Goals Should Drive Social Media

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Social Driving Social Media With Goals at the Helm socialmedia-bootcamp.co

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This is a presentation I delivered at the Social Media Boot Camp on Oct 29-30 at Lane Community College's Center for Meeting & Learning. It's emphasizes the importance of creating goals BEFORE you jump into the social media sea - it's your goals that should drive social media, not the other way around!

Transcript of Goals Should Drive Social Media

Page 1: Goals Should Drive Social Media

Social

Driving Social Media With Goals at the Helm

socialmedia-bootcamp.com

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GoalsDriveSocialMedia

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Launch product X by X dateBreak into market X by X date

Increase sales by X% by X datePartner with X to increase X

Better position X product in X marketImprove the perception of our brand in market X

………

What do you want to achieve?

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Ask yourself…

• Who is my customer?• Where are they?• Do they know me?• What do they want?• How do I know?• Can I reach them?• Do they care?

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Build an Off-line Community

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A-L-I-R-T

AskListenImplementRespondThank

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Constant Feedback

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Engage Online

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Content Social Media

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Goodwill of Greater Washington

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Goals:

• Intelligently raise its brand• Educate new communities about its

mission• Create new sources of income- Metro region effort- Charitable organization

Goodwill of Greater Washington

Market:

• Young professional women who love vintage & inexpensive fashion

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Social Media Tools

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Traditional Tools

• Direct Mail

• Flyer distribution

• In-store signage

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Blog:• 600 readers/week• 25% retention rate• 3% conversion (online shoppers)

Reasons:• Reaching a hard to reach demographic (W =

18-24 yrs)• Not “advertising”- creating a conversation.• Being transparent• Building trust among young professional

women– Sharing vintage and contemporary fashion tips

Early Results (90 days)

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Empowering their market

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What are your “top 3” goals?

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Now you can choose which social media tools are best for you and your business…

Don’t skip this important step!

socialmedia-bootcamp.com

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Social

Driving Social Media With Goals at the Helm

socialmedia-bootcamp.com