Global Consumer Insights Survey 2018 - Indonesia · Global Consumer Insights Survey 2018 Indonesia...
Transcript of Global Consumer Insights Survey 2018 - Indonesia · Global Consumer Insights Survey 2018 Indonesia...
Global Consumer Insights Survey 2018
Indonesia Results
65%of respondents are confident towards the country’s economic performance in 2018
Clothing, footwear, health and beauty products are purchased online more than any other items
72% of consumers only use credible / legitimate websites to minimize risks of online security issue
The frequency of online purchasing
(daily or weekly) in Indonesia is higher compared to those in
South East Asia and Global, supported by the increasing number of the population who owna smartphone or computer
68%of respondents expectretailers to have up-to-date information on past and future interactions between customers and retailers
Amongst all online media platforms, most of the respondents are more likely to findinspiration from social networks before purchasing items
Within Indonesia, South East Asia & Global,
most of the respondents are likely to purchase groceries online
Same day delivery is the mostpreferable delivery service
are the preferablepayment method for retail and in-store purchases
Mobile
Payments
$
SHOP
are likely to order every-day items from retailer websites
85%
In Indonesia,
of respondents are
willing to spend more during
the next 12 months
73%
PwC Indonesia Contacts
Ade Setiawan [email protected]: +62 21 5212901Ext. 81590
Ely KwanAssociate [email protected]: +62 21 5212901Ext. 81726
Sharly [email protected]: +62 21 5212901Ext. 82959
Abdullah [email protected]: +62 21 5212901Ext. 81601
Pieter van de [email protected]: +62 21 5212901Ext. 81569
http://www.pwc.com/id
This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors
PwC Indonesia is comprised of KAP Tanudiredja, Wibisana, Rintis & Rekan, PT PricewaterhouseCoopers Indonesia Advisory, PT Prima Wahana Caraka, PT Pricewaterhouse-Coopers Consulting Indonesia, and Melli Darsa & Co., Advocates & Legal Consultants, each of which is a separate legal entity and all of which together constitute the Indonesian member firm of the PwC global network, which is collectively referred to as PwC Indonesia
© 2018 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see http://www.pwc.com/structure for further details
PwC IndonesiaWTC 3Jl. Jend. Sudirman Kav. 29-31Jakarta 12920 - INDONESIAT: +62 21 5212901F: +62 21 52905555 / 52905050www.pwc.com/id
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