Gilbert Silvius on lean information management
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Informatiemanagement in tijden van crisis: Lean of Mean? Gilbert Silvius
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Gilbert\'s presentation on the ASL/BiSL foundation \'Focus on Demand\' event (December 10th, 2009)
Transcript of Gilbert Silvius on lean information management
Informatiemanagement in tijden van crisis: Lean of Mean?
Gilbert Silvius
Gilbert Silvius
Koninklijke Militaire Academie Fender Precision Bass 1963Vlaardingen Koninklijke Landmacht Erasmus Universiteit
2 kinderen MBA Getronics Synergie Consultancy .
Lect or Business, ICT en Innovat ie ProjectmanagementBusiness ICT A lignment 2027K a t h o l i e k e U n i v e r s i t e i t L e u v e n Ede PhD .
. Utrechtse Ondernemers Academie Master of InformaticsBedrijfseconomie Aetsveld
Af ghanist an Master of Project Management
Crisis?
4
De reactie op de crisis?
Software
Infrastructuur
Innovatie Beheer
10-30% 90-70%
50-40%
50-60%
Maar de vraag neemt toe
Growing
Flat
Declining
Help enablegrowth!
Help improvemargins!
Help reducefixed and variable
costs!
Companyrevenue
IT budget
IT demand
Het gevolg
Waar blijft de innovatie?
IT strategieën
Perceptionof external
impact of IT
high
low
highlowPerception of internal impact of IT
Conservative•IT saves costs•Proven technology•Efficiency orientation
Essential•IT essential in realising strategy•New technologies•Effectiveness orientation
Innovative•IT as competitive edge•Experimental technologies•Innovation orientation
Business•IT is business•All technologies•Service orientation
What business is this?
What business is this?
What business is this?
IT strategieën
Perceptionof external
impact of IT
high
low
highlowPerception of internal impact of IT
Conservative•IT saves costs•Proven technology•Efficiency orientation
Essential•IT essential in realising strategy•New technologies•Effectiveness orientation
Innovative•IT as competitive edge•Experimental technologies•Innovation orientation
Business•IT is business•All technologies•Service orientationDoes IT
matter?
Strategie geeft AlignmentIT
str
ateg
y
Innovative
Conservative
HighLowAlignment capability
Essential
Business IT Alignment Maturity
Business IT Alignment
PartnershipBusiness Perception of IT ValueRole of IT in Strategic Business PlanningShared Goals, Risk, Rewards/PenaltiesIT Program ManagementRelationship/Trust StyleBusiness Sponsor/Champion
Scope & ArchitectureTraditional, Enabler/Driver, ExternalStandards ArticulationArchitectural Integration:- Functional- Enterprise- Inter-enterpriseArchitectural Transparency, Flexibility
SkillsInnovation, EntrepreneurshipLocus of PowerManagement StyleChange ReadinessCareer crossoverEducation, Cross-TrainingSocial, Political, Trusting Environment
CommunicationsUnderstanding of Business by ITUnderstanding of IT by BusinessInter-/Intra-organizational learningProtocol rigidityKnowledge sharingLiaison(s) effectiveness
Value measurementIT MetricsBusiness MetricsBalanced MetricsService Level AgreementsBenchmarkingFormal assessments/reviewsContinuous Improvement
GovernanceBusiness Strategic PlanningIT Strategic PlanningReporting/Organization StructureBudgetary ControlIT Investment ManagementSteering Committee(s)Prioritization Process
Six IT Business alignment maturity criteria
Business IT Alignment Maturity
Initial / Ad-Hoc Process
CommittedProcess
Established/FocusedProcess
Improved/ManagedProcess
OptimizedProcess
BusinessStrategy / Organization
ITStrategy / Organization
Alignment gap
Business strategie <> ICT strategie
Business strategie <> ICT strategie
Operational Excellence
Product Leadership
Customer Intimacy
Conservative 14% 5% 21% 40%Essential 11% 10% 25% 45%Innovative 2% 4% 8% 15%
27% 19% 54% 100%
IT Strategy
Business Strategy
Strategie geeft AlignmentIT
str
ateg
y
Innovative
Conservative
HighLowAlignment capability
Essential
Alignment matters!
Alignment matters!
Strategic Alignment Maturity makes a significant contribution to company performance.
SAMs impact on company performance is .34. This is a very good validation of the relationship between SAM
and company performance.
IT strategieën
Perceptionof external
impact of IT
high
low
highlowPerception of internal impact of IT
Conservative•IT saves costs•Proven technology•Efficiency orientation
Essential•IT essential in realising strategy•New technologies•Effectiveness orientation
Innovative•IT as competitive edge•Experimental technologies•Innovation orientation
Business•IT is business•All technologies•Service orientationIT does
matter!
Informatiemanagement in tijden van crisis: Lean of Mean?
Gilbert Silvius
Lean of Mean?
Meanin de betekenis van innovatief, met meer lef en meer visie
is een beter advies dan
Leanin de betekenis van conservatief en zo goedkoop mogelijk
The new IT professional
Competenties
TechnicalCompetencies
BehavourialCompetencies
ContextualCompetencies
Technical knowledge
Domain knowledge
Tool knowledge
Product knowledge
Project knowledge
….
LeadershipEngagement & motivationSelf-controlAssertivenessRelaxationOpennessCreativityResults orientationEfficiencyNegotiationValues appreciationEthics
Business (general)Business (specific)MarketingSystems, products & technologyPersonnel managementHealth, security, safety & environmentFinanceLegal
Vragen?
