GHATOF - REPORT OF THE WORLD CAFÉ - 19 April 2005

7/27/2019 GHATOF - REPORT OF THE WORLD CAF - 19 April 2005

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REPORT OF THE WORLD CAF HELDFOR GHATOF

Tuesday 19th April 2005

8:30am 2:30pm

Milkin Hotel

Organizing Organisations,

SNV Ghana: (Mawuko Fumey, Ivy Anan, CherubAntwi-Nsiah, Wouter Schalken, Adelaide Tetteh)

GHATOF: (President and executives)


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Welcome and introduction

Mr. Asante Donkor welcomed all present to the world caf after a short prayer and thanked all forhonouring the invitation despite their busy schedules. He spoke briefly about the purpose for the

meeting and introduced the resource persons from SNV. This was followed by a brief background by

Mr. Franklin Asamoah-Mensah on the emerging relationship between GHATOF and SNV.

Mr. Kojo Ansah, the consultant that worked on the needs assessment assignment made a presentation

after which the concept and principles of the world caf model was explained to participants.Participants then went straight into the first round of conversation.

The World Caf model is a creative process for leading collaborative dialogue, sharing knowledge andcreating possibilities for action in groups of all sizes. Caf conversations are one way that

communities, businesses, governments and people from all walks of life are using to create a common

purpose, share knowledge, and create a living network of conversation around questions that matter.

The model was used for the session to offer an appropriate atmosphere for dialogue among membersof the federation on the two questions below.

Notes from the table cloths:

These notes were captured on each table and have been lifted directly from the table cloths(flip chart

sheets) unedited.

Round 1Thinking of the federation over the past five years, what are your

impressions about its effectiveness as an umbrella organisation?

Round 2What are your expectations of a vibrant GHATOF?

Caf Table 1Impressions

Weak leadership

Inadequate finances

No coordination between governing bodies and executives

Loop holes in constitution

Lack of love

Lack of cooperation

Independence from Ministry. Has no interest in the progress of GHATOF

Effective communication not existent Dues unpaid and insufficient

Insufficient sponsorship

Constitutional reform


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Independent GHATOF

Leadership should be free from politics

Cooperation and sacrifice

Free hands be given existing cc to operate

Disagreements between some sector associations and leadership beinvestigated and resolved

Though GHATOF has achieved a lot, much must be done by its tradeassociations to support it and move it forward.

Due to non-secretariat of GHATOF, many things have been slow

Beginning of GHATOF was well supported. After a year it could not functiondue to funding. 3 years back it nearly collapsed

Two years now under a new leadership, GHATOF has been able to holdfrequent meetings and workshops and training which brought much

improvement GHATOF has many programmed but information to its members to attend is

always late hence poor attendance

It has so many problems

Not financially viable

Not effective

Not able to control other associations

No proper programme

Have a very dynamic leader

Expectations Develop programmes annually in conjunction with the trade associations

Organise programmes to benefit all associations

Periodic visits by GHATOF to trade association meetings

Respect to leadership

GHATOF should be known in the regions and by its trade associations

GHATOF should devise an avenue for funds to run the association

Unity among council members should be encouraged to foster the progress ofGHATOF

GHATOF to expose its members during national fairs

Review of constitution


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Good leadership

Internal structure have not been too good for lack of love and cooperationand due to lukewarm attitude of members attending meetings andsupporting programmes

Lack of interest and understanding of what GHATOF stands for andinability to pay dues

Internal structure feeling more superior than others.

