Government Initiatives in IT Empowerment of

Common Masses ,Service Delivery With specific

Reference To NE Region and Industry Partnership

Col AK Nath (Retd) Executive Director C-DAC Kolkata

asheet.nath@cdackolkata.in

IT Roadmap• e-Government: Providing e-infrastructure for delivery of

e-services.

• e-Industry: Promotion of electronics hardware manufacturing and IT-ITeS industry

• e-Innovation/R&D: Enabling creation of Innovation /R&D Infrastructure in emerging areas of ICT&E

• e-Learning: Providing support for development of e-Skills and Knowledge network

• e-Security: Securing India’s cyber space.

• e-Inclusion: Promoting the use of ICT for more inclusive growth.

Enabling Rural Transformation

E-Government

Social Inclusion

Education

Agriculture

Tele-medicine

Awareness

National e Governance Plan

Mission mode projectsIntegrated projectsCommon Services CentersState Wide Area NetworkState Data Centers

E-IndiaCitizens

Strategy

Businesses

InternationalEntities

IntegratedServices

CentralDepartment

/ Ministries

StateDepartment

“Make all Governmentservices accessible to the

common man in his locality,through common service deliveryoutlets and ensure efficiency,transparency & reliability of suchservices at affordable costs torealise the basic needs of thecommon man.”

Vision

Projects (27) Core & Infra Projects

Central(9)

•Income Tax• Central Excise• Passports/Visa

• Immigration• MCA 21• Unique ID (UID)• Pensions• e-OfficeIndustry Initiative• Banking• Insurance

State (11)

• Agriculture• Land Records - I & II

(NLRMP)• Transport• Treasuries• Commercial Taxes• Gram Panchayat• Municipalities• Police• Employment Exchange• e-District

Integrated( 7)

• e-BIZ

• EDI

• India Portal

• Common

Service Centres

• NSDG

• e-Courts

• e-Procurement

SDC

CSC

SWAN

SSDG

National e-Governance Plan

Front-end Delivery Outlets

e-Kiosks : Above 100,000 CSCs

Access to information

G2G, G2C, B2C Services

Public Private Partnership

Service Procurement Model

Uniform Geographical spread

Common Services Centers: Vehicles of Inclusive Growth

Strategic cornerstone of NeGP envisaging a 3-tier structure consisting of the CSC operator (Village Level Entrepreneur or VLE) the Service Centre Agency (SCA), that will be responsible for a division of 500-1000 CSCs and a State Designated Agency (SDA)

HP

Punjab Uttarakhand

Haryana

UP

AP

Gujarat WB

*Due to termination of SCAs in Andhra Pradesh, Haryana, Maharashtra, Tamil Nadu, and Uttarakhand around 4537  CSCs are reported to be non operational

70% 100% (13)‐

50% 70% (4)‐

Himachal

Pradesh

Punjab

Haryana

Uttar Pradesh

Uttaranchal

Bihar

Gujarat

Karnataka

TamilNadu

AndhraPradesh

Orissa

West Bengal

Rajasthan

Karnataka

Kerala

Kerala

ChattisgarhCHH

Sikkim

Arunachal Pradesh

Puducherry

TN

BiHJHD

MP

Maharashtra Orissa

ASM NGL

MNPMGH

TRIPURA

10% 50% (2‐ )≤ 10% (1)

SCA Selected (1)

Progress So Far (As on 30th June 2011)

Jammu

Kashmir

Chandigarh

Goa

MZR

• CSC rolled out 95,710‐

Daman and Diu

Dadra & Nagar Haveli

Lakshadweep

Andaman & NicobarIslands

Under Discussion (2)

Delhi

100% (12)

Issues in Service Delivery

Air of Mystification about procedures

Long Queues at delivery points

Multiple Visits to GovernmentOffices

Outcome is in Suspense

Gatekeepers at every turn

Poor Quality of Service

Service is a Mercy - not a Right

Too many Intermediaries, Shortcuts

Exception is the rule!

