Global IT Procurement and Logistics

Simplifying the complex: an end-to-end IT supply chain solution

We make the complex simple

Managing an international IT supply chain isn’t an easy task, and comes with a different set of challenges to traditional product procurement. We understand the challenges international organisations face, and our global IT Procurement and Logistics service provides an end-to-end solution to manage this complex business function for you.

We support your supply chain process through quote, procure, ship and invoice –

• leveraging our extensive global reach• our expertise in international business

and global trade• all underpinned by our eMarketplace and

Track and Trace tool... to help you streamline your IT supply chain and get you the equipment you need, wherever you are in the world.

We help you streamline your IT supply chain and get you the equipment you need, wherever you are in the world.

We understand the challenges international organisations face

Cross-border business comes with inherent complexity. The ‘logistics of logistics’ – sourcing from multiple vendors, receiving quotes and invoices in multiple currencies, and managing shipments in multiple countries – leaves little time to focus on the overall picture of managing your IT supply chain.

These are some of the most common areas where our multinational clients experience difficulty:

Multiple shipments and invoicesOrganisations often struggle to consolidate multiple vendors and shipments, and as a result, goods become available at different places at different times, leading to inefficiencies and higher costs.

Transactional efficiencyMany multinationals have limited transactional efficiencies, lack standardisation, and duplicate efforts. Sometimes there are disparate transactional models in place across these organisations, leading to a lack of control.

Cost controlGlobal companies may be spending with multiple vendors and shipping to multiple delivery points, with no economies of scale. In these cases, companies might not know how to recover taxes where possible, and miss out on massive savings as a result.

Risk managementSometimes multinationals don’t fully understand the total cost of ownership of their supply chains. Often they’re unaware of the risks involved in the way they trade globally.

Cross-border business comes with inherent complexity.

ComplianceWhen trading across international borders, there are many compliance obligations on organisations: global shipping compliance, purchasing compliance, and international trade compliance.

Visibility and reportingLarge organisations might be challenged by a lack of visibility into their supply chains, resulting in limited insight into global spend, and an inability to track shipments on a serial number level.

Let us manage your IT procurement and logistics for you

We’ll guide you through your IT supply chain with our expertise in international business and global trade, keeping you compliant with international trade regulations.

We leverage our extensive global reach to get you the equipment you need, wherever you are in the world.

An expert end-to-end service

We offer a solution that supports you through the entire supply chain: through quote, procure, ship, and invoice.

We give you access to our eMarketplace, allowing you to procure approved products and services from multiple vendors, all integrated with your own business systems and workflow approval processes.

We give you visibility into your supply chain through our global Track and Trace tool and a full suite of comprehensive reports.

Dimension Data’s IT Procurement and Logistics Service

Commercial• eMarketplace system• multivendor support• flexible transactional

models• integration into OEMs,

clients, 3PLs, and distributors

• automation and online catalogues

• deploy MSAs, technology, and services

Sourcing and compliance

Transactional efficiency

Multiple shipments and invoices

Risk management

Visibility and reporting Cost control

Visibility• Track and Trace tool• reporting• SLA Management• speed to market• serial-number

tracking

Regulatory• obtain import and

export licenses and permits

• customs management

• incoterm support • on contract

purchasing - governance

Financial• forex management• multiple currency

support• tariffs (duties

and taxes)• predicable pricing –

logistics fees, duties, and taxes

Sourcing• consultation and

guidance• OEM vs distribution• local vs global sourcing• consolidation

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Quote Procure Ship Invoice

We leverage our extensive global reach to get you

the equipment you need, wherever you are in the world.

We get to understand your business needsWe’ll consult with you to understand your pain points, cost centres, and operating and transactional models. We take your global footprint into account, the vendors you need to procure from, and develop the right approach for your requirements. We’ll deliver a solution that maximises operational efficiency, with minimal risk exposure.

Our eMarketplace can help you streamline your IT procurementOur eMarketplace is a sophisticated online portal where you can get accurate quotes and place orders for IT products and services. The system is highly adaptable to accommodate your business model, and can help you in many ways:

24x7x365 access to online quotes and purchase orders

Automated workflows and integration into third party systems

Procure from multiple vendors across all geographies

Catalogues for both products and services

Support for order status and optional e-invoicing

Enforce on-contract purchasing with pre-configured bundles

Integrate into your own procurement engine

Three-way match for quote, purchase order, and invoice

Full or self-service use

Increased visibility through order status and reporting capabilities

Take the complexity out of sourcing and shipping your IT equipment Once you’re satisfied with your quote and have ordered your IT equipment, our global Supply Chain Services (SCS) organisation will provide you with international shipping and logistics support, with a reach to more than 160 countries worldwide. SCS will manage the sourcing and shipping of your IT equipment, carry out customs clearance processes, and deliver your shipsets to you on time and within budget. All orders are consolidated into a single delivery with a single invoice. Partial deliveries can be made if required.

