Getting the Consultation Basics Right

download Getting the Consultation Basics Right

of 15

Transcript of Getting the Consultation Basics Right

  • 8/6/2019 Getting the Consultation Basics Right

    1/15

    Copy written in white

    www.delib.co.uk

    Getting the basics right withCitizen Space

  • 8/6/2019 Getting the Consultation Basics Right

    2/15

    Copy written in white

    www.delib.co.uk

    Citizen Space in a nutshell

    people to do X, Y or Z

    A consultation platform built forgovernment by government.Designed as a collaborative projectbetween Delib and the UK governmentbetween 2009/10.Open source - meaning the code is freely

    available to be developed + innovated on.

    Built on time and on budget. Unusual in government!

  • 8/6/2019 Getting the Consultation Basics Right

    3/15

    Copy written in white

    www.delib.co.uk

    Platform and apps model

    Citizen Space was built around a 3 tier model, with theconsultation hub acting as the central platform.

  • 8/6/2019 Getting the Consultation Basics Right

    4/15

    Copy written in white

    www.delib.co.uk

    Citizen Space in numbers

    people to do X, Y or Z

    Involved 20+ government agencies and80+ stakeholders in development process.Cost 4 00,000+ to build. 140,000 from

    the UK government. 300,000 from Delib.Took 1 4 months to develop, and 15 00 man hours .

    Used by 3 0+ government departments todate.

    A serious piece of consultation kit. Very robust.

  • 8/6/2019 Getting the Consultation Basics Right

    5/15

    Copy written in white

    www.delib.co.uk

    Who uses Citizen Space

    people to do X, Y or Z

    30+ Local and central government, to NGOs (like BBC).

  • 8/6/2019 Getting the Consultation Basics Right

    6/15

    Copy written in white

    www.delib.co.uk

    Problems we set out to solve

    Efficiencies - create a central consultationplatform designed to address *core*government consultation needs.Cross-departmental collaboration - to makeit easy for multiple partners to set -upconsultations together.Address legal challenges - create standardfunctionality to *minimise* legal challenges.Future-proof platform - provide an open -source platform that can be built on in thefuture.

  • 8/6/2019 Getting the Consultation Basics Right

    7/15

    Copy written in white

    www.delib.co.uk

    So, what does Citizen Space do?

  • 8/6/2019 Getting the Consultation Basics Right

    8/15

  • 8/6/2019 Getting the Consultation Basics Right

    9/15

    Copy written in white

    www.delib.co.uk

    1 : Organise consultations

    All consultationinformation in

    one place

  • 8/6/2019 Getting the Consultation Basics Right

    10/15

    Copy written in white

    www.delib.co.uk

    2. Breakdown complex policydocuments

    S tructure your consultationwith as many sections

    as you like.

    For lengthy documents, divideinto Chapters, and let peopleconsult on specific sections

    Indication of whether youve

    responded to a Chapter or not

  • 8/6/2019 Getting the Consultation Basics Right

    11/15

    Copy written in white

    www.delib.co.uk

    3 . F ilter + analyse responses

    Filter response and createCross-tabs of results, to dig

    In-depth into results.

    Export data for reporting and Further analysis.

  • 8/6/2019 Getting the Consultation Basics Right

    12/15

    Copy written in white

    www.delib.co.uk

    Wow , sounds these all soundawesome , how can I get some???

  • 8/6/2019 Getting the Consultation Basics Right

    13/15

    Copy written in white

    www.delib.co.uk

    Q uick + easy implementation

    Q uick and easy to implement, takingroughly 7 days to implement (includingQ uality Assurance testing)

    Costs 6 , 5 00 to set up. Additional costsinclude: 1) Servers 2) Service LevelAgreement (SL A) to support you.

  • 8/6/2019 Getting the Consultation Basics Right

    14/15

    Copy written in white

    www.delib.co.uk

    Building on the core (the exciting bit)

  • 8/6/2019 Getting the Consultation Basics Right

    15/15

    Copy written in white

    www.delib.co.uk

    www .D elib . co . ukwww . CitizenSpace . com

    Chris@ Delib . co . uk@DelibThinks