Getting from Data to Intelligence - NARUC
Transcript of Getting from Data to Intelligence - NARUC
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GettingfromDatatoIntelligence
ThePromiseofCloudComputingandDataAnalytics
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ThePanel
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AlexLaskeyFounderandPresident
Opower
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TimHealyCo-Founder,Chairman,andCEO
EnerNOC
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EricDresselhuysCo-FounderandExecutiveVicePresident
SilverSpringsNetworks
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LindaSullivanSeniorVicePresidentandCFO
AmericanWater
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DaveKolataExecutiveDirector
Citizens’UtilityBoard
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WhatistheCloud?Thecloud,simply,referstosoftwareandservicesthatrunontheInternetinsteadofyourcomputer.--CNN
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WhatisDataAnalytics?Bigdataanalyticsexamineslargeamountsofdatatouncoverhiddenpatterns,correlationsandother
insightstohelporganizationsmakebetterdecisions,operatemoreefficiently,andreducecosts.--SAS
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ARevolutioninCloudComputingandDataAnalytics
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AFourthIndustrialRevolutionisbuilding.Arevolutioncharacterizedbyafusionoftechnologiesthatareblurringthelinesbetweenthephysical,
digital,andbiologicalspheres.
--KlausSchwabFounderandExecutiveChairmanoftheWorld
EconomicForum
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Opower Confidential 2
Safe harbor statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
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Opower Confidential 3
A simple definition of “SaaS”
“Software as a service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.”
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Opower Confidential 4
Until recently, technology didn’t use the cloud
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Opower Confidential 5
Now, we all have experience with the cloud
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Opower Confidential 6
The cloud helps deliver tools that protect customers and businesses
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Opower Confidential 7
Utilities are just starting to offer similar services
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Opower Confidential 8
The cloud can help meet customer expectations
Source: JD Power and Associates
Customer service expectations have changed Customers are embracing new technology
2015 Overall Customer Satisfaction Index
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1© EnerNOC, Inc. All rights reserved. www.enernoc.com
EnerNOC at a glance
World Class Team and Resources§ US $400M revenue
in 2015§ Present in 100+
countries§ Offices in 12 countries§ More than 1,300
employees§ Publicly traded on the
US NASDAQ (ENOC) exchange
Proven Customer Track Record § 1,000 software
subscription customers
§ 2,000+ procurement customers
§ 5,000+ demand response customers
§ US $1 billion+ in customer payments/savings to date
§ Market leader in demand response
Full Value and Technology Offering§ Energy intelligence
platform and applications
§ Combines technology, professional services, and market access
§ 24x7x365 Network Operations Center & customer support
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2© EnerNOC, Inc. All rights reserved. www.enernoc.com
Technological breakthroughs Radical transparency Climate change and
resource scarcity
Demographic shifts Evolution of energy markets
New and emerging energy technologies
New forces are changing the business landscape
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© 2016 Silver Spring Networks. All rights reserved. Confidential Information. 1 © 2015 Silver Spring Networks. All rights reserved. 1
NARUC Summer 2016Getting from Data to Intelligence
Eric Dresselhuys, EVP and Co-Founder, Silver Spring Networks
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© 2016 Silver Spring Networks. All rights reserved. Confidential Information. 2
• The number and diversity of data sources growing rapidly
• Significant operational, quality and security value today
• Opportunities expanding faster than we are digesting them
Data vs. Intelligence vs. Control
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© 2016 Silver Spring Networks. All rights reserved. Confidential Information. 3
IoT is a Broad Application Space
Mobile / Telemetry PAN / Wearables / Consumer
Consumable IoT Critical Infrastructure / Durable IoT
IoT Networking Space
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© 2016 Silver Spring Networks. All rights reserved. Confidential Information. 4
