GLOBAL DISTRIBUTOR SUMMIT BARCELONA - Amazon S3Barce… · § Partner Database § Training...

GLOBAL DISTRIBUTOR SUMMIT BARCELONAPARTNER ENABLEMENT, OPERATIONS, AND PROGRAM UPDATESFEB 2018

© 2018 Autodesk | 2

§ Autodesk Certified Instructor Update

§ Partner Enablement§ ALC Onboarding§ Train the Trainer

§ Partner Operations§ Partner Database§ Training Evaluation System § SalesForce & Autodesk Platform Integrations

§ Welcome to the Learning Partner Community§ Authorized Training Center, & Authorized Academic Partner Program

Updates FY18§ FY19 Program Timeline Review

AGENDA

Autodesk Certified Instructor Update, Transition to Autodesk Learning Central, & Train the Trainer FY19NANCY TREMBLAY


§ Program Year-end ACI Requirements§ Program Year One — 20% must be current ACI§ Program Year Two — 25% must be current ACI§ Program Year Three—75% must be current ACI

§ Year-Two Program Updates§ New Learning paths in ALC (Q1)§ Certification or ALC LP Requirement§ Acclaim Badges will continue§ Program Agreement & FAQ Updates

§ Program Tiers § 3-year ACI Credential maintained = SILVER TIER*§ 6–year ACI Credential maintained = GOLD TIER§ 9–year ACI Credential maintained = PLATINUM TIER

AUTODESK CERTIFIED INSTRUCTOR


2000*ALP Instructors

Will be granted access to Autodesk Learning Central for the first time in FY19

* Includes ATC, AAP, & MTP instructors


§ Autodesk Learning Central is an internal cloud based learning system managed by Autodesk with over 15K members. Currently all value added resellers and Autodesk employees have access to Autodesk Learning Central.

Transition to Autodesk Learning Central


§ Autodesk Learning Central currently supports Learning & Certification programs including event pre-learning, train the trainer events, and AEX’s Instructor Methodology e-Course.

What is Autodesk Learning Central (ALC)


Positive Partner Learning Experience


Easy Management

Reporting attributes:

Targeted Message: ACI Certified

• Announcement of new content/activities• Based on Industry/Role Profile• Supports and communicates important

initiatives (FoMT, Product Innovation Platform, adoption content, TTT recordings).

ALC program site

• One click link• Links to Catalogue Categories

once LPs are set up• Announcement of new

content/activities as added• Role/Specialization per industry

Targeted Message: To Administrators

• Announcement of new content/activities ie: marketing

• Targeted by Role ie: Services Selling

Notify partner reps when new content/activities become available, what it is, why it is important to their role and area of focus.


NOV DEC MAY

Enterprise Focus

IDP Notifications

OCT JAN MAR APR

Enterprise/EIS system uploads

SEP FEB

Learning Path Uploads

ACI on ALC LiveAccess Launch

Phase I: Platform Uploads Phase I.5 Learning Path

Enterprise Focus IDP CloseFY18 Platform

Assessment completion

Project Timeframe


Key Takeaway

ü Push Org. Administrators to register their staff ASAP. By January 15, 2018ü Reference Engage’s how to set up your org in partner center

ü Encourage all to watch getting started in ALC course in ALC by January 31, 2018

o Encourage all Administrators to take an inventory of their memberso Beginning February

q Don’t forget to share all communications by Engage with your partners: q - One Stop Communicationq - Targeted to Certified role/industry if applicableq - Targeted to existing VARs on ALC where applicable


Fusion 360 and BIM will be the Train the Trainer targets for FY19!§ Live workshops! - Autodesk University Events, Your Summits…

§ Webinar Events – pay it forward to the next region…

§ Autodesk Learning Central learning paths

Train the Trainer

Over 450 instructors attended Fusion 360 Train the Trainer workshops in 6 regions FY18!

