GO-TO-MARKET MANAGER - IUT Annecy | IUT Annecy · PDF file · 2017-04-031.7 Project...
Transcript of GO-TO-MARKET MANAGER - IUT Annecy | IUT Annecy · PDF file · 2017-04-031.7 Project...
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SPORTS DESIGN & COMMUNICATION
Bachelor’s Degree
GO-TO-MARKET MANAGER
Syllabus 2017-18
IUT ANNECY – GEA Department - LP SDC
9 rue de l’Arc en Ciel, BP 240
74942 ANNECY LE VIEUX CEDEX - FRANCE
Program Director : [email protected]
Contact : Caroline Althey +33 4 50 09 23 08
2
TEACHING UNIT MODULE Responsable teacher hours ECTS S5 S6 Total ECTSTotal
hoursUE1 PROFESSIONAL ENVIRONMENT 1.1 Sports Industry Culture Antoine Haincourt 18 2 2 14 137
1.2 Trade Custumer Expectations Benjamin Thaller 20 2 2
1.3 Value Management Sylvie Tribouillard 18 2 2
1.4 Brand management Thierry Paris, Noémie Poulain 24 2 2
1.5 Intercultural Management (Asia, USA) Thibaut Poupard et Jacques Prallet 24 2 2
1.6 Sustainability Benjamin Marias 18 2 2
1.7 Project Management & coaching C Rieu 15 2 2
UE2 DESIGN 2.1 Basics of sport offer design Christophe Chedal Anglay 33 3 3 15 167
2.2 Design tools: trends, colors, graphics Pierre Francoz 39 3 3
2.3 Product communication support tools Fabrice Hémon 30 3 3
2.4 Project Evaluation Process Martine Roy 20 2 2
2.5 Innovation Management Vincent Capponi & Anne Berthinier-Poncet 20 2 2
2.0 Startup Week - transverse Workshop C Chedal/ B Thaller/C Pergaud, V Capponi 25 2 2
UE3 COMMUNICATION 3.1 Communication Basics Armelle Solelhac 10 2 2 15 150
3.2 Big Idea Rodolphe Cadoret , B Thaller 24 3 3
3.3 Communication Digitalization Frédéric Dumonal & Pierre-Henri Desvignes 30 3 3
3.4 Go-to-market 1 - Trade communication Benjamin Thaller, Claire Muzard, Laetitia Tissot Bonvalot25 3 3
3.5 Go-to-market 2 - Consumer communicationC Pergaud 20 2 2
3.6 Go-to-market 3 - Content management G Decisier, G Desmurs, B Thaller (synthesis) 20 2 2
3.7 Language : LV2 & FLE (facultative) Pôle langues IUT 21 09 11 12 14
UE4 PROJECT C Rieu 6 6 120h/stu
UE5 INTERNSHIP C Rieu 10 10 4 to 6 months
TOTAL 30 30 60 574
** + 30h Visits, Conferences and Fairs
3
MODULE
1.1 SPORT INDUSTRY CULTURE
Person in charge
of the module
Antoine Haincourt Number of
hours :
15h C
With PSTF
& I3S
S5 S6
■
Objectives
Learning about the history and present in the Sports Industry, its main players, groups and
brand leaders. Analyzing strategies and identifying powerful symbols.
Prerequisites /
Content
Knowledge of the industry
a. Segmentation of the sports industry:
(outdoor sports / skiing, surfing, skating / athletics / team sports / water sports)
b. Types of products:
(apparel / footwear / bags / accessories / hard goods)
c. Types of sporting activities:
Expert (intensive, performance, technical…) / fun or extreme (young, thrills, image...) / family or
pleasure (friendly, games, relaxation…) / development of pleasure sports (free, free time,
fitness…) / development of sports lifestyle (sportswear, footwear…).
d. Evolution of product features:
(Comfort / hygiene –safety / versatility / fame / modularity)
e. Brand histories, case studies:
(Athletics/outdoor: Nike, Adidas, Puma, Reebok // Skiing, surfing, skating: Quiksilver, Billabong,
Rip Curl, Volcom /Outdoor: Lafuma, Salomon, Petzl, Patagonia, Rossignol)
Evolution of global sports trends in the 20th century:
Cultural and geographical trends /From niche to mass markets / From structured to free form.
