Goodwill SPRING 2006
Transcript of Goodwill SPRING 2006
Goodwillary Eubanks took a step on the road to employment when
he entered Goodwill’s TulsaWORKS program on July 7,
2004. The suggestion that he try Goodwill was made by the
service coordinator at Murdock Villa, a Tulsa Housing Authority res-
idential site. He had spent most of his adult life as a clerk in the
Navy. After a series of general labor jobs, including a temporary job
doing clean-up at a construction site, Gary admitted that he felt
intimidated applying for work in an office environment. Although
office work was his desire, he believed he just didn’t “fit in”.
As a participant in TulsaWORKS, Gary attended Life Skills class-
es, completed Customer Service Training, and then enrolled in
Advanced Office Skills
Training. Gary was a model
student, approaching the
class with the same disci-
pline and work ethic he had
in the Navy. When Gary com-
pleted Advanced Office Skills
Training, he was able to
obtain Microsoft Office
Specialist (MOS)
Certification in Word and
Excel at the Expert level. To supply him with work experience in a
non-military office, an internship was arranged at OSU—Tulsa in
the Marketing and Public Relations Department. Again, Gary
approached the internship with exemplary work ethic and attitude.
After his internship came to a close, Gary had impressed his super-
visor so much that she lobbied the administration to award him a
paid position. In July 2005 he became an employee of the
Community Relations Department at the OSU—Tulsa campus.
Bargain Finds
YourDonationsHelp
Are You A Clothes Horse?Feel Good.Do Good.Clean Out Your Closets for Goodwill.
I N T H I S I S S U E
Goodwill Industries of Tulsa, Inc.
www.goodwilltulsa.org
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Goodwill: The BEST ChoiceFor some, the array of services Goodwill Industries of Tulsa offers
is the absolute best choice they could have made for themselves.
This article focuses on the synergy among some of Goodwill’s serv-
ices and collaboration with one of our civic-minded Tulsa employ-
ers, Williams. The story demonstrates how our commonly embraced
mission positively impacts the lives of those we serve.
Lisa Horn came to Goodwill in need of additional training and
career guidance. Indeed, this decision paid off in ways even she
could not imagine!
Goodwill’s TulsaWorks program worked with Lisa and verified the
need she had for further computer skills training to improve the
quality of her employability. Her basic computer skills were solid
enough that she qualified for Goodwill’s Advanced Computer Skills
training. Lisa excelled quickly, due to her own determination, and
stood out among her fellow students. Lisa states “that her guidance
was both focused and uplifting”. SEE BEST CHOICE, PAGE 2
Goodwill Temporary Services (GTS) received a job order from the Engineering and Technical Services
division of Williams for skills Lisa possessed. Through inter-departmental communication and coordination
within Goodwill, Lisa Horn’s name rose to the top of the candidate list.
While Williams initially wanted a part-time person, Lisa’s superb performance landed her a fulltime job
opportunity within two weeks. One year and 3 months later, Lisa has learned the skills necessary to work
in several departments at Williams. With her initiative, her training and the
BUSINESS ADVISORY COUNCILThe Business Advisory Council (BAC) consists of representatives from
business, industry and public agencies willing to share their views and
support in addressing issues regarding the future direction of employ-
ment and training in Tulsa and surrounding communities. Additionally the
BAC allows participants to develop mutually beneficial relationships with
other business professionals so that everyone involved has a group they
can turn to when they need information or assistance. The primary pur-
pose of the BAC is to assist Goodwill Industries of Tulsa in providing rel-
evant training and job placement services for our participants with
employment barriers.
The year 2005 was a busy and fulfilling one for the BAC. Bobbi Dobbs, with Positive Performance
Group, graciously facilitated Goodwill’s quarterly BAC workshops during 2005. Some of the topics cov-
ered during the workshops included: Communicating for Maximum Results, Conflict Resolution,
Coaching and Establishing Expectations, and Priority Planning. The Priority Planning workshop was
topped off with distribution of yearly planners for all, donated by Franklin Covey. Goodwill also hosted
a job fair for the hurricane Katrina evacuees in which many BAC members participated and hired
applicants. On numerous occasions, BAC members came to Goodwill to perform mock interviews for
graduates of Goodwill’s training programs. The feedback that participants receive from these sessions
is extremely valuable in preparing them for future job interviews.
Goodwill plans to continue expanding the role of the BAC this year by encouraging active participa-
tion and involvement with our participants. Goodwill is seeking companies that are willing to “adopt”
or mentor one of our service recipients through the job search stage and beyond. Other BAC member
activities that we plan to expand or enhance during the coming year include assessment sites, on-the-
job training sponsorships, workshops, seminars, and mock interviews. By working closely together,
Goodwill and BAC members can provide job opportunities for people with barriers to employment and
meet the employment needs of local companies.
