Globally Act Locally

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    Connecting globally, catalyzing change locally

    The World Bank Institute

    Connecting globally,catalyzing change locally

    The capacity or change

    Capacity is the ability o individuals, organiza-tions, state institutions, coalitions, and society

    itsel to catalyze change to achieve their devel-

    opment objectives. Capacity development is

    thereore a country-led and country-owned

    process o change, requiring collective solutions

    rom all segments o societypublic, private,

    and civil. The overarching objective is to createcapable and accountable states, a competitive

    and responsible private sector, and an engaged

    and empowered citizenry.

    Collective solutions require new orms o

    collaboration, whether through public-private

    partnerships or the provision o inrastructure,

    health, or education; citizen report cards to

    improve public service delivery; or mayors

    working together or climate change mitigation

    in urban centers. Developing the capacity or

    collective action means developing the capacity

    o entire leadership teams or ministries. It also

    means building multistakeholder coalitions,

    sometimes even among conicting social groups,

    to orge a consensus or change.

    Our vision

    Our vision is to be a catalyst or action that leadsto change, and to serve as a global connector

    o knowledge, learning, and innovation. WBI

    connects globally to catalyze locally.

    Our approach

    Eective capacity development must be trans-

    ormational. It must reach beyond training andtechnical assistance to inspire, empower, equip,

    and connect leaders and coalitions o state and

    nonstate actors.

    As a broker o global knowledge, WBI

    works with donors, learning institutions,

    and centers o excellence that can shape,

    customize, and deliver content locally. We

    link global sources o knowledge through

    our platorms or South-South exchange and

    innovation. We connect, through World Bank

    operations, to the best sources o knowledge

    and fnance and to partners who provide unds

    and expertise.

    Successul capacity development activities

    should lead to measurable changes in

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    knowledge, practices, products, and services

    that improve the institutional environment in

    which development progress can be achieved.

    WBI supports capacity development strategiesand programs that are locally-owned.

    Extensive partnerships with governments,

    civil society organizations, proessional

    networks, and private sector associations,

    coupled with the use o technologies such

    as e-learning and the Global Development

    Learning Network (GDLN), also enable us toadopt a wholesale approach and take our

    programs to scale.

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    Connecting globally, catalyzing change locally

    Our business lines

    WBI oers several business lines that support

    debate, experimentation, and sharing o inno-

    vative ideas. These can be used alone or incombination depending on country needs.

    Practitioner exchanges

    WBI promotes a catalytic approach to capacity

    development which galvanizes practitioners to

    action. We provide products and services to

    support South-South knowledge exchanges andlearninginspiring policymakers and develop-

    ment proessionals by putting them in touch with

    successul development solutions rom other

    parts o the world.

    South-South Experience Exchanges: In

    Arica, countries seeking to develop a skilledworkorce that can compete in providing

    inormation technology services have been

    learning rom India. A 54-member delegation

    rom eight Arican countries visited India or

    a frst-hand look at inormation technology-

    enabling policy models and the corporate

    workings o Inosys, Microsot, and other

    industry leaders.

    The Global and Regional Development

    Debate Series brings together eminent

    academics, fnance ministers, and central

    bank governors to discuss new approaches

    to development and economic strategies

    that enable countries to compete in the

    global economy.

    Innovation platorms

    In addition to exchanging practitioner experi-

    ences we also scan or, incubate, and scale up

    transormative innovations.

    WBI provides online platforms as well

    as innovation fairs and clinics to supportand share innovative practical solutions

    to development challenges. Examples

    include using mobile Inormation and

    Communication Technology or social

    accountability, youth initiatives or conict

    prevention, and geomapping to promote

    transparency. We work with local and

    international partners and networks to

    solicit and screen promising ideas, and

    with organizations such as Ashoka and

    Santa Clara University to expand the pool

    o innovative projects.

