Human Process + System Automation

Better togetherDemos

Identify self service

opportunities

Enable cloud through

automation

7

Dynamic

Request Form

on the Portal

Author

Request Template

Service Request Templates

defines business processes

Service

Catalog Portal home page

Integrated CMDB

Clouds UsersFabricTemplates Services VMsRunbooks

Role-based

access

Processes defined

here drives

automation

Author

Request Offerings

Request Offering maps User

Input to Service Request Template

Author

Service Offerings

Service Offerings is a collection of

requests

Request triggers Workflows,

approvals, notifications as defined

by processes in templates

CMDB

SCO Runbook

SC

O W

eb

Serv

ice

1. SCO Connector syncs Runbook

data to CMDB

3. Admin adds to request template

includes RB activity, added to

Service Catalog

6. SM workflow monitors RB status

SM Runbook ItemsRunbook Activity

2. Admin uses SM task to create RB

activity w/ parameters mapped to

properties

Service Request

4. User creates SR from request

offering

5. Runbook invoked with user inputs

SCO Connector

Request Template

Service Catalog - Request Offering

SCO RunbookSCO Runbook

SM Runbooks Folder

Invoke

Monitor

1

2

34

5

6

11

Designer and

SDK toolkit

Web Service

Developer

Operator

IT Business Manager

IT Pro

.

•Management service

•Deployment Manager

•Database configuration

•Runbook server monitor

Management Server

•Runbook service

•Policy Module

•Foundation Objects

• IP components

Runbook Servers

•Designer

•Testing Console

•Policy Module

•Foundation Objects

Designers

•REST oData web service

•Silverlight console

Web Features

Orchestrator Runbook Designer

Managementserver

Orchestrator web service

Server running Internet

Information Services (IIS)

Port 81: REST-based web service

Port 82: Orchestration console

Orchestration consolerunning in a browser

Runbook servers

Runbook Designer

Runbook Tester

Logs

Jobs

Runbooks

Orchestration database

Microsoft IPs

•Operations Manager

•Virtual Machine Manager

•Data Protection Manager

•Service Manager

•Configuration Manager

•Active Directory

In Box IPs

•System

•Scheduling

•File Management

•Text File Management

•Email

•Utilities

3rd Party Support

•VMware vSphere 4.1 and 5

• IBM Netcool 7.3

•HP Operations Manager 9.x on platforms supported by HP web services

•HP Service Manager 7.11 and 9.x on platforms supported by HP web services.

•HP iLO & OA supporting iLO2 and iLO3 and OA firmware 3.21

Sample community IPs on

Codeplex:

• Team Foundation Server

• PowerShell

• SharePoint

• Active Directory

• Configuration Manager 2007

• Exchange Mail and Exchange

Calendaring

• Local Security

• Scheduled Tasks

• Utilities

• VMWare

• F5

•Customers can deploy the Orchestrator infrastructure on the latest versions of Microsoft’s SQL Server and Windows

ServerWindows 8 & SQL 2012 platform support

•In addition to English, customers can use Service Manager and Orchestrator in any one of the supported 18 languages.Support for 18 Languages

•Customers can continue to use System Center 2012 integration packs to build runbooks for

•System Center products: OM 2007 R2, CM 2007, SM 2010, VMM 2008 and DPM 2010

•System Center 2012 Components: OM, SM, VMM, DPM and CM

System Center Integration Packs

•Customers can continue to use System Center 2012 integration packs:

•Active Directory

•VMware vSphere

•IBM Netcool

•HP Operations Manager & Service Manager

•HP iLO & OA

•Azure (New for SP1)

•Exchange User & Admin (New for SP1)

•FTP (New for SP1)

Additional Integration Packs

•The System Center Cloud Services Process Pack offers a self-service experience to facilitate private cloud capacity

requests from your business unit IT application owners and end users, including the flexibility to request

additional capacity as business demands increase.Cloud Services Process Pack

•Chargeback helps you apply cloud-based pricing on Virtual Machine Manager (VMM) fabric and show that

information to customers in order to minimize virtual machine oversubscription and underutilizationChargeback

Service Manager

for human

processes

Orchestrator for

system

automation

http://www.microsoft.com/systemcenter

http://technet.microsoft.com/en-us/library/hh546808.aspx

http://www.microsoft.com/en-us/server-cloud/evaluate/trial-software.aspx

http://www.microsoft.com/downloads/details.aspx?FamilyID=a171bcea-2dbb-4fc5-8dd1-4ec22f2eb4ef

http://blogs.technet.com/server-cloud