- Origins of outdoor sports including skiing, surfing, skating (convergences of these 2 sectors)
- Important sporting events (Olympics / Football World Cup/ X-Games / Ultra-Trail du Mont
Blanc)
Bibliography
The Name of the game : The business of sports- Jerry Gorman – Kirk Calhoun
The business of sports- Scott Rosner – Kenneth L. Shropshire
EVALUATION An individual written test at the end ; Duration 1 hour.
4
MODULE
1.2 TRADE CONSUMER EXPECTATIONS -GATE KEEPER
Person in charge
of the module
Benjamin Thaller Number of
hours :
20H TD S5 S6
■
Objectives
Give sutdents a first knowledge about main outdoor sports market actors so that they know
“who they are talking to”
Prerequisites First knowledge about Sports Market (Antoine Haincourt)
Content
SALES FORCE & DISTRIBUTION Sales rep jop and Sales force organization. Key constraints of the
job, planning, sample collection management, argumentaires, key dates Direct distribution vs
agents and importers The key stakes of international sales KEY ACCOUNT MANAGEMENT
Organization and management of different kind of distribution networks - Independent &
specialists - Chains - E-tailers IN STORE How are brands and products displayed in store? How
does staff “translate” brands’ sales pitch. Merchandising management according to different
kinds of outlets.
COMMUNICATION What do media expect from brands
PRESCRIPTION Athletes and ambassadors main actions and expectations What do media expect
from brands
Speakers : JC Arvat , J F Moreau (Millet) F Wesse or T Rouault (Frasteya – Snowleader) E
Gavaggio, N Riotord (1997 media)
Bibliography
EVALUATION
5
MODULE
1.3 VALUE MANAGEMENT
Increase Perceived Value and impact of Go To Market programs
Person in charge
of the module
Sylvie TRIBOUILLARD Number of
hours :
18H S5 S6
■
Objectives How to turn a possible economic constraint into a creative opportunity
Requirements
prerequisites
Computer & internet connection during tutorials for possible research on companies sites. Product samples from the outdoor and sports business to illustrate the course. Read the texts below (see Bibliography part).
Content
Introduction
Part 1 : Value chain and Economic constraints
Definition of value
Value chain
Target prices, target costs
Exercises : workshop on value chain and economic constraints
Part 2 : Perceived value & Offer cost control
How to change economic constraint into a new challenge for creativity
Product offer : range analysis
Product offer : cost analysis
How to increase perceived value thanks to a proper cost analysis
Service offer : another business model but same challenge
How to increase perceived value thanks to a proper service analysis
Possible limits and risks
Exercises : workshops on cost analysis - “do more with less” - “do much more with little more”
Part 3 : Optimize the efficiency of the Go To Market budget
How to change economic constraint into a new challenge for creativity
Go To Market : phasing and targets
Go To Market : efficiency criteria
How to optimize the budget of a product or service launch
Possible limits and risks
Exercises : workshops on Go to Market efficiency - “do more with less” - “do much more with little more”
Conclusion : Key Success Factors
Bibliography Links to texts will be provided later.
Evaluation - Multiple choice questionnaire on main concepts covered during the course
- Assessment at the end of each workshop session.
6
MODULE
1.4 BRAND MANAGEMENT
Person in charge
of the module
Thierry PARIS Number of
hours :
12H
S5 S6
■
Objectives
To give the students the understanding & the basic tools
to enable them to analyse the brand(s) they are going to work for next year
Requirements
Prerequisites
Computer & internet connexion during TDs for research on brands and creation of documents
Content
Part 1 : What is a BRAND ? The origin of Brands The definition of a brand Brand capital & brand project Exercices
Part 2 : The ingredients of a BRAND Company ingredients Market ingredients Main consequences for brand management Exercices
Part 3 : Some keys to analyse a BRAND Brand territory Brand contribution Brand audience Brand status Brand relationship Exercices
PART 4 : CONCLUSION / SYNTHESIS
Bibliography
http://www.prodimarques.com/les-marques/anthropologie-de-la-marque.php
EVALUATION After exercise of each part
7
MODULE
1.4 Brand Management : Toolbox and Processes
Person in charge
of the module
Noémie POULAIN Number of
hours :
12H
S5 S6
■
Objectives
Strong brands are different, relevant and consistent. Objectives of this module are to :
- identify your levels of actions to build and manage strong brands (toolbox)
- give you keys to use these tools the right way (processes and methods) Each
part of the course will be supported with examples and illustrations.