    Development Marketplace (DM)is a

    global and regional competition or early

    stage innovations with strong potential or

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    development impact and replication. More

    than a thousand social entrepreneurs havereceived seed money rom Development

    Marketplace over the past decade to

    scale up innovative startup projects that

    help the poorest. The DM supports local

    intermediaries to provide pre-investment

    technical assistance to social enterprises

    and to connect them to a growing pool oexternal investors

    Leadership and coalition building

    Leadership is not only an individual ability, but

    a process o mobilizing resources, people, and

    groups to achieve a desired end. WBI and its

    partners oer seminars and advisory services onleadership development and coalition building

    or policymakers, and skills-building activities in

    several sectors and thematic areas. We also oer

    programs to build the capacity o civil society

    organizations, and to engage business and

    youth in taking collective action or public sector

    accountability and combating corruption.

    WBI helps advance good governance

    in the extractive industries by building

    multistakeholder coalitions among

    government, civil society, and the privatesector at dierent points in the value chain,

    beginning with awarding o licenses.

    We mobilize alliances to help mayors and

    city ofcials manage expanding cities

    in a sustainable and green manner. We

    deliver knowledge exchange services to

    over 3,000 cities to help city managersdeliver public services through innovative

    fnancing mechanisms and public private

    partnership structures, while also sharing

    best practices in climate change mitigation

    and adaptation.

    We support networks o institutions that

    can hold the state to account, such asparliamentary public accounts committees

    to oversee public fnance management;

    and a network o Supreme Court justices

    or peer exchanges on issues o judiciary

    transparency and accountability.

    Social accountability networks can make a

    lasting contribution to better governance.We help build networks o civil society

    organizations by partnering with the

    Afliated Networks o Social Accountability

    (ANSA) in Arica, East Asia, and South Asia.

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    Structured learning

    Structured learning programs help develop

    skills and address capacity constraints in priority

    sectors or disciplines through courses, work-shops, and conerences. Flagship courses are

    oered by country and regional institutes and

    through the use o e-learning. For example:

    Our Flagship Program on Health Sector

    Reorm and Sustainable Financing, frst

    developed over a decade ago with HarvardUniversity, has been delivered across

    several regions. WBIs state-o-the-art

    curriculum on health systems management

    has been adapted and oered through

    regional health networks such as the Asia

    Network for Capacity Building in Health

    Systems Strengthening. WBI started the frst Urban Management

    Certifcation Program, initially in

    partnership with the Administrative Sta

    College o India, a national training

    institute based in Hyderabad, and

    subsequently with other state-level

    training institutes. WBI has supportedcontent development, peer review, and

    pedagogical approaches or the use o

    case studies, new learning techniques, and

    learning technologies.

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    Strategic priorities and thematic areas

    WBIs programs advance the rontiers o devel-

    opment thinking and practice. They do this in

    collaboration with other units in the World BankGroup and with worldwide networks o leaders,

    thinkers, and practitioners.

    Cross-cutting Priorities

    Fragileand ConFliCt-aFFeCted StateS

    WBI enhances the capacity o the state at alllevels, as well as civil society, media and the

    private sector, to orm and sustain coalitions or

    state-building, institutional reorm, and greater

    accountability. This enables them to contribute

    to successul transitions, sustained peace, and

    enhanced citizen-state relations. The program

    includes skills-building or revenue collection,budget management, procurement, service

    delivery, and associated monitoring and evalua-

    tion. It also oers a program on leadership and

    coalition building customized to the needs o

    ragile states.

    governanCe

    Corruption and poor governance are the greatest

    obstacles to poverty alleviation. WBI helps build

    the capacity o state institutions in client coun-

    tries to manage the challenging processes o

    reorm. We strengthen leadership and build

    coalitions through just-in-time practitioner

    exchanges, South-South learning, peer networks,

    and innovation platorms. We have programs on

    leadership, governance o extractive industries,

    procurement, access to inormation, business-

    led collective action against corruption; judicial

    transparency and accountability; stolen assetrecovery (StAR); parliamentary oversight, and

    mobilizing stakeholders or reorm.

