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Glassmate 10amp Glasswasher

Installation and Maintenance Manual

16 / 08 / 2018

NORRIS INDUSTRIES PTY LTD Commercial Glass and Dishwashers

Thank you for choosing a Norris Glasswasher. This manual has been prepared to assist with the installation and servicing of your new appliance.

Norris Industries is an Australian owned manufacturer based in Lake Macquarie, NSW. Due to continued product development some details in this manual may vary to the appliance. This manual is correct at the time of printing and every effort is made to ensure that all information in this manual is current and correct.

Information contained in this manual is intended as a guide to the safe use and long life of the appliance, and should be kept handy for future reference.

For more information about the appliance not covered in this manual, or for spare parts, contact Norris Industries.

Phone - 02 4971 4500 Free call - 1800 803 569

Fax - 02 4972 1064 www.norris.com.au

Contents

Installation

Page

2

Detergent 3 Minimum Operating Temperatures 3 Machine Operation 3 End of Day Maintenance 4 Trouble Shooting Guide 4 Specifications 5 Packing List 5 Electrical Diagrams 6 Assemblies, Parts Lists and Dimensions 8 Warranty Terms and Conditions 20

Page 1

Installation Procedure

This procedure must be followed and the water supply turned on before the machine is connected to the electrical supply

1. Hot water supply at a constant temperature between 60°C and 80°C at the glass

washer. 2. Hot water tap (½” BSP male) located adjacent to the machine to allow the water supply

to be isolated if maintenance is required. 3. Cold water tap (½” BSP male) located adjacent to the machine to allow the water supply

to be isolated if maintenance is required. 4. Drain “S” or “P” trap 2” BSP ( not supplied ) and waste connection point. Hot water

discharge rate 20 litres per minute at approximately 80°C maximum. 5. A 10 amp power point located within 1 metre of the machine and within easy reach, but

not behind the machine.

Procedure

1. Screw adjustable legs to underside of machine in 4 places.

2. Position machine and adjust the legs so that the machine is level and in place.

3. Connect the water supply hoses to the taps. Flush water into a bucket to prevent dirt etc entering the glasswasher.

4. Connect the hot water hose to the non-return valve of the rinse tank inlet. Connect the cold water hose to the cold water solenoid. Note: Do not over tighten. Connections only need to be tightened firmly by hand.

5. Connect the “S” or “P” trap to the waste drain.

6. Turn water taps on and check for leaks. The rinse tank will start to fill with water. If not, turn the water off and investigate.

7. Check that no electrical connections have dislodged from the thermostat or door switch.

8. Connect the power lead into the 10 amp power point and turn on. An earth screw is provided at the rear of the machine for connection of an external earth conductor.

9. Turn the glasswasher power switch on. The rinse should begin to heat. If not, turn off the power and investigate.

Page 2

Page 3

Detergent The Glassmate is fitted with a peristaltic detergent pump. This pump is already factory set to deliver the correct dose of detergent per cycle, and is not adjustable. To fill the detergent container, open the flap on the lower cover panel, remove the lid from the container and fill to the indicator line, taking care not to spill the detergent. Any spillage or excess should be cleaned away.

A commercial liquid non foaming glass washing detergent must be used in accordance with the detergent manufacture’s recommendations.

Minimum Operating Temperatures Norris glasswashers and dishwashers are programmed to operate at minimum rinse and wash temperatures, as required by health regulations.

This glasswasher is factory set to operate when the rinse water is 82°C, as indicated by the green ready light being on. Until the correct temperatures are indicated the dishwasher will not operate.

If the appliance is slow to recover after a cycle, check that it is connected to a constant hot water supply. The temperature of the incoming water will affect the glasswasher’s recovery time.

Machine Operation 1. Check the hot and cold water taps are fully open. 2. Check the power supply lead is plugged in and the power is turned on. 3. Check the detergent level. 4. Check the wash chamber outlet is clear of blockages and scrap. 5. Select the required wash cycle by the selector switch, the rinse water will begin to heat

to the required temperature. 6. The green ready light will indicate that the rinse water is at the minimum required

temperature and the machine is ready for operation. 7. Load the soiled glasses in the glass rack and slide into the glasswasher. Closed the door

and press the green start button when the ready light is on. 8. The cycle light indicates when the cycle is in progress. When the light goes out, the

cycle is finished, open the door and remove the rack. The machine is ready to operate again when the ready light is on.

Page 4

End of Day Maintenance At the end of the day, turn the cycle selector switch to the off position. Check and clean the waste outlet of any scraps. The wash arms and end caps of the wash arms are removable to clean the arms by flushing with fresh water.

Maintenance is essential to the long life of the glasswasher. Damage caused by failure to maintain the glasswasher will not be covered under warranty.

