Government technology florida dgs 2016 presentation analytics roadmap - blackburn

Update onInformation Technology

Strategic Plan (ITSP)

April Blackburn, CIOMay 12, 2016

Tallahassee, Florida

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IT Strategic Plan Overview

• FDOT undertook an initiative to develop an Enterprise-wide Information Technology Strategic Plan and sponsored a critical assessment of the Department’s information technology capabilities, personnel, and infrastructure

• The intent of the process was to align the Department’s technology assets with its functional business units’ operational needs (Central Offices, District Offices, Intelligent Transportation System, and Turnpike Enterprise)

Florida Department of Transportation

3Florida Department of Transportation

IT Strategic Plan


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ROADS Project Overview


In March 2015, the Reliable, Organized, and Accurate Data Sharing (ROADS) Project began. The ROADS Project goal is to

improve data reliability and simplify data sharing across FDOT to have readily available and accurate data to make informed

decisions.


The Challenge

• The Department does not have a unified approach to how information across the enterprise is managed

• The Department is data rich and information poor


Florida Department of Transportation6

ROADS Project Expected Benefits


Better: Ensure information is secure, accurate, reliable, and at the appropriate level to empower you to do your job better.

Easier: Provide the ability to access relevant business data more quickly and efficiently by knowing where to find it.

Faster: Reduce the amount of time to locate the data you need and more time to analyze the data.

Sharable: Effectively share information across our organization to enable better and faster decisions.

Integrated: Enable a greater capability to link data together from different Districts, Functional Areas, and Systems.

Streamlined: Remove the barriers currently in place that prevent the efficient sharing of information.

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Recurring Themes


It is hard to know what data is available because information is organized around applications instead of around perspectives end users can relate to (e.g., business subject areas).

Data is hard to access because security controls are scattered across many different tools and processes (e.g., RACF, AARF, applications, SharePoint, etc.) throughout 170+ centralized and local systems.

Many districts are moving toward the adoption of the GIS system as the entry point for information searches, but the approach has not been standardized across the districts.

A majority of the district data efforts appear to focus on singular business issues without the added benefit of looking at the data from an overall business view to improve performance or reduce risk.

Teams consistently stated they would like a “one stop shop” to access all information they need in one place, with a “Google Type” Search. Over 40 “Search Criteria” elements have been identified.

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Gaps Identified



Solutions Identified to Close Gaps


Implement Architecture

Address Bandwidth Issues

Establish Data Awareness

Streamline Data Security

Move and Synchronize Data

Enable Data Consistency and Accountability

Institute Enhanced Reporting

Capabilities

Implement Data Governance

Implement Solution Management

Implement Change Management

Implement Organizational

Alignment


Approach


People: Establishing a formal Data Governance Structure to make key decisions related to Data / Information. Process: Training FDOT on the Data Governance Component Model and Implementing Standard Processes & Routines to provide a formal approach to Data Governance. Technology: Providing common standardized BI / DW Tools, Technologies and Frameworks that will be used across FDOT to make data/information more accessible.

DataQuality

DataIntegration

DataStrategy andArchitecture

MasterData

Management

MetadataManagement

Analytics

Securityand

Privacy

DashboardsScorecardsReporting

The ROADS Project will help close the Data / Information Gaps identified early in the project by:


Our Recent Progress


Clarifying all names and roles for Enterprise Data Stewards, Data Stewards, and Data Custodians

Integrated the Florida Turnpike Enterprise into the ROADS Project and our governance structure

Completed orientation and Module 1 training to over 300 Data Stewards and Custodians across the state

Conducting weekly meetings with the Steering Committee and Enterprise Data Stewards, and on the IT Strategic Plan


Data Governance: Plan Update


Accomplishments: Defined Benefits And Outcomes (Closure of Gaps

and Improved Maturity) Developed ROADS Core Components (Master Data

Management Through Data Strategy and Architecture)

Established Data Governance Structure (Enterprise Data Stewards, Data Stewards and Custodians and their responsibilities)

Next Steps are to execute the following activities by each ROADS component:

Build out Data/Information Assets Inventory Establish of data standards and related policies

and, procedures Develop Information Architecture Framework Continue enterprise data governance tasks such

as assessing compliance against standards and integration of standards into new projects etc.

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Types of Data Requiring Governance


“Web & Social Media”

Structured Data

Highway Traffic Flow

Images & VideoLegacy Documents

Traditional BI/Analytics Big Data Analytics

IT typically provides information via extracting data from a data warehouse and presents to the business

in pre-defined reports.

Analytical platform is provided that lends itself to be more variable/flexible to analyze data from multiple and

varying types of sources including Traditional.


We are on a Journey


We are moving into the transition phase of ROADS. That means change is happening, and we are working to make the right decisions in the right

way.

Where we are now.Where we started.

Where we want to be!

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Questions


Thank You!

Government technology florida dgs 2016 presentation analytics roadmap - blackburn

Government & Nonprofit

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