GLOBALSERVICES

CAPABILITY

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Pfaudler InternationalOne single source responsibility with access to all Pfaudler Technologies, Systems, Services worldwide

Brazil

Mexico

USA(Houston)

USA(Avondale)

USA(Rochester)

Germany

NetherlandsUK

France

India

Singapore

China

South Korea

Switzerland

Italy

Pfaudler is a global Group offering a wide range of corrosion-resistant technologies, systems and related services for the chemical, pharmaceutical and food industries.

Edlon, Interseal, Montz, Mavag, Normag and Pfaudler are our Branded Product Lines.These product lines are specialized and perfectly integrated to meet the most complex Client needs. We are in the position to offer a complete turn-key package for each of the critical aspects of chemical and pharmaceutical processing.

Technologies and process systems of our Group are installed in more than 100 countries and across six continents.

Unique expertise and skills, manufacturing capability, targeted investments in strategic markets, innovation and competitiveness allow the Pfaudler group to be a landmark in the industry.Around the world our Customers rely on the quality and performance of our supply to obtain efficient, reliable, profitable and safe chemical process systems.

Our network organization is designed to:• strengthen our local presence

alongside Customers and markets;• accelerate decision-making processes

through a less-centralized management;

• improve Pfaudler’s ability to attract new talent at the local level.

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TIMINGS

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Our engineers work closely with you to troubleshoot your existing process and design and install process upgrades to help achieve improved efficiency, reduced maintenance, improved reliability, reduced operating costs and increased system uptime.Our technicians will provide all your equipment maintenance needs from installation to repairs and preventive maintenance. They will also work with you upfront and during your projects, carrying out engineering studies, pilot testing, feasibility studies and general consulting.

Our Services

Maintenance and aftersales• Maintenance• Troubleshooting• Glass inspection, reglassing and repair• Shutdown services• Repair• Spare / Replacement Parts• Mechanical seal exchange• Upgrades and process improvements• Renewal program

Pfaudler guarantees a global service during the whole process pre and post sales, with the largest service organisation in our industry.

Engineering• Consultancy Services• Pilot testing / toll operation• Process engineering

Installation, Commissioning, Start up• Planning • Project management• Installations

Global Services Capability

24/7Rapid response.On time deliveryfor every service.

Over7500

service callsper year

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Pfaudler Service Centers are close to your site to guarantee fast and flexible services. More than 150 people at your service. We are present in several countries with field engineers who can provide you with comprehensive support for installation, commissioningand maintenance of your facilities and plants. Regardless of your location, you can connect with an expert technician who will help you solve the technical problems on your equipment.

You can find us in multiple locations across 14 countries:

Pfaudler Field Network

Americas Brazil Taubaté sales-br@pfaudler.com +55 12 2123 3111

Mexico Mexico City sales-mx@pfaudler.com +52 55 5747 0866

USA Rochester - NY sales-us@pfaudler.com +1 585 235 1000+1 585 235 1010

Avondale - PA sales-edlon@pfaudler.com +1 610 268 3101

Houston - TX sales-gulfcoast@pfaudler.com +1 833 698 6615

Europe Benelux Tilburg service-nl@pfaudler.com +31 (0)13 536 86 65

France Schiltigheim service-fr@pfaudler.com +33 388 79 71 00

Germany Schwetzingen sales-de@pfaudler.com +49 6202 850

Hilden hilden@montz.de +49 02103 8940

Italy San Donà di Piave sales-it@pfaudler.com +39 0421 484317

Switzerland Neunkirch sales-mavag@pfaudler.com +41 52 687 02 02

United Kingdom

Bolton service-uk@pfaudler.com +44 1204 862777

Leven sales-uk@pfaudler.com +44 1333 423020

Asia China Suzhou sales-cn@pfaudler.com +86 512 6578 8668

India Mumbai sales-in@pfaudler.com +91 22 6650 390

Korea Seoul sales-kr@pfaudler.com +82 2 581 2279

Singapore Singapore service-sgp@pfaudler.com +65 92366591

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Delivering excellent safety performance is necessary for any company operating in the process industries. Over the years and all over the world, Pfaudler provides security in its products and highly-qualified team services. In everything we do, wherever at our factory or our customers’ facilities, safety is paramount. We are committed to safety and our field service organisation that provides installation and maintenance for your facility, has developed strict safety policies to ensure a safe working environment.

Pfaudler guarantees:• skilled professionals properly prepared and qualified on security and risk management• observance of international standards• use of professional personal protective equipment• reduced operating risks

Pfaudler Safety First

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If you are looking for the installation of a new process, to update aging equipment or modify equipment to improve performance, our global service department offers detailed technical consultation services. Our process engineers and service technicians provide single source responsibility, from redesigning your process right through to site installation.Your existing Pfaudler equipment is very reliable and has been operating effectively for decades. However, there are a number of factors which could warrant a review of your process; new innovations have been developed, your process may have changed or you may be producing a new product. Our engineers can review your existing equipment and your new process requirements, providing options on upgrades to enhance performance levels and ensure it matches the new process requirements.