IoT Device Deployment
• Over 2M Devices in 3 years
• Beginning 1/2013• Current 6/2016• Avg 55k/month
• Overtime – easy to imagine 8 utility connected devices per customer
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© 2016 Silver Spring Networks. All rights reserved. Confidential Information. 5
Monitoring / Controlling Restoration
• Thunder Storm• Yellow pins =
• Lightning strike
• Red pins = Smart meter lose power
• Green pins = Smart meter power restored
• Reclosers rapidly isolate fault and restore
• Remaining red pins show permanent damage
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© 2016 Silver Spring Networks. All rights reserved. Confidential Information. 6
Voltage Sag/Swell Analysis
• Hot Summers Day• Voltage from all smart
meters• Baseline 240 volts• Swell above baseline• Sag below baseline• One area especially low• Truck rolled to
identified area• Tap Changing
Transformer Failure
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© 2016 Silver Spring Networks. All rights reserved. Confidential Information. 7
Solar Monitoring Maui
• Daily Energy Flow• Green –> to home• Red <– from home• Only 8AM-4PM
• Angle of roof• Creates “Duck”
curve• Peak @ 7PM
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© 2016 Silver Spring Networks. All rights reserved. Confidential Information. 8
• Pace of technical innovation > Pace of utility adoption
• Rate making / procurement struggle with ‘futures’
• Technology always outruns regulation
Challenges / Opportunities
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Getting from Data to Intelligence
Linda SullivanExecutive Vice President and Chief Financial OfficerAmerican Water
NARUC Summer MeetingJuly 26, 2016
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Getting from Data to Intelligence: The Utility Perspective
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Vision of Advanced Water & Wastewater System:• Customer centric intelligent & resilient system that integrates
infrastructure assets with advanced technologies to enable a more real-time and predictive end-to-end view of the business
Why it Matters:• To enable safe, secure, reliable, and affordable water and
wastewater delivery for our customers and the public
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Customer Centric Intelligent & Resilient Utility
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ENABLINGTECHNOLOGY
Networks, Integration, Cloud, Big Data Analytics, Mobile, Security
SOURCEOFSUPPLY• Sourcewatersensors&
monitoring
WASTEWATERTREATMENT• Remote,automated,&
connectedsensors• Advancedtreatment&Reuse
Environment&WaterQuality• IntegratedEnvironment,Healthand
Safetysystem• Remotemobilewaterquality
management
CUSTOMER• Usagemanagement• Selfservice• Outage,usageandleak
notification• Customersegmentation
FLEET• Vehicleanalytics• Locationawareness
FIELDWORKER• Digitalfield worker;
mobileapplications• Mobileaccessto
visuallymappedwork,assets,safetyinfoandcustomers
DISTRIBUTION• GeoLocated(GIS)• Connectedsensorsforleak
detection• FlexibleAMIandDistrictMetering
WATERTREATMENT• SCADAsystems,remoteand
automated sensors• Mobileoperators• Plantanalytics
REMOTEFACILITY• Integratedsensors• Realtimehydraulicmodel• Assetmanagement&predictive
maintenance
EMPLOYEE/WORKFORCE• SafeWorkingEnvironment• Real-timeCollaboration
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Big Data Analytics and the Cloud are key enablers for the Advanced Water System
Ø Provide proactive water cycle awareness to the public, customers and employees
Ø Enable innovation and real time information for business optimization
Ø Enhanced environmental sustainability and improved employee and public safety
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Customers, Employees & PublicValue
Data
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Regulatory Policies Enabling Vision and Value
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GETTING FROM DATA TO INTELLIGENCE
POTENTIAL CONSUMER BENEFITS OF CLOUD-BASED COMPUTINGDAVID KOLATA, EXECUTIVE DIRECTOR, CITIZENS UTILITY BOARD (CUB) NASHVILLE, TN:JULY 26, 2016
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IT SYSTEMS - PROBLEMS & OPPORTUNITIES
THE OPPORTUNITIESTHE PROBLEMS
§ ANTIQUATED§ EXPENSIVE§ CLOSED§ PROPRIETARY
§ CHEAPER, MORE FLEXIBLE§ NO NEED FOR EXPENSIVE HARDWARE§ NOT TETHERED TO PHYSICAL LOCATION§ MORE POWERFUL ANALYTICS§ IMPROVEMENTS TO SERVICES
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THE CLOUD –UNDERLYING CHALLENGES
ISSUES
NOT A MAGIC BULLET
ALLLEARNINGTOGETHER
PRIVACY/CYBERSECURITY
REGULATORYCHAIN
REACTION
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THE CLOUD - WHY DO WE CARE?
NEW SERVICES, IOT & DATA ANALYTICS
KEY TO
A LEAST-COST FUTURE