Grabbing Risk by the Horns - Public Risk Management ... · • Heathrow Airport Terminal 5 Project...

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Grabbing Risk by the Horns MAY 31 – JUNE 3, 2009 DALLAS, TEXAS Who Should Attend? • All levels of public sector risk managers • Human resource practitioners • Employee benefits administrators • Health and safety managers • Risk financing and claims management overseers • Pooling executives PRIMA’S 2009 ANNUAL CONFERENCE

Transcript of Grabbing Risk by the Horns - Public Risk Management ... · • Heathrow Airport Terminal 5 Project...

Page 1: Grabbing Risk by the Horns - Public Risk Management ... · • Heathrow Airport Terminal 5 Project Success or Failure? A Tale of Three Halves (This session sponsored by ALARM) •

Grabbing Risk by the Horns

May 31 – June 3, 2009Dallas, Texas

Who Should Attend?• Alllevelsofpublicsectorriskmanagers• Humanresourcepractitioners• Employeebenefitsadministrators• Healthandsafetymanagers• Riskfinancingandclaimsmanagementoverseers• Poolingexecutives

PRIMA’s 2009 AnnuAl ConfeRenCe

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nbehalfofthePRIMABoardofDirectorsandtheConferencePlanningCommittee,pleaseacceptthisspecialinvitationtojoinusattheHiltonAnatoleinDallas,TX,forPRIMA’s2009AnnualConference.

2009marksPRIMA’s30thAnnualConference,theindustry’sonlyeducationalprogramdedicatedsolelytoriskmanagementinthepublicsector.Weinviteyoutocelebratethisexcitingmilestonewithyourriskmanagementpeers!

Thisyear’sconferencetheme,“GrabbingRiskbytheHorns,”acknowledgesallthatriskmanagersareaskedtodotoday,withevenfewerresourcesthaneverbefore.Weallhavetobecreativeandforward-thinkingtocomeupwithsolutionstothenewandever-changingchallengesweface.Wetrulyhavetograbriskbythehorns!

Atthe2009AnnualConference,youcanattendyourchoiceofmorethan65diverseeducationalsessions.Onceagainthisyear,PRIMA’sconferencewillfeatureseveralpopulareducationaltracks—enterpriseriskmanagement,schoolriskmanagementandemployeebenefits.We’veallheardthatthesetopicsaregoingtoeffectussoonerorlater.Findouthowyourpeersareaddressingthesenewresponsibilities.

Afteralongdayoflearningandsharing,attendeesareinvitedtorelaxandunwindatPRIMA’spopularnetworkingevents—Sunday’sWelcomeReceptionandTuesdaynight’s“RiskManagement&Rodeos”attheCircleRRanch.Usetheseeventsasanopportunitytomeetoldriskmanagementfriendsandmakenewones.OneofthegreatestbenefitsofPRIMA’sAnnualConferenceisthechancetosharewhatyouknowwithyourfellowpractitioners!

Asalways,PRIMA’sAnnualConferencewillfeatureanextensivetradeshowwithexhibitorswhorecognizethepowerandinfluenceofpublicsectorriskmanagers,aswellasthebudgetaryconstraintsweallfacetoday.Theyarereadytotalkwithyouandlearnwhatyouneedtomakeyourjobseasier,morestreamlinedandmorecost-effective.

WhatbetterwaytokickoffyoursummerthanattendingPRIMA’s2009AnnualConferenceinDallas!WearecertainyouwillfindtheconferenceanditscentralTexaslocationtobetheidealenvironmentforlearning,networkingandsharing.

We look forward to seeing you in Dallas!

Sarah Perry, ARM-P2008-2009PRIMAPresidentCityofColumbia,MO

Mary Sue Linville, ALCM, ARM-PChair,2009ConferencePlanningCommitteeWashingtonSchoolsRiskManagementPool

O

GrabbinG risk

by the horns!