AUTODESK LEARNING PARTNER OPERATIONSSELINA SHEN


§ Redevelop a flexible, robust Partner Database (PDB) that will allow us to efficiently manage and maintain Education Learning Partner and instructor data records

§ Provide a Training Evaluation System (TES) for our Partners and internal staff to conduct online surveys of a student’s training experience after participating in classroom or online training courses

§ Delivery of course completion & project completion Certificates§ Provide a real-time, visualized, web-based reporting system that

allows us to monitor the overall training performance of partners and instructors

Project Intent


User-Friendly• Easy to navigate across three main modules: Partner Database, Training Evaluation System and Reporting

Easy Management• Enable users to store, modify, query and manage students, partners and instructors profile

Synchronization•To maintain the data integrity of the system and streamline the data management process

Mobility•Redevelopment of the PDB and TES system in accordance to the Internet and Mobile Solution

Security•Enhance the validation process to prevent the misuse of course code for the generation of fake certificate

Reporting •Ability to create a real-time analytic dashboard to efficiently monitor the quality learning experience delivered by partners

Project Scope


§ Remove all redundant sections, pages & search steps

§ A refresh, clean and minimalist UI design concept

§ Easy navigation between different modules

§ Seamless transit to new planform with intuitive design concept

User-Friendly


§ User roles and usage rights permission: § Student (only access to online evaluation form)§ Level 1- Partner Read Only User (ATC staffs, Instructor…)§ Level 2- ATC Administrator (Site Administrator) § Level 3- Distributor (Regional Distributor Administrator, staffs..)§ Level 4- Autodesk Administrator (Super-User)

§ Users given permission and usage rights with varied levels of access to systems functions; features determined for each user role

§ Optimize the process to create, modify, manage & query partner profile

§ Students are able to easily track their learning path across different sites and download the e-certificates

Easy Management


Student Learning History

Go to detail page

to download the e-cert


§ Enhance data integrity by synchronization with multiple Autodesk internal platforms

§ Decrease the routine task by streamlining the data workflow process

§ DocuSign Agreement routing and signature process integrated with SF provides accurate legal agreement status

§ Integrate Partner Enrollment Form and Authorization Letter in SF

Synchronization

Partner Profile Creation

Partner Profile Contact ProfileDocuSignLicense EntitlementCase Support

New Partner Database Evaluation System

Partner Locator

Autodesk Learning Center

ACI ProfileAcclaim Badging


§ Use with all mobile devices and conduct survey anytime, any where

§ Better user experience for surveying our next generation

§ Drive more participation in online Evaluation Survey

Mobility


§ PDB-Only Distributor & Partners able to view data within the territory or organization

§ TES-Enhance the validation process to prevent the misuse of course code and generation of fake certificates

§ Limit the time student has to complete the survey to 30–days

§ Secure, non-editable e-certificate PDF file

Security


§ Provide real-time, visualizing dashboard

§ Improve reporting to be robust and customized for different purpose

§ All reports are exportable, sharable (csv, xls, xlsx)

§ Get customer insight and explore market trends of next generation

Reporting


Project Timeframe

NOV DEC JUL

Detail Analysis

Define Data Field

Collection

OCT JAN MAR APR

Prototype: PDB

JUN FEB

4/15UAT

Data Migration

From Equisoft

5/1 Live

Prototype: Evaluation &

Report

Phase I: New Platform Development Phase II: System Synchronization


§ FY19 will be a year of PDB & TES transition§ 100% partner participation in using Autodesk Training

Evaluation system§ Be aware of every future emblement sessions and

proactively share the latest updates with our partners

Key Takeaway


AUTODESK LEARNING PARTNER COMMUNITYPARTNER PROGRAM UPDATE MICHELE BROCCARDO


WELCOME TO THE LEARNING PARTNER COMMUNITYWe are Building a Brand and a Community

Autodesk Learning Partners prepare educators, students, businesses, and consumers alike to explore profoundly different ways to design, make, and use things. Learning Partners enable and nurture existing and new members of the workforce to thrive in a future that will require people to make and build more, do it better, and with less negative impact on the world. Autodesk’s Learning Partners are a catalyst to an industry-ready workforce interested in advancing their careers in industries augmented by automation.

