Gijon29 Ports Observatory for Performance Indicator Analysis · Ports Observatory for Performance...

Ports Observatory for Performance Indicator Analysis

Eugenio Quintieri, Policy Advisor - ESPO Atlantic ports, logistics and maritime transport as drivers of economic development

Gijon

29 04- 2014

Wednesday, 23 April 2014 2

PORTOPIA

PORTS OBSERVATORY FOR PERFORMANCE INDICATORS ANALYSIS

• 12 partner consortium, led by University of Brussels (VUB) – Department of

Business

• Consisting of universities, research institutes and industrial partners with a proven track record

• Project duration: 4 years, budget 4,2 mio EUR , 70% co-funding by EU

The project and the consortium


PORTOPIA

The project and its associated partners


PORTOPIA

• Prelude: PPRISM project (2010-2011) : EC grant agreement (300k EUR) to develop a pilot study for a European Port Performance Dashboard (EPPD) (European Seaports Organisation - ESPO + 5 Universities) – Five perspectives:

• Market Trends & Structure

• Socio-Economic

• Environment

• Logistics Chain and Operational Performance

• Governance

What is it? (1)

Source: PPRISM project partners, 2012 (only first 2 pages presented here)


PORTOPIA

PPRISM evaluation: • Participation better than expected (58 ports for pilot survey

and 300+ respondents from port industry stakeholders on indicator assessment survey) but can be improved substantially

• Need for more data to populate the dashboard • Need for a credible investment in ICT to provide

o User friendly interface => efficient data collection o Data warehouse management o Data confidentiality: Information Security Management according with

international standards (BS7799/ISO17799, ITIL & COBIT)

• Stakeholder alignment needed for development of structure (legal, financial, administrative), activities, products and services of European Port Observatory (business plan)

What is it? (2)


PORTOPIA

• The ambition of PORTOPIA is to develop a dynamic, user-friendly port performance management toolkit where stakeholders (port authorities, operators, etc.) can administer their own data in a secured, individual space.

o Toolkit for learning and self-improvement

o Meaningful indicators (link to policy / strategy)

• Intelligent benchmarking tool (individual port data kept confidential)

o Against peer group, EU average and best performer

o Including best practices of the best performer

o Individual port data kept confidential

• Reports and publications for users and stakeholders

PORTOPIA’s outputs


Examples


PORTOPIA

• Some port authorities may not possess adequate slack resources to engage in performance management.

o PORTOPIA could serve as the performance management toolkit these ports need by offering them products and services they can effortlessly derive from the PORTOPIA-tool (e.g. standardized sustainability reports)

o PORTOPIA will search for complementarities with individual port performance management systems, including sound integration

• Efficiency gains through the creation of user accounts o Avoid repetitive input of basic data in surveys and questionnaires

o Updates when necessary

o Interoperability with other systems / projects / databases

Benefits for Port Authorities


PORTOPIA

• Provide port industry stakeholders (shipping lines, terminal operators, shippers, ancillary service providers, other users) with a one-stop-shop for port performance data

• Allow stakeholders to link their existing data in an efficient and meaningful way to the PORTOPIA port performance database (while securing data confidentiality)

• Provide data management solutions to administer port service performance (cfr. user perception measurement tool) to jointly improve the competitiveness of the whole industry (port value chain approach)

• Enhance the exchange of knowledge and experience between stakeholders and provide appropriate educational and training support services

• Individualized approach towards stakeholders to cater for their needs

Benefits for stakeholders


PORTOPIA

• Consisting of:

o Universities and research institutes

o European Seaports Organisation (ESPO) as formal partner

o Credible, Euronext listed company (Glintt Inov) as ICT partner, supported by Marintek (Shipping KPI project)

• Main port industry stakeholder branch organizations as formal associated partners

o As members of an Industry Stakeholder Advisory Committee (ISAC) for steering and validation of PORTOPIA’s indicator development, validation and implementation.

o As contributors by opening their networks and facilitating their member’s contributions to PORTOPIA

• Global Scientific Committee (GSC) with participation from UNCTAD, OECD, WEF and selected academics

Industry and Science Participation


PORTOPIA

• 6 Perspectives: – WP1: Market Trends and Structure Indicators – WP2: Socio Economic indicators – WP3: Environment and Safety Indicators – WP4: Logistics Chain and Operational Performance Indicators – WP5: Governance – WP6: Integrating Users’ Perspectives in Port Performance Evaluation

• Conditions: – Data confidentiality – User-friendly and dynamic knowledge management tool – Stakeholder-oriented – Independent – Innovative – Self-sustaining – Efficient (data collection)

Perspectives and Conditions


PORTOPIA

• Development of a forecasting dimension; • Development of top-down methods for harmonized socio-economic

impact calculation; • Development of an innovative, port-individualized tool for environmental

and safety performance; • Development of European port-related logistics chain connectivity

indicators; • Development of new governance indicators based on the changing role of

port authorities, including indicators on financial capabilities and transparency;

• Development of a method to capture user perceptions of port performance;

• Development of a dedicated performance management system for the inland ports sector, including attention to the interaction between sea and inland ports;

• Development of a strategy map and an integrated benchmarking tool taking into account the specificities of ports.

Different perspectives/outputs (non-exhaustive)

Vision on ambitions and outputs

• Meaningful indicators (link to policy / strategy) • Useful for port authorities and other stakeholders (European Commission, other

industry stakeholders) • Complementarity to their own systems (cf. Antwerp Sustainability Report) • Intelligent benchmarking

– Against EU average – Against peer group – Against best performer – Including best practices of the best performer (not only quantitative data needs to be fed to

the system – constant monitoring of port stakeholders strategies and policy initiatives in several domains)

• Permanent website, dynamic, port authorities and other stakeholders manage their own space; rather a real tool for learning and self-improvement

• Reports and publications: not the core output, rather for communication purposes • Provide smaller and medium sized ports with a toolkit / functioning individual

performance management system

Wednesday, 23 April 2014


PORTOPIA

• PORTOPIA will gather data from various sources and stakeholders: – Integration and collaboration with other projects (e.g. Interreg, other

FP7 projects, other industry initiatives)

– Need for alignment of data to be able to provide comparable indicators and other output

• PORTOPIA is a unique 7th framework programme project: – EU is a user amongst the other end users: Monitoring needed by the

EC to assess whether policy objectives are met and to learn from the implementation of the policy and adapt it

• The toolkit is not a watchdog over the port industry

– PORTOPIA will embrace and aid the new policy of R&D and innovation, thus in its turn benefitting the port industry and its stakeholders

Some Remarks (1)


PORTOPIA

• The end user may be a part of very different stakeholder groups => all stakeholders need to be integrated.

– Seaports and Inland ports

– EU/EC

– Large, medium and small ports

– Other port industry stakeholders: tugowner associations, terminal operators, shipping lines, passengers…

Some remarks (2)


PORTOPIA

• PORTOPIA needs to be at the service of port authorities and their stakeholders (port users, service providers, governments, local communities, other)

• Close collaboration is foreseen on issues such as user requirements, data confidentiality, meaningfulness of indicators

• PORTOPIA is a tool for the industry, co-created and managed by its stakeholders

• PORTOPIA will deliver practicable, generic tools that may be applied throughout the geographical and commercial diversity of ports that make up the European sector.

• We have ideas on what PORTOPIA can do for you, but we need stakeholders’ inputs and ideas to deliver the best value

Conclusion

Gijon29 Ports Observatory for Performance Indicator Analysis · Ports Observatory for Performance...

Documents

Transcript of Gijon29 Ports Observatory for Performance Indicator Analysis · Ports Observatory for Performance...