Global Mindset and Linguistic Adaptation Across Cultures
Transcript of Global Mindset and Linguistic Adaptation Across Cultures
![Page 1: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/1.jpg)
Global Mindset and Linguistic Adaptation Across Cultures
![Page 2: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/2.jpg)
![Page 3: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/3.jpg)
Linguistic accommodation & style switching‘What is crucial in global communica2on is adaptability -‐ as a speaker to change the way to speak so that it is easier for the listener to understand and as a listener to be open and flexible’.
(Heather Hansen, TEDxOdense, 2018)
![Page 4: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/4.jpg)
Linguistic accommodation & style switchingformal informaldistanced personalprecise vaguecomplex simple/straighMorwarddirect indirectemo2onal neutralasser2ve encouragingtask-‐oriented rela2onship-‐oriented
(Brieger, 2001)
![Page 5: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/5.jpg)
Linguistic accommodation & style switchingA six-‐dimensional approach:
• directness• enthusiasm• formality
• asser2veness • self-‐promo2on (modest vs self-‐effacing)
• personal disclosure (open vs reserved) (Molinsky, 2013)
![Page 6: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/6.jpg)
Linguistic accommodation & style switchingStyles of Verbal Communica2on:
• Anglo –Saxon • Asian• La2n
(Trompenaars & Hampden-‐Turner, 2012)
![Page 7: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/7.jpg)
Low-context vs high-context communication• Low context (direct): the meaning is oZen carried by what is said and the message is more explicit
• High context (indirect): the message is more implicit and might require the recipient to read between the lines
![Page 8: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/8.jpg)
Low-context vs high-context communicationChia: This is great. You can see so clearly at a glance who’s on duty on each day. And, look, that Tuesday is the day my best friend is ge]ng married!
Manager: Great.
Chia: They‘ve been planning this wedding for years and they’re finally ge]ng married here in London.
Manager: You must be so happy for them.
(Chia Suan Chong, 2018: 84)
![Page 9: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/9.jpg)
Low-context vs high-context communication
Meyer (2014)
![Page 10: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/10.jpg)
Global Dexterity – Andy MolinskyThe ability to adapt your behaviour smoothly and successfully to the demands of a foreign culture, without losing yourself in the process (Molinsky, 2014: 2)
![Page 11: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/11.jpg)
Global Dexterity – cultural adaptationTools to adapt behavior in any situa2on you face:
Diagnose cultural code and personal challenges
Customize behaviour
Integrate what you have learned
![Page 12: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/12.jpg)
Diagnosis:• Learning new cultural rules (cultural code)• 6 rules (dimensions) represent differences in communica2on styles:
Directness How straighMorward?
Enthusiasm How emo2onal?
Formality How formal?
Asser2veness How forthright?
Self-‐promo2on How comfortable speaking about self-‐achievement?
Personal disclosure How open in discussing personal life?
![Page 13: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/13.jpg)
The zones of appropriateness and personal comfort
![Page 14: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/14.jpg)
The zones of appropriateness and personal comfort (gap)
![Page 15: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/15.jpg)
The zones of appropriateness and personal comfort (overlap)
![Page 16: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/16.jpg)
CustomizationMaintain personal integrity
and effec2veness (put your own spin)
![Page 17: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/17.jpg)
Make your behaviour more acceptable• Make small but meaningful adjustments
• Relate it to your personal goals• Relate it to your personal values• Relate it to your cultural values
![Page 18: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/18.jpg)
Customization: personal goals
Focus on a worthy goal
![Page 19: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/19.jpg)
Customization: personal values
See the assignment through the lens of personal values
![Page 20: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/20.jpg)
Customization: cultural values
We all have mul2ple values.
Find consistency with one of them.
![Page 21: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/21.jpg)
The Lewis model
![Page 22: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/22.jpg)
Common cultural traits
![Page 23: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/23.jpg)
The Lewis model by cultures
![Page 24: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/24.jpg)
Poles: multi-active and linear-active hybrid• Once s2ll another 2me dynamic
(Malota, 2017)
![Page 25: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/25.jpg)
Polish cultural profile
• Duality of thinking and behaviour• Geographically in the middle
• Linear and mul2-‐ac2ve
![Page 26: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/26.jpg)
Hybrid, flexible and ready to adapt• Friendly and/or indifferent?• Open and/or intolerant?• Direct and/or indirect in communica2on?
• Egalitarian and/or hierarchical?• Formal and/or informal?
![Page 27: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/27.jpg)
Polish communication style• Low-‐context and high-‐context• Maier-‐of-‐fact, pragma2c, wordy and sen2mental• OZen requiring the listener to read between the lines• Marked by ambiguity• Formal in the use of 2tles and politeness• High-‐spirited in private conversa2ons• More reserved in public (www.crossculture.com)
![Page 28: Global Mindset and Linguistic Adaptation Across Cultures](https://reader035.fdocuments.in/reader035/viewer/2022062420/62ae7209c4cbb51ee5538d2e/html5/thumbnails/28.jpg)
References:Brieger, N. (2001) Wri$ng. Collins English for Business. HarperCollins Publishers: London.
Chong, C.S (2018) Successful Interna$onal Communica$on. Understand and Enhance Your Comunica$on Skills. Pavilion Publishing. East Sussex.
Hansen, H. (2018) Two Billion Voices. How to Speak Bad English Perfectly. TEDxOdense
Lewis. D. L. hip/crossculture.com
Lewis. D. L. (2006) When Cultures Collide. Leading Across Cultures. Nicholas Brealey Interna2onal: London
Malota, W. (2017) Decoding Polish Nego$a$on Style: Workshop. hIp://crossculturemanagement.com/workshop-‐decoding-‐polish-‐nego$a$on-‐style/
Meyer E. (2014). The Culture Map. Breaking Through the Invisible Boundaries of Global Business. Public Affairs: New York.
Molinsky, A. (2014) Global Dexterity : hIps://www.slideshare.net/Intead/drandy-‐molinsky-‐global-‐dexterity
Molinsky, A. (2013) Global Dexterity. How to Adapt Your Behaviour Across Cultures Without Losing Yourself in the Process. Harvard Business Review Press. Boston.
Con2nuum: London
Trompenaars, F. & Hampden-‐Turner, C. (2012) Riding the Waves of Culture. Understanding Diversity in Global Business. Third Edi$on, Nicholas Brealey Publishing: London.