onlineonline
DatabaseDatabase
cabang
Dari sisi cabang GramediaDari sisi cabang Gramedia
cabang
pengambilanpengambilan
pengirimanpengiriman
Offline StoreOffline Store
Denah rak
cabangTA……
12784
Advantage for customerAdvantage for customer
User experienceUser experience
No more times flyNo more times fly
Advantage for Enterprise … Advantage for Enterprise …