Global OpportunitiesCyfleoedd Byd-eang

GUIDE FORINCOMINGEXCHANGESTUDENTS2018-2019

BEFORE YOU ARRIVE

Apply for University residences(if you are eligible) ........................ 14

Book transport to Cardiff .............. 22

Sign your residences contract(if you are eligible)......................... 16

Enrol online ................................. 32

Plan your budget ......................... 27

Pack your suitcase and hand luggage ............................... 17

Prepare for your studies .............. 33

WHEN YOU ARRIVE

Tell your family you have arrived .. 30

Complete enrolment .................... 32

Get your student ID card ............. 32

Register with the police ............... 13(if applicable)

Open your bank account .............. 28

Register with a doctor ................. 46

Access the internet ...................... 29

Attend induction events ............... 25

Exchange students completing onesemester only to obtain Council TaxLetter from home University ........ 18

YOUR ARRIVAL CHECKLIST

01YOUR ARRIVAL CHECKLIST

NEED HELP? If you are uncertain about what to do, have any worriesin the first few weeks of term or want advice before youcome to Cardiff, we will be very happy to help you.

GLOBAL OPPORTUNITIES

ERASMUS+Email: erasmus@cardiff.ac.ukTel: +44(0) 29208 74844

STUDY ABROAD & INTERNATIONAL EXCHANGEEmail: studyabroad@cardiff.ac.ukTel: +44(0) 29208 74844

BEFORE YOU ARRIVE WEBSITE

For full updated information you should regularly visitthe website: www.cardiff.ac.uk/new-students/before-you-arrive

We are delighted that you have decided tostudy at Cardiff University and lookforward to you joining us soon. We know that you will have many things to arrange beforeyou come to Cardiff and it is sometimes difficult to knowwhere to start. We hope that this Guide will help you inyour preparations and give you an idea of what to expectwhen you arrive.

This Guide also contains contact details of many peoplewho will be able to offer you help and support throughoutyour studies. Please feel free to contact any of them nowor drop in and see them once you are in Cardiff - they arethere to help you.

We look forward to meeting you!

HELLO AND WELCOME

www.cardiff.ac.uk/new-students

GLOBAL OPPORTUNITIES 51A PARK PLACECARDIFFCF10 3AT

The pulp used in the production of thispaper is obtained from sustainablymanaged Scandinavian tree farms andutilises an elementary chlorine-freebleaching process.

Edited by: Alexandria Griguol and Wendy Bird

CONTENTS

www.cardiff.ac.uk/new-students

Visas & immigration 02

Accommodation 14

What to bring 20

Travelling to Cardiff 22

Living Expenses 26

Communications 29

Studying at Cardiff University 32

Help and advice 36

Living in Cardiff 38

Working in the UK 43

Staying safe and healthy 45

Index 47

Useful contacts 47

Map 48

VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

02

VISAS & IMMIGRATION If you are a national of an EEA country (EU countries plusNorway, Iceland and Liechtenstein) or of Switzerland, you doNOT need prior entry clearance to enter the UK and thissection will NOT apply to you.

TO STUDY AT CARDIFF UNIVERSITY YOU MUST HOLD A VALID VISAWHICH ENTITLES YOU TO STUDY AT THIS UNIVERSITY.

You will only be able tostart studyingat Cardiff University if you canprove that you hold or haveapplied for a valid visa thatentitles you to study here.Your visa status will be checked whenyou enrol at University and collectyour student ID card.

WHICH VISA SHOULD I APPLY FOR?If you have been accepted to CardiffUniversity, you will be sent detailed visainformation by the relevant officesupporting your application. You shouldread all instructions and guidancethoroughly. If you are ever unsure as towhat visa you should apply for, contactthe Study Abroad or Erasmus+ teamdirectly. For general guidance about UKstudy visas and choosing the right visafor you, please read on.

International students attending for morethan 6 months (for example, the fullacademic year) will require a Tier 4(General) Student visa.

International students attending for 6months or less (for example, onesemester) will have the option ofapplying for a Short-term study visa or aTier 4 visa – each of these visas comewith certain rights and restrictions.

International students coming throughthe Erasmus+ Programme to completea research placement at CardiffUniversity (Erasmus+ Traineeshipplacement) will require a Tier 5(Temporary Worker - GovernmentAuthorised Exchange) visa. To apply forthis visa, you will first need to apply for aCertificate of Sponsorship (CoS) fromthe British Council. Further details onhow to apply for the CoS can be foundhere:

Students should read all guidance sentto them to determine which visa is mostappropriate.

If applying for a visa in advance youshould wait until you have obtained yoursuccessful visa decision letter andvignette in your passport, before youbook any non-refundable travel tickets.

03VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

SHORT-TERMSTUDY VISAStudents accepted to study at CardiffUniversity for a period of less than 6months (for example, one semester).

SHORT-TERM STUDY VISA:BEFORE YOU APPLY FORYOUR VISAWe strongly recommend that you readthe UKCISA web pages on Short-termStudy visas:

You should also check the UK Visas andImmigration (UKVI) website:

HOW TO APPLY:A Short-term study visa can be appliedfor in advance of your travels to the UKor some students may be eligible toapply upon arrival at the UK border.

Some students will be required to applyfor this visa in advance, you can check ifyou must apply for this visa in advanceon the UK Visas and Immigrationwebsite. If making an application inadvance, you must apply online. See:

For either application, a Short-term StudyVisa letter from Cardiff University will berequired for your application. Once youhave accepted your offer the relevantteam will be in touch to request theinformation required for your letter, thiswill then be generated and sent to you.

CAN I TRAVEL OUTSIDE THEUK WITH THIS VISA?If you plan on travelling outside the UKduring your semester (for example, toother countries in Europe) it is stronglyadvised that you apply for your visa inadvance of arriving to the UK.

A visa obtained in advance is a ‘Multiple-entry’ visa meaning you qualify to leaveand re-enter the UK throughout thesemester. A visa stamp obtained uponarrival is a ‘Single-entry’ visa, andincreases the risk of being declined re-entry when you return to the UK.

If applying in advance, you should receivea decision in approximately 3 weeks.However, you should always doublecheck visa processing times on the UKVisas and Immigration website as it couldtake longer.

WHEN CAN I ENTER THE UK?If making an application in advance yourvisa will detail your start and end dates.You must not enter the UK before thestart date, or overstay your visa after theend date. You should wait until you haveobtained your successful visa decisionwith confirmed dates before you book anynon-refundable travel tickets.

If you are applying upon your arrival at theUK border you can enter one week beforethe term date set by Cardiff University.

For more information on these visaconditions see the UKCISA webpages.

Travelling via The Republic of Ireland(including connecting flights throughDublin)

If you are applying for the Short-termstudy visa upon your arrival at UKborder, you should not travel via theRepublic of Ireland. If you do, you will notpass through UK immigration and will nothave the opportunity to obtain a Short-term study visa stamp. This includes anyflights connecting through Dublin to afinal UK destination.

WHAT DOCUMENTS SHOULDI BRING WITH ME?If you have applied in advance of yourtravel to the UK have received your Short-term study visa you should still you carryall documents submitted with your visaapplication in your hand luggage and theletter produced for you from CardiffUniversity. You may be asked by the BorderForce Officer to present these when youenter the UK.

If you are applying at the UK border youshould bring the following in your handluggage:

� Short-term Study Visa confirmationletter from the Global OpportunitiesOffice at Cardiff University;

� For fee paying students: evidence thatyou have sufficient funds to cover yourtuition fees for your course and livingcosts; if you are financing your studiesyourself, you must show you haveenough money to pay your tuition feesfor your whole course (as documentedon your letter from GlobalOpportunities) and also £1,015 permonth for each month you are goingto be in the UK to cover youraccommodation and living expenses.

� For non-fee paying students (forexample students coming to CardiffUniversity on an internationalexchange programme): you will notneed to evidence funds for tuitionfees, however you must provideevidence of enough money to supportyourself while you are in the UK. Youmust evidence a minimum of £1,015per month for each month you aregoing to be in the UK to cover youraccommodation and living expenses.

In addition to these documents everyapplicant should visit the UK Short-termstudy visa pages for further informationabout any other documents you mustprovide.

You shouldapply for your visa assoon as you have all therequired information anddocumentation. It canoften take longer thanyou think

KEEP UP TO DATEWITH CHANGES TO THE IMMIGRATION RULES All the advice in this guide was correctwhen it was published in December2018. However, UK immigration lawchanges regularly. Please make surethat you have the most up-to-dateinformation by checking the followingwebsite https://www.gov.uk/tier-4-general-visa

04VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

AM I ALLOWED TO WORKWHILE IN THE UK?No, you will not be allowed to work ortake up any unpaid voluntary work.

CAN I EXTEND MY VISAWHILE IN THE UK?You cannot extend your stay in the UK, orswitch into any other immigrationcategory while you are still in the UK as ashort-term student.

WHERE CAN I GET MOREHELP AND ADVICE?You can obtain advice on makingpreparations for coming to the UK at:

TIER 4(GENERAL) VISAStudents who have been accepted tostudy at Cardiff University for a durationlonger than 6 months must apply for aTier 4 visa. You will be automaticallyissued a CAS number once you acceptfor offer to study at Cardiff University.

If you are a student attending for lessthan 6 months, but wish to work orvolunteer whilst in Cardiff you may alsobe eligible to apply for a Tier 4 visa (beaware that certain restrictions to workingin the UK apply). You will not beautomatically issued a CAS number, youmust request this from the relevant officeoverseeing your application (StudyAbroad or Erasmus+).

BEFORE YOU APPLY FORYOUR VISAWe strongly recommend that you readthe UKCISA web pages on Applying for aTier 4 (General) visa:

You should also check the UK Visas andImmigration (UKVI) website:

WHEN CAN I APPLY FOR MYTIER 4 (GENERAL) STUDENTVISA?You can apply for your Tier 4 (General)student visa up to three months beforethe start date of your course.

HOW LONG WILL IT TAKE?Applying for your Tier 4 (General) visacan take around two months, it isimportant you start the process as soonas possible. For more information onvisa processing times see:

WHEN CAN I COME TO THEUK?For one semester placements, you cancome to the UK up to 7 days before thecourse start date.

For full year placements, you can cometo the UK up to 30 days before thecourse start date. This 30 days will start30 days before the course start date onyour CAS or seven days before the datethat you specified on your application asyour intended date of travel to the UK,whichever is later.

Further guidance on when you can enterthe UK on a Tier 4 visa can be found onthe UKCISA webpages.

HOW LONG CAN I STAY INTHE UK ON THIS VISA?For students coming for less than sixmonths: The full length of the course +seven days after the end of your course.

For students coming for six months ormore but less than 12 months: The fulllength of the course + two months afterthe end of your course.

AM I ALLOWED TO WORK INTHE UK?Yes - restrictions apply. Details ofpermissible work for undergraduatestudents on a Tier 4 (General) visa canbe found on the UKCISA webpages.

FURTHERGUIDANCE FORAPPLYING FORYOUR VISA:WHAT ARE THE VISA RULESAND RESPONSIBILITIES? It is important that you understandyour responsibilities as an internationalstudent and comply with theimmigration regulations during yourstay in the UK in order to protect yourimmigration status. The University alsohas responsibilities as a licensedsponsor. You can find out more aboutthe visa rules and responsibilities onthe following website:

05VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

I AM CURRENTLY IN MYHOME COUNTRY. WHO CANHELP ME APPLY FOR MYCARDIFF UNIVERSITYSTUDENT VISA? Find out if there is an EducationalAdvisor or Agent in your country who willbe able to help you apply for yourstudent visa. See

Please note that there may be acharge for this service.

You can also contact the relevant teamat Cardiff University for generalguidance on where you can find help.

I AM CURRENTLY IN THE UK.WHO CAN HELP ME APPLYFOR MY STUDENT VISA?The International Student Support Teamat Cardiff University can help you throughthe visa extension process. For moreinformation see:

We strongly recommend that you gethelp from the International StudentSupport team and that you book anappointment to see an InternationalStudent Advisor to discuss your visaapplication. Tel: +44 (0)29 2087 4844Email:

If you are in the UK, the immigrationadvice in this guide is not relevant foryou, so make sure you contact theInternational Student Support Team atCardiff University for advice and help onyour student visa extension.

I ALREADY HAVE STUDENTIMMIGRATION PERMISSIONFOR THE UK THAT IS STILLVALID. DO I REALLY NEED TOAPPLY AGAIN?In most cases, yes. For example, if youwere previously studying at another UKUniversity or College, you will need toapply for a new Tier 4 (General) Studentvisa for your new course before you enrolat Cardiff University.

You will not be allowed to enrol onto yourcourse at Cardiff University using a visaissued by another University.

Even if your existing visa remains valid,you should apply for a new Tier 4(General) Student visa for your newcourse before travelling to the UK. Yoursituation and intentions will be clearer toUK Immigration officials at the airport.You may also not be eligible to make avisa application from the UK. This willdepend on which type of institution yourprevious Tier 4 sponsor was, whetheryou successfully completed yourprevious course and if your new courseoffers academic progression.

If you have an existing visa for the UKand are not sure about whether youneed to apply for a new visa, pleasecontact us for immigration advice at:

AM I A LOW RISK NATIONALAND IF SO WHAT DOES THISMEAN? Those considered low risk nationals donot initially need to provide theiracademic qualification documents orevidence of money to cover course fees,and maintenance. However, theImmigration Officials at UKVI can requestall your exam certificates/transcripts andfinancial evidence at any time and willrefuse your visa application unless yousubmit all your documents by the daterequested, or if your documents don'tmeet the Home Office requirements.Therefore you must be prepared tosubmit them to UKVI with your visaapplication or on request just in case. Tobe considered a low risk national, youmust be applying from your country of

nationality and hold a passport for BritishNational (Overseas), Hong Kong orTaiwan, or be a national of one of thefollowing countries:

UKVI change the list of low risk nationalsannually, so please check the Tier 4policy guidance document to see if yourcountry is still on the list

CAN MY FAMILY COME TOTHE UK TO HELP ME DURINGMY FIRST FEW DAYS INCARDIFF?If your parents, or any other familymember, will be accompanying you toCardiff for a few days to help you settleinto your new life, they will need toobtain a standard visitor visa. For moreinformation on applying for a visitor visasee:

• Australia• Argentina • Barbados• Botswana• Brunei• Canada• Chile• Japan• Malaysia• New Zealand

• Oman• Qatar• Singapore• South Korea• Trinidad and

Tobago• United Arab

Emirates• United States

of America

FOR MOREINFORMATIONON WHEN TOARRIVE SEE PAGE 22

06VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

TO APPLY FOR A TIER 4(GENERAL) STUDENT VISAYOU WILL NEED THEFOLLOWING:

_1Valid Passport You will need to submit your passportwith your student visa application. Checkthat it is not about to expire!