Prerequisites /
Content
Part 1 - Identify your levels of actions
1. Your brand has a role
2. Your brand has a voice
3. Your brand is behaving on the market
Part 2 – Learn how to use them : Methods and Processes
1. What to do first, next year, when you take on your job
2. Globally : whatever the project, how to take things the right way
3. Give your projects a good start : focus on the brief
Bibliography
EVALUATION
8
MODULE
1.5 INTERCULTURAL MANAGEMENT
Working with Asia – Exemple of China.
Person in charge
of the module
Thibaut POUPARD
Number of
hours :
12H
9H C + 3H
TD
S5 S6
■
Objectives
To give students an understanding of cultural and working environments in China that leads to
appropriate behaviors and communication strategies in order to manage development projects with
chinese partners.
Prerequisites /
Content
Part 1 : China – Culture and work organization Cultural & industrial context Work organization in a factory Chinese working culture.
Part 2 : Communication and behaviors Build a trusted relationship Understand and being understood Negotiation Communicate improvement opportunities
Part 3 : Project Management with China. Understand role and constraints of development and production: Project stages, deliverables and timings.
Adapt communication to each project stage.
Part 4 : CONCLUSION / SYNTHESIS
Bibliography
EVALUATION Questionnaire after Part 1 & 2. Personal work restitution after Part 3 & 4
9
MODULE
1.5 INTERCULTURAL MANAGEMENT : WORKING WITH USA
Person in charge
of the module
Jacques PRALLET Number of
hours :
12H S5 S6
■
Objectives
To give students an understanding of cultural and working environments in the USA, in particular
in US corporations, leading to appropriate behaviors and communication skills in order to success.
Prerequisites none
Content
Part 1: Introduction Intercultural Management: what does it mean?
Global economy
Presence and influence of multinational companies
Part 2 : Management US management vs European management styles/rules:
- Hierarchical organization - Hierarchical relationship
Accountability: stake holder – responsibility- delivering… Execution is key / Strong emphasis on forecasting process Reporting concept /Risk and opportunities concept /Fact based approach There are no problems, only solutions / Little room for surprise Management main focus: always meeting customer satisfaction “customer is our boss” Job must be conducted within a strict legal frame
Part 3 : Behavior Loyalty /Commitment / Respect and apply company values Rules, codes to adopt and strictly follow within a US company Timely communication What coworkers can do and cannot do
PART 4 : CONCLUSION / SYNTHESIS
US corporation environment encourages professional development when the sum of rules, codes and conducts have been well assimilated.
- Easy access to internal promotion - Contribution to organization and management skills
Starting a career within a US environment is a valuable experience giving access to great professional opportunities.
Bibliography
EVALUATION Multiple choice question on parts 2 and (50%)
Case studies (50%)
10
MODULE
1.6 SUSTAINABILITY AND THE SPORTS INDUSTRY
Person in charge
of the module
B MARIAS
S TOUSSAINT
Number of
hours :
18 h
S5 S6
■
Objectives
Raising awareness around sustainability in the sports industry
Understanding the basis of the approach. Analyzing proposed solutions in relevant and
critical ways. Reacting to changing rules. Bringing proposals forward and making coherent
choices and arguments.
Requirements ---
Content
What does mean sustainability in the sports and leisure business? How can we implement it in
our daily activities? Who can help? Who can inspire us?
Corporate Social Responsibility at the brand level: Understanding the key fundamentals of
CSR.
CSR in practice: Concrete implementation of CSR actions into your future company.
Eco design fundamentals: understanding and identifying key environmental impact of a
product at every stage of its life cycle (design, materials, production, transportation, retail, use
& car, end of life). Discovering tools to reduce those impacts and design product with
sustainability in mind.
Textile and footwear end of life: Waste creation and management is a big issue in the textile
and footwear industry. How can we become better and find solutions to stop sending textile to
incineration or landfill. REDUCE-REUSE-REPAIR-RECYCLE-RETHINK
Key environmental regulations & labels: at the French, European and international level.
Bibliographical
sources
http://textileexchange.org :
http://www.europeanoutdoorgroup.com/responsibility/ www.oree.org:
www.ecotextile.com:
www.csrtextile.com:
- Reduce, Reuse, ReDesign: Strategies for Sustainability – Nathan Shedroff – New riders Publishing - Let My People Go Surfing: The Education of a Reluctant Businessman – Yvon Chouinard – Penguin Press
- The Responsible Company - Yvon Chouinard & Vincent Stanley - Patagonia Paperback Book
- Cradle to Cradle, Remaking the way we make things – William McDonough & Michael Braungart - North Point
Press, 2002
EVALUATION
11
MODULE
1.7 PROJECT MANAGEMENT - COACHNG
Person in charge
of the module
C RIEU Number
of hours :
15H
S5 S6
■
Objectives
Learning methodologies and tools for project management.