Learning Partners choose from a variety of partner programs and resources to support their efforts to help students, educators, and professionals engage in continuous learning by equipping them with powerful design tools, content, training, and curricula to solve real-world challenges and up–skill for the jobs of tomorrow. This next generation of partners empowers everyone to Make Anything.


THE AUTODESK LEARNING PARTNER DEFINED§ Is a catalyst for increased product mastery and adoption of Autodesk software

and technology

§ Supports the creation of new workforce development initiatives in design and engineering disciplines

§ Offers support for professional certification

§ Has a willingness to participate in, and share, joint success stories

§ Bridges the gap between Education and professional industries through radical collaboration, conversation, and support for mutual success

Autodesk Learning Partner is a recognition given to a valuable partner, company, or organization who is invested in education and wants to imagine, design, and deliver superior learning experiences by supporting Autodesk in our effort to create a better World.


PHASE I | PROGRAM GUIDE UPDATE | MID–FEB


PHASE I | PROGRAM UPDATE | LATE–FEBAlign ATC and AAP Programs for blended learning experiences§ Mobile Lab Use added to the ATC Program§ E-Learning Authorization added to the AAP

Program; VPN defined§ Updated E-Learning Course Authorization

Requirements § Support Partner Locator Search criteria§ All Program requirements move to the Program

Guides§ Add Territory definitions for Distributors, ATCs,

AAPs§ Enforce AAP training delivery ONLY to students

and educators

Instructor Types Defined: Affiliated, Approved, ACI, E-learning

Best Practices: Legal and Business

§ Identify Agreement changes needed to support future–state of Partner Database and Training Evaluation System

§ Guides updated to support Autodesk Certified Instructor credential changes and ALC learning model

§ Redefine Logo and Brand use; include Social Media Policy requirements

§ Late Fee for late License Fee payments§ ATC and AAP records review 2x per year§ Continue to update marketing assets with

Education Brand identity§ License terms for free products and cloud services


SITE AUTHORIZATION


PHASE II | PROGRAM UPDATE | MID–Q2

PARTNER TIERS

AUTHORIZED TRAINING CENTERS AUTHORIZED ACADEMIC PARTNERS


PHASE II | PROGRAM UPDATE | MID–Q2 § New Legal Agreements & Program Guide Update

§ Agreement Structure changes§ Guide changes to support Partner Tiers and Core Value Components§ New DUPA [data privacy]§ Lead Referral for ATC and AAP; continue to improve Autodesk.com experience

§ Program Requirements§ 100 % use of Training Evaluation System for all ATC and AAP Partners§ Defined point of contact for Legal and Marketing communications§ Use of GEMs requirement will increase

§ Campaign: The value of the Learning Partner; compliancy messaging

§ Compliancy Best Practices§ Legal use of licenses when delivering training§ Legal use of Brand and Logos§ Partner with Compliancy to ensure training center compliancy


PHASE II | PROGRAM UPDATE | Q3–Q4§ Expand Membership Training Provider

Program: UA affiliates in Australia & Ireland

§ MORE Success Stories!

§ Program Pricing review and update (Q4)

§ Fra.me Platform beta project (TBD)§ Virtual server access for training center§ Virtual server access for testing center

§ Corporate Training Center Program § Develop Train the Trainer Offer§ Introduce Sustainability Training to CTC


KEY TAKEAWAY§ Q1: Late FEBRUARY

§ Training Sessions; review Guide updates§ One Distributor per session§ Value Proposition of the Learning Partner

§ Q2: APRIL–MAY§ Training Sessions: Understanding the New

Program Tiers§ Legal Agreements will be available for Partners

who want to transition early§ MTP training for appropriate GEOs

§ Fra.me Platform beta project (Q2 TBD)

§ Q3: Late–Q4§ Program Pricing review (Q4)

§ Q1 FY19: § All ATCs and AAPs sign new

Agreements!§ Program Tier Training

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