We would like to thank the BAC membership for being our business partners and supporting the
work that we do.
BOARD OF DIRECTORS
OFFICERS
Chairman of the Board Brian Hunt
Vice Chairman John Shearing
Secretary/Treasurer Tammie Maloney
President David E. Oliver
Directors
Ronny Altman
Alan Armstrong
James R. Beasley
Steven R. Berlin
James R. Beverley III
Terry D. Blain
R.Wayne Booth
J. Patrick Cremin
Jim Dobson
J. Michael Geer
John Goodwin
Eileen Halbrook
Roy E. Hancock
Warren M. Henshaw
Donald M. Himelfarb
Arlene Johnson
Michael Kronley
Debra McIntosh
Steve Mackey
David R. Miller
Steve Penrose
Ron Peters
Paul Rossler
Nikki Royce
Jerry Scherer
Clark Southmayd, Jr.
Betty Stilwell
Bernard Tomlin
Kim Vojvoda
Sue Whitener
Paul J.Woodul
Dale Young
Honorary Directors
Alan W. Carlton
Lee H. Davis
Bob Haring
Vernon T. Jones
David G. Murray
Everett S. Salley
Charles Schnake
A. B. Steen
Jill Zink Tarbel
Leroy Thomas, Sr.
Jack Zarrow
Goodwill Receives DonationGoodwill Industries of Tulsa was proud to be named as the
recipient of a $2,000 donation from the National
Association of Office and Industrial Property (NAOIP) –
Tulsa Chapter.The check presentation took place during the
kickoff of NAOIP’s Tulsa Trends Conference.The conference
is the premier commercial real estate conference held in
Tulsa each year and highlights events from the past year, as
well as predictions for the commercial real estate market in
the coming year. Each year at the conference NAOIP makes
a donation to a Tulsa area nonprofit organization or funds
scholarships.
BEST CHOICE, CONTINUED FROM PAGE 1
BEST CHOICE, CONTINUED ON PAGE 3
Pictured is David Oliver, President of GoodwillIndustries of Tulsa, accepting the check from GregRoberson,Trammel Crow Company and currentPresident of the Tulsa Chapter of NAOIP. Goodwillis honored to have been chosen to receive this giftand wish to give our thanks to all of the NAOIPmembers for their generosity.
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Goodwill Receives Donation
The “Placement Corner” is a new feature in Goodwill’s newsletter.ThePlacement Corner highlights the wide range of jobs in the community that
Goodwill training program graduates have been hired to perform during 2005.
POSITIONS PAYING OVER $18.00 PER HOURParticipant's Name Employer Position
Mary Wonder Bread Maintenance EngineerRobin AG Equipment Accts. Payable ClerkElmyra IBM Accounting Assistant
POSITIONS PAYING $10.00 TO $12.00 PER HOURParticipant's Name Employer Position
Ambra Wellman Products AssemblerArthur Tulsa Bus Plant Heat TechnicianChris Hoffmeir Center Blg. Maintenance
POSITIONS PAYING $9.00 TO $10.00 PER HOURParticipant's Name Employer Position
Crystal West Corporation Customer ServiceRozena ONG CashierDelia Community Action Receptionist
RETAIL HIGHLIGHTS 2005Do you enjoy finding bargains? If so, you are like many new customers
that have discovered the pleasure of finding bargains in a “department
store” setting by shopping at Goodwill’s eight retail store locations.
During 2005 Goodwill’s retail stores were an extremely popular place
to shop for both new and existing customers as we processed over
550,000 customer transactions. Regular feedback from our customers
indicates that they like the merchandise mix and ease of shopping at a
Goodwill store. Overall Goodwill increased our retail sales by 15%
from the previous year and generated over $575,000 in sales tax
revenue.
Special sales and promotions are highlighted in a monthly Value
Planner that is available at each store or on-line at www.goodwilltul-
sa.org. Seniors, age fifty-five and above, receive a 25% discount on
their entire purchase on the first Monday and third Tuesday of each
month. Every store features a “Manager’s Special” on the last Friday of
each month. These specials vary by store and many customers visit
multiple locations to take advantage of the savings. Once each quarter
all of the clothing in our stores is discounted 50% for a one-day only
“Half-Price Sale”. This is a tremendous opportunity to stock up on your
favorite fashions at very low prices. The next Half-Price Sale is sched-
uled for Saturday, May 6th.
Goodwill Industries of Tulsa is constantly striving to improve the
shopping experience for our customers. Customer comment cards are
available in each of our locations and we encourage all customers to
submit comments or suggestions.
The Owasso community graciously welcomed our newest store during
2005 and plans are underway to add a ninth store late in 2006 to
accommodate the growing number of dedicated Goodwill shoppers.