Individual coaching
Requirements
---
Content
Methodology and tools of project Management:
1. Definition of a project
The life cycle of a project, the specifications sheet, the stages of a project, standardization.
The 9 skills families of a project manager
2. Managing communications
Communication and solving problems tools
3. Managing delays and costs, scheduling
PERT GANTT MSPROJECT
4. Managing risks
Methods and tools
5) Managing human resources
Team profils, leadership, CSR..
Define specifications of your group projects
Lead your group projects
Individual Coaching
Internship, CV, cover letter, personal projects
Bibliographical
sources
Principles of Project Management, John R. Adams
Project Management (The Briefcase Book Series) , Gary R. Heerkens (Paperback - November 5, 2001)
The People Side of Project Management, Ralph Kliem and Irwin S. Ludin, Gower Press, ISBN 0-566-
07668-3
EVALUATION Specification report : oral presentation
12
MODULE
2.1 Basics of sport offer design, consumer profiles and segmentation
Person in charge of the module
Christophe Chedal Anglay- Noemie Poulain
Number of hours :
33H S5 S6
■ Objectives
Get knowledge of the range design basics : - Specific context of sport products - understanding of the communication potential of products - user centered range design - Brand identity construction through the range of product
Requirements prerequisites
UE 1
Content
1-a : Sport product background: product design and innovation thought the history of sportsware and skiing
- Product design and innovation - An history of sportsware - Case study of ski
1-b : Your product is your first and best media - Reading levels in all medias - how a brand is made visible in a specific situation - metamorphose a product shape with coloring, - designing a product through their representation into the medias
1-c : How to build a relevant, user-centered product offer Product role toward the brand, market and consumer. From single product to product offer: range and set of products . Marketting tools to built a relevant offer
1-d : Brand architecture graphic identity naming communication case study
Bibliography
Cf each 1-abcd courses
EVALUATION Project review UE2-1 : Definition of the brand value, Personas of the range, Range or set of product brief
13
MODULE
2.2 Design tools : Trends, colors, graphics, touch and feel, in product and textile design
Person in charge of the module
Claire Alvernhe Number of hours :
39 S5 S6
■ Objectives
Get knowledge of design tools: - moodboard - Colour, Material and Finish tools and definition
Requirements prerequisites
UE 2-1
Content
2-a : process, players and moodboard - different steps of design process and diferent metier involved
The moodboard: roadmap for product design management 2-b : Brand identity designed by the volume and graphics of a product How to build a dynamic product through volume and lines How to create a new product by assembling components. How to create a product line through color, materials and finish (CMF). How to strenghten the consistency of a range through graphics applied to the products
2-c : elements of technical textile product design case study of backpacks and a wet suit tech pack examples
Bibliography
Cf each 2-abc courses
EVALUATION Project review UE2-2 : Definition of range or set and the mood of it/ graphic , look and feel guidelines/ detailed definition of one product
14
MODULE
2.3 Product communication support tools, design value and internationnal design process
Person in charge of the module
Fabrice Hemon Number of hours :
30H S5 S6
■ Objectives
Get knowledge of the communication supports related to the product Get knownledge of the timing, cost and wordwide context of a range developpement
Requirements prerequisites
UE 2-2
Content
3-a : Packaging: a concentrate of brand and product communication 3-b : Communication around the product From the range design brief to the lauch on the market, all the milestones of a projet. Focus on the relation with worldwide suppliers
3-c : Timing, the key of sucess of a product range From the range design brief to the lauch on the market, all the milestones of a projet. Focus on the relation with worldwide suppliers
3-d CMF value CMF technologies and related costing value and percieved quality tech pack
Bibliography
Cf each 3-abcd courses
EVALUATION Project review UE2-3 : design of a related to product comunication, tech pack of the product defined in UE3-2 with element of costing
15
MODULE
2.4 POROJECT EVALUATION PROCESS
Person in charge of the module
Martine ROY Number of hours :
21H S5 S6
■ Objectives
- Get knowledge of the different methods used when evaluating a product, range, market, target. - Be able to select the appropriate method according to context (planning, budget) and objectives (create, improve, extend, launch, relaunch) - Experiment one or a combination of methods during the operational group projects
Requirements prerequisites
UE 2 part 1-2-3
Content
Part 1 : The main principles - Qualitative techniques (interviews, ethnographic observations, focus groups, etc.) - Quantitative techniques (develop the questionnaire, process the results) - Collect the information (face to face, tel, skype, online, data Bases, desk research) - Interpret and communicate the results
Part 2 : The different types of evaluations - Product evaluation (ideas, concept, design, color, graphics, packaging, price + testing product in real
life) - Communication evaluation (ad, name, argumentaire, website) - With consumers - With dealers
Part 3 : Experiment Implement the different techniques in different situations, based on student group projects. Infer the key factors for a successful evaluation (organization, state of mind, etc.)