    Thematic Areas

    ClimateChange

    Leaders across the world are struggling with therealities o climate change and how to prepare

    or, adapt to, and mitigate its eects. WBI helps

    countries move toward low-carbon develop-

    ment and climate resiliency. Programs cover

    leadership and coalition building or climate

    change; cities and climate change; mitigation

    and innovation in carbon fnance; and climateadaptation in water, agriculture, and natural

    resources management.

    growthand CompetitiveneSS

    WBI acilitates exchanges o knowledge and

    experience among policymakers, practitio-

    ners, and experts to help them design policiesand strengthen institutions that enhance their

    prospects or sustainable, inclusive growth and

    poverty reduction. This program delivers global

    policy dialogues on macroeconomic and fscal

    policy, trade, skills development, and innovation

    policy, as well as courses on labor market polices,

    and capital ows.

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    climate change agenda. In this complex setting,

    WBIs Urban program helps improve the quality

    o proessional service in key management posts

    in cities throughout the world, ocusing on urbanplanning and land management, municipal

    fnance and governance, urban service delivery,

    and ensuring sae and resilient cities.

    health SyStemS

    WBIs Health Systems practice delivers courses,

    seminars, and other orms o knowledge exchange

    on key aspects o health systems strengthening.These include fnancing and payment; health

    service delivery; institutional organization, regula-

    tion and governance; and health outcomes and

    strategic planning to achieve them. Audiences

    include government ofcials, parliamentarians,

    health managers, nongovernmental organizations,

    academia, the private sector, aid donors, andtraining institutions.

    publiC-privatepartnerShipS

    Public-Private Partnerships (PPPs) mobilize

    private sector resourcestechnical, manage-

    rial, and fnancialto deliver essential public

    goods. WBI delivers courses, conerences, andother knowledge-exchange activities on the

    analysis and evaluation o PPP design and struc-

    tures; PPPs or climate change mitigation and

    adaptation; PPPs as innovative fnancial tools

    or inrastructure investments; PPPs to access

    risk-transer markets; and partnerships to deliver

    basic health and education services.

    urban development

    With three million people moving into cities in

    developing countries every week, and with the

    roughly one billion already living in slums, cities

    must rapidly enhance their capacity to fnance

    and deliver more services to households, busi-

    nesses, and industry while also addressing the

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    Partnerships

    Capacity development remains a undamental

    challenge to achieving sustainable develop-

    ment despite considerable eorts rom the

    international community. In 2009, the interna-

    tional community spent roughly US$120 billionon Ofcial Development Assistance, o which

    between a quarter and a third was spent on

    activities designed to enhance capacity. WBI, in

    collaboration with its partners, is at the oreront

    o helping countries to design and implement

    eective capacity-development programs. As a

    connector to the best global and local sourceso knowledge, we rely on our partners and

    agents o change to help us develop and deliver

    content. A majority o our programs are deliv-

    ered with partners.

    To achieve our vision o connecting globally

    and catalyzing change locally, WBI works with two

    broad categories o partners: Strategic Partners

    and Global, Regional, and Local Partners.

    Strategic Partners enhance WBIs intellectual

    resources, content base, knowledge networks,

    and fnancial resources. These partners, rom the

    public and private sectors, provide roughly hal

    o WBIs resources spent directly on programs,

    which helps create cost-eective programs,coordinate activities, and harmonize aid.

    Global, Regional, and Local Partners provide

    support in WBIs client countries and help us deliver

    and scale up our programs and activities. They

    strengthen local ownership and commitment,

    mobilize local resources, and apply local knowledge.

    These partners include nongovernmentalorganizations (NGOs), oundations, universities, think

    tanks, and training institutions.