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Christopher Novak • Conquering AdversityMonday, June 1

ChristopherNovak,authorofConqueringAdversity:SixStrategiestoMoveYouandYourTeamThroughToughTimeswillbringaspeakingexperienceunlikeanyother.ConqueringAdversityisaninspiringreminderthatthereisaheroinsideeachofusandthatwearestrongerthananychallenge.Againstthebackdropofhisownextremeadversity,Mr.Novakwillsharesixstrategies—affirmation,expectation,communication,locomotion,collaborationandcelebration—thatmakeadifferenceinourprofessionalandpersonallives.Hispresentationincludespracticalinsightsonmasteringchange,buildingrelationships,communicatingforimpact,takinginitiative,balancingprioritiesandmore.

Michael Lutomski, Risk Manager, International Space Station Program, NASA • The Challenges of Managing Risk at NASATuesday, June 2

Canyouimaginemanagingtheriskofyourpublicentityifitwerelocatedhundredsofmilesaboveourheadstravelling17,500m.p.h.throughspace?Oh,andbytheway,managingtheseriskswhilethewholeworldiswatchingyoureverymove.Whattypeofriskmanagementprogramwouldyoudevelop?Whattypesofriskwouldyouface?Likemanyotherpublicentitiesandagencies,NASAisaskedtoimplementlargeandambitiousprogramsofscienceandspaceexplorationwithsmallandsometimesinadequatebudgets.ThissituationpresentsrisknotonlytothecrewofthehumanspaceflightprogramsbuttothepublicandthefutureoftheAgencyitself.Mr.LutomskiwilldiscusstherisksandchallengesthatfaceNASAandtheHumanSpaceflightProgramoftodayandtomorrow.

Ross Shafer • Nobody Moved Your Cheese!Wednesday, June 3

RossShaferisa6-timeEmmy®awardwinningcomedian,writerandnetworkTVtalkshowhostwhohasturnedhisenergiestowardexcellenceinthecorporatemarketplace.AshisfriendJayLenoputit,“Finallyamotivationalspeaker,withoutthespeech!”Mr.Shaferwilldeliveraninspiringpresentationaboutaccountabilityandtakingpersonalresponsibilityforyourownsuccess.Hewillpresent:whytheworldneedsfocusedexpertslikeyou;howtoexploityourhiddentalents;howtotapintotheenthusiasmofyourcoworkers;andhowtoself-motivatebyexample.Hishilariouspresentationwillteachyoutotrustyourgutandrelyonyourowninstinctsforsuccessandhelpyoutostimulategrowthinyourcareer.HeistheauthorofTheCustomerShoutsBack!andCustomerEmpathy.

Sunday, May 31

Golf Outing hosted by the Texas Chapter of PRIMASpendadaywithfriendsandcolleaguesintheTexassunshineattheFourPersonScramblehostedbytheTexasChapterofPRIMA.TestyourskillsatTheTributeGolfClub,namedbyGolfDigestasthe#1PublicCourseintheDallasareaandoneofAmerica’s100GreatestPublicCoursesfor2007-2008.DesignedbyrenownedgolfarchitectTrippDavis,TheTribute’s18holessimulatesomeofthemostfamousandchallengingholesoftheScottishlinks.Theoutingwillbeginwithashotgunstartat8:00a.m.,Sunday,May31st.Golfregistrationfeeis$75/publicentity,$100/corporateandincludestransportationfromtheconferencehotel,greenfees,cart,rangeballs,andtrophies.

netwoRkInG events

keynote sPeAkeRs

Sunday, May 31

PRIMA 30th Annual Conference Welcome ReceptionAttendeeswillhavetheexcitingopportunitytocelebrate30yearsofthebesteducationandtradeshowsinpublicriskmanagementatPRIMA’s30thAnnualConference!JoinusintheSculptureGardenoftheHiltonAnatoleandreconnectwithcolleaguesandfriendsaswellascreatenewrelationshipsthatwilllastlongpasttheconference.

Tuesday, June 2

Risk Management and RodeosEveryone is sure to find something ‘down at the ranch’ to bring out the cowboy or cowgirl in them!