Part 4 : Conclusion and takeaways
Bibliography
Product design and development (Ulrich and Eppinger) Marketing Management (Kotler and Keller)
EVALUATION Applying product evaluation to group project/internship
16
MODULE
2.5 INNOVATION MANAGEMENT
Person in charge
of the module
Anne Poncet-Berthinier, Vincent
Capponi
Number of
hours :
15H S5 S6
■
Objectives
This module aims to enable students to understand the main issues of the management of
innovation and to appreciate the relevant skills needed to manage innovation at both strategic
and operational levels.
Prerequisites
Content
PART 1 – MANAGING INNOVATION
1.1. What is innovation and why does it matter?
1.2. Innovation strategy
1.3. Leadership and organization of innovation
1.4. Innovation as a core business process
PART 2 – SEARCHING FOR INNOVATION
2.1. Sources of innovation
2.2. Innovation networks and communities of innovators
2.3. Open innovation and collaboration for innovation
PART 3 – CAPTURING VALUE FROM INNOVATION
3.1. Developing new products and services
3.2. Commercialization and diffusion of innovation
3.3. Exploiting Knowledge and Intellectual Property
In each session, there will be an in-class, case-based exercise. All students are expected to
participate in the exercises.
Bibliography
Tidd & Bessant, Strategic Innovation Management, Wiley, 2014
EVALUATION Written test
17
MODULE
3.1 COMMUNICATION BASICS
Person in charge
of the module
Armelle Solelhac Number of
hours :
10h S5 S6
■
Objectives
1. To understand and to master the basics of communication
2. To define your communication strategy
3. To create your communication plan
4. To diagnose, to evaluate and to manage a communication plan
Requirements
prerequisites
Content
This lecture aims to teach the basics and main tools used in communication, in order to allow students to move from theory to practice.
Introduction (1h)
1. Theories of communication
2. The scope of communication
Part 1: Communication strategy (3h)
1. How to define your communication strategy
2. Tools used in communication strategy
3. Focus on the brand and its components (brand platform, logo, etc.)
Part 2: Communication action plans (5h)
1. How to elaborate a communication plan
2. Tools used in the communication action plan
3. Focus on media action plans: Newsletter & Marketing automation, Website & SEO, Social media, influence & e-reputation, Press Relations, publications, advertising
4. Focus on non-media actions: public relations, events, trade shows, sponsoring, patronage, partnerships & co-branding, street & ambient marketing
5. How to diagnose, evaluate and manage your communication plan
Bibliography
Adary, Libaert, Mas, Westphalen, Communicator, Dunod, 2015
Adary, Riom, Libaert, Toute la fonction communication, Dunod, 2010
Aim, Billiet, Communication, Dunod, 2015 …
EVALUATION 4 Q/4 – 1 hour
18
MODULE
3.2 BIG IDEA
Person in charge
of the module
Rodolphe Cadoret / Benjamin Thaller Number of
hours :
24H S5 S6
■
Objectives
To be able to build a product offer that is complete and innovative.
To understand and analyse the offer performance on the target markets.