Trouble Shooting Guide Problem - No power to the machine after turn on. Possible cause Remedy

Fuse or circuit breaker faulty Replace fuse or reset circuit breaker Power point not switched on.

Problem - Ready light will not illuminate

Possible cause Remedy

Rinse ready t/stat set too high Reset thermostat for light on at 82°C Element t/stat set too low Reset thermostat for element off at 88°C No power to element Check wire connections to the thermostats Element failure Replace element

Problem - Cycle will not start

Possible cause Remedy

Door open Close door Faulty door micro switch Adjust or replace switch Cycle timer unit faulty Replace timer unit Faulty start button Replace start button Wash pump faulty Replace wash pump

Problem - Long recovery time between cycles

Possible cause Remedy

Incoming water temperature Check incoming water temperature Rinse ready t/stat set too high Reset thermostat for light on at 82° C

Page 5

Specifications Dimensions (mm)

Height (including legs) 850 - 875 Usable height 265 Cabinet width 500 Cabinet depth 550

Electrical

10 amp 240 volt 50 hertz single phase

Pump 0.5 HP 0.310 kW Rinse tank element 1.7 kW

Plumbing

Water hose connections ½” male BSP Waste connection 2” BSP Water discharge rate 20 litres \ min @ 80°C Total water usage per cycle 8 litres Maximum water pressure 400 kPa Rinse tank capacity 20 litres

Packing List

The following items should be packed with the appliance.

Quantity

Item

1

Operation and Maintenance Manual

4

Adjustable Legs

2

Braided Hose

1

Glass Rack

C O N N E C T I O N S M A D E

P O S I T I O N 1 - 2 3 - 4 5 - 6

O F F

C O L D X X

H O T X X

Glassmate Glasswasher Schematic Diagram

S E L E C T O R S W I T C H A R R A N G E M E N T

T I M E R

M O T O R

A 1 2

3 4

5 6

P O W E R / R I N S E

S E L E C T O R

E L E M E N T

T H E R M O S T A T

L O W T E M P .

T / S T A T .

T E S T M O D E

S T A R T

B U T T O N

D O O R S W I T C H

C

C A M 1

C

C A M 2

C

C A M 3 C

N / O N / C

N / O

N / C

N / O

N / C

N / O

C A M 4 N / C

S

C O L D

E L E M E N T 0 0 0 0 0 0

M P SW A T E R

N S O L

T H E R M A L

P R O T E C T I O N P O W E R L I G H T

R E A D Y L I G H T

C Y C L E

C O U N T C Y C L E

L I G H T T I M E R

M O T O R

R I N S E P U M P

D E T S O L

Glassmate Glasswasher Electrical Diagram

SELECTOR SWITCH ARRANGEMENT

N BLUE

ORANGE WASH

BL UE

N TEST

M O D E BROWN PUM P

PINK DOOR SW.

COMMON

GREY BROWN

N/C N/O

C O M

DOOR SWITCH

EARTH STUD DOOR

SW. N/O

PINK YELLOW

15 AMP

POWER

LEAD E

CONNECTIONS MADE

POSITION 1 - 2 3 - 4 5 - 6

OFF COLD X X

HOT X X

CYCLE COUNTER

0 0 0 0 0 0

PUSH

BUTTON

START

RINSE

READY

LIGHT

YELLOW

CYCLE LIGHT

POWER

LIGHT

PINK BROWN

POWER / RINSE

SELECTOR

2 1

4 3

6 5

BLUE

L/T

T/STAT

ELEMENT

T/STAT

GREY

RED

DET

SOLENOID

COLD

SOLENOID

WHITE

ORANGE

C N/C N/O C N/ C N/O

WHITE

WAS H

PUM P

BROWN

BROWN 1.5

E T/STAT COM M ON

BROWN 1.5

WHITE

C4 C3 C2

GREY

C 1

T/STAT

LOW N/O

YELLOW

DET

N / C N/C N/C N/C T IM ER

MOTOR

RINSE TANK ELEMENT

RED 1.5

N/O N/O N/O N/O

A BROWN

C W 1.7Kw

C C C C BLUE 1.5

10 AMP POWER LEAD

Glassmate Glasswasher Electrical Diagram

SELECTOR SWITCH ARRANGEMENT

N BLUE

ORANGE WASH

BL UE

N TEST

M O D E BROWN PUM P

PINK DOOR SW.