JoinusatPRIMA’ssignatureconferenceeventonTuesday,June2,2009.Thisyear’seventwillbeheldattheCircleRRanchwhereattendeeswillbewelcomedwithashotgunsalute,music,anddancingthatwillputahitchintoanyone’sgiddyup!Thenightwouldn’tbecompletewithoutshootoutcontests,armadilloraces,calf-roping,andofcoursethemainrodeoevent!RoundouttheeveningwiththebesttastingbarbequeinTexas,andplentyofcountrywesternlinedancing.

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eDuCAtIonAl sessIons*

CheckthePRIMAWebsiteforthedetailededucationalsessionagenda,availableMarch1,2009.

* Subjecttochange

• AvoidingtheEmploymentLawSuit:ConsiderationsforEmployees,HRPersonnelandRiskManagers

• FromHiretoFire:ManagingYourHumanResourcesPractices

• GASB45:ShiningtheLightonBenefitPrograms

• HealthBenefitCostContainment:ControllingtheUncontrollable

• Let’sFormulatePolicyandWriteaProtocolYourEmployeesCanActuallyManageandUsetoSucceed

• ReducingHealthCareCoststhroughOn-SiteMedicalClinics:IsaClinicRightforYou?

• WellNow!HaveYouRecentlyImplementedorEnhancedYourWellnessProgram?

• WillYouStillNeedMeWhenI’m64?ManagingtheRisksofanAgingWorkforce

Employee Benefits/Human Resources

• Eenie–Meenie–Minee–Moe:CatchaStandardbytheToe!

• ERMBootCamp

• ERMRoundtable• HowtoImplementERM:Practical

ApproachesandMakingItReal

• PublicEntityRiskSolutions(PERS):WhenERMDoesn’tQuiteFitYourEntityStructureandYouNeedSomethingNewThatWorks

Enterprise Risk Management

• I’llSeeYouinCourt!AnatomyofaLawsuit(ThissessionsponsoredbytheInternationalMunicipalLawyersAssociation)

• KnowWhentoHold‘Em,KnowWhentoFold‘Em:AvoidingBigVerdictsinEmploymentLawCases

• ManagementofSexualAbuseofMinorsClaims

• NationalTrends&EmergingClaimsIssuesinthePublicSector

• UtilizationofOCIPsonPublicProjects

Legal & Regulatory

• ChangesinAttitudes,ChangesinLatitudes:UpdateYourWorkers’CompensationMap

• CreatingYourRiskManagementPlan• DealingwiththeMedia:HowtoProtect

YourOrganization• DevelopingaSuccessfulLossControl

IncentiveProgramWithMeasurableResults• Green,Greener,Greenest:TheRiskand

RewardsofGoingGreen

• HeathrowAirportTerminal5ProjectSuccessorFailure?ATaleofThreeHalves(ThissessionsponsoredbyALARM)

• HowtoEmbedRiskManagementIdeasinYourCulture

• Leadership,PayAttention,ImproveandGuide

• MeetthePress:BuildMediaRelationshipsBeforeDisasterStrikes

• Monitoring,ReportingandImprovingYourRiskManagementProgramUsingAnnualReportsandPerformanceMeasures

• ShiftingThroughthePricingPitfalls:KnowWhatYou’reReallyPayingYourServiceProviders

• Somebody’sGottaPay!CostAllocationStrategiesthatMakeSense

Management & Administration Track

PRIMAisGoingGreen!Forthefirsttime,ConferenceattendeeswillhaveaccesstoALLeducationalsessionhandouts,regardlessofwhichsessionstheychoosetoattend.PresentationhandoutswillbeavailableonourWeb

siteonMay1,2009.Conferenceregistrantsmaylogintoprinthandoutsorreviewpresentationsbeforedecidingwhichsessionstoattend.VisitourWebsiteformoreinformationonthisenhancedofferingforattendees.

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• DataLoss,IdentityTheft:ProtectingYourOrganizationandYourEmployees

• LawEnforcementLiability:PredictingandPreventionLiabilityfortheNextDecade

• WhyThingsGoRight-WhyThingsGoWronginPublicSafetyOperations

Safety and Loss Control

• AmICovered?• BuildingaRiskDataStrategy• CrisisManagement:Before,During

andAfter• InsuranceMarketCycles:WhyDoesitHave

tobesoCrazy?