_2Passport Photograph Two passport-sized colour photographs,not more than one month old. Thephotographs you provide with yourapplication must be in a specific format.If they aren’t , your visa application willbe rejected by the immigration officials.For more information see:

_3ATAS Certificate (if applicable) You must obtain an Academic TechnologyApproval Scheme (ATAS) clearancecertificate if you are coming to Cardiff fora postgraduate research or taughtpostgraduate course in certain science,

engineering or technology subjects in theareas listed by the Academic TechnologyApproval Scheme (ATAS), If you requirean ATAS certificate, it will state this inyour offer letter/email that you receivefrom Cardiff University. You can alsocheck the following website:

The ATAScertificate is issued by the UKGovernment and gives security clearancetostudy certain subjects where theknowledge gained may be used in thedevelopment of weapons of massdestruction.

You must have your ATAS clearancecertificate before you apply for your Tier4 student visa. It can take two months toget this, so you must apply early. Formore information see:

All documents that you are submittingwith your visa application must beoriginal. If any documents are not inEnglish, the original document must beaccompanied by a full translation thatcan be independently verified byImmigration Officer. The originaltranslation must contain:

� confirmation from the translator ortranslation company that it is anaccurate translation of the originaldocument;

� the date of the translation;

� the full name and signature of thetranslator or of an authorised officialof the translation company; and

� the translator or translationcompany's contact details

To find a professional translator who isable to provide official certifiedtranslations contact the British Council inyour country: ukor if there is a local education advisor inyour country, they will be able to directyou to a professional translator.

_4Tuberculosis Testing andcertificate required (if applicable)

If you live in one of the countries detailedbelow, you will need to be tested fortuberculosis (TB) and obtain a certificatethat states you are free from infectioustuberculosis, before applying for your visa.The test includes having a chest X-ray atan accredited clinic or hospital run by theInternational Organisation for Migration.

WHAT DOCUMENTS DO I NEED TOAPPLY FOR MY TIER 4 (GENERAL)STUDENT VISA?

Make sure youread UKVI’s “Guide tosupporting documents”https://www.gov.uk/government/publications/guidance-on-application-foruk- visa-as-tier-4-student

All documents that you are submittingwith your visa application must beoriginal. If any of your originaldocuments are not in English, theoriginal documents must beaccompanied by a full translation thatcan be independently verified by theImmigration Officer. The originaltranslation must contain:

� confirmation from the translator ortranslation company that it is anaccurate translation of the originaldocument;

� the date of the translation;

� the full name and original signatureof the translator or of an authorisedofficial of the translation company;and

� the translator or translationcompany’s contact details and thecompany’s credentials.

To find a professional translator who isable to provide official certifiedtranslations contact the British Councilin your country:www.britishcouncil.org.uk or if there is alocal education advisor in your country,they will be able to direct you to aprofessional translator.

Afghanistan Algeria Angola Armenia Azerbaijan Bangladesh Belarus Benin BhutanBolivia Botswana Brunei Burkina Faso Burma Burundi Cambodia Cameroon Cape Verde Central AfricanRepublic Chad China Congo

Côte d’Ivoire Democratic Republic of Congo Djibouti Dominican Republic East Timor Ecuador Equatorial Guinea Eritrea Ethiopia Gabon Gambia Georgia Ghana Guatemala Guinea Guinea Bissau Guyana Haiti Hong Kong or Macau India Indonesia Iraq

07VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

To find out more details about the TB testsee:

If your country is not listed above but youare from the Indian Subcontinent, Africaor countries that have TB, werecommend that you have an up-to-datechest X-ray certificate and medical reportthat is less than three months old. If youdo not have this information you mayhave to have a chest X-ray and medicalexamination before you are allowed topass through immigration at a UKairport.

_5Your CAS numberThis is your unique reference numberemailed to you by Cardiff Universitywhich you need to include on your Tier 4(General) Student visa application form.

You will need to show that you haveachieved a total of 40 points as part ofyour visa application. Providing a validConfirmation of Acceptance for Studies(CAS) number will provide you with 30points. While the remaining 10 pointscan be shown by satisfying the financialrequirements, as explained below. To get

your CAS email from Cardiff Universityyou must have:

� passed all your exams and sent theUniversity copies of your qualificationsor transcripts (see below)

� firmly accepted an unconditional offerfor a course at Cardiff University

� checked that all the information onyour CAS email is correct (see below).

If you still have a conditional offer tostudy at Cardiff University and need helpor advice on up-loading and sendingyour qualifications to the University -please contact the Global Opportunitiesat the following email address:go@cardiff.ac.uk Your CAS email willinclude your personal details, CardiffUniversity licence number: NB0C74WCXand address, your qualifications that youhave shown Cardiff University to gainentry onto your course and details ofyour course. Your CAS must not be morethan six months old when you apply foryour student visa. If you use it after thisdate, your visa application will berefused.

CHECK YOUR CAS EMAIL! You will receive an email from CardiffUniversity asking you to log in to yourSIMS online record and check that allthe information in the CAS email iscorrect. Make sure that you check thiscarefully, for example, your name mustbe exactly the same as it appears onyour passport. Also check that yourpassport number, qualifications, and thedetails of the course you will undertake,including course duration, are all correct,and any payments that you have madeto the University are recorded in the CAScorrectly.

If you require any changes, or haveany questions at this stage, pleaseemail:

_6The transcripts/examcertificates listed in the CASemail

You need to submit your originaltranscripts/ qualifications with your Tier 4(General) Student visa applicationshowing that you have satisfied the entryrequirements for your course. Details ofyour qualifications/transcripts that CardiffUniversity used to assess your suitabilityfor entry onto your course will be listed inyour CAS email. For each qualificationlisted you must provide the originalcertificate showing: your name, the dateand title of the award and the awardinginstitution. For each transcript listed youmust provide the original transcriptshowing; your name, name of theacademic institution, course title andconfirmation of the award.

Provisional certificates, scannedcopies, faxes or emails are notacceptable.

_7Finances – evidence that youhave enough money to meetthe UKVI maintenancerequirements

You need to prove that you have enoughmoney to cover course fees and monthlyliving costs. You will score 10 points inyour Tier 4 student visa application if youhave sufficient funds (Total pointsrequired = 40).

For more details see the FinancialMaintenance Requirements informationon page 9

Kazakhstan Kenya Kiribati Republic of Kyrgyzstan Laos Lesotho Liberia Macau Madagascar Malawi Malaysia Mali Marshall Islands Mauritania Micronesia Moldova Mongolia Morocco Mozambique Namibia Nepal Niger Nigeria North Korea Pakistan Palau Papua New Guinea Panama Paraguay

Peru Philippines Russian Federation Rwanda São Tomé & Principe Senegal Sierra Leone Solomon Islands Somalia South Africa South Korea South Sudan Sri Lanka Sudan SurinameSwaziland Tajikistan Tanzania Togo Turkmenistan Tuvalu Uganda Ukraine Uzbekistan Vanuatu Vietnam Zambia Zimbabwe

IMPORTANT It takes the University along time to change the CASinformation and email it to youagain. So we recommend that youtake time to check your CAS verycarefully and email theUniversity with any correctionsbefore you are issued withyour CAS number.

08VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

Apply for a place at Cardiff University, send copies of your qualifications or transcripts toCardiff University and receive an unconditional offer

Accept your unconditional offer to study at Cardiff University

Check that all the information on your CAS email is correct via your SIMS online account. Ifyou require any amendments or have any questions at this time, please contact the CAS

team via email at: cas@cardiff.ac.uk

Obtain the Confirmation of Acceptance for Studies (CAS) email with your unique CAS numberassigned by UKVI, from Cardiff University

Check the visa process in your country of residence and the visa processing times

Apply online

Take the TB test and obtain TB certificate (if applicable)

Check that you have enough money to meet the UKVI maintenance and tuitionfee requirements (if applicable) for Tier 4 visa (see p10 for financial requirements)

Check that you have all your ORIGINAL transcrips/exam certificates listed in the CAS email(see p6 – “what documents do I need for my tier 4 student visa”)

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HOW DO I APPLY FOR MY TIER 4 (GENERAL)STUDENT VISA FROM MY HOME COUNTRY?

Apply for your ATAS clearance certificate (if applicable)

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09VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

ONLINE APPLICATIONS

Complete application forms online, pay application fee and NHS surcharge(or complete for VAF9 in North Korea)

Book your appointment at Visa Application Centre (if appointment is required)

Attend Visa Application Centre appointment. Here you will submit biometric details, attend acredibility interview if invited, submit your signed application form and all supporting documents,

and pay the fee (if not paid already)

Check that all the details on your visa decision letter and vignette are correct – check that the studyinformation and personal details are correct

Entry clearance for initial 30 days is granted/refused by UK Visas and Immigration (UKVI) –Please contactInternational Office as soon as possible if refused at: international@cardiff.ac.uk

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UKVI/Immigration Officials return documents and passport to you by post or you collect them

Buy your plane tickets to the UK to arrive for your start date (this is will be confirmed by the StudyAbroad or Erasmus+ team).

(make use of Cardiff University’s airport service from London Heathrow / Bristol / Cardiff airports).

Collect your Biometric Residence Permit (BRP) card within 10 days of arriving in the UK at a localPost Office or at Cardiff University, whichever is stated on your decision letter from the UKVI. Furtherdetails about this procedure and how it will affect your enrolment process will appear on our websiteas soon as possible, within the following pages: http://www.cardiff.ac.uk/new-students/when-you-

arrive/international-students/biometric-residence-permit-brp

Travel to the UK on or after the “valid from” date on your visa

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10VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

HOW MUCH MONEY DO INEED TO SHOW FOR MY TIER4 (GENERAL) STUDENT VISA? You need enough money tocover your :

_1Tuition fees (if applicable)

_2Living expenses. If the length of yourcourse is nine months or more (allundergraduate and postgraduatecourses) you will need to show £9,135.If the length of the course is less thannine months you will need to show£1,015 for each month of the course.

You will need to have held the money forat least a 28 consecutive day periodending no more than 31 days before thedate you submit your visa application.The total amount of money held mustnot fall below the required amount at anypoint during this period. The closingbalance of the statement must also notfall below the required amount.

WHAT DOCUMENTS SHOULDI PROVIDE AS PROOF THAT IMEET THE FINANCIAL(MAINTENANCE)REQUIREMENTS? UK Visas and Immigration (UKVI) are veryspecific about the financial documentsthey accept as proof that you meet themaintenance requirements. Theseinclude:

_1Bank statements or letter from the bankshowing you have cash in a personalbank account in your name, or in thename of your parent(s) or legal guardian

_2Bank statements or letter from the bankfrom a joint account with a friend orrelative

_3A government or educational loan in your name

_4Official financial or governmentsponsorship.

1. Bank statement from yourpersonal or your parents’ bankaccount The money that you use, must consist ofcash funds in current or a savings accountand available to you. Other accounts suchas shares, bonds, overdrafts, credit cardsand pension funds are not acceptable. Iffunds are not in your name you can useyour parents’ bank account. Please note itis only your parents’ money you can useinstead of your own – you cannot use otherrelatives or friends accounts. Additionaldocuments are required if you use parentalbank statements. See page 11.

FINANCIAL INSTITUTIONSTHAT THE UKVI DO NOTDEEM AS SATISFACTORY Your visa application will not besuccessful if your money is held in afinancial institution which UKVI view asuntrustworthy. UKVI have identified a listof financial institutions in India, Ghana,Bangladesh, Pakistan, Iran, Philippines,Sri Lanka and Cameroon that do notsatisfactorily verify financial statements.UKVI often change this list, so pleasecheck to see if your bank is viewed is anunsatisfactory financial institution:

FINANCIAL REQUIREMENTS FOR YOUR VISA

11VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

You must provide one of the followingdocuments:

Your original personal bank statementor your parent(s) original bankstatements must show that sufficientfunds have been held for at least aconsecutive 28 day period and thatperiod ends with the closing balanceshown on the statement.

The date of the closing balance onyour bank statement must be no morethan 31 days before the date yousubmit your visa application.

The bank statement must show:

� your name or your parent(s) or legalguardian

� the account number

� date of statement

� the name and logo of the bank

� amount of money available

You can use electronic bank statementsif they contain all of the details listedabove and you also provide a supportingletter from your bank on companyheaded paper, confirming theauthenticity of the statements provided.

Alternatively an electronic bankstatement is acceptable as proof ofmoney held in your account, if each andevery page of the electronic statementhas your bank’s official stamp. UKVI willnot accept bank statements which showthe balance in the account on aparticular day because these documentsdo not show that you had held enoughfunds for the full 28 day period needed.If you are relying on money held by yourparents or legal guardians, you must alsoprovide the following:

� Original legal document (or anotarised copy) stating yourrelationship to them, such as a birthcertificate, certificate of adoption orcourt document stating the name ofyour legal guardian.

� Original signed and dated letter fromyour parent(s) or legal guardian whichconfirms your relationship and thatthey have given their consent to themoney being available to you to studyin the UK.

If you want to use a joint account asproof, you must be named on the accountalong with one or more other person,except where you are using a jointaccount in the name of your parents orlegal guardians. You must provide jointaccount bank statements or a bank letterwhich includes all the same information asthat in your personal bank statement oryour parent(s) bank statements.

2. A bank letter You can also use a bank letter, or letterfrom a regulated financial institution toshow you have money available for yourvisa application. This letter must showthat you have held the money for aconsecutive 28 day period ending nomore than 31 days before the date yousubmit your student visa application. Itmust contain the following:

� your name or your parents/legalguardian's name

� the account number

� the date of the letter

� the financial institutions name andlogo

� the money in your account

� that there is enough money to covercourse fees (if applicable) and livingcosts

Please see our international pages formore information:

3. If I am using a bank loan tofinance my education, whatevidence do I need to provide? The loan letter from a regulated financialinstitution must be dated no more than6 months before the date of your visaapplication. The letter must be theoriginal and show:

� your name;

� the date of the letter;

� the financial institution’s name andlogo;

� that the money is available as a loanand is provided by your government, agovernment sponsored student loancompany or is part of an academic oreducational loans scheme.

The financial institution must beregulated by the official regulatory bodyfor the country the financial institution isin. The loan must be in your name, youcannot use loans held in the name ofyour parent and there must be noconditions placed on the release of theloan funds to you, other than your Tier 4application being successful.

If you are an American student who isapplying for a US Federal loan, you willneed to submit a “Notification of StudentLoan” letter with your visa application.For more details on how to apply for yourFederal Aid Loan see:

If you are using overseas bankaccount, you must write theclosing balance in UK poundssterling on your application form.UKVI will use the officialexchange rate on the OANDAwebsite:www.oanda.com/currency/converter/UKVI will base the exchangerate for your country's currencyon the date of your visaapplication.

BANK ACCOUNT DOCUMENTSREQUIRED FOR VISAAPPLICATIONS

FORTHE MOST UPTO DATE

INFORMATION PLEASEVISIT THE UKVIWEBSITE.

12VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

PLEASE BE

AWARE THAT TH

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CHANGE. VISIT T

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HOME OFFICE W

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FOR UP-TO-DAT

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4. What evidence do I needfrom my Official Financial orGovernment Sponsor? UKVI define an official sponsor as:

� Your country’s government or the UKgovernment

� British Council

� Any international organisation

� Any international company

� Any University

If your “official financial sponsor” ispaying all your tuition fees and livingexpenses, you do not have to provideseparate evidence of your savings. If thedetails of your official financial sponsorare included on your CAS you do notneed to provide any otherdocumentation. Otherwise, you mustprovide a letter confirming that yoursponsor will pay all your tuition fees andliving expenses.

The letter must be on official letter-headed paper and must not be morethan six months old.

The letter must be on official letterheaded paper and show::

� Your name

� The date

� Name and contact details of yourofficial financial sponsor

� Length of your sponsorship (start andend date)

� The amount of money they will giveyou or a statement confirming thatthey will cover all your tuition fees andliving expenses

� The official stamp of the organisation

If your sponsor only pays some of yourcosts, you will need a letter from them(as above) and proof that you haveenough money yourself to meet the restof the maintenance requirement (e.g.personal bank statements).

DEDUCTIONS TO FINANCIALREQUIREMENTS CAN I MAKE A DEDUCTION IF I HAVE PAID SOME OF MY COURSE FEES, OR FEES FOR UNIVERSITYACCOMMODATION? Yes, you can deduct the following fromthe total amount of money you need:

� The amount you have paid towardscourse fees (if applicable) and

� Up to a maximum of £1,265 paidtowards your future (Cardiff Universityowned) residences fees.

Please note, that it is not necessary topay any residences fees (except for the£200 postgraduate deposit) until youarrive in Cardiff.

You cannot deduct anything foraccommodation fees if you havearranged the accommodation yourself (inother words, private accommodation thatis not part of Cardiff University).

If you pay all or some of your tuition feesto Cardiff University Finance Office beforeyou receive your CAS email, then theamount you have paid for your tuitionfees will be notified directly to the UKVIand recorded in this CAS email.However, please note that any paymentsmade by bank transfer can take aroundten working days to appear in the CardiffUniversity account, so will not be able tobe confirmed within the CAS statementimmediately.

DOCUMENTS NEEDED TOSHOW YOU HAVE ALREADYPAID MONEY TO CARDIFFUNIVERSITY We do not recommend that you pay anyfees between receiving your CAS emailand applying for your visa. If you wish todo so however you can request that yourCAS statement is updated. Please notethat this could result in a delay of twoweeks or more.

If any money you have paid for tuitionfees or University residences fees is notshown on the CAS email, then you mustprovide original paper receipts from theUniversity when you submit your studentvisa application. Online receipts are NOTacceptable and will be ignored by theImmigration Officer.

WHERE DO I OBTAIN ARECEIPT AFTER I HAVE PAIDTUITION/ RESIDENCESFEES? To obtain your tuition fees receipt contactthe Finance Office Email:

Tel: +44 (0) 29 2087 4339

To obtain a receipt for Universityresidences fees contact the ResidencesFinance Office Email:

Tel: +44 (0) 29 2087 5239 or 4662

13VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

HOW DO I REGISTER WITHTHE POLICE? Students will be advised on the timesthat they can register with the Police.Registration currently takes places atRumney Police Station. You will benotified via email about available times.

What documents do I need toprepare for my policeregistration appointment?If this is the first time you will beregistering with the police in the UK,make sure you download thequestionnaire.

See:

You must take the following with you toyour appointment:

� Your passport

� Two passport-sized photographs

� Your Cardiff University student ID card(you will be issued this at yourenrolment)

� Registration fee of £34 in cash (if youare a student sponsored by theBritish Council you will have this feerefunded)

� A completed police registrationquestionnaire

I have previously studied in the UK and already have a PoliceRegistration Certificate - do I need to renew my certificate? Yes, you must make an appointment with the police to renew your certificate. Ifyou have never registered with the police in Cardiff before, then you must alsocomplete the police registration questionnaire and take it to your appointment.

In addition to the above documentation, you will need to bring your passport andpolice registration certificate.

What’s changed What documents/evidence required:

Change of address

University Accommodation =Residence card only Private Accommodation = tenancyagreement, or accommodationcontract, or gas/electric/water bill thatshows your new address

Change of University Print out of CAS email from CardiffUniversity, or your Cardiff Universitystudent ID card

Change of marital status Marriage certificate, or Divorcecertificate

Extension to visa granted by UKVI Biometric card and Passport

Change of passport New passport

DO I NEED TO REGISTERWITH THE POLICE? If you are from one of the followingcountries and are issued with a visa forlonger than six months you will need toregister with the police within seven daysof your arrival in the UK:

If you need to register with the police itwill normally state this on your Tier 4student visa or on the grant letterrecieved from the Home Office. Anyfamily/dependants travelling with you willalso need to register with the police. Youshould check your visa carefully, and ifyou have this requirement then youshould normally register with the policewithin seven days of your arrival in theUK. If you are not sure whether youneed to register, contact InternationalStudent Support.

REGISTERINGWITH THEPOLICE

AfghanistanAlgeriaArgentinaArmeniaAzerbaijanBahrainBelarusBoliviaBrazilChinaColumbiaCubaEgyptGeorgiaIranIraqIsraelJordanKazakhstanKyrgyzstanKuwait

LebanonLibyaMoldovaMoroccoNorth KoreaOmanPalestinePeruQatarRussiaSaudi ArabiaSudanSyriaTajikistanTunisiaTurkeyTurkmenistanU.A.EUkraineUzbekistanYemen

14VISAS & IMMIGRATION // FOR STUDENTS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND www.cardiff.ac.uk/new-students

FULL YEAR EXCHANGESTUDENTS(September – June) The Residences Office only guaranteesan offer of a single occupancy place inUniversity residences to those visitingexchange students who are studying atCardiff University for the full academicyear. There are a number of Halls ofResidence and Student Houses tochoose from, offering catered, part-catered and self catered residences.Around 70% of residences are ensuite,which means that each study bedroomhas its own bathroom. Some residenceshave shared bathroom facilities, whichare shared between 4 and 8 people. Allresidences have communal kitchen areasin which to prepare food.

The Residences Guide will give you fulldetails of the different types of residenceavailable to students at Cardiff University:

ONE SEMESTER ONLYEXCHANGE STUDENTS(Either autumn or springsemester only) Unfortunately, the Residences Officecannot guarantee exchange studentsstudying at Cardiff University for only onesemester a place in University residences.However, once full year students havebeen allocated a room there may be alimited number of places available inUniversity residences.

STUDENTS ARRIVING INJANUARY

If you are arriving in January and willstudy with us for the spring semesteronly, it is more likely that a number ofvacancies will become available inUniversity residences which can beoffered to exchange students in Cardifffor the semester only. We cannotguarantee this accommodation, but ifyou would like to apply online, you will becontacted by the Residences Office inDecember regarding availability.

I AM A FULL YEAR EXCHANGESTUDENT. IS UNIVERSITYACCOMMODATIONGUARANTEED? Yes, however you must ensure that youhave done the following:

1. Submit your online application by thegiven deadline

2. Receive/accept an unconditional offerto study at Cardiff

3. Accept your online Offer of Residencewithin 7 days of your room beingallocated.

4. Arrive and collect your room keywithin the dates/times specified in theArrival Information

For more information see:

ACCOMMODATION

HOW DO I APPLYFOR UNIVERSITYRESIDENCES?

You should have received an email

telling you how to apply online for

University Residences. If you have not yet

received information please contact Global

Opportunities as soon as possible:

Tel: +44 (0) 29 2087 4844

or email go@cardiff.ac.uk

In addition to the above documentation you will need to bring your passportand police registration certificate.

15ACCOMMODATION // www.cardiff.ac.uk/new-students

HOW MUCH WILLUNIVERSITY RESIDENCESCOST? Your residences fees will vary dependingon the type of accommodation andfacilities you choose. For informationregarding the costs of Universityresidences, please download theResidences fees document from thebelow web page:

The cost of your accommodation will beincluded in your offer of residence.

WHEN WILL I BE ALLOCATEDUNIVERSITY RESIDENCES? Before residences are allocated, youmust have firmly accepted yourunconditional offer to study at CardiffUniversity. Your residences application isthen processed in date order accordingto two dates. The first is the date theResidences Office receives confirmationof your unconditional offer to study; thesecond is the date the Residences Officereceives your online residencesapplication.

� Undergraduates: Universityresidences will be allocated in earlyDecember for Spring incomingstudents.

� Postgraduates: rooms will beallocated as soon as possible afterthe application has been received.

Your allocation will be sent by email, so itis important you have access to youremails.

HOW DO I INFORMRESIDENCES OF ANYSPECIAL REQUIREMENTS? If you have any special accommodationrequirements, such as a disability ormedical condition which you would liketaken into account in the allocation ofyour accommodation, or of which yourResidences Manager should be madeaware, please note this on your onlineapplication. The Residences Office willtry to meet your needs when allocatingyour accommodation. You should tellthem about your special requirementseven if they would not apply if you wereallocated a room in the accommodationyou have chosen. Only informationprovided at the time of the application,along with written confirmation from adoctor, will be taken into account by theResidences Office in the allocationprocess. All disability/medical informationprovided will be treated confidentiallyand only used in allocating youaccommodation.

WHEN DO I NEED TO PAY FORMY UNIVERSITYRESIDENCES? All fees for residences, as well as mostof the associated charges such as theParking Permit, are payable by either:

� Credit/debit card in full in advance oron arrival

� Direct debit from a UK bank account(payable in three instalments afteryou arrive). For more informationabout opening a UK bank account seepage 28. Further details of localbanks will be included in your arrivalpack and on the website. For detailson the payment dates for residencesfees by direct debit for 2018/19please see

It is important to pay your residencesfees on time. Late payment will meanthat you will incur an initial 5% charge. Ifthe payment remains outstanding after15 days, you will incur a further 5%charge on the balance outstanding.

WHAT TYPE OF UNIVERSITYACCOMMODATION ISAVAILABLE? The Residences website contains fulldetails of the accommodation available:

Most of the options are self-catered (i.e.cook your own meals) where you sharekitchen space with your flatmates. Thereis a part-catered option at someresidences, and a fully-catered option atthe female-only residence Aberdare Hall.

ARE THERE MALE-ONLY ORFEMALE-ONLY HALLS OFRESIDENCES? All of our residences, like most other UKuniversities, are mixed. You can howeverexpress a preference for a male orfemale-only flat if you wish. The onlyexception to this is Aberdare Hall, wherethe entire hall of residence is for femalestudents only.

WILL I HAVE MY OWNROOM? Yes, you will have your own studybedroom – Cardiff University does nothave shared rooms or dormitories. Youwill have to share a kitchen/living spacewith the other people in your flat orhouse.

WILL I HAVE MY OWNBATHROOM? Around 70% of University studybedrooms have a private bathroom(called ensuite). Other rooms haveshared toilets and washing facilities(usually shared between four to eightpeople). If a private bathroom isimportant to you, you should prioritiseen-suite accommodation in yourResidences application.

WILL I HAVE ACCESS TOHIGH-SPEED INTERNET INMY ROOM? Yes, all study bedrooms are equippedwith network connection points andwireless access. The cost of all this isincluded in your residences fees. Moreinformation on connecting to the networkwill be provided in your arrivals guide.

WILL I HAVE A TELEPHONE INMY ROOM? No, most students have mobile phonesor use Skype. See page 29 for moreinformation on buying a mobile phoneand staying in touch.

WHAT IS PROVIDED INUNIVERSITY RESIDENCES? All rooms have: a bed with mattress, adesk and chair, a bookshelf, a wardrobeand a waste paper bin. All residenceshave: an ironing board and iron, adustpan and brush, a kitchen bin, a mopand bucket a microwave, a kettle, atoaster, a notice-board andblinds/curtains.

www.cardiff.ac.uk/new-students

16ACCOMMODATION //

The Residenceswebsite contains fulldetails of Universityaccommodationhttp://www.cardiff.ac.uk/study/accommodation

17ACCOMMODATION // www.cardiff.ac.uk/new-students

THINGS YOU’LL NEED INYOUR UNIVERSITYRESIDENCE You will need to provide your own pillow,bedding, towels, personal crockery,cutlery, saucepans and other cookingutensils. You can buy all of this cheaplyin Cardiff, so do not bring this with youbecause your suitcase will be too heavyto carry! See page 20 for what to bringwith you.

WHEN CAN I MOVE INTO MYUNIVERSITYACCOMMODATION? January starters: you can move into yourroom anytime from Monday 21 January2019.

IF YOU ARE ARRIVING LATE,YOU MUST INFORMRESIDENCES. If you can’t arrive for the ArrivalsReception on Monday 21 January 2019(International Exchange students only),then you need to time your arrival sothat the Residences Office is open tocollect your keys. Details of our officeopening hours can be found in yourArrival Information at

If you are not starting your course inJanuary, and not participating in Januaryinduction, you should collect your key onthe first day of your residential period;this information will be in yourResidences Agreement. Moreinformation about arriving at youraccommodation is on page 17.

HOW LONG CAN I STAY INUNIVERSITY RESIDENCES? All Cardiff University residences allow youto stay during term time and theChristmas and Easter vacations.

TEMPORARYACCOMMODATION INCARDIFF If you are planning to spend some timein Cardiff prior to the start of term youcould think about taking a room in ahotel, hostel or bed & breakfast. Alltypes of accommodation can be foundnear the campus and the central cityarea. You can find further information onaccommodation in Cardiff from theCardiff Visitor Centre, which provides anaccommodation booking service.

Telephone with your credit card details+44 (0)29 2087 3573 or emailvisitor@cardiff.gov.uk

WHICH HALLS OFRESIDENCE IS NEARESTMY SCHOOL? Use the map in the back of thisbrochure to work out how closeyour accommodation will be to yourSchool. The nearest residences isnot necessarily the best and youshould think about the environmentyou want to live in (for exampleTalybont has a sports centre on siteand is very close to a bigsupermarket). If you’re not surewhat building you will be studyingin, contact Global Opportunities ongo@cardiff.ac.uk

18ACCOMMODATION // www.cardiff.ac.uk/new-students

PRIVATEACCOMMODATIONIN CARDIFFThere is plenty ofaccommodation in Cardiffthat is let out by privatelandlords to students.Such accommodationconsists of shared housesand flats. Occasionally youmay find a room in ahouse that you wouldshare with thelandlord/lady.

LOOKING FOR PRIVATEACCOMMODATION FROMYOUR HOME COUNTRY We would not advise arranging long-termrented accommodation from overseas. Itis best come to Cardiff before the start ofyour course and reserve a room in ahotel, hostel or bed & breakfast whileyou look for suitable privateaccommodation. It is very difficult to finda room/house if you are not in Cardiff.

