WHAT TRAVEL PAYMENT IS ALL ABOUT.

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Global Travel Payment Solutions from AirPlus

Anna-Maria KirchnerManager Nordic-Baltic RegionAirPlus International

Kaleva Travel corporate event, Riga, December 7, 2010

WHAT TRAVEL PAYMENT IS ALL ABOUT.

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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

AirPlus in brief

� Number 1 in Germany, Austria and Switzerland,

Number 2 in Europe, Number 3 worldwide

� Products and solutions in 58 countries on five

continents

� 856 staff members

� More than 100 million transactions;

Euro 17 billion in settlement volume in 2009

� Registered financial-services provider

� Shareholders: Deutsche Lufthansa AG and

Bayerische Landesbank

� Member of MasterCard, VISA, UATP and

DinersClub (Austria, Spain)

� Headquartered in Neu-Isenburg/Frankfurt, Germany

AirPlus is a leading international provider of solutions for daily business-travel

management.

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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

Abu Dhabi

Argentina

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

China

Chile

Colombia

Czec Rep.

Israel

Italy

Japan

Kuwait

Latvia

Lichtenstein

Lithuania

Luxemburg

Malaysia

Malta

Mexico

Monaco

Netherlands

New Zealand

Norway

Peru

Philippines

Poland

Portugal

Romania

Russia

Singapore

Slovakia

Slovenia

Sth Africa

Sth Korea

Spain

Sweden

Switzerland

Thailand

Tunisia

Ukraine

UK

USA

Vietnam

AirPlus products in 58 countries As of July 2010

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Malaysia

UAE

Canada

Mexico

USA

SouthAfrica

Brazil

Argentina

Japan

Singapore

Indonesia

Australia

India

Thailand

China

BelgiumNetherlands

UK

PortugalSpain

Italy Greece

FranceSwitzerland

Hong Kong

Austria

Poland

Hungary

New Zealand

FinlandNorway

Lux

Ireland

Korea

UAE

Israel

Romania

Russia

Egypt

Tunisia

Baltic's

Sweden

Denmark

GermanyCzech Rep./Slovakia

Peru

Colombia

Chile

Denmark

Dubai

Egypt

Estonia

Finland

France

Germany

Hong Kong

Hungary

India

Indonesia

Ireland

AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

More than 33,000 corporate customers rely on AirPlus

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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. p. 5

AirPlus is growing rapidly in the Nordics

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Our Products�AirPlus Company Account

�Central UATP payment account for air, rail, hotels, car rental and agency fees

�Detailed, flexible customer specific data

�Pro-rated data, flown data

� Integration of data into

financial systems and expense systems such as SAP, Oracle, GelcoCustomised invoicing

�AirPlus Corporate Cards

�Superior global acceptance

� Integration of data into customerfinancial systems

�Adapted to local markets

Meeting Cards

� All non T&E expenditure� Process Optimisation� Consolidation of high volume meeting expenses

Electronic Billing: Data for both Corporate Cards & the Company Account

can be supplied electronically.

AirPlus Information ManagerGlobal Data Consolidation

Pro-rated DataFlown DataTravel Index

Service and Implementation: Designated Account Manager and Customer Service –

Global & Local

AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

The Company Account process is simple as it can be

CorporateTraveler

AirPlusInternational

Airline

1. Reservation2. Form of payment:

AirPlus Company Account

Data transmission

3. Statement from AirPlus to Corporate Traveler

4. Payment from Corporate Client to AirPlus

5. Payment from AirPlus to airlines and travel agent

2. CTA „0” invoice

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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

AirPlus Company Account with insurance coverage

� Coverage sums: 600,000 € in the event of complete disability (≥90%)

400,000 € in the event of death/disability

100,000 € for repatriation

7,500 € for search and rescue expenses

7,500 € for medically necessary physical therapy expenses

7,500 € for medically necessary cosmetic operations

200 € daily allowance in case of coma (max. 104 weeks)

175 € daily allowance in the event of kidnapping (max. 1 year)

40 € hospital daily allowance

� Price: Included in annual card fee

� Condition precedent: Costs for common carrier must be paid by AirPlus Company

Account

Common carrier accident insurance – basic coverage

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(max. amounts)

AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. p. 9

Customer

name

Additional

information

fields by

transactions

Standard data

includes

passanger

name, date of

purchase,

ticket number,

booking class

and routing.

You can

decide your

individual

subtotal

Statement with additional information for the customer

AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

The AirPlus Company Account: Your benefits at a glance

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� Central Payment – A central account for billing with

customizable features.

� Enhanced Data – Invoice arrives fully reconciled with up to

9 supplementary fields of information.

� Electronic Invoicing – Secure electronic billing delivered in

almost any format a company requires.

� Flexibility and Control – Both paper and electronic

invoices are configured to match customer format

requirements.

� Integration with ERP Systems – A “plug & play” solution

easily integrated into most ERP systems.

� Travel Agency Integration – Data implementation with the

customer’s preferred travel agency is seamless and quick.

� Insurance – A best in class comprehensive insurance

package.

AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

The AirPlus Information Manager

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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

The AirPlus Information Manager features

� Graphics and figures with one click

� Simple to use with many standard reports

� Integration of company specific supplementary data

� Evaluations defined by individual needs

� Simple data export

� Unlimited allocation of user access

� An online solution available round the clock

on the Business Travel Portal

With the AirPlus Information Manager, you will get to the bottom of your travel costs in the blink of an eye.

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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

� Data consolidation: The AIM incorporates data from your AirPlus Company Account,

your AirPlus Corporate Card, and it can also include data from other

credit cards.

� Data refining: Through the data-refining process, data is checked, missing details

completed and/or corrected.

� Flown data: With this module, find out which tickets have not been used and

track down those eligible for a refund or exchange.

� Reports: Choose from our forty pre-configured reports or create your own

choosing the data of your interest.

� Data export: Easily export all reports and process them in other applications.

The AirPlus Information Manager capabilities

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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

Advantages of using the AirPlus Payment Solutions

� Elimination of cash advances to travelers,

including follow up and collection process.

� Automated consolidation of transactions with cost centers, project numbers, etc.

� Automated Global Reporting on travel spend.

� Automated Monitoring of compliance with

corporate travel policy.

� Automated Monitoring of travel agency performance and transparency.

� Integration of Electronic Billing Data into accounting systems.

AirPlus enables corporations to generate significant cost savings by

automation – worldwide!

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WHAT TRAVEL PAYMENT IS ALL ABOUT.

Thank you very much.Kiitos.

谢谢. Tesekkür ederim. ありがとうございます. Obrigado. Bedankt.

Tak. Ευχαριστώ. Gracias. Grazie.

Danke. Merci. Спосиба. Dêkuji.

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