Good to Great Boss
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Transcript of Good to Great Boss
“In most cases being a good boss means hiring talented people and then getting out of their
way.”
Tina Fey
Good is no longer good ENOUGH.
Good to GREAT Boss
By Michael Maisel
Great Boss
Encourages dialogue.
We seek ways to engage clients so that we can learn more about their needs and how we can help them succeed.
Works the same for employees and you can’t solve the problem you don’t know about.
Keeps them smart, keeps them empowered
Great bosses continually educate their employees about strategy, tactics, market and competitive intelligence.
This knowledge keeps your employees empowered to become trusted resources for their clients, as you become their trusted resource.
Great Boss
Keeps them in business.When an employee has a problem, they are out of business. Whether it is an IT, client or product-related problem, even a personal problem, their attention is diverted sometimes to the point of putting them on the bench.
Great bosses recognize they need to help their employees get OVER, AROUND or THROUGH the problem so they can get back in the came. Quick and effective rehab is worth dropping what you’re doing.
Great Boss
Great Boss
Recognizes successes.Genuine successes only, because patronizing debases everyone.
Celebrate the victories as publicly as possible and everyone on your team will want to be the honoree.
Great Boss
Holds all accountable.If you hired the best, your employees want to be held accountable because it is necessary for their professional growth.
Keep the standards high and the same for all and use accountability for coaching, mentoring and learning.
Great Boss
YOU are accountable too. Not just for the results of your team, but also for how you lead them.
(If you have a great boss too.)
“People who feel good about themselves produce good results.”
Blanchard & Johnson
People feel good when they have opportunity and are supported by great leaders.
Be THAT kind of leader!