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Laurus International Overview Laurus International Enterprises, LLC (Laurus) is a leading provider of global, multi-functional, outsourcing services, offering a full range of domestic, near and off-shore call center and business process solutions. Laurus delivers boutique service with large-scale capacity at exceptional value. Laurus is passionate about innovation and creating positive differences in the contact center industry. Laurus selectively recruits the most talented people with real-world expertise and experience in both client and supplier organizations. The state-of-the-art technology includes fully virtualized thin/zero client environments and proprietary agent desktops with integrated fingerprint biometric authentication and login management. All systems are supported by our internal development team ensuring ease of integration and seamless delivery.

• Founded in 2009 - Merger between BPO and Pure Technology Company • US Ownership and Executive Team

• Corporate and Administrative Offices in Orlando, FL • Contact Center, HR and Administration in Santo Domingo, Dominican

Republic • ≈ 750 Employees / 1,000 Workstation Capacity/Scalable to 2,000 Workstations • 24 hours a day, 7 days a week • Quick 25 minute drive from Las Americas International Airport • Outsourced Provider with Multi-Channel Contact Center Capabilities • Operational Efficiencies Enhanced by Customized Technology Tools &

Solutions • Laurus Founded on Premise of Providing, In Addition to BPO Solutions:

• Managed Hosting Solutions • Facility Solutions • Technology Solutions • Staffing Solutions

1000 Workstations Bi-Lingual

Multi-Channel

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• People Have Strong Ties and Cultural Affinity with United States / New York

• Close Proximity to United States – 2 Hours from Miami and 3 ½ Hours from NYC

• Eastern Standard Time Zone ½ of the Year (No Daylight Savings Time)

• Service Oriented and Sales Oriented Culture

• Government Sponsored Educations Programs – Preparing the Next Generation of Agents

• Strong Support from Government Since Inception of Industry – Secretary of State and Government Industries

• Most Advanced Telecommunications Structure in the Caribbean

• Favorable Workforce Demographics / Coveted Job & Career / Population of ≈ 3M

• Multiple Language Proficiencies – English, Spanish, French and French Creole

Country and City Overview

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