COMMON

GREY BROWN

N/C N/O

C O M

DOOR SWITCH

EARTH STUD DOOR

SW. N/O

PINK YELLOW

15 AMP

POWER

LEAD E

CONNECTIONS MADE

POSITION 1 - 2 3 - 4 5 - 6

OFF COLD X X

HOT X X

CYCLE COUNTER

0 0 0 0 0 0

PUSH

BUTTON

START

RINSE

READY

LIGHT

YELLOW

CYCLE LIGHT

POWER

LIGHT

PINK BROWN

POWER / RINSE SELECTOR

2 1

4 3

6 5

BLUE

L/T

T/STAT

ELEMENT

T/STAT

GREY

RED

DET

SOLENOID

COLD

SOLENOID

WHIT E

ORANGE

C N/C N/O C N/C N/O

WHITE

WAS H

PUM P

BROWN

BROWN 1.5

E T/STAT COM M ON

BROWN 1.5

WHITE

C4 C3 C2

GREY

C 1

T/STAT

LOW N/O

YELLOW

DET

N / C N/C N/C N/C T IM ER

MOTOR

RINSE TANK

ELEMENT

RED 1.5

N/O N/O N/O N/O

A BROWN

cw 1.7 kW

C C C C BLUE 1.5

10 AMP POWER LEAD

18 1

17

12 11

14

15 16

13

10

5

6

6 7 4 2

3

9 8

Norris Industries Pty. Ltd.

Exploded View

Glassmate 10amp Glasswasher

9 / 0 9 / 2014

18-000 EXPLODED VIEW PARTS LIST 9/09/2014

ITEM QTY PART NO DESCRIPTION REFER TO

1 1 17-001 CABINET 2 4 061-17-320 LEG WITH INSERT

3 1 18-023 DETERGENT PUMP BRACKET

4 1 136-17-085 DETERGENT PUMP

5 1 71-036 DOOR SWITCH ASSEMBLY 18-000-2

6 2 169-71-044 MICRO SWITCH INSULATOR

7 1 162-08-085 MICRO SWITCH

8 1 WASH PUMP ASSEMBLY 18-000-3

9 1 CONTROL PANEL ASSEMBLY 18-000-4

10 1 DOOR ASSEMBLY 18-000-5

11 1 17-037 BASKET RUNNER LEFT

12 1 BOTTOM WASH ARM ASSEMBLY 18-000-6

13 1 187-10-343 WASTE OUTLET

14 1 17-038 BASKET RUNNER RIGHT

15 1 RINSE TANK ASSEMBLY 18-000-7

16 2 072-10-178 THERMOSTAT EGO 30-120

17 1 TOP WASH ARM ASSEMBLY 18-000-8

18 1 144-10-398 GLASS RACK WIRE 17 x 14

102-71-038

102-71-039

124-71-042

043-10-948

156-78-345

188-10-860

102-71-037

043-10-948

Norris Industries Pty.Ltd. 18-000-2Exploded View 9/09/2014

043-10-275

082-10-702

136-55-594

043-10-275

021-12-017 Ceramic

021-10-247

043-10-736

136-09-006

043-10-278

043-10-278

054-71-606

079-71-616

77-558

124-78-362

Norris Industries

Pty. Ltd.

18-000-3 Exploded View 9/09/2014

016-10-128 162-17-043

168-10-300

094-10-129

072-17-045

170-71-023

100-10-950

100-10-951

100-10-950

162-70-152

018-10-323

162-70-062

042-10-309 016-10-371

18-220

70-025

Norris Industries Pty. Ltd. 18-000-4 Exploded View 9/09/2014

17-334

17-304

17-335

081-17-041 081-17-033

081-17-033

081-17-041

Norris Industries Pty.Ltd. Exploded View

18-000-5 9/09/2014

035-70-155

159-70-118

013-10-120 x 14

035-70-155

013-70-117

013-10-120 x 14

188-70-090

159-70-116

188-10-048

117-10-022

Norris Industries Pty. Ltd. 18-000-6Exploded View 10/09/2014

183-14-001

117-10-977

044-12-021

018-10-262

043-10-803

054-10-221

brass nut

brass washer

188-10-051

049-10-272

082-10-943 x 40 long

043-10-211

065-70-081

071-55-839

188-10-051

043-10-211

17-301

182-66-065

082-10-839

043-10-803

182-06-061

021-17-082

17-308

182-10-174

182-17-087

057-66-046

071-55-838

Norris Industries

Pty. Ltd.

18-000-7 Exploded View 10/09/2014

70-043

188-70-090

013-10-120 x 14

013-70-117

145-17-010 035-70-155 013-10-120 x 14

159-70-118

188-10-921

117-10-021

035-70-155

Norris Industries

Pty. Ltd.