CARDIFF STUDENT LETTINGAGENCY This is the best place to start looking forprivate accommodation. Cardiff StudentLetting Agency is owned and run byCardiff University Students’ Union. Thisletting agency is keen to keep the cost tostudents at a minimum and does notcharge an agency fee. For furtherinformation about the services providedby the Cardiff Student Letting Agency see

HOST FAMILYORGANISATIONS If you choose a host family, you will livewith a couple or a family sharing facilitiessuch as a living room, bathroom andkitchen. Your host would provide a familyenvironment and an opportunity for youto learn the language and experience adifferent culture. This accommodation isoften rented on a weekly basis, usuallyincluding breakfast and sometimesevening meals on request.

HOW MUCH DOES PRIVATEACCOMMODATION COST INCARDIFF? The cost of private accommodation willvary depending on the location, the sizeand quality of the flat or house andwhether or not bills are included in thecost of rent. On average the cost ofrenting a room in a house you share withothers will cost around £300 a month,excluding your bills for water, gas,electricity and insurance. Unlike University

residences, where most bills are included,you will find that when you rent privateaccommodation you may have to pay foradditional things. These are likely toinclude:

� A refundable security deposit whichwill be returned to you after you leavethe property providing that no damagehas been done

� Water, electricity, gas, telephone andinternet bills

� Insurance

� You may have to pay multiple monthsof your rent in advance if you do nothave a relative or friend living in theUK who can act as a guarantor andwho will agree to pay your rent if youhave money problems and can't pay it.

COUNCIL TAX Council Tax is a British property tax thatis paid to the local council for localservicing including rubbish collection, thepolice and fire service. If you are comingto Cardiff for the full academic year, youwill automatically be exempt from thistax.

19ACCOMMODATION // www.cardiff.ac.uk/new-students

I AM STAYING IN CARDIFFFOR LESS THAN 24 WEEKS.HOW DO I BECOME EXEMPTFROM PAYING COUNCIL TAX? If you are an Erasmus+ student andyour exchange placement is less than 24weeks you will need to provide theCouncil in Cardiff with a letter from yourhome University, along with a Council TaxExemption Certificate from CardiffUniversity in order to become exemptfrom paying the tax.

The letter from your home Universitymust include the following:

� your Cardiff address

� the start date and end date of yourdegree programme

� the start date and end date of yourexchange placement

� confirmation that you will remain a fulltime student at your home Universitywhile studying at Cardiff and that youwill remain a full time student whenyou return after your exchangeplacement

Please note that you will not be able toobtain these letters until you have apermanent address in Cardiff. Do notworry about this. The Council will notneed these letters until you have foundyour accommodation in Cardiff.

Once you have a permanent address inCardiff, you will need to update yourstudent record accordingly

. Once you have

completed this process, you will be ableto request a Council Tax ExemptionCertificate via your student record. Youwill then need to post both letters to theCouncil at the following address:

Cardiff Council,Council Tax Office,PO Box 9000, Cardiff, CF10 3WD

If you are an International Exchange orStudy Abroad student you will be sentfurther details of Council Tax via emailonce you have been accepted.

HELP AND HOUSING ADVICE If you are thinking of renting privatesector accommodation, you can obtaininformation on the typical costs ofrenting in Cardiff and gain useful tips onwhat to look out for when looking forprivate accommodation from the Adviceand Money team at Cardiff University. To contact, email

The Student Advice team in theStudents’ Union can also help. They arehappy to explain and check your tenancyagreement before you sign a contract orpay any monies to your landlord. Theyalso have information to help you find

accommodation. To contact, emailAdvice@cardiff.ac.uk

For Erasmus+ students in Cardiff for theSpring semester only, there will beHousing Advice drop-in sessions onWednesday 23 January and Friday 25January between 13:30 and 16:00.

During these sessions, students will beable to obtain advice and guidance onfinding accommodation in the privatesector as well as potentially meet otherstudents who are also looking forsomewhere to live.

For further details, please see:

DO I NEED INSURANCE FORMY PERSONALPOSSESSIONS? Yes, we strongly encourage students toinsure personal possessions againstdamage, loss or theft. If you live inCardiff University residences, you areautomatically given £5000 worth ofpersonal possessions insurance coverfrom Endsleigh Insurance; you do nothave to fill in any forms for this cover - itis automatic. Details of what is coveredby insurance can be found at

If you are going to be living in privateaccommodation you should take out aninsurance policy to cover at least all yourpersonal belongings in your room. Aninsurance policy designed forinternational students by Endsleigh andUKCISA will cover medical expenses,refund of tuition fees in the event ofillness or an accident and damage toyour possessions when travelling to andfrom your home country to Cardiff.

Further information on all Endsleighinsurance products can be found on theirwebsite at byclicking on “travel”.

For information on other insurancecompanies see

You may be ableto stay in Universitysummer residences whileyou search for privateaccommodation see StudentSummer Residences:www.cardiff.ac.uk/summer

20TRAVELLING TO CARDIFF // www.cardiff.ac.uk/new-students

This section will give youan idea of what to packwhen coming to study inthe UK and the items youshould leave behind.

WHAT TYPE OF CLOTHESSHOULD I BRING? Students dress very informally in the UKin jeans, t-shirts and jumpers. You willalso want to bring a warm jumper, jacketand waterproof coat with you for thewinter and wet weather. Rain showersare to be expected any time of the year,so waterproof clothing and shoes areessential.

We recommend that you do not buy toomany winter clothes until you get toCardiff.

HOW MUCH MONEY SHOULDI BRING? Bring enough money to cover your costsfor the first two weeks as you would ifyou were going on holiday. You willprobably have to buy bedding and somebasic essentials at the beginning of yourstay, so we recommend you bring about£400. Do not bring large amounts ofcash, as cash can easily be lost and theUniversity cannot guard it for you. Werecommend you bring travellers’ chequesas they are insured against loss andtheft. Any bank or post office will cashtravellers’ cheques.

CAN I BRING MY COMPUTERTO CARDIFF? Yes, you can bring your laptop with youto Cardiff University but you should checkit can work with UK sockets. It is alsoimportant to make sure that your laptopis insured for travel and your stay inCardiff.

WHAT TO BRING

DO NOTBRING TOOMUCH!

PLEASE TRY NOT TO BRING MORE THAN TWO SUITCASESAND MAKE SURE THAT YOU CAN LIFT AND CARRY THESESUITCASES. AT SOME POINT YOU WILL HAVE TO CARRYYOUR LUGGAGE WHEN YOU ARRIVE IN THE UK.

21TRAVELLING TO CARDIFF // www.cardiff.ac.uk/new-students

CAN I BRING ELECTRICALPRODUCTS TO THE UK? Please only bring small items such ashairdryers, shavers and laptops. Beforeyou bring an electrical item, you shouldmake sure that it is safe to use andcompatible with the UK voltage system:220V. You might need an internationalvoltage converter. You will also probablyneed a plug adapter that is BritishStandard compliant (BS1363). Usually,these converters and adapters areavailable in travel and luggage shops,electronic stores, and airports.

SHOULD I BRING MY OWNCOOKING UTENSILS? No, do not bring cooking utensils withyou. Your case will be too heavy for youto carry! You can buy saucepans, platesand other cooking utensils very cheaplyfrom supermarkets close to Universityresidences. Please see page 16 forinformation about what is provided inyour residences and privateaccommodation.

CAN I BRING FOOD FROMHOME? Do not bring any food into the UK. Thereare many food items which are illegal tobring into the UK including all dairy, meatand potatoes. You will find that Cardiffhas many international food stores, andlarge supermarkets where you will beable to find many ingredients available inyour home country. For more informationon banned foods see the website

SENDING AND STORING YOURLUGGAGEUnfortunately, Cardiff University is unableto receive any of your luggage beforeyour arrival in Cardiff. However, there areseveral companies that offer services tostudents who wish to transport excessluggage. They can arrange for yourluggage to be put into storage until youarrive, when it can be delivered to you.For further details see

SHOULD I BRING MY OWNBEDDING? We do not advise you to bring beddingwith you. If you are staying in Universityaccommodation, you can can order abedding pack from the Residences Officebefore you arrive. This contains thefollowing: duvet and duvet cover, singlesheet, pillow, pillow case, hand and bathtowel.

Alternatively, you can buy beddingcheaply from Cardiff Market, TescoSupermarket, Primark Home or Shawsthe Drapers when you arrive.

CAN I BRING MY MOBILEPHONE? More information about mobile phones isavailable on page 30. If you’re notbringing a mobile phone you may find ituseful to have a credit card or, ifpossible, a small amount of loosechange, so you can call home when youfirst arrive. When you arrive GlobalOpportunities will give you a welcomepack containing a free mobile SIM card which has a small amount of credit. Ifyou don’t receive a welcome pack onarrival, please come to GlobalOpportunities.

HOW CAN I CONTACT OTHERSTUDENTS BEFORE I ARRIVE?The Erasmus+ team has set up aFacebook page where all all Erasmus+students coming to study at CardiffUniversity can make friends, discusstravel plans and talk about Cardiff:

22TRAVELLING TO CARDIFF // www.cardiff.ac.uk/new-students

WHICH AIRPORT SHOULD IARRIVE AT IN THE UK? Most of Cardiff’s incoming studentsarrive at Heathrow Airport, which isaround 18 miles/29 km southwest ofLondon. The airport is around 4 hourstravel time from Cardiff. You can alsoarrive at Cardiff Airport, which is only 30minutes travel time from the Universityor Bristol Airport which is about 1 hourand 20 minutes from Cardiff University.

WHEN SHOULD I ARRIVE INTHE UK?Exchange students need arrive in timefor Cardiff University’s Orientation andEnrolment week commencing Monday21 January 2019. During this week anumber of events will take place to helpyou settle into your new home andmake new friends. This will include yourWelcome Talk, social activities and cityand campus tours. Classes at CardiffUniversity will commence 28 January2019.

Please be advised that modules in theSchool of Earth and Ocean Sciences willcommence one week earlier, studentswho have selected modules in theSchool will be contacted with furtherinstructions on when to arrive.

TRAVELLING TO CARDIFF Cardiff University is located in the centre of Cardiff, which is easily accessible from Londonairports. You will need to make your own way to Cardiff, but don't worry it is easy to get here on your own. When you arrive in Cardiff the first thing you should do is go straight toyour accommodation.

LondonBristolCARDIFF

Birmingham

Edinburgh

Belfast

Cardiff to London 145miles/232km

23TRAVELLING TO CARDIFF // www.cardiff.ac.uk/new-students

BY COACHThe cheapest way to travel to Cardiff is byNational Express coach. Coaches leaveapproximately every hour, with fewercoaches leaving during the night. A singlejourney from Heathrow to Cardiff takesabout 3 hours and 30 minutes. You canbuy your ticket online at

or the NationalExpress Booking Office in Heathrow airport.Cardiff University students travelling fromHeathrow in September will receive a 10%discount when booking their fare using theabove link.

BY TRAIN Train travel is more expensive thantravelling by coach and you will have tochange trains. Take the Heathrow Expresstrain from Heathrow Airport intoPaddington Station in London. Trains leaveevery 15 minutes from all terminals atHeathrow to London. Once at Paddingtonyou take the train to Cardiff. On weekdaysthe train to Cardiff from Paddington leavesevery 30 minutes. A single journey fromHeathrow to Cardiff will be around £65 -£205 and the journey time is 3 hours.Tickets can be bought online at

(it’s usually cheaperin advance) or at the ticket office at therailway station in the airport.

BY TAXI Travelling by taxi is a very expensive optionand not advisable. A taxi to Cardiff fromHeathrow would cost around £200. Thiscould be an option if there were a few ofyou travelling to split the cost but you willnot be able to have much luggage.

TRAVELLING INDEPENDENTLY TO CARDIFFUNIVERSITY FROM HEATHROW

TRAVELLING TO CARDIFF // www.cardiff.ac.uk/new-students

24TRAVELLINGINDEPENDENTLYFROM CARDIFFAIRPORT A taxi from Cardiff Airport will costaround £33 and can be hired from theFlight Link taxi office in the ArrivalsBuilding or booked in advance,telephone +44 (0)1446 728500 oremail cwl@flightlinkwales.com

The T9 bus service runs from CardiffAirport every 30 minutes during the dayMonday – Sunday. A single ticket costs£7 and the journey takes 45 minutes.

ARRIVING AT CARDIFFRAILWAY STATIONIf you are arriving by train you will arrive atthe railway station in the centre of Cardiff.We recommend that you then take a taxito your accommodation. There will be taxiswaiting at a taxi rank outside the stationand taxi fares to University residences costbetween £8 – £12 depending on whereyour accommodation is and how muchluggage you are carrying. More informationabout taxis is on page 39.

ARRIVING AT CARDIFF BUS STATIONIf you are arriving by coach or bus you willarrive at the bus station in SophiaGardens. You will need to take a taxi fromthere to your accommodation. Call a localtaxi service on +44(0)2920 333 333

WHAT SHOULD I DO WHEN IARRIVE AT THE UNIVERSITY? INTERNATIONAL EXCHANGESTUDENTS:If you arrive on Monday 21 January 2019,after a short wait at the Arrivals Receptionat the University you will be taken byminibus to your accommodation.

ERASMUS STUDENTS:Please make your way independently toyour accommodation. You should checkhow to collect your keys for your UniversityResidence at:

UNEXPECTED LATE ARRIVALS If you arrive unexpectedly late in theevening or early in the morning and youhave not been able to inform theResidences Office of your late arrival, youshould go directly to the Security Centrenext to the Psychology Tower block,opposite 51 Park Place (map reference2). The Security Centre will contact yourUniversity Residence and arrange for youto have access to your accommodation.

WHERE DO I PICK UP THEKEYS TO MY UNIVERSITYACCOMMODATION? If you arrive at your accommodation duringoffice hours, a member of staff will be on-hand to give you your keys.

International Exchange Students will beemailed further details about how toaccess the University Accommodation ifthey arrive outside of Residencesoperating hours.

For further details on key collection see:

WHAT IF I ARRIVE EARLY,BEFORE MONDAY 21JANUARY? If you are staying in Universityaccommodation, your allocated room willnot be available before Monday 21January, so if you intend to arrive in Cardiffbefore this date you will need to makeyour own arrangements for temporaryaccommodation until the start of theresidential period. Please be aware that ifyou arrive on a Saturday or Sunday GlobalOpportunities will not be open.

WHAT IF I ARRIVE LATE,AFTER MONDAY 21JANUARY? Students should make every effort toarrive by Monday 21 January. If you thinkyou will arrive after this date, pleasecontact the Residences office aboutmaking any necessary arrangements.Email:

YOU MAY BE ABLE TOBUY A DISCOUNT CARD

FOR COACHAND/OR RAILTRAVEL WHEN YOU ARRIVE.

MORE DETAILS AREON PAGE 28.

25THE INDUCTION PROGRAMME // www.cardiff.ac.uk/new-students

We understand that arriving in a newplace is a challenging and excitingexperience for you. At Cardiff, we takegreat care to ensure your smooth arrivaland help you to settle into your new wayof life in the University and localcommunity.