• It’sAllAboutChange:NewWaystoMeasure,NewThoughtsAboutMonitoringandNewAnglesonMitigatingRisk

• JustBeginningRiskManagement?MakeaDifferenceTomorrow

• MarketingYourInsuranceProgram• ReportingRiskManagementtoDecisionMakers

• RFP’sDo’s&Don’ts• TipsforWritingEffectiveInsurance

Requirements• ToRetainorNotRetain,That’stheQuestion• WhatDoThoseActuariesDoWithYour

ClaimData?

Risk Management

• AbsenceManagement:WhereAreYou?• E-Discovery:DiscoveryofElectronically

StoredInformation(ThissessionsponsoredbytheUniversityRiskManagementandInsuranceAssociation)

• PRIMA’sExternalAffairsCommitteePresents:ActiveCampus&WorkplaceViolenceMitigationStrategies

• PrivacyandNetworkSecurityLiability:NewExposures,NewOpportunities

• ResiliencyintheWorkplaceforFirstRespondersandOtherDisasterPersonnel

• RiskControl:GettingBangforYourBuck• WhoSaidFreeMeansCheap?

Risk Control

• Disaster101:BeenThere,DoneThat!• EducationProfessionalsRoundtable• It’sAllFun&GamesUntilSomebody

LosesanEye• SchoolViolenceandSecurityControls:

WhatSchoolOfficialsandLawEnforcementAgenciesNeedtoCoordinateandImplementBeforeanIncidentOccurs

• SecurityandEmergencyManagementGrantsforSchools:FindingYourPotofGoldattheEndoftheRainbow

• ThreeModelsRiskManagersCanUsetoReduceAggressioninSchools

School Risk Management

Don’tbeGoredbyYourFinancialStatements

GatherattheChuckwagonforthePoolInformationExchange

KeepingtheHerdHeadedintheRightDirection

LassoinginUnrulyLitigationCosts

ManagingLonghornswithLongTails

Rounding-upPoolMemberDrug-FreeWorkplacePrograms

Pooling

2009 Annual Conference Sponsors(ConfirmedasofDecember1,2008)

ACEUSAGallagherPublicEntityandScholasticDivision

CCMSIMarshUSAInc.PomsandAssociatesSafetyNationalCasualtyCorp.StatesSelf-InsurersRiskRetentionGroup,Inc.

Travelers

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tRAvel InfoRMAtIon

Special Accommodation RequestIfyourequirespecialaccommodationsduetodisability,healthconcernsorphysicalchallenges,pleasecontactCatherinePawlowicz,PRIMAmanagerofmeetingsandconferences,[email protected].

FormoreinformationonDallasandwhattravelersshouldknow,pleasevisittheDallasConvention&VisitorsBureauWebsiteathttp://www.dallascvb.com.

HotelAttendeeswillreceiveaspecialrateof$172single/$192double.Allroomsaresubjecttoanoccupancytaxthatiscurrently15%perroompernightoccupied.Theconferencerateisavailablethreedayspriorandthreedaysposttheconferencedates,subjecttoavailability.

Toguaranteetheserates,reservationsmustbemadebyFriday,May8,2009.Toreserveyourroom,calltheHilton’sreservationsdepartmentat800.445.8667andinformthemthatyouwillbeattendingthePRIMAconferencetoreceivethegrouprate.Reservationsmustbeaccompaniedbyadepositequaltoonenight’sstayviaeithercreditcard,personalcheckormoneyordertoguaranteethereservation.Please see the new PRIMA Housing Policy for cancellation and refund information.

ForquestionsregardinghotelreservationscontactCatherinePawlowicz,PRIMAmanagerofmeetingsandconferences,[email protected].

PRIMA Housing PolicyPRIMAreservesalimitednumberofguestroomsforattendeesofthePRIMAAnnualConference.WhenattendeesbookoutsidethePRIMAroomblock,orbookroomsinadvanceonthechancethattheywillattend,onlytocancellater,PRIMAisplacedathighriskofpayingafinancialpenaltyonthecancelledrooms.Duetotheeconomicclimateaswellasthisabovementionedrisk,thefollowinghousingpolicyhasbeeninstituted.Thankyouinadvanceforadheringtothesepolicies.