BEST CHOICE, CONTINUED FROM PAGE 2
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aVelda recalls a
time when she
would sit at the
bus stop and watch peo-
ple driving by her on their
way to work. She longed
to be a part of it. Like
most people, LaVelda
wished for steady employ-
ment and a car.
LaVelda, being a
woman of drive and focus,
applied for employment
with the Cherokee Casino.
She quickly realized that
she needed to build her
work history and further
her skill set to be a competitive candidate for jobs at the Casino.
She visualized herself someday working in this exciting environ-
ment, however, she knew that she would have to work hard and
learn new skills to reach her goals.
She began her journey with Life Skills classes in Goodwill’s
TulsaWORKS training program. She later enrolled in Customer
Service Training and Office Skills Training classes. LaVelda
learned about computers and data entry. LaVelda knew that
training alone would not be sufficient, she still needed to build a
more recent work history. With hard earned recommendations
from her class instructors in hand, Lavelda applied for a textile
sorting position at Goodwill. She landed the job and worked in
this position for two years. During this time, many aspects of her
life had changed. She was feeling more confident with two years
of employment under her belt.
LaVelda applied once again at the Cherokee Casino for a posi-
tion as a hostess at the Wild Potato restaurant. She understood
it was one of the most popular restaurants in an active environ-
ment, but her self-reliance did not waver. This time, she was
confident that she could handle the demands of this fast- paced
job. She was offered the position following several interviews.
LaVelda loves her new job and looks forward to her drive to work
each day.
A WISH COMES TRUE
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employment opportunity provided by GTS, she has made herself a
valued addition to the workforce at Williams. Her future looks
bright in her chosen field and she credits the collaboration of
Williams and Goodwill Industries for her success!
Goodwill Temporary Services (GTS) has many success stories
like Lisa’s. Over the years, GTS has developed numerous collabo-
rative relationships that have enabled GTS to support Goodwill’s
mission by providing employment opportunities for people with
barriers to employment. Every day GTS makes an impact on some-
one’s life by striving to fulfill our goal of “Placing People with a
Purpose”.
Goodwill Industries of Tulsa, Inc.PO Box 9811 • Tulsa, OK • 74157-0811
OUR BUSINESS WORKS. SO PEOPLE CAN.
NON PROFITORGANIZATIONUS POSTAGE
PAIDTULSA OK
PERMIT NO. 128
STORES* TULSA 2800 Southwest Blvd.102 S. Garnett
1204 N. Lynn Riggs, Claremore3826 E. Frank Phillips, Bartlesville 8525 N. 117th East Ave., Owasso2210 W. Washington St. (91st & 145th E.Ave), Broken Arrow715 S. George Nigh Expressway, McAlester2102 Range Line Road, Joplin, MO
*For store hours, visit our Web site www.goodwilltulsa.org or call (918) 584-7291
DONATION CENTERS* TULSA 2800 Southwest Blvd./Goodwill (open 24 hours) 102 S. Garnett/Goodwill Store 27th & Harvard/Dollar Tree 42nd Place & Memorial/Wal�Mart51st & Harvard/Stein Mart 81st & Lewis/Wal�Mart 93rd & S. Sheridan/Storefront/Sterling Plaza 1691 S.Yale/Storefront/Seventeen Hundred Yale Mall 6933 S. Sheridan/Storefront/Plaza Village Shopping Center 8028 S.Yale/Storefront/Country Hollow Shopping Center 10925 S. Memorial/Storefront/South Park Shopping Center
BROKEN ARROW 91st & 145th East Ave./Goodwill Store 1027 N. 12th/Storefront/
Kenosha Crossing Shopping Center
JENKS500 W.“A” St./Storefront/next to Tag Agency
OWASSO 8525 N. 117th East Ave./Goodwill Store
BARTLESVILLE3826 E. Frank Phillips Blvd./Goodwill Store
CLAREMORE 1204 N. Lynn Riggs/Goodwill Store
McALESTER 715 S. George Nigh Expressway/Goodwill Store
JOPLIN2102 Range Line Road/Goodwill Store
*DONATION CENTER HOURS VARY BY LOCATION For donation hours or information on special pick-ups call: (918) 581-1200 or visit us at www.goodwilltulsa.org
Goodwill Stores and Donation Centers
Provide employment, job
training and case management
services to over 2,100 individuals
with disabilities and/or disadvan-
taging conditions,
Pay over $4.1 million in wages
and benefits to disabled/disadvan-
taged employees,
Provide contract packaging
services for 13 companies at our
East Campus resulting in 51,418
hours of paid work experience for
individuals in training,
Place 227 job training graduates
into jobs in the community,
Place 249 workers in temporary
assignments at community
businesses through Goodwill
Temporary Services and,
Provide janitorial services for
over 300,000 square feet of office
space in the community.
What are you waiting for? Make a difference by donating today!
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Last Year YourDonations AllowedGoodwill To…