Good Shepherd Shelter and USC Trauma-Informed Care October 28, 2014.

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Good Shepherd Shelter and USC Trauma-Informed Care October 28, 2014

Transcript of Good Shepherd Shelter and USC Trauma-Informed Care October 28, 2014.

Page 1: Good Shepherd Shelter and USC Trauma-Informed Care October 28, 2014.

Good Shepherd Shelter and USC

Trauma-Informed Care

October 28, 2014

Page 2: Good Shepherd Shelter and USC Trauma-Informed Care October 28, 2014.

What Is Trauma-Informed Care?What Is Trauma-Informed Care?

A Trauma-Informed Environment:

• Avoids re-traumatizing clients

• Provides holistic treatment practices that address the complexities of trauma

• Has a high performing workforce

• Creates a culture of wellness and support for clients and staff

A Trauma-Informed Environment:

• Avoids re-traumatizing clients

• Provides holistic treatment practices that address the complexities of trauma

• Has a high performing workforce

• Creates a culture of wellness and support for clients and staff

A Great Place to

Workand Heal

Page 3: Good Shepherd Shelter and USC Trauma-Informed Care October 28, 2014.

Clients

• Better treatment outcomes

• Effective and holistic services that feel manageable

• Feel physically and emotionally safe and trusting of the organization

Clients

• Better treatment outcomes

• Effective and holistic services that feel manageable

• Feel physically and emotionally safe and trusting of the organization

Benefits of Trauma-Informed Care

A Trauma-Informed Organization = A Great Place to Work and Heal!A Trauma-Informed Organization = A Great Place to Work and Heal!

Staff

• Ability to manage the impact of high stress and trauma

• High job satisfaction

• Healthy, supported and highly skilled

• Balanced work and home life

• Longevity in the field

Staff

• Ability to manage the impact of high stress and trauma

• High job satisfaction

• Healthy, supported and highly skilled

• Balanced work and home life

• Longevity in the field

Organization

• Cost effective services

• High retention of staff

• Low stress related worker’s compensation claims

• Trauma competence across the organization

Organization

• Cost effective services

• High retention of staff

• Low stress related worker’s compensation claims

• Trauma competence across the organization

Page 4: Good Shepherd Shelter and USC Trauma-Informed Care October 28, 2014.

A Great Place to Work and Heal!

Healthy and Skilled Workforce• Trauma competence• Effective communication• Emotional regulation•Holistic, trauma treatment approaches

Healthy and Skilled Workforce• Trauma competence• Effective communication• Emotional regulation•Holistic, trauma treatment approaches

Environment Supports Healing• Physical and emotional safety are maximized for children and families• Trust is present and secure

Environment Supports Healing• Physical and emotional safety are maximized for children and families• Trust is present and secure

Leadership commitment to trauma- informed philosophy and practices

Leadership commitment to trauma- informed philosophy and practices

Foundation

Years 1 to 3

Foundation

Years 1 to 3

Trauma-Informed Best Practices are the NormTrauma-Informed Best Practices are the Norm

AssessmentAssessment

Putting TIC into

Practice

Years 3 to 5

Putting TIC into

Practice

Years 3 to 5

Years 4-5

Years 4-5

On boarding and annual training plan allows new staff to become highly skilled

On boarding and annual training plan allows new staff to become highly skilled

Workplace wellness activities are abundant

Workplace wellness activities are abundant

Policies, procedures and decisions are made using a trauma informed lens, and support the resiliency and wellbeing of clients and staff

Policies, procedures and decisions are made using a trauma informed lens, and support the resiliency and wellbeing of clients and staff

Client empowerment, choice and collaboration are present

Client empowerment, choice and collaboration are present

Staff roles and expectations are clear and realistic

Staff roles and expectations are clear and realistic

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Organizational shifts that are

relatively easy to make that move

organizations toward a trauma

informed environment

Organizational shifts that are

relatively easy to make that move

organizations toward a trauma

informed environment

• Trainingo Normalize impact of exposure to traumaoIncrease staff skill set specifically related to coping, communication and conflict managementoManagers/leaders provide consistent and kind messages along with clear expectations

• Trainingo Normalize impact of exposure to traumaoIncrease staff skill set specifically related to coping, communication and conflict managementoManagers/leaders provide consistent and kind messages along with clear expectations

• Paid time offo Expect all time will be usedo Encourage wellness versus illness days

• Paid time offo Expect all time will be usedo Encourage wellness versus illness days

• Budgeting: all paid time off and training accounted for• Budgeting: all paid time off and training accounted for

• Integrate 2-5 minute self-care practices into work activities (e.g., during supervision, group meetings or with whole agency and via intercom system)

• Integrate 2-5 minute self-care practices into work activities (e.g., during supervision, group meetings or with whole agency and via intercom system)

• Agency values work and home life balance• Agency values work and home life balance

• Vary responsibility of direct service staff to include activities that encourage hope (e.g., advocacy, outreach, presentations)

• Vary responsibility of direct service staff to include activities that encourage hope (e.g., advocacy, outreach, presentations)

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Individual shifts made by mental

health professionals to

achieve longevity in their field and

to be trauma- informed

Individual shifts made by mental

health professionals to

achieve longevity in their field and

to be trauma- informed

# 1 Shift Understanding that your good health and well being allows you to provide the best services to your clients• Develop new coping skills that address the body, mind and spirit

# 1 Shift Understanding that your good health and well being allows you to provide the best services to your clients• Develop new coping skills that address the body, mind and spirit

Create a wellness plan:•Assess and, if necessary, improve physical, mental, emotional and spiritual health• Integrate self-care both inside and outside of work• Balance work and home life•Use and plan time off for wellness and fun

Create a wellness plan:•Assess and, if necessary, improve physical, mental, emotional and spiritual health• Integrate self-care both inside and outside of work• Balance work and home life•Use and plan time off for wellness and fun

Obtain peer support:• Share lunch together•Exercise together during lunch break (walk, stretching, etc.)• Send encouraging messages via text and emails• Focus on gratitude, fun, laughing and optimism

Obtain peer support:• Share lunch together•Exercise together during lunch break (walk, stretching, etc.)• Send encouraging messages via text and emails• Focus on gratitude, fun, laughing and optimism

Page 7: Good Shepherd Shelter and USC Trauma-Informed Care October 28, 2014.

For more information:

Visit our website at www.athousandjoys.org

Email us at [email protected]

or [email protected]

Call us at 213.401.3999