Good work place behaviour: Stop Bullying
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Good Behaviour in the Workplace . . . with Yvonne Collier CSP
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Transcript of Good work place behaviour: Stop Bullying
Good Behaviour in the Workplace. . . with Yvonne Collier CSP
!
From the movie + your own experience . . .
What is Bullying?
What is not Bullying?
Bullying
Bullying is repeated, unreasonable behaviour directed toward an employee, or a group of employees, that would reasonably be expected to victimise, humiliate, undermine or threaten those employees.
COST to Australian Economy?
$6 billion - 13 billion p.a. Griffiths University Others - $36 billion spent by Australian employers on the fallout from bullying & harrassment
3 MUSTS for All businesses
Policies & Procedures
Conduct all staff
training
Investigate complaints & implement outcomes
How do you know it when you see it?
PhysicalverbalVisualWritten
OVERT
A worker is given impossible targets . . .
Forced to stay behind
Not given adequate training
Called stupid and dumb
Work folders thrown at him
and yelled at . . . Just do it
Covert Bullying
Hidden - Psychological - Rumours - With-holding info’
Single incident abuse captured
The harasser may be completely unaware that his or her behaviour is offensive
We have become more sensitised to changing values and legislation
What Benny Hill said is totally unacceptable now
The Effects?
EmployeesEmployerWorkplace Culture
What is an employees’s responsibility?
What is an employer’s responsibility?
What can you do if it happens to you?
How do you respond assertively?
Best prevention = ‘Nip it in the bud’
HOW? Thoughts & Beliefs
Words & TonePhysiology
Emotions
Step1. When I’m shouted atStep 2. I feel . . . scared Step 3. Because I don’t feel safe and I can’t do my jobStep 4. Let’s talk about this tomorrow when we’ve both calmed down.
(Plus 1) OK? (and leave)(Plus 2) Negotiate
4 + 2 Assertive Formula
What do you do if you Witness Bullying?
What do you say?
What do you NOT say?
How do you say it?
Reinforce good behaviours to ‘Nip it in the Bud’
In trios you have 1 minute to come up with as many reasons to ‘Nip it in the Bud’
Chocolates for the winning team!
Youʼre the BULLY? ASK YOURSELF 4 Qs
Q1. Would you SAY it . . ?
Q2. DO it . . ?
Q3. You’re Front page news?
Q4. What if done or said to your loved one by someone?
https://www.fwc.gov.au/resolving-issues-disputes-and-dismissals/workplace-issues-disputes/anti-bullying
!So, How to maintain a good behaviour and bully free work place
Respect each other
Act legally
Speak Up
“Nip it in the bud!”
Use the 4+2
Yvonne Collier’s upcoming public courseswith Sydney University Centre for Continuing Educationwww.cce.sydney.edu.au/course/GWYW
‘Getting what you want: Assertive skills + more’ 2 Consecutive Thursdays April 23 & 30
Assertive Conversation Skills - Practice One Day - 16 April . . . . /ACSP
Advanced Assertive Skills One day 3 June . . . /GMWY
PLUS In-house