Pull him down behaviour from some responsible respectable members

There is a problem with leadership

Mode of election of selecting council members should be looked into

Constitution should be looked into and reconstituted

Committee should be made to work

It has not been too formidable

Expectations

GHATOF to make Ghana the most desired destination for tourists throughmarketing and product training

Leadership to have the desired support to progress

More capacity building programmes

Innovative fund raising activities

Improved continuing professional development

Adequate secretariat for enabling faster communication

Proper networking and members to share ideas and coordinate activities There should be strong executive support for leadership to achieve the

ultimate in the tourism industry

Work towards attracting more tourists into the country by creating andimproving on out standards

Making room for a more hygienic and moderate tourist country

Programmes at the end of the year should be circulated to all tradeassociations

Members should be made to pay dues

The leadership should have a free hand to operate

Bring all TAs together

Lobbying public sector for empowerment

Create awareness of GHATOF in all regions on what it stands for and itsformation in all regions

Promoting international and domestic shows


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Governing council on paper

Executives perform the work of the governing council-relationship is

clumsy President of GC is the president of executive body-President chairs the

council

People are not attending meetings because structures are not defined

There is no GHATOF president as at now. GHATOF is to be re-constituted; when? Road map?

Nothing to be proud of

TCDI training programmes for some members of the TA-createdawareness about problems facing the private sector e.g unfavourable taxregime

Programmes-no one can tell and this is part of the problem

GHATOF must be overhauled

GHATOF as island states

Why join GHATOF if you are not getting any benefits

There is a programme to train executives to be started in May by theconsultant-the timing is poor, council members not consulted. It will beproper to train new executives to be elected.

Is GHATOF making any progress? No.. GHATOF is ineffective,however there is room for improvement

Is President and his vice in good terms? No! No consultations

Self-seeking men and women? No but there are some personality issues

which affect the performance of GHATOF The constitution does not allow bringing someone from the public sector

President off on a trip with deputy minister. Botswana? Politics?Abandoning those who put him there even though there is an importantmeeting today

President with govt! How can we sight govt demo?

Expectation

A leadership who can unite the associations is needed

With good vision and good leadership GHATOF can be useful

QuoteThere is so much opportunities but we dont see it. Why should the ministry helpwhen we ourselves as private sector players are not doing much, why dont wetake the initiative?


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There are serious problems as far as leadership of GHATOF isconcerned. A situation where the president and his vice are not on good

terms. Mistrust. Leadership election process not very well known. Seems there is

leadership paralysis i.e. President and his vice are not working together asa team

GHATOF hardly has programmes for the associates apart from a fewinitiatives with TCDI and SNV

Need for a permanent secretariat to coordinate activities. Secretariatshould have permanent administrative staff

Decision making and implementation over centralised

Lack of transparency in executive and implementation matters

Communication gap between executives and non-executive members

Expectations

Visionary leadership

GHATOF must have a vision and strategy to achieve goals

Mission statement and strategy

A vibrant GTAOF to influence government policy and lead effectiveprivate sector in tourism

Programmes should be developed to help GHATOF attain its vision.Strategies should be put in place to make the programmes work.Programmes should be evaluated constantly to ensure GHATOFs goalsare on course.

The constitution and election of leaders should be reviewed. The electedleader should be seen to have leadership qualities-these qualities should beclearly defined

Should have a handbook of GHTOF which details the constitution whichspells out roles and responsibilities of elected or appointed officers andtheir various addresses/contacts. This handbook should be on theGHATOF website

Draw adequate programmes for the federation

Programme outline for the year should be made known to members andencouraged to participate in them

Various association programmes should be known to GHATOF whichwill foster it into building or drawing GHATOF programme

Need for yearly programme outlines which will be followed. There shouldbe programmes from individual association level to GHATOF level andthese should be known by all members

Committees should be in place to handle specific tasks e.g finance,programmes etc


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Leadership- weak and not focus. No cohesion

Programmes-not too encouraging Internal structures-should be overhauled. All heads of the 15 trade

associations should come together to do this

Members role-because GHATOF is weak, its members are also weak.They need to be more proactive

Achievement-politicised and indiscipline among members. We seeGHATOF as a non-functional organisation that needs to be totallyrestructured for the benefit of our industry