Areas to review include:• Optimised Mixing• Batch Quality Control• Mechanical Seals• Reactor Heat Transfer Performance

EngineeringConsultancy Services

PROJECTMANAGEMENT

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Process engineering

Our process engineers have extensive experience in a broad range of chemical processes that will provide added value - from process improvements and new technologies to the design of complete new process systems. We have vast experience in a multitude of chemical processes and serve a broad range of industries, including:

Pilot testing / toll operation

Our Pilot Plant Test Facility has been specially created to handle challenging applications involving Wiped Film Evaporators (WFEs), recirculated flash evaporators, distillation, reaction and drying. The facility is equipped to custom configure any test from simple applications involving a single evaporation step to more complex applications requiring multiple evaporation steps or even vacuum distillation requiring a packed column. This highly instrumented facility is designed to capture all the process data required for guaranteed scale up results.

PILO

T

CAPACITY

YIELD

PURITY

SCALABILITY

TESTING

• Specialty and fine chemicals• Water treatment chemicals• API and bio-based pharmaceuticals• Semiconductor chemistry• Fluorine and chlorine based chemistry• Agricultural chemicals• Solvent recovery• Acid recovery• Paraffins• Precious metals recovery• Nutraceuticals / Vitamins• Polymers / Resins / Pre-polymers

• VOC reduction• Biofuels• Oil re-refining• Flavors / Fragrances• Beverages• Alcohols• Ethanolamines• Isocyanates• Oleochemicals• Tall oils and rosin acids• Silicone oils• Green chemistries

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Getting better from the start. That’s the idea behind our professional installation and commissioning services. The know-how of our engineers, backed by the expertise of our design team, guarantees safe, efficient installation and commissioning of the plant – including training for your operators by our experts. Our highly specialised service engineers will ensure the optimal performance of your plant during each phase of its life cycle.

Benefits• Professional installation and commissioning from one supplier• Low cost and effort for coordination• Complete assemblies including heavy cargo transport• Comprehensive assembly insurance coverage• Complete assistance during all steps

PlanningPfaudler‘s Group is comprised of experienced engineers and highly skilled technicians possessing all the knowledge to build a turnkey plant design and certify it in accordance with International standards. Our specialists have a vast experience and expertise in all chemical operations, including: Evaporation, Distillation, Mass Transfer, Reaction, Mixing, Heat Transfer, Filtration, Fluid Flow, Drying, and more… At Pfaudler‘s world-class Process Test Facility, our experienced chemical process engineers develop and optimise your process and collect the data required to design your commercial-scale facility.

Installation, Commissioning, Start up

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PROJECTMANAGEMENT

Project management

Whether your project is a process upgrade to an existing facility or a complete new process installation, we will manage your project from conception through to design and installation. Every project is unique and our highly experienced team of engineers and technicians will work together with you to deliver the most effective and complete process solution.

Existing Plant Upgrade Projects

Our service technicians have substantial experience in installing, modifying and repairing process equipment. This real-world knowledge, along with our process technologies and the largest field service group in the industry, make us the ideal choice for managing the next equipment upgrade project in your existing facility.

New Plant Construction Projects

We have managed many projects for batch reactors, distillations, filtrations and drying process systems. It is our vast process experience and capability in complete process systems, from engineering through to installation, that sets our project management capabilities apart.

InstallationOur Team can support in the installation phase, as necessary. The turnkey approach to project execution ensures plant installations are completed efficiently and on time.

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Regular and preventive maintenance of plants and the choice of a suitable repair method play a key role in terms of avoiding long downtimes and keep the equipment running better.

The Pfaudler network service is never far away from you and comes with the same high level of care and professional responsibility that we apply to our manufacturing.

By inspecting and analysing your equipment we are able to program maintenance at our factories or at our official workshops around the world.

Our maintenance plan ensures: • reduce unplanned plant shutdowns• one single source contact that reduces risk, cost and delivery time• defined processes and methods• logging and informative reports• reliable cost planning• qualified valuation and repair• inspection spare part review including recommendations for eventually additional parts necessary for the full life cycle

Maintenance

Maintenance and aftersales

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Troubleshooting

Component failure comes at a significant cost – both in terms of repairs and lost production. Is your batch reactor performance decreasing, cycle time increasing and quality, utilisation and capacity down?Our technicians will not only repair your equipment but, along with our engineers, also work with you to troubleshoot the process, find the root causes and prevent repeating the problem.

Sometimes the problem cannot be resolved in the field. For these complex problems, our engineers and technicians will analyse the failed component in our factory with access to more advanced diagnostic tools.

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Our technicians provide complete glass lining inspection services to ensure that your reactor is in proper condition for safe and efficient operation. Services include:• glass thickness measurement and Recording • glass Integrity checking• high voltage spark testing • magnetic-inductive glass layer thickness measurements• electrostatic glass tests to detect cracks in the glass• glass testing using decomposition voltage analysis (Corrosion Detector Portable)

In addition to its expertise in manufacturing and market products and engineered solutions, Pfaudler has core expertise in the service area of full equipment refurbishing.The reactors are completely reglassed, refurbished and comply with International and European regulations.