Challenges Of Public Service Delivery At Last Mile

Last Mile Connectivity Backend ReadinessPower back-up solutions

Viability and Sustainability Issues

m-Governance

• Wider access to e-services key to high sustainable and inclusive growth

• Limited internet penetration – hence limited access to e-gov currently

• Mobiles enable anytime, anywhere access to and delivery of services –

Bridging the last mile gap, no huge upfront investments, suited for rural

areas

• Broadband penetration only 12.12 mil., whereas mobiles 840.28 mil., 285.5

mil. in rural areas (as on 31.05.11)

• Mobiles ideal for Govt. services, financial inclusion, micro credit, location

(GPS) based services, etc.

• Huge potential for empowerment through mobile governance

Transactional Services on Mobiles

Financial Services1.Mobile payments (Bills, remittances)2.Payment of fees for Government services3.Operation of bank accounts4.Micro-credit5.Financial inclusion

Public/Government Services1.Submission of e-Gov applications2.Delivery of services3.Grievance Redressal4.Disaster management (alerts, response)5.Location based services (travel/route info, crime detection, disasters)6.e-Authentication (UID)

E Inclusion

• Concept centered around involving people in the Information Society through facilitating access to and use of ICT.

• Objective - to achieve a truly inclusive Information Society by reducing the digital divide at home, at work, in education and in public provision through e-Government and e-Health services,e-Education, e-Agriculture, e-Business, etc.

E Inclusione-Inclusion policies are aimed at:• Removing barriers that prevent access to tools and

services of the Information Society for people who – cannot afford ICT, – have functional restrictions – lack required skills,

• Avoiding exclusion, forms of which can be directly linked to ICT, including risks of social and economic deprivation among people who do not use ICT as more e-Services are established,

• Harnessing opportunities offered through ICT in order to support exclusion-prone communities in terms of better access to education and employment.

E Inclusion

• Exploiting ICT for the purposes of empowerment, motivation and networking among individuals and utilizing technologies that contribute towards the development of social capital.

• e-Inclusion policies - range of measures including legislation and regulation, institutional development, support and subsidy, and fiscal policy.

E Inclusion Current Strategy

• Private Sector Initiatives

• Ecosystem partnerships

• Digital empowerment through NGOs

• Consumer outreach and awareness

E Inclusion Spectrum

• Digital Inclusion

• Financial Inclusion

• Economic Inclusion

• Social Inclusion

E Inclusion Roadmap2011-12• Formulation of policy on National e-Inclusion including:-

– Human resource development– Organizational development

• Formulation of National e-Inclusion programme /action plan.• Formulation of schemes relating to Scheduled Caste Sub Plan

(SCSP), Tribal Sub Plan (TSP), Women’s Component Plan (WCP).• Formulation of Schemes/Project proposals for minorities and

differently- abled.• Establishment of R&D Centres on e-Inclusion.

E Inclusion Roadmap

2012-2013

• Set up Institutional and legal framework development,making legal and regulatory changes to enable organizations, institutions and agencies at all levels and in all sectors to enhance their capacities.

2013-2016

• Implementation of targeted schemes namely SCSP, TSP,WCP, schemes for minorities and differently-abled.

• Implementation of World Bank Project on National Mission on Women Empowerment.

CDAC KOLKATA’s INITIATIVES

Speech-based Access for Agricultural Commodity Prices in Bengali

Technology:Speech RecognitionComputer Telephony Interface

Telephony application to provide latest commodity price to farmers.

System Features:Remote access via mobile or landline.Easy to use. Support Voice query and response 24 x 7 hr Automated Service Bi-lingual (Bangla & English) prompt for better usability.Get a phone, Dial (033)-2357-9009

Digital Library Initiatives• Digitization & Microfilming of Rare materials available in Visva-Bharati

• Digital Library for North Eastern States (Content Creation, Storage and Access)

• Mega Center: Digital Library of India – 2nd Phase

• Digitization & Retrieval system of Medical Records for Government of West Bengal

The Portal for Visva Bharati

The Digitisation works are in progress at Shanti Niketan , Visva Bharati.