There must be proper guidelines to follow

Politicking will not move the organisation forward

GHTAIF constitution must be reviewed and enforced

Trade association must create awareness of GHATOF to solve someproblems

Leadership should be immediately dissolved. Proper understandingreached before elections

GHATOF runs dead and careless programmes. Programmes do notbenefit branches

Expectations

GHATOF must be made autonomous from the public sector

GHATOF must be seen with constant interaction all the 15 tradeassociations

Leadership must be united and cohesive

Leadership needs training to understand the needs of its members

Job functions must be defined to members to enhance their opt

Trade associations under GHATOF must be made to be morecommitted

GHATOF must come out with programmes that will benefit itsmembers

GHATOF must be seen to play advocacy role for its members


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Emerging key issues from all tables joint clustered (unedited)

CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4

Leadership ????? (not agreed on) Commitment Communication

Leadership isdynamic but has nosupport

GHATOF has novision

There should be betterprogrammedevelopment,

implementation andmonitoring byGHATOF to ensuretotal involvement of allassociations

GHATOF leadershipshould interact andcommunicate more

with members of thevarious associationsunder it e.g. visit themat their generalmeetings

PoliticingGHATOF muststop

Constitution needsreview with properguidelines

Non payment of dues Improvingcommunication andconsensus building atdecisions e.g.GHATOF having repsat associationexecutives

Leadership must beoverhauled

There is need torestructure GHATOFin terms of structures,institutionalarrangement

Lack of interest

GHATOF has poorleadership

Funding support toGHATOF must bewell defined-GHATOF fair

Leadership-build itscapacity to make it

more efficientthrough:-strong commitmentand support frommemberassociations-adequate financialand logistic support

GHATOF has nostrong foundation

Lack of cooperationfrom executives

Decentralisation ofGHATOF throughthe regions

Constitutional andstructural review


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Key expectations from all tables unedited

Clear sense of mission and direction

GHATOF should be seen to be influencing tourism policy formulation andimplementation

GHATOF must be made autonomous from the public sector

New dynamic leadership with the constitution as guide

Independent GHATOF-must be free from politics GHATOF to be well resourced to meet its commitments

Establish an independent and well resourced secretariat

Enhanced capacity and human resource developed

GHATOF to give real meaning to the apex body that it is supposed to be

Free hands be given to existing Cc to operate

Investigate and resolve differences between some sector associations and members

Support various trade associations, not to compete with them

Job functions must be defined for members to enhance operation

Developed annual programme in consultation with the trade associations

GHATOF to network with trade associations within and outside the country GHATOF should help the associations under it ti grow strong and the associations

should also help GHATOF become very vibrant

Trade associations under GHATOF must be made to be more committed

Shirking self-centred (egoistic) tendencies both at the individual association andwithin the GHATOF bodies

Immediate actionsThe following immediate actions were suggested by members;

Establish well resourced secretariat

Orientation/sensitize all trade association members on their commitment to GHATOF;

Submit programmes for the year to all association; Encourage/create accessibility to all trade association members;

Members to pay dues;

Hold election soon;

Training for new executives to be elected

Resolve tension between some members e.g. (President and his vice) before new elections(conflict resolution to be led by governing council)

Members should read the constitution

SNVs observations

Majority of members arrived late, contributing to time constraint;

Attendance at the session was below our expectation;

Members present were willing to share their ideas and frustrations;

Members were in general optimistic about GHATOF moving forward provided the issuesoutlined are addressed;

The expected outcomes of the session were achieved;

Next actionsMembers present agreed that the president should call a governing council meeting immediately he

returns from his trip and this meeting should be held by May 15, 2005. The governing council is takeup the issues discussed under immediate actions and inform all members on key action points

emerging.

GHATOF - REPORT OF THE WORLD CAFÉ - 19 April 2005

Documents

Transcript of GHATOF - REPORT OF THE WORLD CAFÉ - 19 April 2005