Requirements
prerequisites
Content
1. BIG IDEA genesis - Gestation process for ideas production - The tunnel of the intra-company innovation: risks & opportunities - The different types of Big Idea: business model, technology, commerce, social ... - What means to detect their relevance (mini-case to be treated in subgroup) 2. Is the IDEA BIG Sufficient? - A tool to understand the business environment of innovation projects - How to evaluate the relevance of the business package associated with the big idea - Work on a concrete case of "launching" with BI 3. From the BIG IDEA to the STORY - Definition of storytelling - Notions of brand nurturing - How the STORY can stage the Big Idea - What are the key success factors - Work on a concrete case
Bibliography
EVALUATION
19
MODULE
3.2 – BIG IDEA
TIME LINE AND BUSINESS PACKAGE
Person in charge
of the module
Benjamin THALLER Number of
hours :
5H
S5 S6
■
Objectives
Give students the organization methodology to be ready to bring to the market a BIG IDEA
Requirements
prerequisites
First knowledge about Outdoor Sports Market environment (UE1) Mastering key communication basics (UE3.1)
Speakers Speakers : Benjamin Thaller – Rodolphe Cadoret
Content
KEY STAKEHOLDERS Reminder of the key targer groups we are addressing.
- What message should they get - How can they get it - When should they get it
OUTDOOR TIMELINE
- Yearly marketing calendar - Launching plan countdown - Different communication phase
BUSINESS PACKAGE How to build a communication plan
Bibliography
To come
EVALUATION
20
MODULE
3.3 COMUNICATION DIGITALIZATION
Person in charge
of the module Frédéric Dumonal &
Pierre-Henri Desvignes
Number of
hours : 30H S5 S6
■
Objectives
Digitalization of the product and corporate communication
Requirements prerequisites
Communication Basis Understanding of the Big Idea concept Understanding of the big idea spread through timeline into the outdoor market
Content
1) Digital marketing introduction and tools review ● Definition of the Brand Ecosystem / Ressources and functions associated / E-commerce
introduction
● Definition of a Digital marketing plan (activation)
● Explaination of the digitalization (online/offline) into sports.
● Digital VS Real Life : avantages and limits
● KPI’s
2) New approach and tendancies in the digital marketing era :
● Inbound Marketing & Native Advertising
● Definition of a Media Brand VS individual media
● Storytelling and case studies
● Consumer data / Customer relationship management
● Big Data Introduction
3) Social Media / Mobile / New platforms = Focus Social Media
● The Brand into Social Media : a look at the context
● Evaluation of the platform regarding the context
● Importance of the Mobile in the strategy
4) Practice = Case studies
● Analyse and estimate a digital marketing strategy
● Create a strategy for a sport brand with argumentation
● Conceptualize a Brand content strategy
● Develop a visibility on Social Media
● Argue and evaluate choices and strategy
Bibliography
EVALUATION
21
MODULE
3.4 GOTOMARKET 1 – TRADE COMMUNICATION
Person in charge
of the module
Claire Muzart &
Laetitia Tissot Bonvalot
Number of
hours :
25H S5 S6
■
Objectives
Provide students with an extensive knowledge of operational marketing strategy & tools Create a commercial and communication assortment package = When marketing support sales support marketing
Requirements
prerequisites
Intervenants : Caroline GONIN (GTX) et Marie Accambray (visite chamonix)
Content
Chamonix stores visits & Salomon HQ PHASE 1 Brand to sales reps to buyer INTERNAL SELL IN / TOOLS & EVENTS (sales meeting, showroom quidelines, workbook, book Salomon sales) EXTERNAL SELL IN / TOOLS & EVENTS (brand & product presentation, tradeshow, demo days, catalogue, showroom, Trade Press) Early season sales PHASE 2 Brand to sales reps to staff floor Shop Trainings (physical and on line) Promotion Incentives PHASE 3 In store Visibilities
Retail marketing: Animation of the different shops network Visual Merchandising -windows -VM book -POP Instore activation: -instore OP -instore event
Bibliography
EVALUATION
22
MODULE
3.5 GOTOMARKET 2 – CONSUMER COMMUNICATION
Person in charge
of the module
Cyril PERGAUD Number of
hours :
5H or a
full day S5 S6
■
Objectives
Present the context / the preparation / the implementation / of a communication plan BTC
Requirements and
prerequisites
Knowledge of the marketing timeline (what does each actor need ?)
Understanding of the big idea function at the heart of the speech and the communication plan.
Content
STRUCTURE OF THE COMMUNICATION PLAN (2h) By starting from the timeline which is your red wire, presentation of :
Today’s off- and online ecosystem.
The different receivers / audiences (to whom the brand is addressing depending on the
support)
The brand’s typology / its stakes => startup / international brand / different markets.
Communications goal : market introduction / notoriety / disruption / education
The importance of the budget. How to make the best choices / define the main objectives.
