GHA
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Transcript of GHA
Passenger Check-in Counter• Check-in • Baggage• Booking a NewPassenger• Handling the "Wait Listed"
Passengers• Cancellations• Re-bookings• Up-Grades• Down-Grades • Walk-Ups • No Shows Stand-by Infants • Lap Children • Un-Accompanied Minors
• Special Needs Wheel Chairs
1. Catering Interface2. Assistance In
Boarding3. Special Baggage4. Medical
Considerations5. Animals
Baggage Check-in
• Baggage check-in• Baggage check-in for
groups of passengers• Manager's ability to waive
the charges all on some of the baggage charges
• Return of baggage to the passenger, if required.
• Payment for overweight, excessive or optional baggage.
• Passenger not boarded but baggage on aircraft.
• Passenger departing prior to baggage offload.
• Baggage to passenger identification.
Boarding Passes• Number of legs encoded• Passenger name• Electronic ticket indicator• Operating carrier PNR code• From city airport code• To city airport code• Flight number• Date of flight• Compartment code• Check-in sequence number• Passenger Status• Passenger description
• Source of check-in• Source of boarding pass issue• Date of issue of boarding pass• Document type• Airline designator of boarding
pass issuer• Airline numeric code• Frequent flyer airline
designator• Frequent flyer number• ID/AD indicator• Free baggage allowance
FUNCTIONS ON RAMP
• Take all details like • ETA (Estimated Time of
Arrival). • Bay no., • Incoming load, • baggage weight and
count. • transfer baggage. • SSR passengers details
etc.
• Report on the RAMP beforehand for checking GSE (Ground Support Equipment).
• Announce touchdown.• Pass c/on (chocks on) to
all department.• Aligned stepladder.• Evacuate passengers.
FUNCTIONS ON RAMP
• Refueling.• Start embarkation.• Load outgoing baggage.• Tally with boarding
gate’s employee about exact load.‘
• Get the load and trim signed by the captain.,
• Release aircraft.
• Ensure antisabotage check (interior check of cabin by airlines security staff).
• Offload baggage and cargo.- (lean cabin of the aircmft.
• Load catering.
• Cargo Agent edit/create/delete • System Default Settings 1. Currency Used2. Credit Card 3. Rates IATA/TACT4. Date controlling 5. Report Headling 6. Include Cargo7. Include Flight Operations8. Function(s) Priority Definition9. Use standard waybill10. Bank rates for currency conversion11. Add Class Of Service12. Use Internet13. Port Code and Description
Definition DGR
• Cargo Schedule creation. • Ship/Boat • Optional Charges • Block schedule for a
specific time and date• Control Customer Credit .• Agent Commission • Passenger or Company
Records • Internal Cargo Rate
control • Dangerous Goods Code
Definition & regulation
• Schedule creation/edit/delete • Ship/Boat Definition • Optional Charges (Up to 10) • Block schedule for a specific
time and date• Edit Customer Credit .• Edit Agent Commission • Edit Passenger or Company
Records • Internal Cargo Rate Tables • Dangerous Goods Code
Definition
• Edit Customer Credit .• Edit Agent Commission • Edit Passenger or
Company Records • Internal Cargo Rate
Tables • Dangerous Goods Code
Definition