Gminks Resume
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Gina Minks - 1 -
GINA MINKS
[email protected] HTTP://GMINKS.EDUBLOGS.ORG
Social Media expert and Instructional Designer experienced in developing technical training instruction for
internal personnel, partners, and clients. Proven ability to manage instructional projects, perform needs analysis,develop and deliver courses.
EXPERIENCE
EMC, FRANKLIN MA 2006 PRESENT
$16 billion company that is the world leader in products, services, and solutions for information management and
storage.
Senior Program Manager Social Media (2010 Present)
Responsible for designing and implementing social media policy for the Technical Education and
Certification organization of EMCs Education Services.
Responsible for the health and growth of the Proven Professional Community on the EMC
Community Network (ECN). This involved:
o Mentoring a team of approximately 12 individuals from diverse groups within the
organization on ways to interact effectively using social media
o Training other department members how to use the Clearspace platform to post discussions
and documents (wikis)
o Building processes to incorporate the community into existing communications processes
o Organize, analyze, and reporting community metrics quarterly
o Collaborating with the ECN team to improve user experience on the Clearspace platform
Developing overarching social media policies
o Establish strategic plan to incorporate social media into the existing Education Services
procedures and polices
o Create best practices for social media, including listening, following, and engaging all
Education Services audiences. Construct specific rules of engagement in areas such as
Clearspace, Twitter, Facebook, LinkedIn, YouTube, Flickr, and Orkut
o Developed and executed a series of consultative presentations that helped stakeholders
better understand how social media can be used to close process gaps in the organization.
o Developed a system using RSS feeds and free tools such as Tweetbeep to listen to social
media cues
o Worked with the Education Services portal team to integrate the portal and social media.
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Gina Minks - 2 -o Lead administrator for the Facebook Fan Page for EMC Proven Professionals.
o Lead administrator for the EMC Education Twitter account
o Lead editor for the HootSuite account used by the EMC Education Twitter account
Act as a consultant about using social media for:
o All external communications about EMC Educations offerings
o EMC World
Senior Technical Education Specialist (2006 2010)
Design and develop technical training in support of the Proven Professional Curriculum.
Responsible for developing courseware for network configuration and compliance software. This
includes:
o Curriculum design for the VoyenceControl software suite
o Courseware design, development and delivery
o Forecasting, ordering, installing, and configuring lab equipment
o Managing relationship with company contracted to deliver the courses
o Serving as a technical SME
o Participate in test writing workshops in support of the EMC Proven ProfessionalCertification Exams.
Early adopter of EMCs Social Media platform.
o Created an internal weekly round-up of Storage industry blogs and a team to write the
round-up. Mentored team to blog effectively.
o Evangelist for my organizations participation on the internal and external Social Media
platform
o Piloted Knowledge Worker Competency training series to introduce Education Service
personnel to enterprise collaboration tools such as communities, wikis, and RSS feeds.
EMC Proven Professional Community Evangelist (2008 2010)
Promoted and created discussions and participation in the community that supports the EMC
Proven Professional Certification program.
o Community available athttps://community.emc.com/community/connect/emcpp
Used all means available to promote the EMC Proven Professional Community, including word of
mouth, email, Facebook, Orkut, LinkedIn and Twitter
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PERCEPTIVE INFORMATICS, LOWELL, MA 2004 2006
A subsidiary of PAREXEL that develops and markets technology products and services to pharmaceutical,
biotechnology and medical device industries.
Build and Release Engineer (2005 2006)
Implemented and managed the Build and Release process for four core products.
Developed working models of Software Configuration Management (SCM) tools using CruiseContro
and Anthill. The models were developed to integrate seamlessly into the existing environment, and
were designed to be accessible by teams in several geographic locations.
Technical Operations Engineer (2004-2005)
Administered mixed environment of approximately 200 Windows, 60 Linux servers, and 2 SANs
that hosted web, voice, and fax applications which supported clinical trials.
Served as point person for Linux administration, responsible for creating and implementing
kickstart policy for standardized installation of Linux servers, implementing centralized syslog
logging for the Linux servers, and creating, implementing, and maintaining user sudo policy whichallowed users to manage their own development process.
Worked on a team to create and implement a replication and disaster recovery plan. Determined
which hosts and files were to be replicated, installed and configured the software, created play
book for disaster recovery procedures.
Created documentation for servers and processes to meet requirements of FDA audits, including
installation qualifications, test plans, and installation guides.
SMITHSONIAN ASTROPHYSICAL OBSERVATORY, CAMBRIDGE, MA 2002 2004
Research facility of the Smithsonian Institution affiliated with the Harvard College Observatory which focuses on
space science research.
Systems Administrator
Administrator for UNIX enterprise consisting of 300 Solaris 2.8 workstations and servers, as well as
20 RedHat workstations and servers.
Installed, restored, and decommissioned new user workstations using jumpstart and kickstartsoftware.
Assisted in the rollout of support for RedHat Linux. Created and edited finish scripts to harden the
OS for site environment.
Wrote and delivered technical workshops for user audience. Created web page of presentation, as
well as a web template for future technical workshops.
Created archive for administrative emails using mhonarc and htdig. Created perl script to automate
updates to the archive. Documented procedure using FrameMaker.
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EDUCATION
MS, Instructional Systems, Florida State University, Tallahassee, FL, expected 2010
BS, Information Studies,Florida State University, Tallahassee FL,2001
AS, Electronic Engineering Technology, Okaloosa Walton Community College, Niceville, FL, 1998
CERTIFICATIONS/AWARDS
Nominated, eLearning/Corporate Blog Edublog Awards 2010
EMC Proven Professional: EMCPA, EMCIE (SAN), EMCTA (SAN)
Certified Technical Trainer (CTT+)
ITIL Foundations Certification
Humanitarian of Year Award 2001, School of Information Studies, Florida State University
CONFERENCE PRESENTATIONS
Summer 2009: New England Instructional Design Symposium eLearning Guild
Co-Presenter A Blueprint for converting ILT Learning to eLearning
March 2010: Learning Solutions Conference eLearning Guild
Panel Member Learning Through Social Media
VOLUNTEER WORK
Greater Worcester Land Trust
Aspergers Association of New England
http://edublogawards.com/2009/best-elearning-corporate-education-blog-2009/http://www.elearningguild.com/showFile.cfm?id=3521http://www.elearningguild.com/showFile.cfm?id=3521http://edublogawards.com/2009/best-elearning-corporate-education-blog-2009/http://www.elearningguild.com/showFile.cfm?id=3521
