Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice...

11
Getting Social: How to Grow and Promote Your Practice Joe Agostinelli, Social Media Manager, Greenway Health Dr. Jeff Livingston, MacArthur OBGYN Wednesday, June 20

Transcript of Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice...

Page 1: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Getting Social: How to Grow and Promote Your Practice

Joe Agostinelli, Social Media Manager, Greenway Health

Dr. Jeff Livingston, MacArthur OBGYN

Wednesday, June 20

Page 2: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Why Social Media?

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 2

• Majority of Americans now use

Facebook, YouTube

• 1 in 3 adults on Instagram

• Pinterest use at almost 30%

• LinkedIn more of a professional

networking site

• Twitter good network to use hashtags

and tie in current news, trends

Page 3: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Setting Up a Facebook Page

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 3

• Go to facebook.com/pages/create

• Click to choose a page type (Business)

• Fill out the required information

- Name of Your Page

- Category

• Continue to set up your Facebook

page settings

• Assign page roles

Page 4: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Setting Up a Facebook Page

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 4

• Profile photo (Icon)

• Cover photo (large photo at top)

• Basic Information

- Hours

- Services

- Address

- Check-ins

• Settings for notifications, messaging, tags, mentions

• “Publish page”

Page 5: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Things to Keep in Mind

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 5

• Assigning roles: Page admin, content creators

• Responding to direct messages

• Responding to public posts on the page

• Sharing content

• Frequency of updates

• Promoting page to patients

• Inviting friends to like page

• HIPAA/PHI

Page 6: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Promoting Your Practice

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 6

• East Lake Pediatrics

• Trinity & Palm Harbor, Florida

• Over 2,000 likes on Facebook

• Review of 4.8

• Use of ‘feel-good’ photos/videos

• Dr. Mike Jordan, Founder

Page 7: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Promoting Your Practice

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 7

• MacArthur OBGYN

• Irving, Texas

• Over 10,000 likes on Facebook

• Review of 4.7

• Also active on Twitter, Instagram, Pinterest

• Verified

• Dr. Jeff Livingston, CEO

Page 8: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Other Social Media Outlets

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 8

• YouTube

• Twitter

• Instagram

• LinkedIn (personal or professional)

• Pinterest

Page 9: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Have You Googled Yourself?

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 9

• Prospective patients turning to online reviews

• Be proactive with current patients

• Respond to reviews

• Take any negative messages off-line

• Unless vulgar, against policy, DO NOT delete comments

• Facebook, Yelp top sites

Page 10: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

Join your peers, other Greenway customers, partners, and team members at ENGAGE18 -the perfect place to network, collaborate, and learn!

• A variety of learning opportunities available including…- Product specific courses

- Physician & Executive sessions

- MACRA Readiness courses

- Role-based tracks

- Collaborative sessions

• Group pricing packages available! Pay as little as $899 per person

www.greenwayhealth.com/ENGAGE

Attend a conference for Greenway users!

Page 11: Getting Social to Grow and Promote Your Practice...Getting Social to Grow and Promote Your Practice Author Agostinelli, Joseph Created Date 6/21/2018 4:39:38 PM ...

• Three-part blog

• Facebook, Twitter, LinkedIn, YouTube, and Instagram pages

• Email [email protected]

Greenway Health Resources

© Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons. 11