“Got Any Spare -- Change?” “Come gather 'round people -- Wherever you roam -- And admit that...

“Got Any Spare -- Change?”

“Come gather 'round people -- Wherever you roam -- And admit that the waters -- Around you have grown -- And accept it that soon -- You'll be drenched to the bone. -- If your time to you -- Is worth savin' -- Then you better start swimmin' -- Or you'll sink like a stone -- For the times they are a-changin'.”


This Won’t Help.


And, Neither Will This!


You can run, but you can’t hide.


Some stories don’t have a clear beginning, middle

and end. Life is about not knowing,

having to change, taking the moment and makingthe best of it, without knowingwhat’s going to happen next.

delicious ambiguity …

-- Gilda Radner


Change Agent

People who like things just the way they are.

Tension

Change in an Organization


Change in an OrganizationYou Don’t Have to Convince Everyone

Critical mass

Change AgentRun that by me again? Intransigents

Will always try to impede change


Reaching Critical Mass =

Enthusiastic Participants


Managing Change Can be like herding cats


Managing Change Acceptance requires planning.

Change = Loss Safety Security Relationships Competence

Change causes emotional reactions worry, sadness, depression, anger, stress excitement, happiness, motivation, energy, optimism


Managing Change“Three C’s”

Care for each other and listen to each other – make certain everyone understands the necessity for change

Ask for input on how to implement change – give people Choices

–Help people move through the learning curve so they feel Competent


Managing Change

Change takes a lot a manager’s time and energy Paint a positive picture of the future Be an encourager – even when you need

encouragement You are the coach You are the couch

Find a peer to help keep you sane Keep your sense of humor Use your vacation time


How To Work Change into Your Life Start with small things

Change your menu selection for lunch this week. Change where you go to eat this week.

Move the furniture in your home Move the furniture at the library Get excited about the possibilities, whatever they

may be Try on spontaneity


Why Libraries Need to Change Strategic to do so – no more buns and

sensible shoes Technological advances force change – duh. Customer pressures – they always want more Competitive pressures – everyone’s in the

information business


OCLC “Perceptions of Libraries and Information Resources – 2005”


Why Libraries May Need to Change

When what we do, doesn’t make sense to our customers. “Why is my Internet time limited to an hour when

nobody else is waiting?” “Why can’t I check this reference book out?” “It

doesn’t look like it’s been used in years.” “How was I supposed to know I would find cookbooks

under ‘cookery’?” Bedwetting --- See: enuresis “Huh?” “I want something about planning weddings.” We

say, “Check 395.2, 392.5, 745.926, 793.2, 782.4.”


Items on the Endangered List: The traditional Reference Desk (IMing,

texting, L-net, Starbucks?) Vendor owned Integrated Library Systems

Can anyone say “Open Source”

Dewey Decimal Classification and Display Could some items be shelved by topic

Cataloging & OCLC MARC is under attack by natural language user-driven

initiatives. (Tagging is in. Are LC Subject Headings?) Non-librarians want a say in adding cataloging content


“Biblios.net has the potential to be a killer app and is worth keeping a close eye on.”

“Wonderfully subversive and may change the way we think about cataloging forever.”

“Provides a professional grade cataloging tool.”

-- “Technology in Practice,” American Libraries, March 2009, p. 29-30.


Items on the Endangered List (continued) OPAC -- the old model is dead.

Something incorporating Amazon and Library Thing. An OPAC that “knows” you An OPAC that tells you when new items are available An OPAC that “does” readers advisory. “If you liked this, try

… (Goal #3 Oregon State Library LSTA five-year plan) An OPAC that lets readers write reviews and offer

recommendations An OPAC that allows people to leave messages, seek

opinions and form groups (wikis, blogs, vlogs, reviews, podcasts, tagging, comments, RSS, etc.) (Goal #6 Oregon State Library LSTA five-year plan)

An OPAC that searches across all collection “borders” An OPAC that replaces the Library’s main web page


An Illustration …


A core concept that our catalogs must change is that “people are now the content of sites. A site is not populated with information for users to consume. Instead, services are provided to individual users for them to build networks of friends and other groups (professional, recreational, etc.) The content of a site then, comprises user-provided information that attracts new members of an ever-expanding network.” – Tim O’Reilly, coiner of term “web 2.0”


Lessons in Failure Harboring a false self-image

We’re the only game in town Public Libraries are … public libraries, “we can’t be replaced!”

Falling back on yesterday’s answer We’ll always have our books – Can you say “Kindle”

Soliciting input and then disregarding it Failing to consider unsolicited input – ego Failing to consider those things that don’t

make sense to our customers


A Note of Caution…Know when you’ve taken people to the

breaking point.

Because …


… There May be Consequences.


So, What’s it Going to Be?


Like This?


Or, Like This

We will not go gently into that good night. We will not let others define who we are and what we do. We are a profession that embraces change. It’s time to redefine ourselves...this profession is not headed for bingo night. Librarians Rock!


But …

You ain’t seen nothing, yet!

Look out for the Cloud!

See American Libraries --- April 2009


For your viewing pleasure …

… Thanks to Sheryl Eldridge

“Got Any Spare -- Change?” “Come gather 'round people -- Wherever you roam -- And admit that...

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