ReservationsattheHiltonAnatolemustbeaccompaniedbyadepositequaltoone-night’sroomandtaxtoguaranteethereservation.All cancellations must be made at least 30 days prior to arrival to receive a refund of the deposit. Any and all cancellations made within 30 days of arrival will forfeit the entire deposit. Anyone booking more than eight room nights will be required to sign a room block contract with the Hotel, and will be held to the Hotel’s attrition and cancellation policies as per their contract.

Ground Transportation TherearetwoconvenientformsoftransportationbetweenDFWInternationalAirportandtheHiltonAnatole.SuperShuttleisthemosteconomicalformoftransportation,andchargesapproximately$19onewayandtakesapproximately40minutes.TomakeyourreservationsonSuperShuttle,visittheirWebsiteatwww.supershuttle.comorcallthemat(800)258-3826.Alternatively,ataxiridewillbeapproximately$40andwilltakeapproximately20minutes.

Hilton Anatole Dallas

2201StemmonsFreewayDallas,Texas,USA,75207

Phone:214.748.1200Fax:214.761.7520

Web site:www.hilton.com

Check-intimeis4:00p.m.andcheck-outtimeis12:00p.m.

Allconferencesessionsandthetradeshowswillbeheldatthe

HiltonAnatoleDallas.

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ReGIstRAtIon InfoRMAtIon

FeesConferenceregistrationfeesincludeadmittancetoalleducationalandgeneralsessions,conferencematerials,coffeebreaks,SundayNight’sWelcomeReception,Monday’sReceptionontheExhibitHallFloor,Tuesday’sSpecialEvent,lunchonMonday,TuesdayandWednesday,andadmittancetoPRIMA’sExhibitHall.

OnorBeforeMarch13th

AfterMarch13th

Onsite

Member $550 $650 $675

Member,Corporate $610 $710 $750

Nonmember,Government $740 $800 $820

Nonmember,Corporate $990 $1,025 $1,050

GuestsGuestticketswillbeavailable,whilespaceisavailable,forindividualpurchaseforlunches,specialeventsandthetradeshow.Tickets,ifavailable,maybepurchasedinadvanceoron-siteduringregistrationhours.

Cancellation and Refund PolicyAllregistrationcancellationsandrequestsforrefundsmustbereceivedinwritingandaresubjecttoa$75administrativefee.Cancellations received after Monday, May 11, 2009, are nonrefundable, but substitutions will be accepted.Pleaseallow30daysfollowingtheconferenceforrefundprocessing.

Notices• IfPRIMAmustcancelthisconferenceforanyreason,liabilityislimitedtotheregistration

feespaidonly.PRIMAisnotresponsibleforotherexpensesincurred,includingtravelandaccommodationfees.

• PaymentstoPRIMAarenotdeductibleascharitablecontributionsforfederalincometaxpurposes.

BACk AGAIN FOR 2009 – Become a member at the same

time that you register for the conference!

NotamemberofPRI

MAyet?Memberso

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averageof$200on

theirregistrationf

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How to RegisterRegisteronlineforthePRIMA2009AnnualConferenceinmid-JanuaryonthePRIMAWebsiteatwww.primacentral.org.Ifyouareunabletoregisteronlineorneedfurtherregistrationinformation,contactCatherinePawlowicz,PRIMAmanagerofmeetingsandconferences,[email protected].

ARM/RMPE TESTINGWouldn’titbegreattoleaveDallasknowingyou’reonestepclosingtoearningyourARMorARM-Pdesignation?PRIMAwilloffertestingfortheARM54,ARM55,ARM56andRMPE–allunderoneroof!TestingwillbeheldonSunday,May31attheHiltonAnatole.CheckthePRIMAWebsiteforfurtherdetails.

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PublicRiskManagementAssociation

500MontgomeryStreet,#750

Alexandria,VA22314

Tel:703.528.7701 ❖ Fax:703.739.0200

www.primacentral.org