18-000-8 Exploded View 10/09/2014

10 amp

Warranty Terms and Conditions

All Norris Australian Manufactured Glass and Dishwashers come with a two (2) year parts & labour warranty as set out below. This warranty is given by Norris Industries Pty Ltd, hereinaf ter referred to as Norris, ABN 69 002 351 840, of 28 Strathmore Road, Caves Beach, NSW, Australia, the manufacturer of Norris brand Glasswashers and Dishwashers (the appliance) and shall only apply to appliances installed in premises within the Commonwealth of Australia.

1. Subject to the exclusions set out in section 2 below, Norris warrants that the component parts of the appliance are free from defects in material and workmanship for the following periods:

1.1 The warranty period for the cabinet is 5 years from the date of original purchase; 1.2 The warranty period for all parts and labour, whether internal or external, is two (2) years from the date of original purchase. 1.3 If a defect in workmanship or materials occurs within the warranty period, Norris will repair the defect using a Norris authorised technician, subject to the exclusions below.

2. Service under warranty will not apply where:

2.1 The purchaser or installer has not complied with the conditions or directions contained within the operating and installation instructions supplied with the appliance; 2.2 There is a failure of the purchaser / operator to reasonably maintain the appliance according to instructions supplied; 2.3 There is a failure of wash and rinse arm bearings; 2.4 There is a failure of the detergent and or rinse aid dispenser squeeze tubes; 2.5 There is a failure of the “S” or “P” trap; 2.6 There is a failure of the drain hose; 2.7 There is a failure of the drain tube ‘O’ ring; 2.8 There is normal wear and tear; 2.9 There is malicious damage or damage caused by careless and improper use;

2.10 There is a malfunction caused by dirty or poor quality water or water pressures outside the recommended range; 2.11 There is damage caused to the appliance in delivery from the dealer to the customer; 2.12 There is damage caused by the customer’s installer at the time of installation; 2.13 There is consequential damage caused to premises or fittings through a component part failure; 2.14 There is damage caused by vermin, insects or other pests; 2.15 The customer has used replacement parts not supplied by Norris or labour not being that of an authorised Norris technician; 2.16 An authorised Norris technician attends to the appliance and no fault is found; or 2.17 There is damage caused by the installation or attachment to the appliance of external apparatus not supplied to the customer by Norris, and will be charged at Norris technician normal rates.

Note 1: The adjustment of any detergent and or rinse aid dispensers, whether native to the machine or by other che mical supplier, is not covered under warranty.

Note 2: The detergent and rinse aid dispenser squeeze tubes are a consumable and as such should be replaced at six (6) monthl y intervals. The squeeze tubes and the service to replace the squeeze tubes are not covered under warranty.

3. Warranty service is carried out on-site during business hours. This warranty does not cover distance in excess of 50km radius of the machine location, travelling time, or any after hour’s charges or costs unless previously agreed to by Norris. For any warranty service call, Norris requires the customer to provide details of, and to authorise the use of, the customer’s credit card to cover any excess charges under this item, and relevant service, labour and parts charges. If the warranty service call proves to be due to one of the exclusions set out in clause 2; relevant service, labour, and parts charges will be at the customer’s expense. If Norris deems it necessary to return the appliance or a component part of the appliance to its factory for repairs the customer will pay freight in both directions unless otherwise agreed to by Norris.

4. Use of replacement parts not supplied by Norris or the use of labour not being that of an authorised Norris technician shall relieve Norris of all future liability and responsibility.

5. (a) This warranty is the only warranty applicable to the appliance and subject to any warranties

that cannot be excluded at law is expressly in lieu of all other expressed or implied warranties including any implied warranty of merchantability or fitness for a particular purpose, and any other on the part of Norris. (b) The remedy contained in this warranty is the sole remedy for any defect found to exist in the appliance and subject to clause 6, all other remedies, losses and damages are excluded, including any liability for incidental or consequential damages.

6. If the Trade Practices Act 2012 or any other legislation implies a condition or warranty in respect of any appliance or any labour services provided, and Norris’s liability for breach of that condition or warranty may not be excluded but may be limited, clause 5(b) does not apply to that liability and instead Norris’s liability for such breach is limited to, in the case of supply of goods, Norris replacing the goods or supplying equivalent goods or repairing the goods, or in the case of a supply of services, Norris supplying the services again or paying the cost of having the services supplied again.

7. Persons requiring service and seeking to rely on this warranty must contact and deal with Norris

(Free call 1800 803 569) who will appoint an approved Norris service technician.

8. All parts replaced under the provisions of this warranty shall become the property of Norris and shall be released by the customer to the authorised

Norris technician for return to Norris.

9. The rights or obligations under this warranty must not be assigned, transferred or licenced by the original purchaser of the Appliance, and is not transferable to any subsequent owner of the appliance.

10. This warranty is only applicable to the Norris Australian Manufactured Machines .

Our products come with guarantees that cannot be excluded under the A ustralian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For any further information please call Norris

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