Track and Trace your ordersOur Track and Trace tool gives you full visibility into your IT supply chain, allowing you to track orders online in real-time, on a serial number level. It has full business-to-business capabilities to allow for integration with vendors and freight forwarders, allowing you to view the sourcing, manufacturing, and shipping statuses of your orders. This functionality is coupled with the tool’s reporting capability to give you greater insight into your supply chain.

The Track and Trace tool is available to our clients using SCS for logistics and shipping support.

‘We’ll deliver a solution that maximises operational efficiency, with minimal risk exposure.’

• We consolidate shipsets to reduce your working capital requirements. You’ll receive a single delivery and a single invoice.

• Vendor rationalisation - consolidating your purchasing through one single partner drives accountability and economies of scale.

• We provide a single online portal for global quoting and ordering.

• We enable to you track and trace your orders globally on a serial number level, and provide estimated time of arrival to your destinations.

What makes us different?

How does our Procurement and Logistics service help you?

Our global reach and capabilityWe’ve been in the business of buying and shipping IT for over 15 years, during which time we’ve developed a deep specialist expertise in this area of business.

Our logistics and shipping reach extends to more than 160 countries worldwide.

Our eMarketplace is integrated with over 200 ERP and procurement systems. It’s highly adaptable, and supports 8 languages and 143 currencies.

We’re experienced in the complexities of procuring and shipping IT equipmentWe’re comfortable liaising with multiple vendors and logistics partners, and have executed on countless complex international IT projects, across multiple geographies and languages.

We’re flexible in how we work with you, taking your business models into account when advising on transactional models and shipping options to maximise operational efficiency.

• We share a wealth of advice and expertise with you, giving you visibility into your overall supply chain costs, including customs, duties, and taxes.

• We make sure you adhere to global trade regulations, including global shipping compliance, on-contract purchasing, and international trade compliance.

Our logistics and shipping reach extends to more than 160 countries worldwide.

Our pricing structureWe provide information on logistics pricing, duty and tax advice. Pricing is negotiable at the quote stage – higher volumes may yield higher discounts

Our pricing will be more competitive depending on how much information you can provide on destination, volumes, product type, equipment list, and vendors.

The procurement and logistics service pricing is based on a fixed percentage of your purchase price. Percentages vary by country – the more developed countries with better transport links have lower fees.

The advantages of using Dimension Data

We have a direct presence in 58 countries, and execute in over 100 more through our Preferred Partners.

We’re specialists in IT supply chain management, handling over 300,000 quotes per year, translating into USD 7 billion in purchase orders.

We manage multivendor, multi-geography, and multi-cultural environments.

We consolidate shipsets so you receive only one delivery and a single invoice.

We’re strong in emerging markets, offer local and global execution, provide local in-country support, and can accommodate different ways of doing business.

All great relationships start with a conversationIf you’d like to know more about how our Global IT Procurement and Logistics services could help you improve control and compliance in your global IT supply chain, while reducing complexity and cost, ask your Dimension Data client manager, or contact us via dimensiondata.com.

‘We have a direct presence in 58 countries, and execute in over 100 more through our Preferred Partners.’

Middle East & Africa

Algeria · Angola Botswana · Congo · Burundi

Democratic Republic of the Congo Gabon · Ghana · Kenya

Malawi · Mauritius · Morocco Mozambique · Namibia · Nigeria Oman · Rwanda · Saudi Arabia

South Africa Tanzania · Uganda

United Arab Emirates · Zambia

Asia

China · Hong Kong India · Indonesia · Japan

Korea · Malaysia New Zealand · Philippines

Singapore · Taiwan Thailand · Vietnam

Australia

Australian Capital Territory New South Wales · Queensland

South Australia · Victoria Western Australia

Europe

Austria · Belgium Czech Republic France ·

Germany · HungaryItaly Ireland ·

· Luxembourg Netherlands Poland · Portugal

Slovakia · ·Spain United Kingdom

Switzerland

Americas

Brazil · Canada · Chile Mexico · United States

For contact details in your region please visit www.dimensiondata.com/globalpresence