GLOBALINX CORP - Project Management Skills
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1Developing High Potential People for Global Business Since 1968
INTERNATIONAL TRAINING CONSULTANTS
GLOBALINX CORP. All Rights Reserved www.globalinx.co.jp
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BackgroundSeveral Years ago clients began requesting PM trainingSpecific needs were unclearHowever, they wanted:✓Global Standard training (PMBOK)✓High completion rates; interesting for students✓Verifiable results; useful, practical lessons✓Broad range of target participants
GLX began researching
Global Standard Training
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ObjectiveTo identify common problem areasMethodResearch; PM journals, published surveys, etc.Survey; GLX customer surveyClient needs assessments; internal surveysFace to face interviews; with PMs, PMOs, Line MgrsClient requests; direct requests
Needs Assessment
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1/5 of Global GDP is spent on projects ◦US$12,000,000,000,000 last year
Survey of Global Senior Executives:◦Most important management job category (PM)◦Other 97% were parts of PM Profession◦60% said PM collaboration is increasing
Global business is Project Business
Global Need
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PM “Hard skills” were generally adequate*◦OJT and PM training effective (in mature PM businesses)◦*Less effective in non-project oriented businesses
Problem areas were mainly “soft skills”◦Leadership and Management◦Customer relations◦Negotiation◦Communication◦Team building◦Conflict Resolution◦Diversity & Multicultural Awareness
Research Results 1
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Soft skill problems were serious:Project teams lacked clear direction;
◦projects were late, quality slippedCustomers were unhappy
◦lack of ownership for problemsProject costs went over budget
◦team members could not negotiate w/ foreign suppliers, etc.Conflict among team membersToo much management escalation
◦team members could not solve their own problems
Research Results 2
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ProblemGlobal Project Teams are the futureGlobal Project Teams must communicate in EnglishSolutionExperienced English speaking Project Managers as trainersBenefitTrainees practice their skills in English; more realisticTraining has multicultural dimension
Why English?
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To prepare all project team members to work in and lead high performance, multicultural, global project teams. We focus on giving workers practical skills that can be applied in their daily work and produce immediate, visible, and measurable benefits both for themselves and for their companies. This means building happy, productive project teams, who finish projects on schedule, within budget, and which exceed their client’s expectations.
PM Mission Statement
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Globalinx Corp has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).
Certificate of Completion; 15 Professional Development Units (PDUs) for PMP certification.
Registered Education Provider
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R. E. P. Assessment process:Mature organization (GLX = Established 1968)Delivery method (Classroom, practical)Content is Global Standard (PMBOK)Continuous improvement process Qualified course designers/trainers (PM’s)Random Audits, 3 year certification
Quality Control
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Mark Beresford; Program Director of GLOBALINX20 years experience in Project Management
◦ International Construction, Telecommunications, IT, and Program Development projects
◦ Diverse, Multicultural, and Remote project teams10 years experience as corporate trainer and program
developer
Program Designer
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PM Essentials Team Work Negotiation (for Project Managers) Facilitation (Process Management) Stakeholder Communication Multicultural Team Management Proactive Communication PMP Exam Preparation (Basic) PMP Exam Preparation (Advanced)
Program Menu
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Communicate the project vision clearlyReduce communication problems and misunderstandingsReduce personal agendas which conflict with project objectivesDeal with team members who resist taking ordersGet team members to provide honest, up to date status reports Build team members confidence or skillsChoose the correct leadership style to match staff needsGive & receive feedback constructivelyBuild a self monitoring team and reduce escalationsManage diverse project teamsHow to negotiate a "third way" of behavior for multicultural teamsUse conflict creatively and cooperativelyResolve negative conflict directly
Project Benefits
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Effective Project Management:Increases innovationBoosts competitivenessImproves operational efficiencyHelps identify, retain, and grow HR talent
Benefits
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Company Profile
April 1968 Established corporate English training business1985 Sales >200 million > 30 native English speaking instructors1986 Started Cross-Cultural and Business Communication Skills TrainingMay 1990 Changed corporate name to GLOBALINX CORPOctober 1992 Started Personnel Management TrainingOctober 1998 Tadashi Iwaki appointed presidentJuly 1999 Started Chinese Business Seminars and Training ServicesApril 1999 Published PC software for developing business communication skillsJuly 2001 Started eLearning programs and services with reallyenglishApril 2002 Published The Great Presenter in association with Asahi PressApril 2004 Published The Great Negotiator in association with Asahi PressMay 2006 Published The Great Facilitator in association with Asahi PressOctober 2006 Started Project Management Skills TrainingSeptember 2008 Philip Deane appointed presidentNovember 2009 Reviewed and approved as a provider of project management
training by the Project Management Institute (PMI).July 2010 P Mark registration for privacy policy approved by JIPDECK
GLOBALINX CORP. INTERNATIONAL TRAINING CONSULTANTS
Developing High Potential People for Global Business Since 1968