Good Thinking and Online Communities Sep 5 2019 · 2019. 9. 13. · Online Communities Sep 5 2019 ....
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Good Thinking Good Thinking and Online Communities Sep 5 2019
Transcript of Good Thinking and Online Communities Sep 5 2019 · 2019. 9. 13. · Online Communities Sep 5 2019 ....
Good Thinking
Good Thinking and Online Communities
Sep 5 2019
About Darren Gough Darren Gough Founder of Island23 Limited, Community Lead at Good Thinking
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15+ years experience in online Community & Social spaces
Former Community Manager of MoneySavingExpert.com
Community Consultant for global brands
Community Lead for NHS Good Thinking initiative
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The business case Public Health England has identified the opportunity to meet Londoners’ unmet needs through a 24/7 digital mental wellbeing service at scale*. The key aspects of which would be: ● Access to peer to peer support ● Clinical moderation to create safe online spaces ● Assisting with access to quality information & services
online. * 914,300 working age adults
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Engagement and reaching out
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Engagement and reaching out
Doctor Search Word of mouth etc
Alzheimers community
Good Thinking
Upskill Develop pathways Better safeguarding
Finding
communities via
Carer of someone diagnosed
with Alzheimer’s EG Recommend to an
online community
Signposting, but
also learning
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Big data vs. bedside manner
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The power of community
https://www.youtube.com/watch?v=Wt08Fl1WTKw
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Successes so far
Attendees for roundtable
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The event had 35 attendees and represented communities including:
Attendees
The event had 20 attendees and represented communities including:
Guest speakers : Grace Joyce
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Snapshot ● In the past 12 months, TheStudentRoom
(TSR)have had 1.4 million views of the discussions of our mental health forum, an increase of 20% YoY.
● The TSR are sensitive to any romanticising of mental health problems.
● The Peer Support Volunteer (PSV) team are a team of young people themselves who help to support users who are in distress,
Grace Joyce TheStudentRoom
Feedback (roundtable)
My community could benefit from resources targeted at maintaining good mental health
Safeguarding issues; suicide; a woman looking after husband who was abusive to her as a carer
Recently diagnosed Muscular Dystrophy; how to process it.
Challenges; helping people who have received bad news...(Bloodwise)”
Carers Uk good policies, but not talked about by the staff. e.g. impact on staff of safeguarding.
Feedback for GT (Mumsnet)
I don't like the title. It's a bit 1984
And yeah, fair enough it told me to cut down on alcohol.
Can not stress enough how necessary this is.need go nationwide(i mean scotland) I am sti;; waiting on whats so far been a yr waitlist initial mental health assesment appointment..//tho have been "in the system" 20yrs and more.there is no clear,helpful way to find the resources needed in crisis or to avoid it.this would be so useful."
Survey for reach and impact
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The CMA Network
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AI and federated learning
Second phase objectives
● Roundtable 2
● Build and launch the new beta platform
● The first wave of members to 100
● Community management engagement & trust initiative
● Build the training course
● Extend DAQs to offer assurance of P2P communities
● Further webinars inc. focus on youth demographic
● Explore CM accreditation
● More focus on under-represented groups; Shashi Desikan
Contacts and further information
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Darren Gough
https://www.linkedin.com/in/dpgough/
@darren_gough
WEBSITE
www.good-thinking.uk
@goodthinkingUK
