SALESMAN & Gift Wrapper Sample CV 1

Curriculum Vitae

Experience Shoppers Stop Pvt Limited Sr. Team Member of CSD & FCD July 2009 Present Responsibilities:

Customer Management

Exchange:- Assist Customers with returns & purchasing in the store. Maintaining exchange data in excel on daily basis. Good expertise in identifying and resolving promotion impacting

issues.

Providing Exceptional experience in Customer service management

Services:-

Generating and Maintaining Customers Relationships Management and loyalty for the store and customer through the means of Customer Feedback System.

Prompting loyalty program of Shopper's Stop which ensure higher Sales and frequent customers.

Alter the product within standard time of SOP. Gift wrap done as per customer requirements. Sale of Gift Voucher & Gift Card of Shoppers stop

Answer telephone inquiries from customers and stores regarding the status of units and other service issues

Providing After Sales Service to the customers.

Vendor Management

Maintain healthy relationship with vendor & business partners to ensure maximum profitability.

Follow ups with the after sales services. Sending mailers to the customers and also to the vendor for the

follow up of Customer complaints

Generating and Maintaining data base of service product. Generate the vendor check with the Accounts Team.

Front Office Cashier 03year Responsibilities:

Join as a operations trainee within 3 months got promoted and working in role of Backend Cashier.(Operations)

Responsible for developing and implementing the overall Cashiering process.

Develop Standard Operating Process for Store. Generating the daily reports of cashier.

Handling gift voucher sale and Institutional sale. Collaborates well with other team members, superiors and other

support functions for achievements of self and team targets. Takes Initiative to assist and help other team members especially the

newly joined to perform better. Proactively contributes new ways of improving self and team targets

especially during team meets / briefing sessions.

Ability to motivate the others to work at an esteemed level.

To work smart than to work hard, want to be a Successful Person in good Organization &

looking for the Growth by Experience &Interest to be an

Ideal Employee of the Organization

Computer Skills: Operating Systems: Windows7&8, Sanchayan, (MMS) Merchandise Management System, Packages Known: MS Office (Word, PowerPoint, Excel) Point Of Sale: JDA Pos, Oracle Pos. Additional Qualification: Computer Awareness

CAREER OBJECTIVE

EDUCATIONAL QUALIFICATION

Degree

University/Board

Year S.S.C. U.P. Board 2003

H.S.C. U.P. Board 2005

Graduate University Of Allahabad 2009