GOALS - REWARDDEVELOP GREAT MANAGERS

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“Always treat your employees exactly as you want them to treat your best customers.“- Stephen R. Covey

“Nothing is more effective than sincere, accurate praise, and nothing is more lame than a cookie-cutter compliment.”- Bill Walsh

TOPICS

Refresher

Review the Results

Recognize Failures

Celebrate Successes

Prepare for Next Year

GOALS

• Why do Goals?

• How to Define Them!

• Success Comes with Operationalizing

• Time to Reward

WHY DO GOALS?

1. Goals Provide Clarity

2. Goals Help You to Stay Focused

3. Goals Give You Motivation

4. Goals Allow You to Measure Progress

5. Goals Hold You Accountable

HOW TO DEFINE THEM!

1. Make Them Motivating

2. Link to the Business or Your Vision

3. Engage Others

4. Make Them SMART

5. Write Them Down

6. Make Them Visible

THE PROCESS OF OPERATIONALIZING…

1. Develop a Plan

2. Assign an Owner

3. Measure and Report

4. Review and Adjust

5. Finalize Results

REVIEW THE RESULTS

• Reporting the results is just the first step

• Review each goal, do retrospectives where appropriate

• Allow the conversation to move into goals and plans for the new year /

period

• The scale of the retrospective should be proportionate to the complexity of

the goal

HOW TO DO A RETROSPECTIVE

• Prepare

• “Leave your badge at the door”

• Problems, not people

• Everyone gets a chance to speak

• Someone runs the meeting

• Review goal / project

• Discuss what worked and what did not

• Determine what to do differently in the future

• Someone writes everything down

• Produce a final summary

AGILE RETROSPECTIVES

• Retrospectives

• What is a Sprint Retrospective?

• What is the Most Important SCRUM Ceremony? The Retro!

• 3 popular ways to run a productive Retrospective

RECOGNIZE FAILURES

You should not achieve all your goals. If you do, they were not challenging enough.

If you shared this from the beginning, then you have set your team or organization’s expectations.

You need to reiterate that your goals are aggressive. Missing some is not the end of the world. What matters is that progress was tracked, and adjustments made.

You should consider holding retrospectives to discuss each goals, what you did well and what you could have done better. Take this into account and move on!

When you review members of your team, carry the same message forward. If they did a great job, even if they did not achieve all their goals, reward them.

CELEBRATE SUCCESSES

• Personal thank you

• Surprise visit by an executive of high level

technologist

• All hands meeting recognition

• Dinner out

• Small group celebration

• Get together with friends

• Weekend away

PREPARE FOR NEXT YEAR

I mentioned doing a retrospective on your failures. You also need to do

retrospectives on your successes.

Take this information and challenge yourself and your team.

• What will be expected of us?

• What would a GREAT YEAR look like?

• What can we do to amaze and impress our customers and our leadership?

• How the $&@** are we going to get that done…?

TAKE ACTION

The action for this week is to determine what you will do

at the end of the year.

•What will you do to review the results accomplished?

•How will you recognize what you (personal goals) or your

team / organization (work) could have done better?

•How will you celebrate your successes?!