Glassdoor Summit: Katie Burke
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Transcript of Glassdoor Summit: Katie Burke
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Katie BurkeVP of Culture & Experience!
HubSpot
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We believe that culture is to recruiting what product is to marketing.
(Customers are attracted to a great product; Employees are attracted to a great culture. )
H A T T I P T O H U B S P O T C O - F O U N D E R D H A R M E S H S H A H
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When looking for answers on how to become a best place to work, most people look outside their org instead of within it.
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Fact:Metrics and growth go hand-in-hand.
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But, how can we measure culture?
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Employee Retention
Glassdoor Ratings (Candidate & Employee)
Employee Happiness
How We Measure Culture at HubSpot
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Once upon a time, recruiters held all the power.Today, the candidate is in control
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75% of job seekers consider an employers brand before even applying for a job.
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Put yourself in the candidates shoes: How remarkable is your experience?
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Culture isnt relegated to your employee experience.
CANDIDATE
EMPLOYEE
ALUMNI
CU
LTU
RE
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Okay fine, but where the heck do we start?
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Want to know what your employees think?
Ask them.
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Write down what matters.
Netflix wrote down the things they expect in people.
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Dont assume your C Suite has the best ideas on Culture
*Most of the time, the opposite is true
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Talk regularly about what isnt working alongside what is.
Introduce the Elephant in the Room
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Many companies start out being exceptional.
As they grow, there is a dark, powerful force that pulls them towards the average.
Its your culture that fights the temptation to be average
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Make culturean HR businesspriority.
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Humility > Hubris
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Hire remarkably smart people who are passionate about your mission and
care deeply about the people you employ & the problems you solve.
Never compromise. EVER.
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@katieburkieVP of Culture & Experience, HubSpot
Learn more at hubspot.com/jobs