Make your stay at Cardiff rewarding andenjoyable: come to all the inductionevents arranged for when you first arrivein Cardiff from Monday 21 January -Friday 25 January.

At these events you should find all theinformation, fun and friends you need tomake your transition to UK life ascarefree as possible.

When you first arrive therewill be lots of things youneed to do includingenrolling and collectingyour student ID card. Pleaserefer to the InductionPlanner that will be sent toall incoming students viaemail and make sure youcomplete everything.

THE INDUCTION PROGRAMME

26LIVING EXPENSES // www.cardiff.ac.uk/new-students

ESTIMATED AVERAGE LIVINGEXPENSES FOR A SINGLEPERSON LIVING INUNIVERSITY RESIDENCES

Undergraduate Postgraduate

9 months 12 months

Rent (inc bills) £4,444 £5,888

Food £ 1,099 £1,175

Social / leisure £1,256 £1,551

Laundry & toiletries £289 £385

Travel £448 £595

Mobile £217 £288

Clothes* £346 £461

Books* £323 £324

Total £8,422 £10,667

*start-up costs only

LIVING EXPENSES

Please note that these figuresrepresent the average cost of livingin Cardiff. Students who are on abudget can live on less if they wishto do so. The minimum cost of livingas recommended by UKVI forstudying outside London is £1,015per month.

TIER 4 STUDENT VISAHOLDERSTo pass the maintenance test for yourTier 4 student visa, you will have toshow you have money for the cost ofyour 1st year tuition fees and livingcosts of £9,135.

LIVING EXPENSES // www.cardiff.ac.uk/new-students

WHAT IS THE COST OF LIVING IN PRIVATEACCOMMODATION INCARDIFF? The costs of living in privateaccommodation can vary a lot dependingon where you live. For more informationsee:

The estimated average expenditure foran undergraduate student living inshared private accommodation fromSeptember 2016 – June 2017 was£7,398.

The estimated average expenditure for apostgraduate student living in sharedprivate accommodation from September2016 – September 2017 was £9,339.

Standard Items Cost

Bread 0.47

Margarine (500kg) 0.69

Basmati rice (1kg) 1.89

Spaghetti (500g) 0.20

Cornflakes (500g) 0.72

Milk (1 pint) 0.49

Eggs (6 pack) 0.90

Vegetable Oil (1 litre) 1.09

Noodles (300g) 0.59

Fresh Fruit and CostVegetables

Potatoes (2kg) 2.00

Onions (1kg) 0.57

Tomatoes (1kg) 1.29

Oranges (5 pack) 0.97

Apples (5 pack) 1.49

Bananas (7 pack) 0.97

Peas (1kg frozen) 0.76

Baked Beans (425g) 0.23

Meat Cost

Minced Beef (800g) 2.99

Whole Chicken 3.99

Fish Fingers 1.39

Frozen Prawns 3.09

Drinks Cost

Instant coffee (100g) 1.49

Tea bags (50 pack) 0.75

Cola (2 litres) 0.42

Bottled Water (2 litres) 0.17

Toiletries Cost

All-Purpose cleaner (1 litre) 0.60

Soap (4x 125g) 0.79

Shampoo 0.49

Washing Powder (1.6kg) 2.15

Toilet Paper (9 rolls) 1.99

Washing-up liquid (1 litre) 0.85

Disposable Razors (20 pack) 3.69

Toothpaste 0.76

Costs are approximate and based onsupermarkets close to the campus.

For more information on living expensessee:

YOUR BUDGET Be realistic about budgeting for your time at University. It is essential that you haveenough money for the duration of your course. You will not be able to rely on themoney from part-time earnings to support you. The competitiveness of finding a job,the generally low rate of pay for this work, and the restricted number of hours youcan work mean that your part-time earnings will be insufficient to maintain anadequate standard of living. More information on part-time work is on page 43. For more information on how to plan and manage your money see

27

28LIVING EXPENSES // www.cardiff.ac.uk/new-students

STUDENT DISCOUNT CARDSYou will find that a lot of things, such ascinema tickets, clothing and travel, canbe bought at a discounted cost if you area student and have one of the followingcards.

Cardiff University student IDcardYour student ID card, which will beissued to you at enrolment is very useful!In addition to giving you access toUniversity buildings, the card may alsoentitle you to discounts in shops,cinemas and restaurants. Ask if theyoffer a “student discount”.

International Students’ IdentityCard (ISIC) This card enables you to obtaindiscounts on flights, accommodation, ITsoftware and internet products, food anddrink. You can apply online for this card.For more information and details of thedocuments you need to obtain this cardsee:

Student Travel Reduction Cards If you are exploring the UK while you’rehere you will make considerable savingson travel by purchasing a Young Persons'Railcard and/ or a Coach Card.

The Young Persons' Coach Card can bebought at National Express coach officesor online. This card costs around £10plus £2.50 for postage and packagingfor a year, or around £25 for three yearsand gives you 30% off all coach travel inthe UK. To get one you simply need proofthat you are a student. For furtherinformation see:

A 16-25 Railcard costs around £30 forone year or around £70 for three years,and gives you a third off your rail travel inthe UK. To get this you will need proofyou are a student, your passport and apassport-size photo. The card can bepurchased online or at any train stationticket office. For further information see:

HOW DO I OPEN A BANKACCOUNT? To open a Santander, HSBC, Lloyds, TSB, Barclays or Natwest bank account you must take your passport and documentation to prove that you are enrolled on a course at Cardiff University to the bank in Cardiff.

The banks require an introductory bank letter from the course of study, which each student can download via SIMS.

HOW DO I TRANSFER MONEYTO THE UK? The easiest way to send money from your home country into a UK bank account is by electronic transfer. To do this the bank in your home country will need:

� Your UK bank’s name and full address

� Your name as given on your UK bankaccount

� Your UK bank account number

� Your UK bank sort code

Money can also be transferred using abanker’s draft. This is a document drawnup by the bank in your home country andsent to you by post. You present thebanker’s draft to your bank in the UK.Before you transfer money ask whatcharges will be made by the bank andhow long it will take. Make sure that youkeep copies of the relevant documents incase there is a dispute with the bank inthe future.

WHAT WILL THE BANKOFFER ME? Every bank has different offers forstudents. There may be some bankspresent at Cardiff University across theInduction period; so it is worth goingalong to the relevant events and lookingat which banks are providing the bestdeals. Some banks charge a monthlyfee, but also provide financial incentivesfor opening an account with them. Allbanks provide the following services:

Debit card Most banks issue a single card that is acombined cash card (allowing you towithdraw money from cash machines/ATMs) and debit card (that allows you topay for things in shops and over theinternet). To use the card you will need aPIN number from the bank. Do not letanyone else see this number; make sureyou memorise it and then destroy thenumber.

Bank statements This is a record of all activity in your bankaccount over time. Statements will beposted and you can also see themonline. It is important to keep thesestatements because you will need themif you need to extend your student visa.

Direct debits and standingorders These allow you to pay for goods andservices by regular payments (oftenmonthly) through your bank account. Forexample, you are likely to pay for yourUniversity residence fee by direct debit(see page 16).

OPENING A BANK ACCOUNT It is not possible to open a UK bank account until you arrive in Cardiff.However, it is likely to be one of the first things that you do because thisis the safest way to keep your money. This will take you at least a week soyou must make sure you have enough money for your first few weeks inCardiff.

29COMMUNICATIONS // www.cardiff.ac.uk/new-students

INTERNET ANDEMAIL Wireless internet is available across theUniversity campus and in UniversityResidences. You can find out more abouthow to access the service on the intranetafter you have enrolled and have receivedyour University login details. These detailswill also allow you to access anynetworked computer on campus.

PCs and study spaces are available inlibraries and study spaces across thecampus. Some of these are accessible24/7.

CAN I GET INTERNET ACCESSIN MY ROOM? Yes. If you are staying in Universityresidences you will be able to connect tothe university Wi-Fi network.

SETTING UP AN INTERNETCONNECTION IN PRIVATEACCOMMODATIONIf you decide to live in privateaccommodation or University-ownedstudent house, you will need to findaffordable broadband access along with TVand phone services. For more informationon how to set up these services see:

EMAIL You will be given a Cardiff University emailaddress when you enrol. You will be ableto access your own personal emailaccount (Gmail, Hotmail etc.), but you willbe expected to access your CardiffUniversity email account regularly toensure you keep up-to-date with importantUniversity communications.

WHERE CAN I BUY OR RENT ACOMPUTER? The IT shop is based in the Students’Union and provides IT equipment with arange of payment options and studentdiscounts. All equipment sold is ready touse on campus and is supported by theUniversity’s Information Services.

COMMUNICATIONS

30COMMUNICATIONS // www.cardiff.ac.uk/new-students

MOBILEPHONES All students use mobile phones forstaying in touch with family andfriends. If you use the University’sfree airport pick-up service, youwill receive a free mobile SIM cardwith a small amount of credit soyou can phone home if you bringyour own mobile phone with you tothe UK. For information about thecost of UK mobile phones andnetwork companies see:www.uswitch.com/mobiles/networks

CAN I USE MY MOBILEPHONE IN THE UK? You will need to ensure your mobilephone is GSM compatible to use in theUK. You can then use a UK SIM card toconnect to the phone network, this willbe much cheaper than using your SIMcard from home. To use a UK SIM cardyou may need to ‘unlock’ your phone.Speak to your mobile carrier beforetravelling to the UK and they should beable to unlock your phone for you.

CONTRACTS FOR MOBILES If you choose a contract the phone willbe cheaper or free but make sure youcheck the monthly payment and callcharges before signing. There will be acompulsory monthly charge and mostcontracts commit you to a 24 monthagreement. To buy a contract mobilephone you will need a “proof ofenrolment” letter stating that you are aCardiff University student and giving yourterm-time address. Once enrolled, youcan request this from the Universityusing the Ask system. Visit

PAY-AS-YOU-GO MOBILES Pay-as-you-go (PAYG) is the no-contract,no credit check, no-commitment and no-monthly bills way of getting a mobilephone. The biggest advantage of this isthat it is impossible to run up a hugephone bill as you can only make callsonce you have already paid for them.However, you will pay more to buy theinitial phone and calls can be moreexpensive than on contract mobilephones.

You can buy PAYG phones from mostshops without needing a “proof ofenrolment letter” from the University.

WHERE CAN I BUY A MOBILEPHONE? To compare the costs of different UKmobile phones and network companiessee:

Carphone Warehouse are one of thelargest independent stores selling mobilephones, but you can also buy a phonefrom supermarkets or mobile phoneshops. It is a good idea to shop around.

CHEAP WAYS FOR KEEPINGIN TOUCHThere are several cheap ways forcontacting your family overseas. Theseinclude international calling cards andonline services such as Skype, WhatsAppand FaceTime.

SETTING UP AN INTERNETCONNECTION IN PRIVATEACCOMMODATIONIf you decide to live in privateaccommodation or University-ownedstudent house, you will need to findaffordable broadband access along withTV and phone services. For moreinformation on how to set up theseservices see the living in Cardiff sectionat:

CHEAP WAYS FOR KEEPINGIN TOUCH There are several cheap ways for Thereare several cheap ways for contactingyour family overseas. These includeinternational calling cards and onlineservices such as Skype and FaceTime.

31COMMUNICATIONS // www.cardiff.ac.uk/new-students

SENDING LETTERS ANDPARCELS If you need to send a lightweight letterwithin the UK then you can simply stick apostage stamp to the envelope and put itin any post box. If you are unsure of howmuch the postage should be then takeyour letter to a Post Office for them toweigh it and advise how much it will costto send. Parcels should always be takento a Post Office for weighing anddispatching. If you are sending a parceloverseas you will need to complete acustoms form, available in the PostOffice. There is now a Post Office withinthe Students Union that you can use.

DELIVERY OF PARCELS TOYOUR UNIVERSITYACCOMMODATIONYou can collect letters and parcels fromRoyal Mail from the reception at yourUniversity residence. However,residences staff are unable to sign forand accept parcels and deliveries onyour behalf from private deliverycompanies. In special circumstances,Residences staff will accept a parcelfrom a private delivery company on yourbehalf, if you make prior arrangementswith your Residences Manager.

REMEMBER TO LET FRIENDSAND FAMILY KNOWYOU HAVE ARRIVEDSAFELY

RECEIVING AND SENDING POST HOME

32STUDYING AT CARDIFF UNIVERSITY // www.cardiff.ac.uk/new-students

STUDYING AT CARDIFF UNIVERSITYENROLMENTTo become a student of Cardiff Universityand gain access to the library andcomputing facilities, you will need toenrol online. For Erasmus+ students, it ispreferable that you enrol online beforeyou arrvie to Cardiff. To enrol online youwill need to confirm some personaldetails and confirm your course details. Ifyou are a fee paying study abroadstudent, you will also need to pay yourtuition fees to be able to enrol online.

International Exchange andStudy Abroad StudentsYou should NOT enrol online. You willattend an Enrolment Session where youwill formally enrol on modules. Details ofthis session will be sent to you via email.

International Exchange and Study Abroadstudents should ignore anyemails/instructions to enrol online beforearriving in Cardiff. Enrolling online maycause delays for students at the session.

WHEN CAN I ENROL? For Erasmus+ students, you will be sentan email from Cardiff University telling youwhen and how to enrol onlineapproximately three weeks before the startof your course. You will use your usernameand password which you should havereceived already and be asked yourstudent number and your date of birth. Ifyou have any problems with onlineenrolment, please contact the enrolmentteam by email:

For International Exchange and StudyAbroad students, you will enrol at theEnrolment Session.

HOW DO I ENROL ONLINE? THIS SECTION IS ONLY FORERASMUS+ STUDENTS.To complete online enrolment go to

You will be guided through a series of webpages, which will enable you to checkinformation held by the University aboutyou, and update information whererequired.

We recommend you enrol online beforearriving in Cardiff to avoid: � delays in your student ID card being

issued

� delays in being able to accessUniversity computing facilities

� delays at School enrolment

� delays in obtaining your bank letterwhich you will need to open a UK bankaccount

Once you have completed onlineenrolment you will be shown details of yourcourse and the core modules which formpart of the course that you are registeredfor on the “Confirmation of StudentEnrolment” screen. You may wish to printthis out for your records and to show thatyou have completed online enrolment (acopy will be emailed to your CardiffUniversity email address). After onlineenrolment, you need to complete yourSchool enrolment and attend Schoolinduction activities when you arrive inCardiff. To find out where and when theseare, see the School Enrolment Informationweb page for your School, your year andcourse:

33STUDYING AT CARDIFF UNIVERSITY // www.cardiff.ac.uk/new-students

CARDIFF UNIVERSITYSTUDENT ID CARDYou must obtain your student ID card afteryou have enrolled. All students arerequired to carry their student ID card oncampus and your identity card will alsoallow you to use the Students’ Union,sports facilities, libraries and IT rooms. Youwill need to collect your student ID cardfrom the Students' Union or from theHeath Park site depending on whichcampus you are based. You will be sentdetails about how to collect your StudentID Card prior to your arrival. For moreinformation see:

FOR INTERNATIONAL (NONEU) STUDENTS ONLY In order to comply with the UKGovernment's immigration rules, you mustbring your passport, visa and any visadocumentation with you when you pick upyour student ID card. University staff willmake a copy of these documents. If youfail to collect your student card within 2weeks of the start of your course, you arelikely to be reported to UKVI as failing toarrive and attend classes at the University.This is likely to result in you beingexcluded from Cardiff University.