The Digitisation works are in progress at Birchandra State Central Library, Agartala, Tripura in NE India.

Computer Aided Design (CAD) Centre

Computer Aided Design (CAD) Centre has been established with an aim to create innovative IT Based Design Development and Deployment for Carpet, Handloom and Handicraft products with up-gradation of Skills of the Weavers / Artisans with state-of-the art IT–based Tools & Techniques using simplest methodology so that they are e-enabled to respond to fast changing Global needs.

The scheme has been proliferated in Birbhum & Bardhaman Dist of West Bengal, Sikkim, Manipur, Mizoram, Assam, Arunachal Pradesh & Tripura.

• To train existing Handloom, Carpentry, Woodwork, Carpets workers as master trainers • To overcome limitation imposed by low / nil educational background.• To create CAD infrastructure so that computer & plotter can be used to make designs.• To create a pool of Motif Bank for fusion.

Proposition :

Capacity Building Objective:

• Establishment of IT Based Resource Centres & E-Learning Software on IT literacy and Courseware for IT Awareness in Local Vernacular Languages, (i.e. in Nepali, Manipuri, Mizo etc.).

• Master Trainers creation for Teaching Functional IT for Sustainable Employment Generation in their respective Localities.

• Empowerment of grass-root people (Specially, women & SHG members) with IT Literacy by Master Trainers.

• Employment generation and also to support IT Enabled Services of Local Government like Data Entry and Management, Hardware Maintenance, Maintenance of E-Gov. activities & CSCs etc.

Scheme has been successfully implemented in Nadia Dist of West Bengal, Sikkim, Manipur, Mizoram & Tripura.

More than 200 local youth SHG members already employed

IT Skill based for Empowerment of Local Youth / SHGs of West Bengal & North Eastern Region of India.

Computer Aided Learning (CAL) Program,for Sarva Shiksha Mission

Apart from addressing the technological and economic challenge in a large scale for the process of using computer as learning resource, the following stages have become imperative:

• Familiarizing the teachers with modern computer systems.• Equipping the teachers with appropriate pedagogical techniques.• Developing of appropriate teaching learning materials.

Development of Educational Content Creation under Sarva Siksha Mission Program as per the Syllabus of “School of Secondary Education” Government of West Bengal.

Approximately 802 teachers have been trained in various districts of West Bengal under this scheme

( Concept Maps)

Health Care Knowledge System

This Product is deployed in the following locations in India / aboard

E-Nose Software for aroma Detection

Tea Tasting Software

E-Vision Software for Fermentation

Some Applications of ENOVISION

A. TRA, Tocklai, Assam I. KDHP, Munnar, B. Parry Agro Industries Ltd at Valparai J. Govt. Tea Factory, TripuraC. Malankara Tea Estate at Kottayam

D. UPASI-TRF at Valparai K. IHBT, Palampur E. Harrison Malayalam Ltd, Coimbatore L. IIT, Kharagpur

F. Lopchu Tea, Darjeeling In Abroad…G. Tezpur University, Assam A. JFK, KenyaH. TEMI Tea, Sikkim

E-TONGUE(Electronic Tea Tasting Instrument for Black Tea Quality Monitoring)

Electronic Tongue is based on the voltammetric technique . It comprises of electrochemical cell, sensor array and appropriate pattern recognition software capable of recognizing simple or complex soluble non-volatile molecules which forms taste of a sample.

Applications Areas • Tea liquor quality analysis: Output: Tea Tasters’ like quality index (Taste Index). • Rare earth elements detection etc.

Voltammetry applies a potential to an electrode & measure the resulting current with a three-electrode system ( Working, Counter, Reference)

ANNADARPAN

(A Machine Vision System For Rice Quality Analysis)

“ An image processing based non-invasive, fast, reliable solution for online rice quality analysis based on its physical appearance”

Rice Grain Analyzer

Grain size analysis:• Extra long, Long, Medium, Short

Defect detection/analysis:• Broken: Percentage (%)• Color defect Percentage (%)

Shape analysis (Based on l/b ratio)• Slender, Medium, Bold, Round

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