Benefits• Qualified damage assessment• Dismantling on site and transportation to Pfaudler Reglass Center • Long service life by the latest Pfaudler glass• Upgrading easily possible• Standard warranty as new vessels• Reglassing of all glass-lined, including equipment from alternative suppliers

Glass inspection, reglassing and repair

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Whether it takes place during an emergency plant shutdown or a planned plant turnaround, you can count on our team to work around the clock with speed and efficiency to get your glass-lined equipment running. We are contactable 24/7 for customer support including weekends and holidays for any emergency shutdown. You can rely on our on-call service team to get the service you need within as little as 48 hours.We recognise the cost ramifications of scheduled maintenance. However, the positive impacts are increased equipment asset reliability, continued production integrity and a reduction in the risk of unscheduled outages or catastrophic failure.

Expert welders, with appropriate certification according to the national and international standards and codes (EN ISO, ASME and AWS), provide repair work at the customer site. Some examples are:• jacket and jacket collar• half coil pipes • other types of repairs on reactors such as Tantalum plugs, Tantalum patch, PTFE sleeve, stainless steel sleeve/ stainless steel glass lined sleeve

Repair

Shutdown services

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When you select Pfaudler spare parts, you can be sure of getting the spare part you need within the agreed time frame. Using original spare parts you get trouble free operation of your plant and/or process.

Pfaudler offer you:• aftermarket sales back office• rapid competitive offer and order handling • delivery of most spare parts wherever you need in 24 hours

When the investment cost of a new equipment is too high, refurbishment can be a suitable alternative. The reactors can be refurbished, combined with a suitable retrofitting of all devices or accessories, producing an appropriate program to meet specific customer’s needs and timeframes. Review and final test are made at Pfaudler manufacturing facilities.

Spare / Replacement Parts

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One of the important areas of expertise of Pfaudler’s entire services team is mechanical seal maintenance. The mechanical seal is a key element of agitated reactors. Like all rotating equipment, it is subject to wear and risk of damage. This may cause unplanned plant shutdowns resulting in loss of production and additional cost, both of which reduce profit. For an easy replacement of the mechanical seal we recommend our highly-qualified service technicians and our professional mechanical seal tool kit.

Our mechanical seal exchange plan ensures:• one single point of contact for supply and fitting of the seal• qualified failure analysis once the damaged seal is returned• extensive stock of seals to ensure reliable seal exchange• minimal plant down time at site• no initial capital outlay for the customer or stock holding costs• fully certified and tested mechanical seals• seals built in a clean environment to ensure reliability

Mechanical seal exchange

REFURBISHED MECHANICAL SEAL TESTED / CERTIFIED

NEW MECHANICALSEAL

OPTIONCOMPETITIVEOFFER

QUALIFIEDDAMAGEASSESSMENT

ONESINGLE SOURCECONTACT

SUPPLY AND REPLACING

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Drive in line design

Probes for process controlContinuous pH, rH measurement in high duty applications, quick response temperature, level, corrosion monitoring

UPGRADESAND PROCESS

IMPROVEMENTS

Modular designedbottom outlet valves with sensors suchas temperature,corrosion detection,limit switches

Reglassingwith several glass types

Baffling optionsC-baffle, quatro pipe

Multi SolutionTechnologyfor customisedagitatingrequirements

Sealing technologydry or contactfree running

Manwaycovers withsight glass

High perfor-mance PTFE envelope gasketsTemperatures up to 230°CUF3000 system for big diameters

Our commitment to quality components means that our technologies are often in service for many years. However, our pioneering approach means that during this time we have developed new innovations. Whether your process is changing or you are looking to further optimise performance levels, an upgrade to our new technologies can improve the capabilities of your reactor.

Renewal program

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Putting All Toghether

Pfaudler offers wide support for every installation and for every technical part. Pfaudler’s highly-skilled engineers, technicians and sales team, work with our clients to optimise and improve equipment performance.

01 Heat Transfer Pfaudler Thermal control Units

02 Corrosion Resistance & Mixing Pfaudler Glass Steel Reactors, Tanks, Receives

03 Heat Transfer Pfaudler Glass Steel & Silicon Carbide Heat Exchangers and Condensers

04 Instrumentation Pfaudler Glass Lined Sensors

05 Corrosion Resistance & Mixing Pfaudler, GMM High Alloy Reactors, Receives, Tanks, Heat Exchangers

06 Corrosion Resistance & Purity Edlon Fluoropolymers Reactors, Tanks, Internals

07 Heat and Mass Transfer Pfaudler Glass Lined Columns GMM Pfaudler Alloy Columns

08 Heat and Mass Transfer Pfaudler Columns System and Internals Montz Structured Packing Internals Edlon Fluoropolymers

09 Heat and Mass Transfer Pfaudler Wiped Film Evarators and Evapotarion System

10 Pfaudler Reactors ystem

11 Pfaudler Modular Assemblies

12 Mavag Filtration and Drying Equipment Edlon Fluoropolymers

13 Interseal Sealing Technology

14 Normag Lab & Process Glass

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www.pfaudler.com

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