BIOMETRICS RESIDENCEPERMITIf you are successful in applying for a Tier4 Student visa outside of the UK (forlonger than 6 months), you will be given avignette (sticker) in your passport for 30

days to allow travel to the UK. You will alsobe given a letter informing you of thedecision and details of where you mustcollect the Biometrics Residence Permit(BRP). If you provide the ACL (AlternativeCollection Location) code of 2HE562when making your visa application, it willbe possible to collect your BRP fromCardiff University during the enrolmentprocess.

ACADEMICSUPPORTYou may find the pace and level ofacademic work different to whatyou have been used to when youstart your course, but support isavailable within the University tohelp you improve your study skills.

HELP ON IMPROVING YOURSTUDY SKILLS AT CARDIFFUNIVERSITY Academic Study Skills run free classes forstudents who wish to improve their studyskills and the grades they achieve. Theclasses are multi-disciplinary allowingstudents to share good practice, oftenworking in pairs or small groups on arange of topics, from note taking to essaywriting. For more information see:

Students can gain more support andadvice by contacting their Course Director,Personal Tutor or using the onlineresources on the intranet.

WHERE CAN I GO FOR HELP IFI’M WORRIED ABOUT MYACADEMIC STUDIES? Your course director or personal tutorshould be your first point of contact. Yourpersonal tutor will be a member ofteaching staff within your School who willbe able to help you if you have anyacademic, personal or health concernsthat are affecting your studies. They mayalso refer you to one of the otherUniversity advice staff if they feel you

would benefit from speaking to aspecialist. Your personal tutor should

arrange to see you at least three timeseach year, but you can also arrange ameeting with them.

HOW CAN I ARRANGE TO SEEMY LECTURERS? Your tutor or course lecturers will usuallyhave office hours when they are availableto see students. You can contact them atthe end of classes or by email to arrangea time to meet. They may have a sheet ofpaper outside their office where you cansign up for an appointment.

STUDENT MENTOR SCHEME The Mentor Scheme helps first yearUndergraduate students make thetransition to university life by matchingnew students with current undergraduatestudents from the same academic school.Mentees are encouraged to discuss avariety of issues, both academic and non-academic. This may range from how touse the library, living in halls, referencing,homesickness to money worries. For moreinformation see:

HELP ON IMPROVING YOURMATHEMATICAL SKILLS ATCARDIFF UNIVERSITY The Maths Support Service providesadditional classes and drop-in sessions forall students. The aim is to help youenhance your mathematical skills, so youare successful in both your degree andalso in future employment.

WHAT CAN I DO TO PREPARE FOR STUDYING INCARDIFF? There is a free pre-arrivalinteractive website for incomingstudents that provides examples of what it is like to study at a UK universitywww.prepareforsuccess.org.uk

34STUDYING AT CARDIFF UNIVERSITY // www.cardiff.ac.uk/new-students

WHERE CAN I ACCESSENGLISH LANGUAGESUPPORT? The University offers a variety of InsessionalEnglish language and study skills coursesspecially designed to help studentssucceed. If English is not your firstlanguage, you may find you need extrasupport understanding lectures, seminarsand completing assignments. SomeSchools have their own programmes oflanguage and study skills support which arespecifically developed to meet the needs ofa particular course or subject area.

These classes fill up very quickly and priorityis generally given to international studentsstudying their full degree programme withus. However, if there are spaces available,exchange students will be able to apply.

For more information see:

WILL ACADEMIC STUDY ATCARDIFF UNIVERSITY BESIMILAR TO HOW IT IS IN MYCOUNTRY? You are likely to find some things similar butmany things are going to be different. Manypeople find that studying at university is anew challenge, and they need to finddifferent ways of working and studyingeffectively. As with all aspects of life in anew country and culture it is important tokeep an open mind and be flexible. If youare unsure about anything, ask yourpersonal tutor, or someone in your School.

WHAT DIFFERENT TYPES OFCLASSESWILL I BE EXPECTEDTO ATTEND?

Lecture This is a large class (sometimes over 100students), that lasts for one hour. Thelecturer will give a general overview of atopic and you will need to take notes. Thereis usually little opportunity to ask questionsduring lectures.

Seminar This is a small class of around 15 studentsor fewer and typically involves a lot ofstudent interaction. The lecturer may notifyyou of a topic for discussion in advance andsometimes a group of students will preparea short presentation. The aim is for thestudents to analyse the topic throughdiscussion and learn from other students.Reasoned argument is encouraged; don’tbe afraid to speak out, to challenge others,(including the lecturer) and contribute yourideas.

Tutorial This is a meeting between a tutor and anindividual student or small group ofstudents. It can include discussions andstudent presentations related to a particulartopic if it is a small class. If it is a one toone meeting between you and your tutor, itwill be an opportunity for you to discuss theprogress of your work, and to tell the tutorabout any problems you are having with atopic or with study methods.

Practical work On many courses you will have practicalworkshops, e.g. in laboratories, intended togive you practical application of the theoriesstudied.

Independent study University study in the UK is aimed atencouraging a high level of independenceand self-directed study. This means that youwill be given guidance and help, but you willbe expected to do a great amount of workon your own. This requires lots of self-motivation. You will be expected to learn keyskills such as critical analysis and problem-solving and develop your own ideas.

HOW WILL I BE ASSESSED? Assessment methods vary from one schoolto another, but they include:

� written examination,

� course work including written essays,reports and dissertations

� group work projects

� presentation to a seminar

� practical assessments

Undergraduate courses generally include amix of essays, projects, presentations andpractical assessments. Examinations arenormally held in January and May/June.

SEMESTER DATES2018- 2019 FORUNDERGRADUATECOURSES*

Semester 1 (Autumn Term)Monday 1 October 2018Sunday 27 January 2019

Christmas HolidaysSaturday 15 December 2018Sunday 6 January 2019

Exam period in semester 1Monday 14 January 2019Friday 25 January 2019

Induction Programme and enrolment: Monday 21 January 2019 - Friday 25 January 2019

Semester 2 (Spring Term)Monday 28 January 2019Friday 14 June 2019

Easter HolidaysSaturday 13 April 2019Sunday 5 May 2019

Exam period in semester 2Monday 13 May 2019Friday 14 June 2019

*The academic year dates forpostgraduate students and anyonestudying a health-related subjectcan vary according to the courseyou are studying but often follow asimilar pattern

35STUDYING AT CARDIFF UNIVERSITY // www.cardiff.ac.uk/new-students

Taught postgraduate courses also include amix of assessments, but students arenormally required to carry out a largeresearch project in the summer. You mayalso be required to sit exams in Januaryand May/June.

The amount of assessment you arerequired to do may vary depending on whatyour home University need. If you areunsure about whether you are required tocomplete all the assessment set by CardiffUniversity, please ask your home Universityand discuss with your academic school inCardiff.

WHAT DO THE GRADES 1ST,2:1, 2:2 AND 3RD MEAN FORASSIGNMENTS? These are classes of degree. The highestgrade is a 1st which is roughly equivalentto an ‘A’ grade or over 70%. This is followedby 2:1 (B or ranging between 60% and69%), 2:2 (C or between 50% and 59%)and 3rd (Pass or under 49%). A 2:1 isconsidered a good grade and a 1st isusually very difficult to obtain.

ORGANISING YOUR STUDIES In the UK students often workindependently, studying on their own forlong periods of time. To get the greatestbenefit from your course you need toorganise your time carefully, as simplyattending lectures will not be enough foryou to gain a good mark. At the start ofyour course you should know how muchwork you are expected to do and theimportant dates for completing it.Undergraduate and taught postgraduatestudents are given a School CourseHandbook which will outline what isexpected of you. It will give information on:

� The course content

� How the course is going to be taught,e.g.. by lectures, seminars, group worketc.

� How you will be assessed, e.g. byexamination and/or written work andwhat proportion of your overall mark apiece of work or examinationrepresents

� When the assessments will take placeand what marks you need to obtain topass the course

ADDITIONALFACILITIES FOR POSTGRADUATESTUDENTS POSTGRADUATE STUDY SPACECardiff University has dedicated studyfacilities for postgraduate taught andresearch students on both Cathays andHeath campuses.

POSTGRADUATE SOCIALACTIVITIESThe Students’ Union and its PostgraduateAssociation offers a dedicated programmeof social activities for postgraduatesduring the year, see

COURSE BOOKSWHERE CAN I GET A READINGLIST BEFORE I START MYCOURSE? You should contact your School to obtainany available reading lists prior to arrivingat Cardiff.

HOW WILL I GET MY COURSEBOOKS? The libraries are conveniently locatedclose to the academic schools, and offera wide range of information resources in

print and online. Most libraries have groupstudy and quiet rooms, as well as socialand individual spaces. They stock multiplecopies of recommended text books andhave long opening hours, including eveningand weekends. Your student ID card is alsoyour library card, so you can borrow booksfrom any of Cardiff University’s libraries assoon as you have obtained your student IDcard. Simply take the books you would liketo borrow to one of the staffed servicedesks or self-issue points in the library,together with your student ID card. You canhave 15 items on loan from Universitylibraries at one time.

You can easily locate resources for yourassignments, check your library borrowing,renew loan periods and reserve items usingthe online library catalogue (and mobileapp). Early in your course, you will be givenan introduction to library and IT facilities.Friendly staff will be available to give helpand advice; printed and web-based guidesare available on a range of topics; and youcan also attend workshops and seminars tohelp you to make effective use of resourcesand facilities.

You can access LibrarySearch, the librarycatalogue, online at:

If you click on ‘hints and tips’ you will findinformation on how to search.

For more details of the books, journals andelectronic resources available see

BUYING COURSE BOOKSIf your course books are in high demandyou may find that you have to wait to usethem and you may only be able to borrowthem for a short time. You will thereforeprobably need to buy important coursebooks and you should budget for this.Essential course books are likely to beavailable in Blackwells bookshop locatedin Cardiff University Students’ Union. Youmay also be able to buy the books onyour reading list before you arrive inCardiff. For more information email

or visit:

It is often a good idea to wait until youare in Cardiff before buying course books.You may be able to share books withfriends, and you won’t have to carry themfrom overseas.

36HELP AND ADVICE // www.cardiff.ac.uk/new-students

FOR EVERY KIND OF PROBLEMTHERE ARE TRAINEDPEOPLE AT HAND TOOFFER HELP.

Sometimes people run into difficulties and need a little extra support. For every kindof problem there are trained people at hand to offer help. Every student at CardiffUniversity is also allocated a personal tutor to help you with any academic problemsyou may have (for information about academic support see page 33).

HELP AND ADVICE

THE STUDENTSUPPORT CENTREThe Student Support Centre is adedicated facility on campus to helpstudents with any problems or questions.Their website is

Within the Student Support Centre youwill find the following services:

INTERNATIONAL STUDENTSUPPORTInternational Student Support isdedicated to the welfare of internationalstudents. Browse through their websiteto see the many aspects of being aninternational student in the UK that theycan help with, including: � Immigration advice and assistance

with visa extensions

� Employment regulations

� Financial advice

� Daily life in the UK

To contact International Student Supportemail:

COUNSELLING SERVICE The Counselling Service provides helpwith more personal problems that mayarise while you are a student at Cardiff.This service provides a confidential safespace where counsellors will work withyou to help you to explore your situationor difficulty in private without judging you.Counsellors are very used to dealing witha wide range of personal and emotionaldifficulties. Counsellors also provideseveral free workshops, which helpstudents adjust to living in the UK andbuild friendships. The service has a well-developed email counselling service anda range of online self help tools. Forfurther information please contact:

HELP BEFORE YOUARRIVE If you need help before you arrive,the Global Opportunities team canprovide assistance and answer anyquestions, email: go@cardiff.ac.uk

37HELP AND ADVICE // www.cardiff.ac.uk/new-students

DISABILITY AND DYSLEXIASERVICE The Disability and Dyslexia Serviceprovides information, advice, guidanceand a range of services to supportdisabled students. The Disability andDyslexia team can assist disabledstudents, which includes students withmedical conditions, physical and sensoryimpairments, physical and mobilityimpairments, mental health difficultiesand specific learning difficulties, onmatters relating to:

� Accommodation

� Applications for disability funding

� Screening and assessment fordyslexia and other specific learningdifficulties

� Study skills tuition

� Access to support workers

� Access to and training on assistivetechnology

To contact the Disability and DyslexiaService email

If you are an Erasmus+ student andhave a disability, you are able to apply forfunding from the European Commissionto cover the additional costs you willincur whilst in Cardiff as a result of yourdisability. Please do contact theErasmus+ team onerasmus@cardiff.ac.uk well in advance

of your placement for further informationabout how you are able to apply for thisadditional funding.

EXTRA SUPPORT FOR YOU WHERE CAN I GO IF I JUSTWANT TO CHAT? If you ever feel alone and would like tospeak to someone or would simply likeinformation on anything from cinematimes to exam dates you can ringNightline between 20:00 and 08:00 7 days a week during term time. Thisservice is run entirely by trained studentvolunteers.

Telephone +44 (0) 29 2087 0555

STUDENT ADVICEStudent Advice is a free, confidential,impartial, and independent service run bythe Students’ Union, providing adviceand information, advocacy, andrepresentation to Cardiff Universitystudents. You can get general advice andinformation on issues such as academic,

consumer, employment, health services,housing, money matters, studentfinance, welfare matters, and muchmore.

To contact Student Advice emailadvice@cardiff.ac.uk.

THE INTERNATIONAL OFFICERIN THE STUDENTS’ UNIONThe International Officer is a studentelected each year to campaign on behalfof students from outside the UK onissues such as fees, equality andemployment rights. They work closelywith staff in the Student Advice team,the Vice President Societies andVolunteering Officer to make you feelwelcome, safe and happy during yourtime in Cardiff University.Email:

The International Officer is also a part ofthe International Students’ Association,which you can join while you’re atUniversity. Find out more here:

38LIVING IN CARDIFF // www.cardiff.ac.uk/new-students

LIVING IN CARDIFF

When moving to a new city it can bedifficult to adjust to the new way of lifeand adapt to a new culture. You arelikely to experience a whole range ofemotions. Some of these feelings will besurprising, confusing, frustrating and canmake you feel anxious. This is known as“culture shock” and almost everyonewho studies, lives and works abroad willexperience this to some degree.Differences in climate, food, dress,behaviour and language can allcontribute to feelings of loneliness,

disorientation, irritability, increasedvulnerability and reduced confidence.Culture shock can affect anyone and isa very normal reaction for incomingstudents as they adjust to a newenvironment. The best way to deal withculture shock is to try and understandthe different situation you are in andhow it makes you feel. In this way, youcan work out how best to respond to thedifference and so reduce your anxiety.Focusing on things you like in the newculture rather than the things you do not

like will help keep your spirits high andenable you to be more tolerant of yourenvironment.

