GlobalSim
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Transcript of GlobalSim
One Global SIM card for over 200 countries Substantial savings on voice and data
◦ About 50% savings on roaming calls◦ About 70% savings on data roaming* Savings are dependent on countries
Simple to implement◦ Even for non tech-savvy users
Works on all unlocked phones◦ Standard and MicroSIM
What is GlobalSim
International coverageCountry Telco Country Telco
AustraliaTelstra , Hutchison , YES OPTUS Philippines Globe, Smart Communications
ChinaChina Mobile , China Unicom Thailand Total Access Communications, True
HK Hutchison Taiwan VIBO Telecom
IndiaTATA TELESERVICES, Vodafone Vietnam Hanoi Telecom
Indonesia PT Indonesian Satellite UAEDu - Emirates Integrated Telecommunications
Japan NTT DoCoMo UK
Cable&Wireless, T-Mobile, ORANGE, Hutchison, Telefonica, Vodafone
S Korea KT, SK USA AT&T, T-Mobile
Malaysia MaxisRest of the world Over 180 telcos worldwide
1. Replace your Singapore SIM with GlobalSIM when travelling
2. Carry a second phone
3. Dual SIM casing for iPhone4 & 4S only
Ways to use GlobalSim
Dual SIM iPhone4/S casing
Specially made iPhone4/S casing that holds 2 SIM cards.
User simply toggle a switch to change the SIM and restart the phone
Only for GlobalSim customers
Make calls as usual (via phonebook or dialer)◦ Outgoing - SIM will trigger a callback
automatically◦ Incoming – pick up as usual
Send SMS as usual
Data◦ Set APN to ‘send.ee’ on phone to use data◦ Turn on Data Roaming
How to use
SIM card one-time fee of $60◦ Waived if taking 12 months contract
Monthly subscription of $10◦ for number subscription
Usage charges◦ Roaming Calls◦ Roaming Data
Charges for GlobalSim
1. What will show on the other party’s phone when I call them
a. Your GlobalSim number will be shown2. Can I see the CallerID of who is calling me
a. Yes3. What phone number comes with GlobalSim
a. +372 XXXX XXXX4. Will the GlobalSim work with any phone
a. Yes it works with any unlock phone5. Can I receive calls from my local mobile
a. Yes. You can divert calls from your mobile to a specific Singapore number we provide
FAQ – General Qns
6. Can GlobalSim be used just for data? E.g. iPad? a. Yes it can
7. Can I use it on my BlackBerry to retrieve emaila. No, if you are using BES for email. Your internet
email such as Gmail and Hotmail will work fine8. Is there any monthly or daily package for data
roaminga. We only provide a per usage charge for data
roaming now9. Is there a nanoSIM version for iPhone5
a. Yes, the nanoSIM should be made available in Nov12
FAQ – General Qns
1. Must I have the country code whenever making a call
a. Yes. Country/area code must be included in all outgoing calls
2. How do I receive calls to my home mobile on GlobalSim
a. Just set call forwarding to a specific local number given to you. The number should be written on the SIM card holder given with your GlobalSim
3. Can I send SMSa. Yes. Send sms as usual. Your recipient will see your
GlobalSim number
FAQ – How to use
4. Do I need to change any setting on my phone to use GlobalSim
a. Only for data roaming. Just change the APN to ‘send.ee’ and turn on Data Roaming on your phone to start surfing. The setting automatically changes back when you change back to your local SIM.
5. Must I select the operator to connect to while overseas
a. GlobalSim will automatically connect to the operator. You do not have to manually select
FAQ – How to use
1. My GlobalSim cannot register on the roaming network
a. Turn off your mobile. Remove the battery for 20s. Insert back the battery and turn on your phone
2. I forgot my GlobalSim numbera. The number should be written on SIM card holder
given with your GlobalSim. Alternatively, just dial 099 to retrieve your number
3. Is there a customer service hotlinea. Yes. +65 6100 3090
FAQ – Troubleshooting
Brightline Communications Pte Ltd is a telecommunication solution integrator
Local Business partners: StarHub, M1 and Hoiio International Business partner: Belmont Telecom
Inc
About Brightline Communications