MEDIA INNOVATION TO REINVENT THE MEDIA MIX (1h) The PAID / OWNED / EARNED MEDIA revolution
Today the brand is a real message sender, a media
CREATIVITY AT THE HEART OF THE COMMUNICATION PLAN (2h)
Example of a brand launch or activation by using / exploiting the best complementarity
between different supports.
Creative pictures, design graphics and messages
Creativity in the activation system (innovative use of supports)
GROUP EXERCISE (3) One afternoon to present a case study
Goal and scoring on the basis of students’ choices regarding the context and the brand’s
goals = >
Presentation of the BI that makes the link between the genesis of the product and the
creative concept of communication
Budget dispatch between off- and online supports
Dispatch between the POE
Bibliography
EVALUATION
23
MODULE
3.6 GOTOMARKET 3 – CONTENT MANAGEMENT
SPORTS MKG PLAN / STORY TELLING / STRORY SELLING
Person in charge
of the module
2 GINO DECISIER
GUILLAUME DESMURS
Number of
hours :
15H S5 S6
■
Objectives
Provide students with a basic overview of Sports Marketing Topics. Create a Sports MKG plan / package = How Sports MKG can be a relay & a support for sales.
Requirements
prerequisites
Intervenants : Bruno Bertrand / Aurelien Colin
Content
Chamonix stores visits & Salomon HQ
PHASE 1 Contracts / images / The Right Start of Sports MKG plan Create all conditions internally first of a adapted & efficient sports MKG plan How to insert it & value it in a global mkg plan. Identify all actors internally who will relay the plan / story Define steps from idea to internal & external. PHASE 2 Leverage small to big actions with existing tools (Social Networks) Make concrete & efficient noise externally. Learn how & where to listen about noise produced. How plan impact sales & not only brand perception. PHASE 3 Mesure & repeat actions for a bigger audience Risk & opportunities of a long term plan. How to make it evolve ?
Bibliography
EVALUATION
24
MODULE
3.6 GOTOMARKET 3 – CONTENT MANAGEMENT
BUSINESS PLAN
Person in charge
of the module
Benjamin THALLER Number of
hours :
5H S5 S6
■
Objectives
Help students building a real Business Plan
Requirements
prerequisites
Good knowledge of Outdoor market – Communication basics and tools
Speakers Speakers : Benjamin Thaller – Rodolphe Cadoret
Content
BUILDING A BUSINESS PLAN Being able to manage a communication program means being able to anticipate all the needs, the budget, and make it known.
- Budgeting rules - How to referee between the main actions - How to inform my partners, to commit them - Do not forget to communicate on the communication
WHEN OPERATIONAL MARKETING FEEDS BRAND AND BUSINESS Even though communication is at the end of the chain, communication and promotion “operator are at the heart of real market. It is key to involve them in the Design and Communication process
- Evaluation of the efficiency of communication program Briefing for next campaigns
- Direct market research to evaluate market evolution : competition, sport trends, consumer behavior and expectation
- Operational marketing is the expression of Brand voice will help the brand to reassess its positioning and contribute to the renewal of its product offer.
-
To come
EVALUATION
25
MODULE
GROUP PROJECT
Person in charge
of the module
C RIEU Number of
hours :
120H S5 S6
■
Objectives
Learning and working in groups to follow a professional specifications sheet. Learning how to
use tools for project management. Presenting your work and convincing the customer.
Prerequisites
Content
Creating a supervised project by means of two possible options:
Students will apply project management techniques throughout their professional project
created by a team of 3 or 4 people for a company.
The supervised project will be overseen by a member of the teaching staff as well as by a
manager in the company that requested the project.
There are various subjects in the areas of communications, design and digital marketing
Bibliography
EVALUATION
26
MODULE
INTERNSHIP
Person in charge
of the module
C RIEU Number of
hours :
4 to 6
months
S5 S6
■
Objectives
Students must apply the knowledge and skills acquired during their coursework to their
internship within a sports company or organization.
Prerequisites
Content
The internship is an important part of the student’s education. This initial contact with the
realities of the profession will allow students to bring together what they have learned during
the program, to become aware of the socio-professional environment, and to sharpen their
personal skills.
The focus of the internship must be identified by the company and approved by the internship
supervisor.
At the end of the internship, students must write and then defend a thesis or an internship
report in front of jury. The quality of their presentation and written thesis will both be
evaluated.
Bibliography
EVALUATION