These feelings will pass and you willsettle into student life. However, if youdo feel that you are unable to cope, askfor help from the Counselling Servicewith the Student Support Centre orStudent Advice within the Students'Union (see page 37). They willunderstand the problems you may behaving and will listen sympathetically.

Cardiff is an excellent city in which to live and study. As the capital of Wales, it has alarge choice of social and leisure activities available and caters for all tastes. It isdeveloping constantly and the number of facilities and amenities increases all the time.Known as one of the greenest cities in the UK, the city has more than 330 parks,gardens and peaceful spots. It is renowned for being vibrant and friendly and easy toget around.

From Cardiff it is easy to explore the beautiful countryside of South Wales and SouthernEngland. London is only two hours away by train.

HOW WILL I FEEL WHEN I FIRST ARRIVE?

39LIVING IN CARDIFF // www.cardiff.ac.uk/new-students

HOW DO I GETAROUNDCARDIFF? Cardiff is a small city so you will find thatyou will be able to walk or cycle to mostplaces. The Students’ Union, studentresidences and city centre are within ashort walk of one another. There is also aregular bus service around the city.Details of timetables and fares can beobtained from the Cardiff Bus website

Taxis can be a good way to get around ifyou have lots to carry. They are quiteexpensive but less if you share a taxi withyour friends and split the cost. Taxicompanies in Cardiff include:

� Capital Taxis - 029 20 777 777

� Dragon Taxis - 029 20 333 333

� Premier Taxis - 029 20 555 555

ADVICE ABOUT TAXIS

_1Always take a taxi that is registered withCardiff City Council. Their licence isyellow and should be displayed at theback of the taxi. The taxi driver shouldalso have their licence with theirphotograph displayed in the taxi.

_2Always find out the price of the journeybefore you get in the taxi.

_3Always pay for the journey when youhave reached your destination, never atthe start of the journey.

_4Always sit in the back of the taxi behindthe driver.

WILL I BE ABLE TO DRIVE INTHE UK? If you hold a valid driving licence orinternational driving permit from yourhome country you can drive a car for upto 12 months in the UK, if you are from adesignated country. After 12 months youmust obtain a UK driving licence andpass a driving test to be able to continueto drive legally. Before you drive in the UKthe car or motorbike must be registered,taxed, insured and MOT’d. An ‘M.O.T.’ isa test which must be carried out by acertified garage; they test that your car issafe to drive. If your car fails its MOT testthen you need to pay for work to be doneon your car so that it will pass the test.You must have insurance and tax on thevehicle, as driving in the UK withoutthese is illegal. For more detailedinformation about driving in the UK see

FOR NON EEA / SWISSNATIONALS ONLY

PLANNING TO TRAVEL TOEUROPE DURING THEUNIVERSITY VACATIONS? If you want to travel to certain countriesin the European Economic Area you mayneed to apply for a Schengen visa. Thesevisas are valid for three months and theInternational Student Support Team canhelp you apply (see page 36). Pleasemake sure that you start planning for thisvisa at least two months before yourholidays, as the application process cantake a long time.

For more information about Schengenvisas contact

TO FIND OUT MORE ABOUT THE CITY AND INFORMATION ABOUTFESTIVALS AND EVENTS ONIN CARDIFF, VISIT THETOURIST INFORMATIONWEBSITEWWW.VISITCARDIFF.COM

40LIVING IN CARDIFF // www.cardiff.ac.uk/new-students

SHOPPINGCardiff has one of the best UK shoppingexperiences outside of London. The citycentre offers a huge variety of shoppingwith a range of indoor, outdoor, old,modern, high street and designershopping. Shops are usually open 09:00 -17:30 Monday to Saturday, althoughmany supermarkets are open from 08:00- 22:00 and larger supermarkets may beopen 24 hours. Most supermarkets areopen also on Sundays from 10:00 -16:00. Many large stores as well as smallnewsagents and grocery shops are alsoopen for a shorter time on Sundays.

FOOD SHOPPINGCardiff has a large covered market in thecentral shopping area. You can buy almostanything in the market. It is an excellentsource of cheap fish, meat, fruit andvegetables. You can also buy cheapcrockery and cooking utensils there.

SUPERMARKETS You will find that supermarkets are someof the best places to stock up onprovisions, as there is likely to be one nearwhere you are staying. Lidl supermarket islocated near the University on MaindyRoad, but the largest supermarkets arelocated some distance from the citycentre, including Tesco, which is next tothe Talybont Residence. Many studentsorder their groceries online and have themdelivered to their University residence. Youmust be at home when your groceries aredelivered because you need to sign for thedelivery. You will need to give thesupermarket company your mobiletelephone number, so that they can ringyou when they arrive at your residencereception.

INTERNATIONAL FOOD STORES There is a wide range of specialistinternational food stores in the city whereyou will be able to find most of the foodsyou are used to eating at home. Theseinclude shops that sell Halal, American,European and Asian foods and many otherfood products from around the world.More information about the differentinternational food stores will be availablein your welcome packs when you arrive inCardiff. It is also a good idea to join aninternational society and learn where otherstudents shop.

RELIGION AND FAITHIn the UK there is freedom to follow any religion and any faith. The largest faithcommunity is Christian and there are good relationships between the major religions.The vibrant international community at the University offers great opportunities formeeting people of your own and other religions.

WHERE CAN I FIND OTHERS WHO SHARE MY RELIGION? There are various religious societies within the Students’ Union representing differentfaiths which you can think about joining, including the Islamic, Jewish and Christiansocieties. Details of these can be found at

University Chaplaincy The Chaplaincy is a place of friendship, hospitality, reflection, prayer, support anddialogue, offering opportunities for you to engage socially and to explore faith andspirituality. More information can be found on our website:

Prayer RoomsThere are quiet rooms on both the Cathays and Heath Park campuses for individualprayer and reflection, meditation, contemplation or just quiet time. There is also aquiet room available every day during term-time on 3rd floor of the Students’ Unionin The Lounge.

Places of worship for all major religions and faiths can be found around the city. TheChaplaincy has information about all the churches, synagogues, temples and otherplaces of worship around Cardiff.For more information, please email

41LIVING IN CARDIFF // www.cardiff.ac.uk/new-students

SOCIAL LIFETHE STUDENTS’ UNIONWhen you enrol at Cardiff University youautomatically become a member of theStudents’ Union. As a student-led,independent part of the university, theStudents’ Union represents students andprovides a diverse and inclusive range ofactivities and services that enrich studentlife. These include entertainment, advice,training, skills development, volunteeringopportunities, employment and otherservices that help you make friends anddevelop yourself during your time atUniversity.

The Students’ Union supports over 180student societies and 60 sports clubs thatboast more than 10,000 members. TheStudents’ Union is also the recognisedvoice of students at Cardiff University,joining students in campaigning about theissues important to them.

The Students’ Union building is located inthe heart of campus and is open 24 hoursa day, offering cafes, study space, a pub,a night club, live music venues and arange of shops and services. For studentsstudying at the Heath campus, you canaccess services at the Students’ Union inthe IV Lounge.

STUDENT SOCIETIESSocieties are groups of students whoshare common interests, beliefs orvalues. Within the Union, there are over180 student-led societies. These rangefrom cultural and international groups topolitical, ideological and performancegroups. They provide the opportunity totry something new, almost every week.They offer a huge range of activities,from going on trips and holidays, makingmusic, volunteering your time and energyfor a worthy charity, to celebrating anational day or religious event and more.Becoming involved in a society is anexcellent way to make friends, discovernew interests and add to your CV.

During the first week of term there willbe a Societies Fair in the Students’Union, which is an ideal opportunity tofind out more about the societies andjoin those which interest you. But if youmiss this don’t worry, you can join a

society at any time throughout the yearonline

INTERNATIONAL SOCIETIES There are many International Societieswhich reflect the multiculturalenvironment of Cardiff University such asthe International Students' Association.These societies are ideal for combattingculture shock, as wherever in the worldyou have travelled from, you are sure tofind other students who share a commonbond. Similarly, there are lots of religioussocieties that provide new students withthe chance to worship and express theirreligious beliefs.

DEPARTMENTAL SOCIETIES

Most courses at University have acorresponding society. Whether youstudy Business or Medicine, Engineeringor Law, you will find a society in whichyou can meet fellow course-mates.Joining a course society gives you theopportunity to make new friends who areinterested in the same area of study asyou, and also the opportunity to shareideas and provide helpful advice.Whatever course you study, you can joinany course society, so if you have aninterest outside your degree, joining onecan allow you to explore new subjects.

GIVE IT A GOGive it a Go is a fun calendar of amazingactivities giving you try-before-you-buyopportunities for our societies and sportsclubs, the chance to learn a newlanguage, develop skills, volunteer, go onday and weekend trips and so muchmore. Their aim is to get you to try thingsyou’ve never tried before, meet newpeople, and have an absolutely amazingtime while you are in Cardiff. For moreinformation see:

STUDENT MEDIADedicated teams of students produce aweekly newspaper called gair rhydd, amonthly lifestyle magazine calledQuench, a radio station called Xpress,and an online TV station called CUTV.The students involved are from a diverserange of backgrounds, studyingeverything from physics to philosophy,and as long as you’ve got passion andenthusiasm, you’ll be welcomed aboard.To find out more visit:

42LIVING IN CARDIFF // www.cardiff.ac.uk/new-students

SPORTS AND SPORTS CLUBS Getting involved with a sports club is agreat way to make friends while atUniversity. All levels of sport are cateredfor and you will be made to feel welcomeat any of the sports clubs, whatever yourstandard.

The Athletic Union currently supportsaround 60 sports clubs ranging fromrecreational to competitive sports andcompetes against other British Universitiesin BUCS (British Universities and CollegeSport) competitions. All sports teams arerun by students for students, and detailsof all sports clubs and how to join can befound online

The Intra Mural Games (IMG) is the nameof the University’s recreational sportsleague. The IMG gives you the chance toplay sports on a more informal basis withgroups of friends or other students fromyour School. If you love playing sport butdon’t have time to commit to busy trainingschedules or just want to keep active witha weekly kick around then the IMG is foryou.

During your first week at Cardiff you canvisit the Sports Clubs Freshers’ Fair whereyou can find out what clubs exist, meetmembers of those clubs and join anyclubs you would like to become involvedwith. Membership fees range from £5 to£100. For further information on each ofthe clubs or details on how to get involvedsee

SPORTS FACILITIES The University has a range of gyms,fitness classes and sports facilities if youare looking to keep fit and healthy orplay casually with friends without joininga sports club. The Sports TrainingVillageat Talybont Residences has a wide rangeof facilities including; a gym, aphysiotherapy clinic and two large sportshalls. Away from the city centre, theUniversity also has a 33 acre site of highquality football, rugby, lacrosse andAmerican football pitches. These playingfields were used as one of the officialfootball training venue during the London2012 Olympic Games.

For more information on all the sportsfacilities see:

HIGH PERFORMANCE SPORTPROGRAMME The Cardiff University Sport HighPerformance Support Programme isopen to all undergraduate andpostgraduate students at CardiffUniversity. To be eligible you must haveat least represented your country atjunior or senior standard or berecognised by your governing body ashaving outstanding potential. The mainaim of the programme is to supportyoung, talented sportsmen and womenthrough their time in Higher Education atCardiff University. For more informationgo to

or emailCharlotte Arter at

43WORKING IN THE UK // www.cardiff.ac.uk/new-students

WORKING IN THE UK CAN I WORK WHILE I AMSTUDYING IN CARDIFF?

EEA / Swiss NationalsNationals of EEA countries andSwitzerland can currently enter the UKfreely and work without restrictions.

If you are an EU student and want tocheck for updates about the UK’Sposition since the EU referendum,please visit the below website:

Non-EEA / Swiss NationalsMost students in the UK haveimmigration permission, which allowsthem to work during their studies. Thehours and type of work you can do arerestricted and depend on the type ofcourse you are doing. You can work inthe UK if you have a Tier 4 student visain your passport or biometric residencepermit (identity card) which says any ofthe following:

� Work (and any changes) must beauthorised

� Able to work as authorised by theSecretary of State

� Restricted work in term-time

A restriction means that you can workwithout obtaining permission for arestricted number of hours a week duringterm-time.

Tier 4 student visa holders studying atdegree level, are currently allowed towork up to 20 hours a week during termtime and full-time during your holidays.

Your vignette or identity card may saysomething a bit different from theseexamples, but you can work unless itsays:� No work, or

� Work prohibited

Short-term Study VisasIf you have entered the UK as a “short-term student visitor” you are not allowedto work in the UK (paid or unpaid) or doany work placement as part of yourcourse.

Don’t work if you are not allowed to, orwork too many hours. This is illegal! UKVItreat this very seriously and will removeyou from the UK.

If you are uncertain of the meaning ofthe statement placed in your passportregarding permission to work, pleasecheck when you arrive in Cardiff with theInternational Student Support or contactthem on:

44WORKING IN THE UK // www.cardiff.ac.uk/new-students

CHANGES TO THEIMMIGRATION RULES ONWORKING IN THE UKThe advice in this chapter was up-to –date when we published it in December2018. However, the UK Governmentoften change the immigration rulesabout working in the UK, so you MUSTcheck the following website for the mostup-to-date information:

WHERE CAN I FINDEMPLOYMENT OPPORTUNITIES? Unistaff Jobshop is the on-campusstudent employment service. It is a freeservice for all Cardiff University studentsand is a good starting point for yoursearch for casual employment. TheJobshop operates as a temporary studentemployment agency providing part-timejobs with the Students’ Union, Universityand outside companies as well asproviding an introductory service to localemployers. All vacancies that areadvertised by the Jobshop pay at least atthe adult National Minimum Wage. Thereare three levels of minimum wage,depending on your age. For more detailsgo to

Cardiff University is a living wage employer.Therefore, any students working for CardiffUniversity, will receive £8.75 per hourregardless of age. Once you arrive inCardiff, you can register by calling into theJobshop in the Students’ Union buildingwith your student ID card and passport.For more information, see

WHAT TYPES OF WORK WILL IBE ABLE TO GET AND HOWMUCH DO THEY PAY? In the UK, levels of pay vary for differenttypes of work. Generally students obtainpart-time casual work paid at theminimum wage. Typically this includesworking in a shop, as a campus tourguide, in a restaurant or bar or as acleaner.

