GONE ING GONE ING. The planning, implementation and evaluation of the Pike Place philosophy at...
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Transcript of GONE ING GONE ING. The planning, implementation and evaluation of the Pike Place philosophy at...
Local Area Police Command attends up to 350 domestic violence incidences per month
and ranks:
No 1 in D.V. assaultsNo 1 in breaches of
ADVOsNo 1 in sexual assaultsNo 1 in D.V. related
malicious damageNo 2 in D.V. related
suicide / self harmNo 4 in domestic homicide
Lower Hunter Police Statistics Lower Hunter Police Statistics 20072007
Lower Hunter Police Statistics Lower Hunter Police Statistics 20072007NSW Police = 80 Local Area Commands (LAC)
Carrie’s Place VisionCarrie’s Place Vision
Women and children – violence free –
independently
Carrie’s Place VisionCarrie’s Place Vision
Women and children – violence free –
independently
To increase the number of families in the Maitland and surrounding areas who live independently, safe and free from abuse, addiction and reliance on government and
non-government services. This will be achieved by developing and facilitating a holistic program which
empowers women with / without dependent children from domestic/family violence backgrounds.
What does Carrie’s Place What does Carrie’s Place do?do?
What does Carrie’s Place What does Carrie’s Place do?do?
Child supportprogram
Crisis accommodation and support program
for women with and without dependent
children
Medium termaccommodationprogram for womenwith and without dependent children
Communityaction/
educationprogram
Women’sresourcecentre
Service Delivery Model 2008Service Delivery Model 2008Service Delivery Model 2008Service Delivery Model 2008
Refuge Women’s Centre
Organizational Chart 2008Organizational Chart 2008Organizational Chart 2008Organizational Chart 2008Management Committee
Manager
AccountantProperty Manager
Outreach CentreCoordinator
Counsellors
Indigenous Outreach Worker
Comm. Dev.worker
DVCASCoordinator
VET Worker
Trainees Students
Court advocacy
Worker
Admin/court advocacy
traineeStudents
Refuge Team Leader
Women support workers
Child Support workers
Trainee Students
VolunteersWork Placements
VolunteersWork Placements
Internal FactorsInternal FactorsInternal FactorsInternal Factors Stressful living / work environment
Problem focus / sense of hopelessness
Difficulties of communal living
Lack of resources / space
Worker burnout / vicarious trauma
Low wages , high OH& S risks
Complex needs clients
Internal Factors Internal Factors continuedcontinued
Internal Factors Internal Factors continuedcontinued
Committed and dynamic teamCommitted and dynamic team
Supportive management committeeSupportive management committee
Culture of innovation and creativityCulture of innovation and creativity
Rationale forRationale for Rationale forRationale for
Independent of external forces Participation of internal stakeholders onlyPotential for quick improvement
Purpose ofPurpose of Purpose ofPurpose of
Create an environment of joy and light Create an environment of joy and light heartedness for service users and staffheartedness for service users and staff
Create a sense of belonging for Carrie’s Create a sense of belonging for Carrie’s Place service users and staffPlace service users and staff
Solidify positive team dynamics and staff Solidify positive team dynamics and staff moralemorale
Improve the sense of wellbeing to Improve the sense of wellbeing to Carrie’s Place service usersCarrie’s Place service users
PlayBe There
Make Their Day Choose Your Attitude
The The PhilosophyPhilosophy The The PhilosophyPhilosophy
FISH Principle 4FISH Principle 4FISH Principle 4FISH Principle 4
Choose Choose your your
attitudeattitude
Planning toPlanning to
Planning toPlanning to Team FISH training workshop
Introduction Exploration Commitment Fishing for ideas
Weekly staff meeting FISH facilitator roster Fun committee Client evaluation Worker evaluation Endorsement by management committeeFISH philosophy included in recruitment Bright FISH posters in house and office Clients’ induction into FISH upon arrival
Monitoring Monitoring StrategiesStrategies
Monitoring Monitoring StrategiesStrategies
Evaluation of at Evaluation of at Carrie’sCarrie’sEvaluation of at Evaluation of at Carrie’sCarrie’s
Residents reported that: Their experience at Carrie’s Place
was different to other refuges
The workers happy / funny mood impacted
positively on their experience
The FISH activities were important to them
and broke up the monotony
They felt welcome and like they belonged
Sample CommentsSample CommentsSample CommentsSample Comments
Vibrant and energetic
It makes everybody feel special
Nutty
Workers EvaluationWorkers EvaluationWorkers EvaluationWorkers Evaluation
Overall
Clients
Team / self
Different strategies Different strategies for different placesfor different places
Different activities Different activities for different placesfor different places
Be your own FISH Be your own FISH idea championidea champion
ModificationModificationModificationModification
Fish Fart
Continuous Improvement / Continuous Improvement / ExamplesExamplesContinuous Improvement / Continuous Improvement / ExamplesExamples
Regular evaluations
Fish philosophy included in Carrie’s Place business plan
Fish philosophy included in individual work plans
Fish philosophy included in staff appraisals
Standing item on Management meeting agenda
Katrina’s Experience
• My perception of how FISH affects clients
• What FISH means to my future practice
Strength Strength TheoryTheory
Strength Strength TheoryTheory
Capab
ilitie
s
Resilience
Resources
Possibilities
Hope
Empowerment
Internal Interpersonal Environmental
Choice
How client defines life and problems Level of desire to deal with problems How client wants to implement change
Self-esteem Positive outlook
Productivity
Emotional Health
Stress levels
Positive Outcomes
Mental Health
Self-respect
Job satisfaction
Motivation
Tolerance
Commitment
Energy
Morale
Confidence
Strengths and FISH! Strengths and FISH! philosophyphilosophy
Strengths and FISH! Strengths and FISH! philosophyphilosophy
Everybody has strengths irrespective of their situation
Workers roles are to empower individuals
FISH! allows a broader and more creative understanding of how strengths theory can be applied to human services
Strengths and FISH! Strengths and FISH! philosophyphilosophy
Strengths and FISH! Strengths and FISH! philosophyphilosophy
FISH! works so well because it uses the strengths people already have.
FISH! helps them to see the strengths they didn’t know they had
Creates opportunities to learn new strengths
It reinforces the good - every day, not just once a day, but all day long