Global Scrum Gathering Prague#sgprg

Conference for agile hippies

By @JaroOrsag

FAST FACTS600 people

14 from cz

7 parallel tracks

3 days

1 day of open space

VENUE

FUN&

INFORMAL

KEYNOTES

WORKSHOPS

OPEN SPACE

OTHERS

MONDAY

Organize for complexity

NIELS PFLAEGING

NIELS PFLAEGINGBBRT member / former director

Culture is shadow of organization – symptom of a problem

If you have bad culture then your system is fucked

Do not fix the culture, fix the system

CULTURE

Management is a social technology

Management is liberation of thinkers from doers

Removing thinking out of doing

MANAGEMENT

One think killed management 40 years ago: COMPLEXITY

Management is now a zombie technology

(zombies do not know they are dead)

ZOMBIES

Complex will surprise you all the time

Complicated and Complex go hand in hand (writing an email)

Industrial age (Complicated-only) has gone

COMPLICATED VS. COMPLEX

Complex problem

Usually customer is not part of organization diagrams

Command & control

Centralized decision making

TO DELIGHT CUSTOMER

Radical decentralization

Engagement of people

THE WAY OUT OF COLLAPSE

Theory X is prejudice against people

Applying Theory X practices on people creates Theory X behaviors

Bullshit practices don’t work because people are Y

THEORY XTHEORY Y

Nonviolent communication (NVC)

Ralph Miarka

Nonviolent communication (NVC)• Respect• Speak from the heart without• Blaming• Judging• Criticizing

• 4 Concepts• Observation• Feeling• Need• Request

Observation• What you can see, hear, …• Do not interchange with interpretation• If anyone can say it’s not true

“There are 20 people in the room”

Feeling• Observation + interpretation• Nobody can make or create feelings• Many times people are telling us we are responsible for their feelings

“You made me feel disappointed”Vs.“You disappointed me”Vs.“I feel disappointed by you”

Need

• Needs are abstract• “I need coffee” – it’s not abstract – it’s not a need

• Don’t interchange with ways how to fulfil a need• “I need to relax”• “I need a break”• “I need healthy lifestyle”

Request• Say what you want rather than what you don’t want

(positive formulation)• Achievable• Concrete, clear, precise• Not demand – possible to demand – you appreciate the person same

when she says “no” as when she says “yes”

Examples“you did it well”• Judging• Violent from perspective of NVC

“Stop sitting there”Vs.“Sit elsewhere”

EpilogueProblem-talk creates problems

Solution-talk creates solutions

https://www.scrumalliance.org/scrum/media/ScrumAllianceMedia/Global%20Scrum%20Gatherings/Prague2/Presentations/MiarkaRalph-NVC-SG-Prag-2up-300dpi.pdf

Using Scrum for house building

Wolfgang Richter

• 1 option – dictate• 2 options – conflict• 3 options – choice

https://www.scrumalliance.org/scrum/media/ScrumAllianceMedia/Global%20Scrum%20Gatherings/Prague2/Presentations/RichterWolfgang_Housebuilding-with-Scrum.pdf

TUESDAYPecha KuchasLightning talks

Adaptive Organizations – balancing the known and

the unknownMike Leber

Adaptation• Some organizations are able to adapt• Some are not

WEDNESDAYOpen space

Whales OST SessionSteve Denning

• Most difficult transition in mgmt is from 1st to 2nd level• On 1st level you can still do the work• On 2nd you can’t and you have to trust the people• Some managers are in permafrost zone• Managers should remove impediments team members are not able to

remove themselves• List of 45 things managers should be doing:

https://www.scrumalliance.org/why-scrum/learning-consortium/learning-consortium-report-2015#report

Neuro-linguistic Programming (NLP) - OSTBernie Maloney• Influencing by the way you are speaking• There are light and dark sides• Pattern interrupt• Pausing can earn attention• Language of senses• We speak more powerfully when speaking deeper

Neuro-linguistic Programming (NLP) - OST• Pay attention to visuals when selling• We are all sellers• Children – am I better sales person than drug dealer is?• Power of NLP gestures

• Michael Brooks: Instant Rapport• “Start With Why” – Simon Sinek• NLP for dummies

FEW QUOTES

STEVEN DENNING

“Mindsets are more important than processes and methodologies”

ANDREA PROVAGLIO

“Looking busy in this company is so important that we develop features nobody uses”

MATTHIAS SEUL

“Slow down! Stop delivering crap at a high speed!”

FRED WILLIAMS

“Mom, I love you! Happy birthday! This is the new Harley-Davidson.”

(during the speech entitled “You are not a customer”)