VOLUNTARY ANDCOMMUNITY WORK Voluntary work is unpaid work for charitiesand in the local community. It givesstudents a great opportunity to developnew skills, meet new people and beinvolved in something worthwhile. StudentVolunteering Cardiff offers a variety ofvoluntary work placements which willdevelop communication and team skills,increase work experience (and improveCVs) and help you experience differentaspects of British culture. It will also helpyou to improve your English. If you areconsidering volunteering, it is advisable tobring with you a Certificate of GoodConduct from your country as there aresome regulations for volunteers working inthe UK, especially when working withchildren. If you do not have one, don’tworry - some placements don’t requireone.

Please note: if you need a visa to studyin the UK, volunteering and voluntarywork count towards any workingrestrictions or prohibitions that youhave. You should contact InternationalStudent Support on iss@cardiff.ac.uk ifyou are considering any volunteering orvolunteer work and hold a visa to studyin the UK.

For more information contact the StudentVolunteering Cardiff Office by email

or visittheir

DEVELOPING THE RIGHT SKILLTO GET A GOOD JOB The Skills Development Service provides arange of courses aimed at building yourconfidence and increasing your personaleffectiveness and job prospects. Theseshort courses include makingpresentations, teamwork, problem-solvingand time management. For furtherinformation and to apply online for thesecourses see

STUDENT ENTERPRISE Cardiff University also offers StudentEnterprise, designed to providedevelopmental training and competitions ifyou are interested in becoming anentrepreneur and starting your ownbusiness. For more information see:

45WHAT IS THE NATIONAL HEALTH SERVICE (NHS) // www.cardiff.ac.uk/new-students

STAYING SAFE AND HEALTHYWHAT IS THE NATIONALHEALTH SERVICE (NHS)? The NHS is the UK’s state health service,which provides treatment on a widerange of health care services. If you areentitled to NHS treatment, the followingservices will be free of charge:

� Medicine you require on prescription –this is free in Wales (but notthroughout the UK)

� Consulting a doctor/GeneralPractitioner (GP) and most other GPservices (e.g. visiting a doctors’surgery/clinic)

� Treatment in a hospital (bothemergency and non-emergencytreatment)

You are likely to pay for:

� Some GP services (e.g. vaccinationsfor travel and getting a sicknesscertificate)

� Dental treatment

� Optical treatment (you can get free

and reduced-price optician servicesthrough the University’s School ofOptometry)

� Any illness or conditions which existedbefore you arrived in the UK

DO I NEED MEDICALINSURANCE?

EEA / Swiss NationalsNon-UK European Economic Area (EEA)and Swiss nationals should obtain aEuropean Health Insurance Card (EHIC)before coming to the UK to access freeNational Health Service (NHS)treatment. The EHIC will cover you fortreatment that becomes necessaryduring your stay in the UK, until youreturn to your home country. Bear inmind that the healthcare system in theUK may be different from that in yourhome country and as such, may notcover everything you would expect to getfree back in your home country.

Non EEA / Swiss Nationals

Courses of more than sixmonthsIf your course at Cardiff University is forsix months or more and you are not anEEA / Swiss national, then it is likely thatyou will be required to pay animmigration health surcharge as part ofyour visa application fee. Theimmigration health surcharge qualifiesstudents for free NHS care on the samebasis as anyone who is ordinarilyresident in the UK.

Courses of less than six monthsIf your course at Cardiff University is forless than six months and you are not anEEA / Swiss national, you are not entitledto free NHS care. Although, you will beeligible for some emergency healthcare,you should take out comprehensivemedical insurance for the duration ofyour visit to the UK.

46WHAT IS THE NATIONAL HEALTH SERVICE (NHS) // www.cardiff.ac.uk/new-students

Even if you are entitled to free NHStreatment whilst in the UK, you shouldconsider taking out insurance, whichcovers other medical-related costs. Aninsurance policy may cover, for example:

� lost fees if you are unable tocomplete your course;

� costs of returning home if a relative isill;

� costs of a relative visiting you in theUK if you fall ill;

� cost of returning to your homecountry for treatment;

� or in the worst possible situation,returning a body home for burial.

There is often a long wait for NHStreatment, sometimes many months. Aninsurance policy which gives you accessto private medical care could give youmuch quicker access to the treatmentyou need.

If you already have medical insurance inyour home country, check whether youcan extend it to cover your stay in theUK, as well as looking at optionsavailable from UK insurers. Endsleigh, an insurance service, offers studentinsurance product.

For more insurance information, seepage 19.

DO I NEED A DOCTOR’SREPORT?If you are having any medical treatmentor you have had any serious illness inthe past, please bring a doctor’s reportwith you in English. The report shouldgive details of the illness, any medicinesyou are still taking and any futuretreatment needed. You should give thisreport to your new doctor that you will beregistering with, when you arrive inCardiff.

HOW DO I REGISTER WITH ADOCTOR?In the UK, non-emergencies are dealtwithin a surgery by a doctor known as aGeneral Practitioner (GP). You need toregister with a doctor before you aretreated, so you must do this within thefirst week of your arrival in the UK. Youdo not pay to register with or to consultwith a doctor. Women can see a femaledoctor. GP appointments are short –only five minutes or ten minutes, butyour GP will refer you to a consultant –an expert – if you need extra or specialtreatment, like an operation. If you areliving in University accommodation,registration with a doctor can bearranged through your hall of residence.Ask the residence manager for details.Or you can register with a GP by going tothe doctor’s surgery. Names andaddresses of doctors can be obtainedfrom

WHERE CAN I FIND ADENTIST?Although dental treatment is available onthe NHS, it is not always free. You mayreceive a dental health check-up withoutbeing charged but additional dentaltreatment will be payable depending onindividual circumstances. You canchoose which NHS dentist you want tobe registered with (it does not need tobe the dental practice closest to yourresidence), but you need to beregistered with a dentist before youreceive treatment from them.

To find a list of NHS registered dentists(these are considerably cheaper thanprivate dentists) see

WHERE CAN I GET FURTHERHEALTH ADVICE?If you are feeling ill, NHS Choices can bea helpful source of advice andinformation. The NHS website andtelephone service can provideinformation about the provision of localservices, such as doctors’ surgeries,dentists, opticians and pharmacies. NHSChoices also provides a confidentialhealth care advice and informationservice 24 hours a day. Tel: 111

YOUR PERSONAL SAFETYCardiff is a safe city, but like all citiesyou have to be sensible. The vastmajority of students enjoy a positive andrewarding experience during their stay inCardiff.

SECURITY ON CAMPUSThe University Security Centre provides24-hour security cover for the Universitycampus and halls of residence. Acomprehensive CCTV camera systemoperates throughout the Universitycampus, including some of the largeresidential sites. The cameras are usedto direct security staff to incidents, andthe Centre works in close liaison with thepolice. If you have any personal securityconcerns, require some security advice,or wish to report a crime, telephone theSecurity Control Centre:

Tel: 029 2087 4444Email:

UK Emergency telephone number(police, fire, ambulance): 999

Police non-emergency number: 101

47INDEX // USEFUL CONTACTS www.cardiff.ac.uk/new-students

Academic support 33

Accommodation 14

Arriving in the UK 22

Assessments 33-35

Banking 10-11, 31

Bedding 17, 21

Books 26, 35

Budgeting 27

Buses 24, 39

CAS number 4,6,7,8

Cellphones 21, 30

Classes 33-34

Clothes 20, 26

Coaches 23-25

Computers 20, 29

Cooking

- Food costs 27

- Food shopping 40

- Utensils 21, 40

Counselling Service 36

Culture Shock/

homesickness 36

Dentist 46

Disability and

Dyslexia Service 37

Discount cards 28

Doctor 45-46

Driving in the UK 39

Electrical sockets 21

Enrolment 32-33

Email 29

English support 34

Fees 7, 12, 15-16,

Finances

- Requirements for Visa 10

Food costs 27

Food shopping 40

Health advice 45-46

Immigration

- Student visa 13

- When youIn the UK 43

Inductionprogramme 25

Insurance

- Possessions 19

- Medical 45-46

Internet 29

IT

- Bringing yourcomputer 20

- Buying a computer 29

- Help with IT 29

Hand luggage 3

Living expenses 26-27

Luggage 20-21

Medical treatment

in the UK 45-46

Money

- To bring 20

- Transferring 28

Mobile phones 21, 30

Personal tutor 33-34

Private accommodation 18-19

Places of worship 40

Police registration 13

Post 31

Religion and faith 40

Residences 14-17

Safety on campus 46

Security 46

Semester dates 34

Shopping 40

Sport 42

Student ID card 28

Student Societies 41

Student Support Centre 36-37

Students’ Union

- Advice 37

- Social 41

- Sport 42

Taxis 39

Tuberculosis (TB) 6

Trains 23

Travelling from airports 22-25

Visa 02 - 13

Voluntary work 44

What to bring 20-21

GLOBALOPPORTUNITIESErasmus+Tel: +44 (0) 29208 74844Email: erasmus@cardiff.ac.uk

Study Abroad and InternationalExchangeTel: +44 (0) 29208 74844Email: studyabroad@cardiff.ac.uk

RESIDENCES OFFICETel: +44 (0) 29 2087 4849 Email: residences@cardiff.ac.uk

ENGLISH LANGUAGESUPPORTTel: +44 (0) 29 2087 6587 Email: elt@cardiff.ac.uk

STUDENT SUPPORTCENTRETel:+44 (0) 29 2087 4844 Email:studentsupportcentre@cardiff.ac.uk

INTERNATIONALSTUDENT SUPPORTTel:+44 (0) 29 2087 4844 Email: iss@cardiff.ac.uk

ENROLMENT TEAMTel: +44 (0) 29 2087 6211 Email: enrolment@cardiff.ac.uk

FINANCE OFFICE Tel: +44 (0) 29 2087 9262 Email: fees@cardiff.ac.uk

INFORMATIONSERVICES (IT)Tel:+44 (0) 29 2251 1111 Email: IT-servicedesk@cardiff.ac.uk

SECURITY CENTRETel:+44 (0) 29 2087 4444 Email: controlroom@cardiff.ac.uk

INDEX

USEFULCONTACTS

MAP www.cardiff.ac.uk/new-students

MAP 4 University and City Centre

Aberconway Building D5 30

Architecture E4 6

Biosciences E4 1, 2

Business School D5, D5* 28, 30*

Bute Building E4 6

Careers and Employability E4 11

Centre for Professional E4 4 Legal Studies

Chaplaincy E4 10

Chemistry E4*, E4 1*, 9

Communications F3 20 and Marketing

Computer Science G3 21 and Informatics

Cardiff University Brain D5 33 Research Imaging Centre (CUBRIC)

Day Care Centre F4 16

Deri House F3 19

Development and F3 19 Alumni Relations

Earth and Ocean Sciences E4 1

Eastgate House G3 22

Engineering G3 21

English, Communication E5 27 and Philosophy

Estates G3 23

Eye Clinic E5 31

Finance G3 23

Friary House F3 20

Geography and Planning E3 7

Glamorgan Building E3 7

Global Opportunities Centre E4 11

Graduate Centre E4 14

Hadyn Ellis Building E5 32

Heath Centre E4 13

Healthcare Sciences G3 22

History, Archaeology E5 27 and Religion

Human Resources G3 23

International Office F3 19

IT Services F4 16

John Percival Building E5 27

Journalism, Media and E4 6 Cultural Studies

Julian Hodge Building D5 29

Law E4*, E4 4*, 8

Lifelong Learning F4 18

Main Building E4 1

Mathematics F4 18

McKenzie House G3 23

Modern Languages E4 8 and Translation

Music E4, E4* 24, 25*

Optometry and Vision Sciences E5 31

Pharmacy and E4 5 Pharmaceutical Sciences

Physics and Astronomy G3 21

Planning Division F3 20

Politics and International E4, E4 4, 8 Relations

Purchasing G3 23

Psychology E4*, E4 3*, 9

Queen’s Building G3 21

Redwood Building E4 5

Registry G3 23

Research, Innovation and G3 23 Enterprises Services

Security Centre E4 2

Sir Martin Evans Building E4 2

Social Sciences E3*, E4 , F4 7*, 11, 17, 18

Southgate House C6 34

Sports• Fitness and Squash Centre F4 15• Llanrumney Sports Fields Map 2 (over page)• Strength and E4 12

Conditioning Centre• Talybont Sports and C6 34

Training CentreStudent Recruitment F3 20Student Support Centre E4 11Students’ Union E4 14Tower Building E4 3Trevithick Building G3 21University Graduate College E5 32

Welsh E5 27

Aberconway Building D5 30

Arts and Social Sciences E4 26

Biomedical Sciences E4 2

Brian Cooke Dental Map 5 (over page)

Bute and Architecture E4 6

Health Library Map 5 (over page)

Law E4 26

Music E4 25

Science E4 1

Senghennydd F4 18

Trevithick Building G3 21

Aberconway Hall D5 58

Aberdare Hall & Meeting Rooms D4 60

Cartwright Hall F6 57

Colum Hall D5 59

Gordon Hall F4 64

Hodge Hall E5 61

Liberty House D8 50

Roy Jenkins Hall E6 56

Senghennydd Court F3 63

Senghennydd Hall F4 62

Talybont Court C6 55

Talybont Gate B7 52

Talybont North B7 53

Talybont South C6 54

University Hall and G8 51 Conference Centre

All Nations Centre C8 101

City Hall E3 108

Coach Station E1 116

Law Courts E3 107

Motorpoint Arena F2 117

Welsh Government Offices E4 104

Hospital University Hospital D9 100

Attractions Cardiff Castle E3 111

National Museum E3 109

St. David’s Hall F2 112

University Concert Hall E4 103

Sport Athletic Stadium Map 2 119

Cardiff Blues RFC E2 113

Cardiff City FC Map 2 118

Cardiff RFC E2 114

Cardiff Tennis Club E3 110

Glamorgan County Cricket Club C4 105

Maindy Pool C6 102

Principality Stadium E2 115

Welsh Institute of Sport D4 106

Cathays Park Campus (* indicates main site) Libraries Additional Information

Residences

P&R

P&R

University Buildings

Halls of Residence

Shopping Area

Car Parks

Cardiff West Park & Ride Bus Stop

Cardiff East Park & Ride Bus Stop

Cycle/Footpath

P

49GUIDE FOR INCOMING EXCHANGE STUDENTS www.cardiff.ac.uk/new-students

NOTES

The University offers the information contained in this brochure as a guide only. Every effort hasbeen made to ensure that the information contained within the brochure is correct at the timeof writing in June 2018 However, Cardiff University does not accept any liability for any errorsthat it may contain, or for any subsequent change to the University or Governmental policy thatmay affect the information given. You should not therefore rely solely on this brochure andshould visit the University website www.cardiff.ac.uk for up-to-date information. You are stronglyadvised to contact the Erasmus+ Office if you have any questions related to this publication.This publication was edited by Mrs Paola Moruzzi, Global Opportunities.

produced by penknife ltd / 029 2046 1021

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