    Scholarship programs

    As part o its mission to build capacity in

    developing countries, WBI administers the

    Joint Japan/World Bank Graduate Scholarship

    Program, the Robert S. McNamara Fellowships

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    Program, and the Japan Indonesia Presidential

    Scholarship Program. These programs provide

    fnancial support or graduate and postgrad-

    uate studies leading to masters and doctoraldegrees in development-related felds or mid-

    career proessionals rom eligible developing

    countries. For more inormation, see: www.

    worldbank.org/scholarships.

    Partnership Instruments

    To maximize the impact o these resources, WBIuses two instruments which complement its

    thematic-based partnerships:

    The Multi-Donor Financing Facility(MDFF),

    supporting innovative approaches to

    capacity development, and

    The South-South Experience ExchangeFacility(South-South Facility), enabling

    developing countries to build their own

    capacity by sharing their development

    experiences and knowledge and by learning

    rom one another.

    The MDFF is designed to enable like-mindedpartners to improve the eectiveness and impact

    o the assistance they devote to strengthening

    the capacity o countries to manage their

    development eectively. Through the MDFF,

    partners support:

    Scaling up and wholesaling the delivery

    o capacity-development programs

    across multiple countries and regions with

    increased impact through customizing

    program content to regional and country

    needs; Leveraging strategic partnerships with

    institutions, such as universities and think

    tanks as well as with the private sector, to

    help WBI broaden its reach and impact;

    Strengthening key capacity development

    instruments by urther integrating

    knowledge exchange, innovation,leadership, and structured learning to

    improve results.

    As a global development institution that oers

    fnancing, knowledge and convening services

    across 120 countries, the World Bank is well

    positioned to help countries implement eectiveknowledge exchanges by helping to match the

    supply and demand or knowledge. To harness

    this opportunity, the South-South Facility was

    launched by World Bank Group President Robert

    Zoellick at the Banks Annual Meetings in 2008.

    With partners, the South-South Facility helps

    developing countries share their own experienceand identiy the experiences o others that are

    relevant to their challenges. Over 50 low-income

    countries have received knowledge rom nearly

    70 countries. These exchanges are inuencing the

    design and direction o nearly US$2 billion o World

    Bank project fnancing, and the experiences shared

    are documented and disseminated through a web-

    based experience exchange library.

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    WBIs strategic country partners

    WBI works closely with these country partners to leverage their support and expertise to maximize our

    capacity development impact:

    Austria Australia Belgium

    Canada Peoples Republic o China Colombia

    Denmark Finland France

    India Ireland Japan

    Republic o Korea Mexico The Netherlands

    Norway Russian Federation Spain

    Sweden Switzerland United Kingdom

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    WBI in the feld

    Collaboration and coordination with the World

    Banks regional operations is essential to our

    work. Planning jointly with the regions and

    drawing heavily on regional experience with

    lending, analytical work, and advisory activities

    helps ensure the quality and relevance o our

    learning programs. WBIs regional coordinators

    also serve as liaisons with partner organizations

    in client countries.

    Arica

    Ms. Joan Hubbard (based in Washington)

    [email protected]

    Mr. Joel Kolker (based in Pretoria)

    [email protected]

    East Asia and the Pacifc

    Ms. Joyce Msuya (based in Beijing)

    [email protected]

    Europe and Central Asia

    Ms. Tatyana Leonova (based in Moscow)

    [email protected]

    Latin America and Caribbean

    Ms. Hnin Hnin Pyne (based in Washington)

    [email protected]

    South Asia

    Ms. Bhavna Bhatia (based in New Delhi)

    [email protected]

    Middle East and North Arica

    Ms. Hnin Hnin Pyne (based in Washington)

    [email protected]

    Ms. Anuja Utz (based in Marseilles)

    [email protected]

    WBI partnership contacts

    Strategic Partnerships

    Mr. Mark Nelson (based in Washington)

    [email protected]

    Bilateral Partnerships

    Mr. Seth Ayers (based in Washington)

    [email protected]

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    For more inormation, contact

    [email protected]

    www.worldbank.org/wbi

    Cover photo: Sven Torfnn/Panos Pictures